Digital Product Development Company, Charlotte

We build Digital Products, Experiences and Platforms that provide real world solutions, engage users and scale on-demand.By partnering with purpose-led startups and enterprises, we aim to transform markets with disruptive technology innovations.

Our passionate team of designers, developers and creators have fantastic skills and experience in building high performing data analytics tools, API platforms, scalable web solutions and engaging mobile applications using progressive technologies like Cloud and AWS.

With creative application of technology, design and business finesse, we have created successful technology ventures for following industries:

  • Retail and online shopping
  • Healthcare and Medicine
  • Food and Beverages
  • Education and eLearning
  • Finance and Accounting

Services we provide:

  • Mobile App Development (iOS & Android)
  • Big Data Consulting
  • Website Design and Development
  • Web API Development
  • Cross Platform App development
  • Enterprise Mobility and Cloud Solutions
  • Data Visualization Tools
  • Amazon Web Services (AWS) Consulting & Migration

Have a project?

Get in touch with us here or email [email protected]

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2008
Show all +
Charlotte, NC
headquarters
  • 525, North Tryon Street, Suite 1600
    Charlotte, NC 28202-0213
    United States
other locations
  • 303-309, City Center, Science City Road, Sola
    Ahmedabad, GJ 380060
    India

Focus

Service lines
  • Web Development
  • BI & Big Data Consulting & SI
  • Mobile App Development
Client focus
  • Enterprise (>$1B)
  • Midmarket ($10M - $1B)
  • Small business (<$10M)
Industry focus
  • Retail
  • Information technology
  • Business services
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Application platform
BI & big data focus
BI & big data solutions

Portfolio

Key clients: 
  • Dassault Systèmes
  • Zurn Industries
  • YoDish
  • One of the largest supermarket chains in U.S having $7 billion in revenue and 500+ stores
  • Tech startup providing next-generation big data analytics solutions for financial services market
  • World’s leading provider of hearing systems
Naturally Fresh: Recipes, Products, Store Locator Image

Naturally Fresh: Recipes, Products, Store Locator

This iOS app has been developed for Naturally fresh for displaying the delicious recipes featuring Naturally Fresh® dressings and dips! With the help of this app users can share recipes with their friends over email and mark their favorite recipes and view them later. With the help of this app users can also learn more about Naturally Fresh® products, including product details and ingredients, and search for stores near them

that carry Naturally Fresh® products.
Android App for Travel Lovers Image

Android App for Travel Lovers

App is designed to provide Best-laid plans at the fingertips for a fabulous holiday in the Bundaberg North Burnett region, Queensland. Pick-up accommodation, the variety of food, events, tours, shopping hot spots and more are right here in your hand.

This comprehensive guide will surprise you for sure. It provides the key to adventures encompassing land, sea, Great Barrier Reef and beyond.

Create your

story:

--Map out everything from resting your head to setting up a date with the beach

--Where to pick up fresh and local produce, where the wineries are

--Where to get your retail fix, what tours to take, how to get up close and personal with turtles and what events to attend.

Bundaberg is the gateway to the Southern Great Barrier Reef, with Lady Elliot Island or Lady Musgrave Island accessible via ferry or flight. Stay right on the reef, meters away from pristine snorkeling and scuba diving with turtles, manta rays, abundant fish and coral life.

Web and Mobile Based CRM Software for Enterprises Image

Web and Mobile Based CRM Software for Enterprises

Salesmate app for iOS provides seamless experience for tracking sales activity on the go. It helps you control your sales results so that you focus on the contacts that are critical for your business growth.

App features highlights:

Capture lead or contact information while you’re on the fly and manage them through visual deal pipeline.

600+ third party apps integration across

modules.

Sync all your notes, tasks, contacts, deals and reports are across the mobile devices you use.

Tasks reminders based on action triggers.

Nullify your manual work with Workflow management and tags features

Streamline peer-contact-peer activities with ease.

Neat and clean UI for every module that stores critical data.

Keep track of your sales results with detailed reports.

Online Time Tracking and Invoicing Tool - Minterapp Image

Online Time Tracking and Invoicing Tool - Minterapp

Minterapp is an online time tracking and invoicing tool enabling freelancers and SMBs to convert time tracking for projects into invoices with a click of a button. With minterapp’s help the users can generate invoices and send them to clients. The time tracking app is integrated with online payment  portals like Paypal, Stripe or Authorize.net.

This is also a very smooth and efficient business decision making

tool which helps users to track time and measure key business metrics. The software also sends out branded estimates to potential clients, which on the event of acceptance gets converted into static invoices.

