Orizon Design

BACKGROUND

Please describe your company and position.

I am the Head of Product of Sound Advice

Describe what your company does in a single sentence.

Sound Advice is a subscription-based mobile app designed to make building wealth accessible for today’s generation. We serve young people who have been left behind from building wealth by the the limitations of traditional financial institutions and expensive financial products. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orizon Design to accomplish?

• Improve our mobile app user experience & layouts
• Update our design system

SOLUTION

How did you find Orizon Design?

Online Search

Why did you select Orizon Design over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Orizon Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Improved the design and user experience for our mobile application in the following areas:

1. Client profile creation & onboarding
2. Managing financial plans (adding, editing, and removing)
3. Collecting personalized data via user input and third-party integrations
4. Navigating financial advice received by our professional network
5. Basic application navigation & UI design

In addition, they created a new design kit & system for us to use to manage our design library on an ongoing basis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provided us with iterative progress each week based on our product requirements and design needs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always on-time with their deliverables and regularly adjusted their output based on our suggestions, feedback, and shifting priorities.

What was your primary form of communication with Orizon Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have an incredibly talented team and a well-thought-out design process that is easily recognized through how efficiently and effectively they execute their design deliverables.

Are there any areas for improvement or something Orizon Design could have done differently?

I can't think of any. They've consistently met or exceeded all of our expectations.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Instantly.ai

Describe what your company does in a single sentence.

Instantly helps you scale your outreach campaigns with unlimited email sending accounts, warmup, b2b lead database and smart AI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orizon Design to accomplish?

• Designing our user interface both on web & mobile

SOLUTION

How did you find Orizon Design?

Online Search

Why did you select Orizon Design over others?

• High ratings
• Company values aligned

How many teammates from Orizon Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Orizon helped us completely redesign our UI/UX and bring it to the next level. They also helped us design a mobile app that would work together with our web app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfuly redesigned our entire web app, created the designs for a brand new mobile app and we are super happy about the results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication with Orizon was really good, they were always available via Slack and also held regular meetings where they walked us through all the work they have done and what they were going to do next. Everything was delivered on time.

What was your primary form of communication with Orizon Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

That Orizon went the extra mile by doing a lot of competitor research and proposing multiple different variations for every detail so we could always discuss what made the most sense at that time and go with the best option.

Are there any areas for improvement or something Orizon Design could have done differently?

Nothing really comes to mind, everything was handled professionally and smoothly.

BACKGROUND

Please describe your company and position.

I am the CEO of (a/an) Media

Describe what your company does in a single sentence.

Music licensing for the creative economy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orizon Design to accomplish?

• A total revamp of our ux and ui. Top to bottom redesign of the entire site.

SOLUTION

How did you find Orizon Design?

Online Search

Why did you select Orizon Design over others?

• High ratings
• Other

What was the size of Orizon Design’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Orizon was asked to help us develop our new brand identity and work on the UI/UX of our fully-responsive web app. They went through an audit of the current experience and extensive competitor overview to understand how we should be positioning ourselves. They tackled wire-framing, prototyping, exploring new visual languages, optimizing for retention and conversion, and fleshing out all the required screens to make sure the platform could be correctly implemented.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Weekly sprints with Invision and Figma deliverables hitting specific design milestones

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Orizon was very organized and communicative from the beginning. They put together a detailed project timeline with weekly milestones that kept everyone on the same page and on track. We had some pretty aggressive targets and they delivered on time every time. And the design was was incredible.

They work very fast, but not at the expense of quality. The designs they delivered are world class. We also had weekly sprints with the design team via Zoom and they always responded quickly on Slack. There was never a time where they didn't respond. Great communication.

What was your primary form of communication with Orizon Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their design work is second to none, and they move unbelievably fast. The amount of different visual directions they were able to provide us was mind boggling. Having so many great options to chose from within the first 2 weeks gave us a ton of confidence in Orizon's ability to deliver and they continued to follow through throughout the project.

Are there any areas for improvement or something Orizon Design could have done differently?

Orizon was fantastic.

BACKGROUND

Please describe your company and your position there.

I am a CEO of a sports technology company based in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design?

We launched the beta version of our product (a mobile app), tested it in a few key markets, and then approached Orizon to help us with a new UI design that would provide a whole other level of user experience.

SOLUTION

How did you select this vendor?

We searched on Clutch to find our top 5 vendors with expertise in mobile app UX/UI design. We then followed up with a review of each vendor's design portfolio and a meeting with the design team.

This helped us narrow our choices down to 3. From there, the final decision was based on 4 factors: location, client reviews, design portfolio and cost.

Describe the project in detail and walk through the stages of the project.

Orizon has a comprehensive project management framework, beginning with a kickoff meeting, followed by and audit of your company vs. competitors. Next, wireframes were presented and finalized, followed by the visual design exploration and then finalization.

There was constant communication throughout to ensure the team was moving in the right direction. Once completed, Orizon handed off a complete design file with all the tools my tech team needed to implement the design in the app.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with one of their UX/UI designers, as well as a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Orizon did an amazing job! They listened to our needs and objectives and produced a new UI design that perfectly matched our vision. We launched the new design in January and user feedback about the new design has been fantastic!

