Simplifying lives through digital experiences

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VERIFIED

Robosoft is a full-service digital experiences agency offering digital advisory, design strategy, UX/UI services, application development & maintenance and expertise in emerging technologies such as AR, VR, blockchain, chatbots and more.

Our vision is to simplify lives through delightful digital experiences.  Our experience in software development spans over two decades.  We started in 1996 with Apple, as our first client, working with them on the Mac platform. Since we ventured into mobile in 2008, we have designed and developed over 1,800 mobile apps and digital products across platforms and devices including mobile, web and wearables. 

Our clients are spread across the world from diverse domains - Banking & Financial Services, News, E-commerce, Games & Entertainment and Digital Health to name a few.

We have partnered with several prestigious brands across the globe in digital design & development. Our apps have garnered over a billion downloads and our clients are spread across the world from diverse domains - Banking & Financial Services, News, E-commerce, Games & Entertainment and Healthcare to name a few.  Some of our clients include McDonald’s India, NDTV, JC Penney, athenahealth, PRO Unlimited, Warner Bros, Disney, Target, Viacom, ESPN, Logitech, HP, AKQA, Daimler Benz, Americana Group, Paytm, NDTV, BSI Group, YES Bank  and more.

Voted ‘Mobile App Development Company of the Year’ at the Amazon Mobility Awards, our other prestigious awards include Top Wearable App Developers,  Best UX Design Agency 2019 , ‘Products, Upgrades, and Innovation of the Year' at CEO World Awards, Best of App Store, Apple Design Award, BAFTA, Stevie Gold Winner at American Business Awards to name a few.

Connect with us to see to how we can partner with you to deliver delightful digital experiences.

 
$50,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
1996
Show all +
San Francisco, CA
headquarters
  • 795 Folsom Street, 1st Floor, 
    San Francisco, CA 94107
    United States
other locations
  • 217, N.H.66, Santhekatte
    New Udupi 576 105
    India
  • J T Annex, Second Floor, #562/640/1,2,3, Bilekahalli, Bannerghatta Road
    Bengaluru 560076
    India
  • 301 & 401, 4th Floor, 70A, Pressman House, Nehru Road, Vile Parle (East)
    Mumbai 400099
    India
  • Unit No: 3499, DMCC Business Centre, Level No 1, Jewellery & Gemplex 3
    Dubai 74865
    United Arab Emirates
  • 477 Madison Ave
    New York, NY 10022
    United States
  • 90 Canal Street , 4th Floor
    Boston, MA 02114
    United States
  • 90 Canal Street , 4th Floor
    Boston, MA 02114
    United States

Portfolio

Key clients: 

Retail: Walmart,Target,JCPenney,Victoria's Secret,Lowe's E-commerce: Snapdeal,Paytm Media: ESPN,Disney,Viacom,Sony,National Geographic Consumer: LEGO,Nestle High Tech: HP,Logitech Enterprise: PRO Unlimited Agencies: AKQA,MXM,CP+B Nonprofits: WWF,AARP

HUFFY - An app for biking enthusiasts to discover new trails, meet fello cyclists and more Image

HUFFY - An app for biking enthusiasts to discover new trails, meet fello cyclists and more

Huffy Corporation is a bicycle supplier in the US. Robosoft partnered with Huffy to develop an end-to-end mobile application for bikers. With the app, users can get details of trails, create social groups and connect with others with similar interests.

Platforms   : iOS & Android
Devices       : iPhone, & Android  Phones
Services      : Design & Development


Highlights:
-View trail details including difficulty rating, surface type, elevation, trail images, videos, maps &  weather.
-Track group member via location, create challenges and add them to the group.
Epocrates - A leading point-of-care-medical application for athenahealth, inc. Image

Epocrates - A leading point-of-care-medical application for athenahealth, inc.

athenahealth wanted to improve the user engagement and the revenue generated from their existing Epocrates app - the #1 physician application in the US, with over 2 million users. Robosoft was an end-to-end partner for monetization of the app, user experience, increasing engagement, and number of active users.

Platforms   : iOS and Android
Devices       : iPhone
Services      : Strategy, Design &

Development

Highlights:
Improved user experience through curated and personalized news experience and ads.
Improved engagement with the app thanks to relevant and targeted push notifications.
Implemented end-to-end analytics to track and improve user flows and engagement.
AXA Equitable - The offical app for Financial Planner at AXA Equitable Image

AXA Equitable - The offical app for Financial Planner at AXA Equitable

AXA is a French multinational insurance firm that engages in global insurance, investment management, & other financial services. We partnered with them in building an app for their Financial Planners to replace the mountain of paperwork required under Insurance and Financial rules, for selling financial instruments to the public.

Platforms   : iOS
Devices      : iPad
Services     : Maintenance &

Support

Highlights:

Logic and validation for each field - will not allow erroneous applications to be submitted, substantially reducing costs.
Application can be wiped remotely on demand to accommodate lost or stolen devices.
Paytm - A one-stop mobile app for all payments & online shopping Image

Paytm - A one-stop mobile app for all payments & online shopping

The app started off as a mobile recharge and bill payment utility. Over the years it has grown into a full-fledged e-commerce app. Robosoft set up a Centre of Excellence and the services include design and development, mobile API design & definition for the e-Commerce section, UI/UX of new verticals, integration, coordination and technical consultation to many third party SDK providers and more.

Platforms   :

iOS & Android
Devices       : iPhone & Android phones
Services      : Design & Development

Highlights:
Highest rated e-commerce app in the region on all mobile platforms
Over 30 prestigious design & technology awards
Arabian Business - A mobile app solution featuring exclusive news & article for business readers in the Middle East Image

Arabian Business - A mobile app solution featuring exclusive news & article for business readers in the Middle East

ITP Publishing’s Arabian Business is a premium weekly magazine in the Middle East that covers news, features, in-depth articles, exclusive interview videos, and more. The content spans topics as diverse as construction, banking, technology and leisure in both English and Arabic. The mobile application brings top headlines to key decision makers, right at their fingertips.

