Top Chatbot Companies in the United States
From Silicon Valley’s AI labs to New York’s enterprise consultancies and Austin’s fast-growing startup scene, the United States is a global hub for building high-performing chatbots and conversational AI platforms.
On Clutch, you can compare verified U.S. chatbot providers by reviews, tech stack, industry focus, and pricing to find the right fit for your roadmap — from customer support chatbots to complex, enterprise chatbot services with CRM and data-layer integrations. Our rigorous vetting process includes client interviews, portfolio checks, and service-line validation, so you can shortlist with confidence. Use filters to narrow by budget, location, framework, and industry expertise. Start with these helpful directories:
• Global Top Chatbot Companies
• Chatbot Companies in San Francisco
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$1,000+$50 - $99 / hr50 - 249Pleasantville, NY
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See all 1 projectsCloud One Developers Inc specializes in designing user-friendly websites and creating engaging content, with an emphasis on secure online booking systems. Reviews highlight their expertise, client-centric approach, and timely delivery, noting positive customer feedback, increased bookings, and enhanced user engagement as key outcomes. The company is commended for its excellent project management and ongoing support.
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$50,000+$25 - $49 / hr50 - 249San Francisco, CA
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See all 41 projectsinVerita is a comprehensive software development company offering expertise in AI, data analytics, IT staff augmentation, and custom software solutions across diverse industries. Reviews indicate overwhelmingly positive feedback, with 100% of clients praising their project management, technical expertise, and adaptability. Notably, 90% highlighted their ability to integrate seamlessly and deliver complex projects efficiently, underscoring inVerita as a reliable and innovative partner.
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$5,000+< $25 / hr1,000 - 9,999Wilmington, DE
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CMC Global is a cloud consulting & SI company. Launched in 2017, the team offers cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed250 - 999Linthicum Heights, MD
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In Linthicum Heights, Maryland and Bengaluru, India, Impact Analytics is an artificial intelligence development company. They offer Artificial Intelligence and AI Consulting.
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$5,000+$25 - $49 / hr50 - 249Laguna Niguel, CA
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See all 6 projectsMeGaDev is a versatile technology solutions provider specializing in design, front-end development, and blockchain solutions. They are praised for their user-centric approach and seamless integration of services, with 100% of reviewers highlighting their commitment to delivering high-quality results. While some communication delays were noted, clients consistently commend their flexible project management and dedication to client satisfaction.
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UndisclosedUndisclosed50 - 249Atlanta, GA
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BizAcuity is a business intelligence company. Based in Atlanta, Georgia and Hyderabad, India, their team specializes in BI & big data consulting & SI and cloud consulting & SI.
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$5,000+$25 - $49 / hr1,000 - 9,999Emeryville, CA
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See all 25 projectsSeasia Infotech is a software development company specializing in app development, UI/UX design, and digital strategy. Based on the reviews, approximately 88% of clients express satisfaction with their professionalism, timely delivery, and technical expertise. However, there is notable criticism from one client, comprising 12% of feedback, highlighting delays, poor communication, and contract issues. Their strength lies in their responsive customer service and capacity to deliver user-friendly solutions.
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UndisclosedUndisclosed1,000 - 9,999Perth Amboy, NJ
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Torry Harris Integration Solutions, a data analytics company, is based in Perth Amboy, New Jersey and Bengaluru, India. Their services include BI & big data consulting & SI and cloud consulting &
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Best Chatbot Companies in the US
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$100,000+$100 - $149 / hr50 - 249Danvers, MA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% AI Development40% Chatbots & Conversational AI20% Other -
$10,000+$50 - $99 / hr250 - 999Marlborough, MA
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
30% AI Development30% Chatbots & Conversational AI70% Other -
$25,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
45% AI Development20% Chatbots & Conversational AI55% Other -
$75,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.5/40.018.6/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% AI Development45% Chatbots & Conversational AI30% Other -
$25,000+$50 - $99 / hr250 - 999Miami, FL
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% AI Development40% Chatbots & Conversational AI85% Other -
$75,000+Undisclosed250 - 999Charlotte, NC
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
25% AI Development30% Chatbots & Conversational AI75% Other -
$10,000+$150 - $199 / hr10 - 49Lewisville, TX
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% AI Development100% Chatbots & Conversational AI90% Other -
$25,000+$50 - $99 / hr250 - 999Austin, TX
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% AI Development35% Chatbots & Conversational AI70% Other -
$50,000+$50 - $99 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% AI Development25% Chatbots & Conversational AI90% Other -
$10,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
16% AI Development30% Chatbots & Conversational AI84% Other -
$10,000+Undisclosed250 - 999Sunny Isles Beach, FL
Ability to deliver
35/40.016.4/20 Reviews8.9/10 Clients & Experience9.6/10 Market PresenceService focus
50% AI Development50% Chatbots & Conversational AI50% Other -
$10,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
36.9/40.018.2/20 Reviews9.6/10 Clients & Experience9.2/10 Market PresenceService focus
30% AI Development70% Chatbots & Conversational AI70% Other -
$10,000+$100 - $149 / hr10 - 49Sacramento, CA
Ability to deliver