How effective was the workflow between your team and theirs?

The majority of the project work was done using Slack. It was easy to post visual examples and comments using this platform, allowing both our teams to work efficiently and effectively.

What did you find most impressive or unique about this company?

Their UX/UI design portfolio impressed us the most. They clearly had the vision and the expertise needed to help us reach our objectives. We also liked that they had a business model that allowed them to work quickly; providing high quality results in a matter of weeks, not months.

The ability to work quickly with excellent results is critical for tech startups.

Are there any areas for improvement or something they could have done differently?

No areas for improvement. Overall, the project progressed nicely and was a success.

BACKGROUND

Please describe your company and your position there.

I am the Creative Director at an Arts & Entertainment company located in Vancouver Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design, and what were your goals?

We wanted to develop and mobile app that ties into the music side of our company. The app is called Humm Token and it allows users to purchase a royalty share in a song and trade it like a stock. Our primary goal is to create alternate revenue streams for recording artists to generate an income without having to sacrifice their earnings to a traditional label.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did an extensive search for Mobile App Developers in Canada and narrowed it down to 5 major companies, Orizon being one of them. After interviews and a few phone calls, it was clear that Orizon was the best choice for us based on the timeline they provided and the price point offered. Orizon being incredibly prepared and having some of the best design aesthetics in the industry was just icing on the cake.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The initial stage of our contract was for 6 weeks and the primary deliverables were to create the user interface and user experience. We had weekly meetings over Google Meet to collaborate on ideas and see the progress of the project every step of the way. We now are looking at starting a second contract with Orizon to finalize the App Development on the back end.

How many resources from the vendor's team worked with you, and what were their positions?

We were assigned a project Manager and Creative lead along with a handful of UI/UX Developers that would participate in every meeting.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Currently, our App is only finished the design stage but what has been completed so far from Orizion far exceeded my expectations. My team and I feel that all the deliverables we have received truly reflect all the initial conversations we had in regards to the design and feel of the project.

Describe their project management style, including communication tools and timeliness.

For our project, we used Slack as our primary method of direct messaging for any notes or thoughts we had on the project. Additionally, we would have a scheduled meeting every Monday over Google Meet to discuss the project's current standing and where we are taking it. Overall Orizon was very diligent in replying to our messages or phone calls and was quick to upload any files we needed to review to progress the project along.

What did you find most impressive or unique about this company?

Their presentation and Ui/Ux design abilities initially were the things that caught my eye from Orizon, but a few weeks into working with them the thing that really impressed me the most was the team's ability to turn around our concepts so quickly into a tangible thing. Additionally, the attention to detail put into every potential option we had to pick from was incredible. They really know what they are doing and how best to implement each idea.

Are there any areas for improvement or something they could have done differently?

As of right now, I have no complaints I think the entire project so far has been a massive success.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and head of product for BoxedUp, an equipment rental marketplace company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orizon Design?

We went through a rebranding process and had many new features. Our team needed to tear down and rebuild our desktop and mobile app. As a result, we engaged Orizon. 

SOLUTION

What was the scope of their involvement?

We spent much time on user research, so we knew our customers well before Orizon started working with us. Our team told them what our customers cared about and what we could provide them. From there, they designed a product that solved our customers’ pain points. They mainly used Figma and InVision for this project. 

We had plenty of requests; we had a spreadsheet of requirements and use cases that our customers wanted to see in the product. Moreover, we needed a feature that helped our customers discover what they wanted to capture, and that was the most opaque, non-clear requirement we had. 

What is the team composition?

I worked with four people from Orizon. Our main point of contact was Aurélien (Founder & Design Director), while Olivia (Project Administrator & Junior Designer), Zach, and Veronique (Product Designers) were my secondary points of contact. 

How did you come to work with Orizon Design?

I found Orizon through Dribble. I was looking for someone to capture the look and feel that we had in our vision. It was tough because we were starting anew, so I was thrilled about finding and hiring them. 

How much have you invested with them?

We spent around $65,000–$70,000. 

What is the status of this engagement?

Our engagement lasted from June–September 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measured success through user feedback. Although it wasn’t quantitative, the reception of our audience was important. We also checked if their designs performed better than what we previously had. So far, comments were positive; customers said the product was beautiful and polished. One customer said they’d be crazy to do something without us now that they’d seen what we’d designed. 

How did Orizon Design perform from a project management standpoint?

Project management was Orizon’s strong suit. I appreciated how well-run and organized they were. Most of the time, design agencies could be good at design but not management. In terms of tools, we used Monday to collaborate. We mainly used Slack to communicate. 

What did you find most impressive about them?

Orizon was principled and had a sound project management style, which was just as important as the product we were making. Few people could design good products on a tight timeline and deliver them the way they said they would. 

Are there any areas they could improve?

No, there wasn’t any. Before we started the project, I thought they were too expensive, but three weeks later, I quickly realized why — they were great, and I was happy to pay them. 