Platforms   : iOS & Android


Devices       : iPhone & Android phone
Services      : Development

Highlights:
The app offers and in-app subscription option with access to a wide range of videos and podcasts with in-built player.
Integrated with Apple and Google payment gateways.
Check Into Cash - A digital solution for managing loans on the go Image

Check Into Cash - A digital solution for managing loans on the go

Check Into Cash is one of the largest financial services retailer in USA who offer payday loans, bill payment & check cashing among other services. The firm has been a trusted provider of short-term loan solutions for over 20 years.We created a comprehensive mobile strategy for the product, designed a modern & intuitive app, and developed features to encourage users to transact more frequently.

Devices      

: Android phone & iPhone
Platforms   : Android & iOS
Services      : Strategy, Design & Development

Highlights
The app allows users to manage their accounts, check balance, pay online and even locate nearest stores.
Timely reminders for payments are sent to the user via push notifications.
Nike+ Kinect Training - Personalized workouts at home Image

Nike+ Kinect Training - Personalized workouts at home

The app is an exercise buddy and coach in your living room. The avatar in the app demonstrates the exercise and you are supposed to replicate the same

Devices       : iPhone
Platforms    : iOS
Services      : Design & Development

Highlights:
At the end of the session the app displays your Fuel Points i.e. fitness score and you can check your advancement
Nominated at

the BAFTA Games Award
Voot - Best-in-class Video-on-Demand app for Viacom 18 Image

Voot - Best-in-class Video-on-Demand app for Viacom 18

Voot is a video-on-demand app from Viacom18. Robosoft was one among the 5 global partners chosen to build the app. The app has 17,000 hours of video content including archived content from the network's broadcast library, Voot exclusives and more.

Platforms   : iOS, Android, WatchOS
Devices       : iPhone, iPad, Android phone, Apple Watch
Services      : Strategy, Design & Development


Highlights:
We worked on a tight deadline with partners across 3 different continents. During launch, Viacom18 setup a ‘war room’ in their Mumbai office that hosted all their partners including Robosoft.
Featured in Best of 2017 compilation by App Store.
TracBlue - A beacons & BLE enabled tracking system for jail Image

TracBlue - A beacons & BLE enabled tracking system for jail

The app, integrated with leading Jail Management Systems was built for monitoring inmate activities. It uses Beacons with BLE (Bluetooth Low Energy). We partnered with Softura to build the app, offline storage of data in Realm database and integration with service cloud.

Platforms   : iOS and Android
Devices       : iPhone & Android Phones
Services      : Design & Development


Highlights:
Guard rounds at specific intervals & risk monitoring
Accurate tracking of data without risk of falsified paperwork
Picture, video or location for evidence when required & notification on non-compliance
AAA Road Service - Amazon Alexa & Google skills for roadside assistance Image

AAA Road Service - Amazon Alexa & Google skills for roadside assistance

AAA has been providing roadside assistance, car care and travel services to customers for decades. With AAA Road Service, members can get roadside assistance via voice commands, without the need for any button activation.

Highlights:
The interactive technology provides users the ability to access AAA services any time and anywhere.

HealthMindr - An app for personalised testing plans & prevention services Image

HealthMindr - An app for personalised testing plans & prevention services

Emory University’s Rollins School of Public Health wanted to launch a mHealth project to make it easier for HIV patients to follow a personalized testing plan, order test kits as well as preventive services. Robosoft is responsible for the mobile app design and development for HealthMindr, Smart Scheduling and other related applications.

Platforms   : iOS and Android
Devices       : iPhone & Android

Phones
Services      : Design & Development

Highlights:
The app asks users several questions to help determine whether they might be a good candidate for pre-exposure prophylaxis (PrEP).
If so, they’re referred to a list of clinics that can help assess them – including mapping and driving or public transportation directions.
A leading airline in the US - An iPad app with cutting edge features that make air travel easier than ever before. Image

A leading airline in the US - An iPad app with cutting edge features that make air travel easier than ever before.

The iPad app features some of the most cutting edge options for the modern frequent flyer. The development of this app required that we integrate geo tagging in addition to developing PDF readers for the in-flight magazine within the app. Users can customize their profile, view transactions and Sky Miles account on the go.

Platforms     : iOS
Devices         : iPhone & iPad
Services        :

Development

Highlights:
Unique Glass Bottom feature of the app allows you to see an aerial view of the map as you travel.
Dubber - A simple but smart call-recording app Image

Dubber - A simple but smart call-recording app

Based in Melbourne, Australia, Dubber provides cloud-based call recording and audio asset management services to its clients. The company engaged Robosoft to bring its proprietary technology, the Playback engine, to iOS and Android platforms in order to reach a larger audience.

Platforms     : iOS & Android
Devices         : iPhones & Android phone
Services        : Strategy, Design &

Development

Highlights:
Flexibility to rewind, replay conversations immediately after the call.
The app helped Dubber service other partners through a customizable interface.
NDTV - A premier omni-channel experiance for a premier news channel in india Image

NDTV - A premier omni-channel experiance for a premier news channel in india

The all-in-one news app covers Politics, Business, Technology and more; live streaming of the NDTV news channel; and is available in English and Hindi languages.App updates concurrent with major events by simply adding a module e.g general elections in India.The app also allows easy participation in polls & questions - a unique “second screen” feature allows viewers to participate in shows.

Platforms   : iOS,

Android, watchOS & tvOS
Devices       : iPhone, iPad, Android phone, Apple watch & AppleTV
Services      : Strategy, Design & Development

Highlights:
25 million+ overall downloads - one of the most used news apps in the region
Winner of several prestigious awards in Media & Digital categories
ESPNcricinfo - Bring best of cricket experiance for fans Image

ESPNcricinfo - Bring best of cricket experiance for fans

The challenge was to create an engaging and personalized cricket experience for users with real-time scores, high quality videos, news, etc. The app gives unmatched depth and width of coverage catering to all the needs of the most die-hard, cricket crazy fan.

Platforms   : iOS, Android
Devices       : iPhone, iPad, Android phone
Services      : Design & Development


Highlights:
Live scores, news, statistics, videos, team rankings, records, images, exclusive opinion pieces from well known writers - the app has everything a cricket fan needs.
Watch and listen to latest ESPNcricinfo video and audio podcasts, add fixtures to calendar, share content on social media.
McDelivery - Food delivery app for McDonald's India Image

McDelivery - Food delivery app for McDonald's India

McDonald’s India wanted to make their mobile app the preferred medium for ordering. The vision was to bring the emotions of joy and delight from in-store to the new McDelivery app experience. The new app makes discovery easy, facilitates decision-making and provides delightful interactions.