38.9/40.019.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% AI Development100% Chatbots & Conversational AI90% Other -
$50,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% AI Development70% Chatbots & Conversational AI90% Other -
$25,000+$50 - $99 / hr250 - 999Atlanta, GA
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% AI Development25% Chatbots & Conversational AI10% Other -
$10,000+$50 - $99 / hr50 - 249San Francisco, CA
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% AI Development35% Chatbots & Conversational AI -
$5,000+$50 - $99 / hr10 - 49San Diego, CA
Ability to deliver
38.5/40.019.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% AI Development30% Chatbots & Conversational AI30% Other -
$75,000+$150 - $199 / hr50 - 249Frederick, MD
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
40% AI Development20% Chatbots & Conversational AI60% Other -
$25,000+$50 - $99 / hr250 - 999Aventura, FL
Ability to deliver
38.9/40.019.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
15% AI Development30% Chatbots & Conversational AI85% Other -
$5,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
36.5/40.017.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
30% AI Development80% Chatbots & Conversational AI70% Other -
$25,000+$25 - $49 / hr50 - 249Newark, DE
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% AI Development40% Chatbots & Conversational AI80% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Southborough, MA
Ability to deliver
36.6/40.016.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% AI Development25% Chatbots & Conversational AI80% Other -
$10,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% AI Development30% Chatbots & Conversational AI40% Other -
$50,000+$100 - $149 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
38.3/40.018.4/20 Reviews9.9/10 Clients & Experience10/10 Market PresenceService focus
15% AI Development20% Chatbots & Conversational AI85% Other -
$25,000+$100 - $149 / hr50 - 249Irvine, CA
Ability to deliver
38.2/40.019.4/20 Reviews9.9/10 Clients & Experience8.9/10 Market PresenceService focus
10% AI Development60% Chatbots & Conversational AI90% Other -
$10,000+$150 - $199 / hr10 - 49Webster Groves, MO
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% AI Development35% Chatbots & Conversational AI65% Other -
$10,000+$25 - $49 / hr50 - 249Parsippany-Troy Hills, NJ
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
35% AI Development40% Chatbots & Conversational AI65% Other -
$50,000+$50 - $99 / hr10 - 49Langhorne, PA
Ability to deliver
35.8/40.017.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% AI Development80% Chatbots & Conversational AI70% Other -
$75,000+$50 - $99 / hr50 - 249Marlborough, MA
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
60% AI Development10% Chatbots & Conversational AI40% Other -
$10,000+$50 - $99 / hr50 - 249Sheridan, WY
Ability to deliver
37.3/40.019/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
35% AI Development40% Chatbots & Conversational AI65% Other
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U.S. Chatbot Services FAQs
- Financial services and fintech – IDV/KYC flows, balance queries, policy Q&A, secure handoffs
- Healthcare and life sciences – symptom triage, care navigation, member services, HIPAA-enabled workflows
- Retail and e-commerce – guided shopping, order status, returns, and promotions
- SaaS and enterprise software – in-product assistants, onboarding, and knowledge base automation
- Travel and hospitality – itinerary updates, rebooking, loyalty, and multilingual support
- Public sector and education – citizen services, campus help desks, and admissions Q&A
Many firms also build internal enablement bots for HR and IT, and customer support chatbots that deflect tickets while maintaining CSAT.
- Deep ecosystem access — U.S. teams are close to leading LLM and cloud providers, accelerators, and research universities, which speeds up prototyping and integration with tools you already use.
- Enterprise readiness – Many U.S. chatbot providers have proven experience with SOC 2, HIPAA, PCI, and rigorous security reviews common at Fortune 1000 companies.
- Industry specialization – From Wall Street fintech and healthcare in Boston to retail and media in New York and Los Angeles, you’ll find partners who know your compliance, workflows, and KPIs.
- Time zone alignment and support SLAs – For U.S.-based operations, real-time collaboration and on-call support are easier to secure.
Pricing varies by scope, stack, and compliance needs, but typical U.S. ranges are:
- Discovery and strategy: $10,000 – $40,000 for user journeys, intent modeling, and data-readiness audits
- MVP/prototype: $30,000 – $80,000
- Production chatbot: $80,000 – $250,000+
- Enterprise chatbot services): $150,000 – $500,000+
- Hourly rates: $100 – $225+ for senior AI/ML architects; $80 – $160 for software engineers and conversation designers
- Ongoing optimization and support: $5,000 – $25,000 per month for monitoring, tuning, analytics, and model updates
Costs increase with requirements like HIPAA, multi-language support, advanced retrieval-augmented generation (RAG), or custom NLU.
Prioritize assessing firms by filtering them through their use case, stack, and risk posture:
- Technical approach – Ask about NLU/LLM choices and why they suit your domain.
- Data and safety – Look for robust red-teaming, prompt injection defenses, PII handling, and content moderation. Confirm SOC 2/ISO posture, HIPAA, and encryption standards.
- Integration depth – Validate experience with your CRM, CX, and data stack.
- Measurement plan – Require clear KPIs and analytics for ongoing tuning.
- Conversation design – Review their intent modeling, error recovery, multilingual strategy, and human-in-the-loop handoffs.
- References and pilots – Ask for U.S.-based case studies and consider a timeboxed pilot with exit criteria.
Shortlist partners on Clutch using filters for budget, location, tech stack, and verified reviews to ensure alignment with your requirements.
- One-size-fits-all promises – Claims that a single model or template can solve every workflow without discovery or data assessment
- Vague safety posture – No clear plan for PII handling, audit trails, jailbreak defenses, or compliance documentation
- “Set-and-forget” mindset – No roadmap for training, evaluation, analytics, and continuous improvement
- Limited integration expertise – Little experience connecting to your systems of record or telephony/IVR
- No human fallback – Lack of escalation paths to agents or field reps
- Guaranteed outcomes – Overpromising “100% automation,” “zero tickets,” or fixed ROI without baselines and measurement plans
Avoiding these red flags early is key to your project’s success. Do your best to spot and address these warning signs right away.