Do you have any advice for potential customers?

Trust Orizon because they’re great at what they do. If you can bring the voice of your customer to a team like Orizon, the project will go smoother. Apart from that, stay on top of your communications. They’re great communicators, so you should focus on aligning and getting customer feedback throughout the build process. 

BACKGROUND

Please describe your company and your position there.

I am the Head of Product for a venture studio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design UI/UX?

We had existing low fidelity wireframes for a new project, but had a constraint on internal design resources to design the hi-fi screens. We hired Orizon to enhance and complete the UX/UI design and create a logo.

SOLUTION

How did you select this vendor?

I interviewed multiple design partners, and ultimately selected Orizon because of their previous work.

Describe the project in detail and walk through the stages of the project.

We had a 6 week engagement with Orizon and went through numerous design iterations before landing on the final output. Each week we had a design review and I provided asynchronous feedback through InVision and Slack throughout the project. Their team used Figma to design the app layout, refreshing our lo-fi wireframes, and then created the branding and UI for the final version.

Orizon also worked on a logo design in parallel, we went through 30+ logo designs, but ultimately didn't like any of the options provided, so decided to not use any of them after the project.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with 4 people during the engagement. Founder and Lead Designer, account manager, a Sr. Designer, and a Jr. Designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were really pleased with the app design portion of the project. Orizon's designs are the foundation of the app we are currently developing. I turned the app into a clickable prototype with real content to demo with prospective clients, and received great feedback from everyone I've talked to.

How effective was the workflow between your team and theirs?

The weekly design reviews were effective, but only meeting once a week led to a lot of iterations that could have been avoided. The team was quick to respond over Slack and clearly followed a shared project plan in Coda.

What did you find most impressive or unique about this company?

Orizon's designers are very creative and really good at UI design.

Are there any areas for improvement or something they could have done differently?

Our specific project required a lot of direction and guidance. Because the designers are so creative, some of the iterations valued design over practicality and didn't match our business needs or communicate a clear UX for our target customers. We eventually landed on a great outcome, but had to drive there intentionally. If Orizon had shared the work in progress Figma file during the engagement, I could have provided better input, sooner. We only got to see the designs once a week through InVision.

BACKGROUND

Please describe your company and your position there.

CMO of a startup building blockchain-based cloud network

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design UI/UX?

Orizon helped our organization build out our website and our two flagship applications -- a storage app and a crypto wallet app.

SOLUTION

How did you select this vendor?

We found them on dribbble and they made a good impression after a first consultation.

Describe the project in detail and walk through the stages of the project.

The team began with a north star exploration, providing general optionality in the direction of each application. After that we began to establish a general layout and a style. After that we went through explorations of the entire app flow, and eventually we laser in on a final product.

How many resources from the vendor's team worked with you, and what were their positions?

Three people. Founder and two designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're now able to pivot into an incredibly strong marketing campaign for a rebrand, launch of website, and app rollouts.

How effective was the workflow between your team and theirs?

Communication was outstanding. Weekly calls and fast replies throughout the week. A pleasure to work with.

What did you find most impressive or unique about this company?

Everything they did was of high-quality. Presentations, communications, and execution all follow a high standard. Altogether they are exceptionally organized and this is likely what enabled them to deliver an outstanding product within the timeframes that they outlined.

Are there any areas for improvement or something they could have done differently?

Most of the feedback that we provided would get implemented into the design a week or two after the fact. This generally works quite well -- their feedback/implementation process was always smooth and well executed -- but there are edge cases where this time delay feels unnecessary.

BACKGROUND

Please describe your company and your position there.

I am CEO at WithOthers. WithOthers puts change on the blockchain, powered by music. Turning artists into activists and fans into movements offline in web3. The WithOthers impact-event generation platform gives musicians a show in a box—automating the entire production process so artists can focus on making change happen. Fans gather at shows and leave as supporters, taking meaningful ongoing action through the WithOthers platform to create positive social change, and earning unique proof-of-attendance tokens that get them, the artists they love, and the causes they care about paid. Forever.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design UI/UX?

We needed our end-to-end UX/UI leveled up out of MVP. This included landing page, profile management, event management, and various other journies.

SOLUTION

How did you select this vendor?

We interviewed approx ten different potential vendors from a variety of sources before settling on Orizon.

Describe the project in detail and walk through the stages of the project.

Product redesign covered several significant functional areas of the product. For each area, the Orizon team worked with us to break down the core user journies and functionality, before delivering first wire frame then high fidelity designs on a weekly basis. Finally, a complete design system was delivered alongside finalized Figma screens.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a team of five from Orizon.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were pleased with the results. They created easy designs and implemented it into code, which resulted in higher conversions through our user journey. 

How effective was the workflow between your team and theirs?

Very effective. Periodic weekly check-ins over video call, and async discussion over Slack.

What did you find most impressive or unique about this company?

The team delivered a huge number of screens reflecting complex user journeys in a very limited time frame.

Are there any areas for improvement or something they could have done differently?

We ran over budget by one week.