Platforms   : iOS & Android
Devices       : iPhone, iPad, Android phone
Services      : Strategy, Design,

Development & Server  Support

Highlights:
The app has 500,000 active Android users & 65,000 iOS users.
103% more orders than the older app, redirecting traffic from web based ordering.
An app for fuel discounts Image

An app for fuel discounts

An app for fuel discounts for a leading loyalty technology & rewards company

Teamchat - Instant messaging & chat app for enterprises Image

Teamchat - Instant messaging & chat app for enterprises

Teamchat is a messaging app designed to make business team communication more efficient and productive.

Platforms   : iOS and Android
Devices       : iPhone & Android Phones
Services      : Design & Development

Highlights:
The app has an XSLT driven web chatlet rendering, with intuitive messages like aggregated, summarised and organised responses.
Internal teams

of leading banks use this smart app and have seen dramatic improvement is team communications.
Trucker Buddy - Peer-to-peer interaction platform for truckers by Daimler Image

Trucker Buddy - Peer-to-peer interaction platform for truckers by Daimler

The project involved design and development of an Android phone app and the associated backend APIs that provides a platform for truckers to interact with peers within their vicinity. Our challenge was to create a platform for truckers to interact with their fellow professionals.

Platforms   : Android
Devices       : Android Phones
Services      : Design & Development


Highlights:
The app integrated with Firebase to track installs and user activity
Agility - An iPad solution for calculating emission for a leading clean fuel solutions provider Image

Agility - An iPad solution for calculating emission for a leading clean fuel solutions provider

Agility Fuel Solutions is a leading global provider of highly-engineered and cost-effective compressed natural gas, hydrogen fuel systems etc. for medium and heavy-duty commercial vehicles. We partnered with them in creating an iPad form-factor website, server app and wrapper app which will be used for calculating ROI & emission.

Devices       : iPad
Platforms   : iOS
Services      : Design &

Development

Highlights
The app also let users compare ROI and emission of vehicle with different fuel engine.
BSI Entropy - A digital management solution to help enterprises manage risks & monitor performance Image

BSI Entropy - A digital management solution to help enterprises manage risks & monitor performance

BSI Entropy provides a software and management solution to help businesses manage risk, sustainability, and performance, by reducing the cost and effort; while also improving the overall visibility within the organization. The app is designed to help record a workplace incident on construction sites where there is no Wi-Fi. The app allows users to upload and report pictures or videos of problem incidents.


Devices       : iPhone
Platforms   : iOS
Services      : Design & Development

Highlight:
Some key features include registration, attaching media, and editing photos/videos to highlight problem, and submitting the incident.
YOSS - A digital solution to manage enterprise-freelancer relationship Image

YOSS - A digital solution to manage enterprise-freelancer relationship

YOSS manages company-freelancer partnerships across every specialty from a single portal.  It has integrated payment systems to ensure an end-to-end seamless experience.
Companies can set up multiple client accounts across locations to help collaborate with locally available talent. The talent pool is rigorously validated and qualified based on their skills and qualification.

Platforms    : Web


Devices        : Desktop
Services      : Design, Development & Product Management

Highlights:

-Contracts, invoicing, payments and project briefs are documented and streamlined in one easy to use digital platform.
-Conversation capabilities between freelancers and clients, including exchange of quotes
Ozone - Digitally transforming internal services of ICICI Lombard Image

Ozone - Digitally transforming internal services of ICICI Lombard

ICICI Lombard wanted to develop an end-to-end solution to serve food using cashless mechanisms in their office premises, provide Bus shuttle booking, Visitor management, Cab and travel bookings etc. As a solution, we built Ozone app to host exclusive services so that employees can get everything need at the click of a button.

Platforms   : iOS & Android
Devices       : iPhone, iPad, Android phone &

Tablet
Services      : Design & Development

Highlights:
-The app has an average of 750 users per day.
-An average of  575 orders are placed in a day and over 12000 orders are placed in a month, via the app
Room to Read - An interactive & feature-rich digital education platform Image

Room to Read - An interactive & feature-rich digital education platform

A California based non-profit organization, Room to Read works towards improving literacy and gender equality in education in developing countries. Robosoft collaborated with them to design an online platform that provides teachers and education partners with resources for fostering a habit of reading and literacy among children in Indonesia.
The platform gives high quality digital storybooks, videos to guide teachers in

conducting effective reading activities, ​and more.

Platforms     : iOS, Android & Web
Devices       : iPhones, Android phone, Tablets & Desktop
Services      : Advisory, Design & Development

Highlights:
-The new platform is built from a digital book platform called StoryWeaver, an open-source tool to translate, create and read multi-lingual children's stories.
-The platform offers Read, Download, Create and Translate functionalities, along with the option to re-level stories.

Reviews

Sort by

App Development for Bicycle Company

“They are very prompt and would immediately fix any issue that we brought to their attention.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2018 - Mar. 2019
Project summary: 

Robosoft Technologies designed and built an app for iOS and Android that connects local bikers to one another, shops, and trails. During development, their team also built the CMS and configured servers.

The Reviewer
 
1-10 Employees
 
Miamisburg, Ohio
Dan Carlascio
Director Global Info. Tech, United Wheels Limited
 
Verified
The Review
Feedback summary: 

Robosoft Technologies’ attention to detail helped them create a valuable product. Internal team members are excited to continue improving UX and growing the consumer base. Although communication could be improved, the project ran smoothly and was a positive experience.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of global information technology for United Wheels Ltd. We sell various bicycles brands produced by our subsidiaries—the Huffy Corporation, Niner, Royce Union, and Badge Bicycle, alongside other items with wheels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Robosoft Technologies?

We hired Robosoft Technologies to develop an app that would encourage biking by creating a social experience and giving them easy access to several digital resources. We wanted riders to use our app to find nearby trails, register their bike, and locate bike shops. It was also important that the app includes a social media aspect so people could invite other riders on trips, track where they are, and create group challenges.

SOLUTION

What was the scope of their involvement?

We developed internal wireframes and had a few ideas of what we wanted the app to do. Their developers then built on that framework and created the app’s overall design and function. The app includes an API, giving it the ability to find trails. They also constructed the CMS and set up our servers. The app is now available for iOS and Android.

How did you come to work with Robosoft Technologies?

I was searching for a company that had done similar, highly-rated work. Robosoft Technologies consistently was listed as one of the most reliable organizations in the industry both online and at various events that I attended. Although I was considering a few other companies, I scheduled a couple of meetings with Robosoft Technologies and decided that they were the best fit.

How much have you invested with them?

We have spent between $125,000 - $130,000.

What is the status of this engagement?

We collaborated from July 2018 – March 2019.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Robosoft Technologies delivered a product with tremendous value for our company. They were helpful and detail-oriented throughout the project. While we are really happy with the app, we haven’t developed a consumer outreach plan quite yet. First, we want to consult people within our industry and improve UX by changing the API that currently allows the app to locate trails.

How did Robosoft Technologies perform from a project management standpoint?

Overall, their project management was strong, and I really enjoyed working with them. Although we needed to clarify a few things during the project, they were really responsive and would repeat what they said to improve our understanding. We communicated through weekly stats meetings and utilized a project management tool that helped ensure we were all on the same page.

What did you find most impressive about them?

They are very prompt and would immediately fix any issue that we brought to their attention.

Are there any areas they could improve?

Simply because there was a language barrier, communication could be clearer. That being said, it wasn’t a huge issue because they worked with us to make sure the project ran smoothly.

Do you have any advice for potential customers?

Listen intently and they will be easy to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They are a little more expensive, but they do very high-quality work.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would highly recommend Robosoft Technologies to anyone.

Custom Software Dev for Digital Consultancy

"They show deep technical expertise and can translate complex business needs into specific technology solutions."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

Robosoft Technologies created an administrative panel to manage 22 storefronts online. They designed the system architecture, coded the features, and integrated it. The project is ongoing.

The Reviewer
 
11-50 Employees
 
New York, New York
Mike Benyo
President, Evolution Management Group
 
Verified
The Review
Feedback summary: 

The system has launched and attracted new business. Robosoft Technologies now provides support and updates as needed to the high-quality system they have built. The team runs a smooth collaboration thanks to their consistent communication, intimate knowledge of the project, and responsiveness.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

President, Information and digital strategy consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Robosoft Technologies?

We have worked with Robosoft for more than 5 years and 4 different projects. They have been excellent partners on every project. We bring them on board when we have complex, multi-phase, development requirements.

What were your goals for this project?

For the most recent project, Robosoft had to find a way to present 22 different storefronts online, that could be easily managed from a single administration console.

SOLUTION

How did you select this vendor?

Based on previous experience with Robosoft. We have worked with them on many projects before, and keep going back to them with new projects.

Describe the project and the services they provided in detail.

Robosoft first worked with the Marketing and Design teams to understand the business needs. They then worked closely with the Project Managers to co-develop the project Business Requirements Document. Then, they designed the over all system architecture, that would meet the business and design needs. Finally, they performed all custom coding and systems integration to deliver the project. Now, they continue to provide ongoing support and incremental updates as needed.

What was the team composition?

The Robosoft team included a Senior Lead Developer, Project Manager, Account Manager, and 2-3 software engineers. The number of developers varied, based on the needs of each phase of the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The system that Robosoft engineered has become the core of our business development initiatives. The majority of new business comes form the system they developed for us.

How was project management arranged and how effective was it?

The Senior Lead Developer and Project Manager worked together as a team, and stayed consistent for the full duration of the project, and after completion as well. The Senior Lead knows every aspect of the system they developed and is always responsive to both scheduled, and ad hoc needs.

What did you find most impressive about this company?

They show deep technical expertise and can translate complex business needs into specific technology solutions.

Are there any areas for improvement?

They are very good across the board. Like most tech companies, only possible area for a little improvement would be a bit more documentation.

5.0
Overall Score A very good partner to work with.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    For larger projects, need some lead time.
  • 5.0 Cost
    Value / within estimates
    Rates are very good fro the quality of work, and they will work with you if budget is an issue.
  • 5.0 Quality
    Service & deliverables
    Outstanding work, every time.
  • 5.0 NPS
    Willing to refer
    Always refer them to my friends for new projects.

Responsive Corporate Site Design and Build for Bank

“We collaborated synergistically with Robosoft Technologies.”

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
June 2016 - May 2017
Project summary: 

Robosoft Technologies implemented a corporate website for a financial institution. The team designed a modern, best-in-class UX/UI.  As they developed the site, they calibrated it to be responsive.

The Reviewer
 
5,001-10,000 Employees
 
Mumbai, India
Nilesh Kapoor
VP, RBL Bank Ltd
 
Verified
The Review
Feedback summary: 

Robosoft Technologies assigned a full-fledged team of resources who collaborated closely and cultivated a thorough comprehension of objectives. Since the newly completed platform launched, the volume of web traffic has increased remarkably. The influx of site visitors bodes well for business growth.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work for a financial institution called RBL Bank Ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Robosoft Technologies?

Our company hired Robosoft Technologies to build our company’s corporate website.

What were your goals for this project?

The primary objective of this engagement was to work with Robosoft Technologies to create a responsive website. We wanted the design to feature a state-of-the-art UI/UX.

SOLUTION

How did you select this vendor?

Infosys, our core banking partner, recommended Robosoft Technologies. We took their advice and hired their team for this project.

Describe the project in detail.

Robosoft Technologies designed the UX/ UI of our platform before segueing into the build. Their team built a new corporate website for our bank.

What was the team composition?

The team we engaged with from Robosoft Technologies included several developers, UX/UI designers, and QA testers. They also assigned a project manager and multiple business analysts to work on our project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Robosoft Technologies worked rapidly to deliver our complete platform. Within seven months, they had the website up and running. Since we launched our company’s new corporate site, we’ve seen a phenomenal increase in web traffic from potential customers.

How effective was the workflow between your team and theirs?

We collaborated synergistically with Robosoft Technologies. Their team cultivated a keen understanding of our goals.

What did you find most impressive about this company?

We found the team from Robosoft Technologies enjoyable to work with as a development partner. 

Are there any areas for improvement?

They could offer more flexibility when working on faster turnaround time.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Mobile App Dev for Network Security Company

"Their mobile app experience is their core strength."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. - May 2018
Project summary: 

Robosoft Technologies provides 360-degree development services, including API integrations using WordPress, iOS and Android app development, and ongoing technical maintenance.

The Reviewer
 
5,001-10,000 Employees
 
Seattle, Washington
Patrick Spencer
Director of Content Marketing, Fortinet
 
Verified
The Review
Feedback summary: 

Robosoft Technologies' work allows seamless integration of content and pleases executives. Their team provides exceptional customer service, working on weekends to resolve urgent issues. Their extensive experience in the mobile space is critical to the success of the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the head of content and customer marketing at Fortinet. Fortinet is a global leader in network security. Our security fabric extends to the edges of the network while providing integration across each of the security elements that unlocks automation, enabling organizations to improve their risk postures while driving efficiencies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Robosoft Technologies?

We wanted to target a specific persona—chief information security officers—with a thought leadership hub where they could find all the information related to their job. As part of this, we needed to integrate APIs to connect the hub to a content curation engine called Curata and to extend the web interface to a mobile app for both iOS and Android.

SOLUTION

What was the scope of their involvement?

Robosoft Technologies architected and built the site and mobile apps. This included building an API with Curata, our curation engine, and WordPress, our front-end publishing engine. These integrations allow us to curate content directly from Curata into our WordPress site, which we then publish to our website and mobile apps. The latter are native apps, and thus they have dynamic scrolling, resized graphics, and other features that are optimized for mobile performance.

In addition to providing project management assistance, Robosoft provides ongoing maintenance and works with us to plan additional features.

What is the team composition?

We work with around six employees, including a project manager, designers, and developers.

How did you come to work with Robosoft Technologies?

We looked at a couple of different options. We wanted to work with a vendor we could trust and could work within a short time frame. Robosoft Technologies had the experience and a competitive price we wanted.

What is the status of this engagement?

We started in February 2018 and phase 1 was deployed in May. Currently, we’re looking to evolve the site and apps further with capabilities such as artificial intelligence and machine learning .

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The CISO Collective allows us to seamlessly curate, create, and publish content. It serves as a top-of-the-funnel channel, which generates brand awareness and engagement and ultimately leads. This ties back to brand advocacy and revenue growth.

The mobile apps have received great feedback from users, with the reviews overwhelmingly positive in the Apple iTunes and Google Play stores.

How did Robosoft Technologies perform from a project management standpoint?

Their team conducted regular meetings with key internal stakeholders. At one point as we neared project completion, we initiated daily meetings. Their primary project manager is outstanding and is available almost 24/7. The time difference with India is virtually irrelevant, as the team answers our calls and emails—even in the middle of the night. And when necessary, the team worked weekends and a holiday to ensure the successful resolution of logistical challenges.

What did you find most impressive about them?

Their mobile app experience is their core strength, and their developers always understand exactly what we want. They also keep the client’s success in the foreground and strive to achieve those targets within the specified timeframes.

Are there any areas they could improve?

If they used some project management tools, it would improve the development experience and process.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There have been some minor hiccups, but that’s expected in any development project.
  • 5.0 Cost
    Value / within estimates
    I certainly recommend them. We already plan to hire them again for another project.
  • 4.5 Quality
    Service & deliverables
    There is little area for improvement.
  • 5.0 NPS
    Willing to refer
    They’re a great team and do a great job with our clients.

Mobile App Dev for Healthcare Professionals App

"They handled concurrent responsibilities and successfully executed the deliverables."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$1,000,000 - $9,999,999
 
May - Dec. 2017
Project summary: 

Robosoft Technologies updated a mobile app with improvements and added features. They built a newsfeed with multimedia content and interactive functionalities. The team also implemented new analytics tracking.

The Reviewer
 
51-200 Employees
 
San Mateo, California
Al Bhattacharya
Head of Product, Epocrates
 
Verified
The Review
Feedback summary: 

They streamlined content publishing and enhanced the UX, as evidenced by longer user sessions. In an efficient timeline, Robosoft Technologies stemmed the attrition rate and created new analytics-based opportunities for growth. The team provided dedicated service and diligently guided development.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm head of product for a mobile app called Epocrates. Healthcare professionals use the app to look up drug and disease information at the point of care.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Robosoft Technologies?

When I joined the company last year, the app had gone into disrepair after 20 years without substantial updates. We had an outmoded UX and an annual 5% user attrition rate. Consequently, we hired Robosoft Technologies to jumpstart the revitalization and generate product growth in a quick turnaround for an efficient relaunch.

SOLUTION

What was the scope of their involvement?

Robosoft Technologies did user research exercises with various stakeholders to understand our business and metrics for different initiatives. Next, the team recommended a host of tactics, such as adding a newsfeed product to our offering. We approved this feature because it would modernize the app’s interactive functionalities. We then collaborated on design and development for its video and photo content, as well as the like, share, and comment functions. Subsequently, Robosoft Technologies tied the news product to a new streamlined content publishing pipeline. Since we didn’t have analytics in place, the team also set up tracking for most of the products interactions.

What is the team composition?

I worked with digital strategists, UX designers, about 10 engineers, and a technical project manager.

How did you come to work with Robosoft Technologies?

I had worked with them at a different job. The team competently did product enhancement and I hoped to replicate that success for Epocrates. Moreover, Robosoft Technologies had a great reputation for mobile development expertise and rich experience revitalizing consumer apps. We wanted to leverage their ability to execute growth strategies and tactics by stemming the steady annual loss of users.

How much have you invested with them?

We spent over $1 million.

What is the status of this engagement?

We worked with them from May–December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Robosoft Technologies delivered the app within six weeks. The improvements expanded the range of functionalities and increased value; product analytics helped us measure performance. The new pipelines made content publishing immediate, as opposed to the previous two-week period. They stabilized the attrition rate and increased the length of the news product user sessions from 30 seconds to two minutes. They were also much cheaper than in-house or other outside agencies; we estimated a 500% cost savings.

How did Robosoft Technologies perform from a project management standpoint?

The project manager was diligent from the very beginning. We tracked progress with weekly status calls and a dashboard that outlined milestones, timelines, and potential risks for delays.

What did you find most impressive about them?

They handled concurrent responsibilities and successfully executed the deliverables. Their follow-through helped because we approached the engagement with only goals and one-liner ideas. Robosoft Technologies dedicated a considerable amount of time to guide us throughout the project, providing a different approach from other vendors that we greatly appreciated.

Are there any areas they could improve?

They could have expanded their digital strategy offerings by interrogating our problem statements and business model to a greater extent. Their problem-solving skills were very useful and valuable.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web & Native Mobile App Dev for Job Seeking Platform

“They have a very open approach and were completely transparent throughout the project.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. - Dec. 2017
Project summary: 

Robosoft designed and developed a maps-based, Google-based web app and native mobile apps for Android and iOS.

The Reviewer
 
1-10 Employees
 
Dubai, United Arab Emirates
Rahul Lal
CEO, i12WRK App
 
Verified
The Review
Feedback summary: 

i12WRK has over 4,000 users and saw 600-700 mobile downloads in February alone. A combination of effective leadership, technical expertise, and a deep understanding of the consumer made for a streamlined development process that yielded a robust and easy to use platform.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of an ecommerce marketplace that operates in the Middle East. The app that we were creating with Robosoft is i12WRK, a maps-based, Google-based platform that connects job seekers with unique opportunities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Robosoft?

We had a general idea of what we were looking to create and were looking for a company to help us with execution. We needed a full suite of services including UX/UI design, web app/native mobile app development, and testing/deployment.

SOLUTION

What was the scope of their involvement?

They managed all aspects of development and worked collaboratively to create a simple, robust, and intuitive platform. They built a web app and native mobile apps for iOS and Android to support it, which were created according to best industry practices to optimize user flow.

They worked hard to understand our business goals and the challenges we were seeking to address, and they were very accommodating when the scope expanded during various aspects of the project. Compared to other development companies I’ve worked with, Robosoft had a very comprehensive understanding of commercialization, and they applied that knowledge to all the work they did for us.

What is the team composition?

We had a project manager and project group leader that we worked with regularly, and the VP was also heavily involved. We had up to 45 developers working at any given time, and the senior management played an active role in the development process. They have a very efficient internal process and were able to add or remove team members based on our needs.

How did you come to work with Robosoft?

It was a challenge for us to find companies with physical locations in the region, as many agencies are only comprised of offshore freelancers. We researched a number of options on Clutch and limited our search down to seven companies.

After issuing an RFP, Robosoft was the only company that responded in a way that showed a commitment to the value of our product. Other companies seemed to be interested in getting a contract with us, but Robosoft made it clear that they were looking to understand our business and create a product that maximized value for our consumers.

How much have you invested with them?

We have them on retainer and have spent over $100,000.

What is the status of this engagement?

We first met with them in September 2017 and started development in the following April. We launched the web app and mobile apps in December.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s too early to provide statistics on acceptance and usage, but we’ve seen 600-700 downloads since February 1. We have over 4,000 users already, and from our perspective, it’s been extremely successful.

In terms of functionality, the speed is great, and users seem very comfortable with using the platform. Robosoft has had a great attitude throughout the process and are still open to addressing any questions or issues that come up. Everyone there has a great approach to their work.

How did Robosoft perform from a project management standpoint?

They have a system to keep us updated on various aspects of the development process, and there was an effective balance of formal and informal communication. They have a very open approach and were completely transparent throughout the project.

What did you find most impressive about them?

Robosoft’s leadership is absolutely remarkable in their understanding of both technology and the consumer. This is a combination I haven’t seen in any development company, and it’s brilliant. They never give up and always find the right solutions. These characteristics combined with their transparency and communication makes it difficult for other businesses to compete.

Are there any areas they could improve?

They have the skills set and the attitude to grow tremendously, but it seems that they may be holding themselves back.

5.0
Overall Score They're great people to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're very diligent in their efforts to stay on schedule.
  • 4.0 Cost
    Value / within estimates
    They're very reasonable, and they offer great value for your money.
  • 5.0 Quality
    Service & deliverables
    We put out a brilliant product.
  • 5.0 NPS
    Willing to refer
    10 out of 5. I've done it many times already.

Mobile App Maintenance for Business Communication App

“Robosoft has a large, diversely-skilled staff and there’s always somebody to meet your needs.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

Robosoft completed coding for a chat and video-conferencing app aimed at helping businesses communicate with employees. They handled iOS and Android development as well as back-end administration.

The Reviewer
 
11-50 Employees
 
Liverpool, United Kingdom
Rich Salt
Consultant
 
Verified
The Review
Feedback summary: 

Their team is efficient and reliable. They stepped in after a previous firm went over budget and months past deadline, completing the work within 12 weeks and ensuring the app’s successful release at a conference. They alleviated a great deal of stress from a painful development process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a consultant and I work for a number of different startups, offering either part-time CPOs or more general technical advice.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Robosoft?

I had a client who had paid another agency to complete a project, but it was 100% over budget and eight months past the original completion deadline with less than half the work done. Based on my previous experience working with Robosoft, I recommended them to my client so they could take over the project and get it finished.

SOLUTION

What was the scope of their involvement?

The client was an app-based business, so Robosoft took over maintaining a mobile app. The app they worked on is a communication tool that allows video and chat between businesses and employees. It's massively scalable and requires back-end administration. They handle the admin system, as well as the iOS and Android development. The project went so well that it's turned into a long-term relationship.

What is the team composition?

We primarily worked with our project manager, who handled the rest of his team. It was the first time I'd worked with him, but I knew one of the other team members from previous projects I'd done with them.

How did you come to work with Robosoft?

I first learned of them via a referral from a previous client, and I've stayed in touch with them ever since. This project was a perfect fit for their abilities, so I reached out to them when it became apparent that my client needed someone new.

How much have you invested with them?

Since they took over a partially-completed project, it ended up costing around $50,000 for them to finish the work.

What is the status of this engagement?

I first worked with them about three years ago, but we started working on this project in August 2017 and it’s on the verge of wrapping up.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The initial project had been badly delayed and was incomplete, and we had a deadline coming up for a conference where we wanted to have the app ready. Robosoft was able to come in and complete the whole project within 12 weeks, whereas the original company had said they needed five months with no guarantee of meeting that deadline. Robosoft offered vastly superior delivery, even with changes that had to be made, and we were able to meet our deadline and go to the conference with our app released. My client is 100% satisfied with their performance.

How did Robosoft perform from a project management standpoint?

We use Slack for day-to-day correspondence. The project manager's very on top of things and we're constantly in touch. If we have any questions, they'll find out the answers without charging us for it. They also respond quickly to Skype calls or emails and take care of any issues that arise. The fact that they use interactive communication tools means we can respond pretty quickly to problems or bugs, which has been really helpful as a startup.

What did you find most impressive about them?

First of all, we've gone from a client who's been very anxious and lost a lot of money to a client who's been able to deliver a project and meet a deadline after a year's worth of pain. That’s been a great relief for me. Working with them takes a lot of the difficulty out of managing projects of a certain size because they're always available and they manage their projects really well.

Additionally,  smaller agencies tend to have limited in-house skillsets, but Robosoft has a large, diversely-skilled staff and there’s always somebody to meet your needs. They're not the cheapest, considering they're based in India, but they're cost-effective in that they assign their teams efficiently and deliver quality results.

Are there any areas they could improve?

Sometimes it can be tricky to follow a conference call due to the diversity of accents, but that's just something to be mindful of, not really a problem.

Do you have any advice for potential customers?

You need to stay in contact. Maintaining your communication is key. Keep making sure things have been updated and follow up on your project management stuff. It's no different from any other agency.

5.0
Overall Score The fact that they can project manage to the level they do makes my job much easier.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've never missed a deadline unless we changed course, which is not their fault.
  • 4.0 Cost
    Value / within estimates
    They're expensive for India, but they deliver on time and are easy to work with, so it balances out.
  • 5.0 Quality
    Service & deliverables
    The coding's great and they deliver on time.
  • 5.0 NPS
    Willing to refer
    This is the second time I've recommended them.

Automated Software Dev for Medical University

"We are totally satisfied with their level of service and support."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2014 - Ongoing
Project summary: 

Robosoft Technologies created a custom university management system to improve operational efficiency and simplify internal workflows. They now provide enhancements and mobile app development.

The Reviewer
 
201-500 Employees
 
Ras Al Khaimah, UAE
Naseeruddin Patel
IT Manager, RAK Medical & Health Sciences University
 
Verified
The Review
Feedback summary: 

After launching, the solution’s 12 modules functioned reliably and met all original objectives. Robosoft Technologies’ thorough documentation methods, helpful feedback, and prompt turnaround time make them an attractive partner. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the manager of IT services at RAK Medical & Health Sciences University (RAKMHSU), which is a medical university located in Ras Al Khaimah, UAE. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Robosoft Technologies?

Robosoft designed and developed a tailor-made university management system (UMS) as per our academic and administrative requirements.

What were your goals for this project?

We needed our constituent colleges and administrative offices to have access to unified data to avoid manual and duplicate work and to enhance automation. Our primary objectives were simplifying our internal workflow, increasing operational efficiency, and allowing easy and accurate reporting. 

SOLUTION

How did you select this vendor?

After meeting with several service providers and speaking to former clients, we decided that Robosoft suited our requirements.

Describe the project in detail.

They designed and developed a UMS with the following 12 modules: marketing, registration and online applications, performance, accounts, core examinations, online examinations, document management, communication, academic advising, transportation, a student portal, and a lesson management system (LMS).

What was the team composition?

Robosoft provided an experienced technical team for our project. 

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

We are happy with the UMS and are enhancing the solution’s scope by increasing the number of modules. All 12 modules are now live and fully functional. Next, we’re planning to develop mobile apps for the UMS with Robosoft’s help.

How effective was the project management?

Robosoft provided proper planning and documentation. They helped us identify our requirements in order to achieve a reliable solution and avoid potential workflow issues.

What did you find most impressive about this company?

They understand requirements quickly and analyze their workflow constantly. When developing a solution, they prioritize end-user requirements and prompt delivery. We are totally satisfied with their level of service and support.

What tips or recommendations do you have?

Robosoft excels in designing and developing custom applications. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Software Company

"Robosoft has been able to deliver a one-year project in four months."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2015 - Ongoing
Project summary: 

Robosoft developed multiple apps with a variety of features, including health tracking, backend database integration, GPS tracking, video, and UX optimization.

The Reviewer
 
51-200 Employees
 
Farmington Hills, Michigan
Santosh Udupi
Vice President, Softura
 
Verified
The Review
Feedback summary: 

Robosoft offered expertise across many complicated technical specifications, and they skillfully handled large-scale, intensive projects. The client appreciates how many resources Robosoft is willing and able to dedicate at a time, which shows their commitment to the work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Softura is an IT services company which has been in business for 20 years focusing on multiple verticals, including automotive, healthcare, and legal. We also undertake research projects for universities, but our primary skill is within Microsoft stack and mobile.

What is your position?

I am one of the company's principals, playing the role of solutions engineering VP. My job is to provide the right guidance for the sales team to put together proper proposals and technologies.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Robosoft?

We have partnered with Robosoft for mobile development projects. We have some bandwidth on this area, but for larger scopes of work which need to be executed in a short period, Robosoft can supply a much larger team than ours as well as provide services as partners and go after new opportunities.

SOLUTION

Please describe the scope of their involvement in greater detail.

One of the projects we're working on with Robosoft involves the integration of calendar functions into people's everyday lives. Robosoft has helped us through the sales and execution process of the cross-platform mobile app. Robosoft is also good at mobile UI/UX design.

Robosoft will also be assisting us with a research project involving an iOS or Android app, which will be used within a 30-day study for HIV risks. At-risk patients will use the app to report their daily activity, especially as it relates to substance abuse and nutrition. One of the functionalities is an eligibility screener looking at a number of conditions. The information is sent to a central SQL server database, where the analytics part will happen. We will only be delivering raw data to researchers, who will be the ones slicing-and-dicing.

We have partnered with Robosoft for joint-bidding projects with decent-sized RFPs. They've made sure that we came through as being one entity and had good knowledge of what we were proposing in terms of solutions and projects. Robosoft's principal has helped me on the mobile side a lot.

We work jointly with internal project managers in charge of the partnership. Robosoft assigns its own project managers for the development resources.

How did you come to work with Robosoft?

Robosoft is located in my native city in India. They're quite a popular company locally, having won some awards and been featured in the news. When I needed more mobile work, I decided to reach out to Robosoft. They don't have a large presence in the US, with most of Robosoft's work taking place in India. Because of that, I was able to leverage some cost savings and extra bandwidth. Robosoft has been able to deliver a one-year project in four months by allocating more people to it.

The vetting process was easy for us since Robosoft's reputation is out there, and I have personally used apps developed by them. One example is a popular news app from India for a company called NDTV. I use it for reading news and streaming videos and find it to be great. A few of our partners had worked with Robosoft, and we consulted with them about the company.

We have much better sales and marketing in the US compared to Robosoft, so we've been able to leverage each other's strengths.

Could you provide a sense of the size of this initiative in financial terms?

The cost of Robosoft's work has been between $300,000 and $400,000 in total. We haven't started any large, multimillion-dollar projects with Robosoft yet.

What is the status of this engagement?

We started working with Robosoft in early 2015.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Robosoft's main advantage is the bandwidth they can provide. They're not afraid to assign a lot of people to a single project and make it work. Robosoft is committed to the work, and they understand what our expectations are. Robosoft has been available when we needed problem-solving and having any sort of escalation done. If I'm not happy with a certain resource, the issue will reach the right people, who will take corrective actions. In the end, we are accountable for the projects we take on in the US, but Robosoft has been very collaborative in this respect.

How did Robosoft perform from a project management standpoint?

We don't let Robosoft handle much of the project management. In order to mitigate risks for ourselves, we use our own managers, but Robosoft has some internal escalation, team leadership, and management channels. Any escalations were responded to quickly, but we deal with our own clients, with few exceptions.

What distinguishes Robosoft from other providers?

Not having the right know-how within the mobile domain, I've leaned on Robosoft's experience for multiple projects. Our work has involved GPS tracking, interfacing with RFID devices, video functionalities, and so on. Robosoft has experience with things that would prove challenging to us, since they've worked on similar tasks across multiple projects. That has been their strength, and we've leveraged it whenever we could.

When I receive some first questions from a customer, I need to make sure that Robosoft's team can participate in the call, as they can speak about their previous engagements. If this isn't possible, we've often let the clients go, since we didn't want to take the risk. I've leaned on Robosoft, and they've been transparent in mentioning areas where they lack experience.

Is there anything Robosoft could have improved or done differently?

There have been some communication issues related to cultural differences, but they exist even within my own organization. I've given feedback to Robosoft about the team's use of language, grammar, and attention to detail.

Robosoft is able to fly resources to the US, but they don't have a great local presence, and they also don't work 24/7. Having a contact during off-hours in India would be an improvement. Overall, Robosoft has very good performance.

Do you have any recommendations for others considering working with Robosoft?

Robosoft has highly skilled members and a very good overall experience, especially on the creative side. If the customer is looking for good creative work for a lower cost factor, Robosoft is a good choice. They've typically given us fixed prices, which is rare to see today.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    Robosoft has very good value.
  • 4.5 Quality
    Service & deliverables
    There's always room for improvement.
  • 5.0 NPS
    Willing to refer

App Development for Digital Wellbeing Trainer

"Robosoft's team is highly responsive and easy to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. - Dec. 2016
Project summary: 

Robosoft developed an iOS and Android app to support the client's responsive website in preparation for their launch.

The Reviewer
 
11-50 Employees
 
San Francisco, California
David Bogdonoff
Director of Product, Whil
 
Verified
The Review
Feedback summary: 

Robosoft successfully built the two app versions quickly as well as resolved a redirect request from the client immediately following the launch. They were praised for clearly understanding the client's needs and being sensitive to their development timeline.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

Whil is the only digital wellbeing training solution for professionals, by professionals. Employees access 200+ programs and over 1,250 sessions on-demand to reduce stress, increase resilience, and improve their sleep and performance. Whil's programs are based on science, mindfulness, and positive psychology, created to address the largest stress and healthcare cost-drivers for companies. Whil works with the world's top brands and integrates with the leading corporate wellness platforms to train happier, healthier, and more engaged employees. I am the director of product, responsible for the successful development and delivery of all our products to market. We're based in San Francisco.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Robosoft Technologies?

Whil just released a major update to its award-winning digital wellbeing training platform, available on mobile and desktop. For our soft launch, it was essential to provide an iOS and Android apps to support our responsive website.

SOLUTION

What was the scope of their involvement?

Robosoft quickly and seamlessly wrapped our responsive website into iOS and Android apps. They worked with minimal effort on our part and delivered on time and on budget.

How did you come to work with Robosoft Technologies?

We interviewed a dozen companies for this work. We did a technical screen and business interview with most of these companies. Robosoft provided exactly the technical approach we needed, and the customer service and business acumen to make us comfortable to proceed.

How much have you invested with Robosoft Technologies?

Sorry, this is confidential.

What is the status of this engagement?

The engagement with Robosoft is complete.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We had to change and redirect immediately after launch, which Robosoft resolved quickly. Since then, we have been in production for nearly two months without issue.

How did Robosoft Technologies perform in terms of project management?

Robosoft did perfectly. They delivered on time and on budget.

What did you find most impressive about Robosoft Technologies?

Robosoft's team is highly responsive and easy to work with. Robosoft had a clear understanding of what had to be done and were sensitive to our needs at a critical time in development.

5.0
Overall Score Robosoft Technologies is great to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Robosoft Technologies met or exceeded all deadlines.
  • 5.0 Cost
    Value / within estimates
    We met an agreed cost and had no overages or other charges.
  • 5.0 Quality
    Service & deliverables
    Robosoft Technologies has great quality in production without issues.
  • 5.0 NPS
    Willing to refer
    Robosoft Technologies is great to work with.
Verification

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Verification Level
Silver
VERIFIED
Business Entity
Business Entity Name
Robosoft Technologies Pvt. Ltd.
Status
Active
Jurisdiction of Formation
India
ID
U72900KA2000PTC027961
Date of Formation
Oct 13, 2000
Last Updated
Apr 26, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Low Risk
Last Updated
Jun 27, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
17
OVERALL REVIEW RATING
4.7
Source
Clutch
LAST UPDATED
July 31, 2019