You can keep track of all the drafted, pending, or paid invoices, in addition to this the software includes detailed reports on the dashboard for real-time company activity and metrics. It also offers Chrome extension for simplified cloud-based time tracking.

Additional features:

Reminders for late payments

Recurring invoices

Notifications

PDF conversion, and many more.

Secure and Dynamic Enterprise Web App to Streamline Business Processes Image

Secure and Dynamic Enterprise Web App to Streamline Business Processes

Client is a recognized leader in manufacturing engineered water solutions for commercial, municipal, and industrial markets. Our team designed and developed dynamic, secure and scalable web based plumbing scheduling tool for their sales team and perspective end clients to facilitate complex product bundle management.

Detailed Case Study: http://www.rapidops.com/work/zurn/

Scalable and Engaging Product Lifecycle Management App Image

Scalable and Engaging Product Lifecycle Management App

RapidOps team strategized and developed an innovative HTML5 based solution which offers collaborative, multidisciplinary approach to assist client’s sales and marketing team to increase market awareness of their medical device life cycle tool. The intuitive app, built with native wrapper using Corodova (PhoneGap) comes with Google analytics integration to provide actionable insights for higher customer

acquisition.

Detailed Case Study: http://www.rapidops.com/work/3ds-case-study/

Food Recommendation App for Dietary Constraints People Image

Food Recommendation App for Dietary Constraints People

YoDish is a first of its kind data driven and socially fuelled mobile startup, focused on delivering quality reviews and contextual dinning recommendations for people with dietary constraints. The iOS mobile is highly scalable to accommodate growing number of users, their feedback and social media engagement.

Detailed Case Study: http://www.rapidops.com/work/yodish/

Video Intro:

https://www.youtube.com/watch?v=jbIXcW8o0mw
Data Driven iOS App for Audiologists Image

Data Driven iOS App for Audiologists

RapidOps built an interactive iPad app for audiologists who educate and consult patients about their hearing loss, its effects and related product offerings. The app allows patients to experience hearing loss effect with an in-built audio simulator.

What’s more, the sales team witnessed 14% increase in the product sales by making informed, data driven decisions based on collected patients’ data using the

app.

Detailed Case Study: http://www.rapidops.com/work/hearnav/

Enabling Innovation with Omnichannel API Management Platform Image

Enabling Innovation with Omnichannel API Management Platform

We strategized, designed and built a highly scalable API platform to bring and manage more than 250 third party APIs into a single stack, which interacts efficiently with multiple front end customer channels keeping consistent data delivery. Our solution enabled the client in product innovation with reduced time to market and business process agility.

Detailed Case Study:

http://www.rapidops.com/work/api-management-platform/
SaaS based CRM and Mobile Apps Image

SaaS based CRM and Mobile Apps

Salesmate is truly intelligent sales productivity platform designed to reduce pain for sales reps by helping them be more productive, increases their sales and engage deeply with their customers.

We worked closely with client right from the start; from initial architecture workshops to user experience design, graphical user interface (GUI) creation and then eventually developing and testing the web and mobile

applications.

Intuitive interface, integrated communication, cross platform ubiquity and the real-time sales intelligence data are key differentiators for Salesmate.

Detailed Case Study: http://www.rapidops.com/work/salesmate-crm-tool-for-sales-team

Online Platform for Independent Musicians Image

Online Platform for Independent Musicians

Riff Dish is an online platform that empowers independent musicians by democratizing the recording and distribution of live audio content using a smartphone application.

The artist uses a smartphone app to stream audio directly to the cloud, creating an online archive. Furthermore, when a recording takes place, a notification is sent to fans following the artist, who may listen in real-time and/or donate a tip to the

artist.
Web based Invoicing and Time Tracking Solution Image

Web based Invoicing and Time Tracking Solution

MinterApp is easy invoice software meant for small businesses and freelancers, the web tool allows user to log and track the time spent on a project and turn that into online invoices which can be paid using Paypal, Stripe, or Authorize.net.

Reviews

Sort by

Android Development for Consulting Company

"RapidOps has been able to give us advice on what was or wasn't possible."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

RapidOps provided web and Android mobile app development resources for a payroll software provider. The platform allows users to track project time, distribute resources, and compile invoices.

The Reviewer
 
1-10 Employees
 
Charlotte, North Carolina
Founder, Consulting Company
 
Verified
The Review
Feedback summary: 

Users report that both applications are intuitive and simple to use. During the project Rapid Ops displayed impressive technical capabilities. Through extensive research and efficient communication, the team transformed a concept into a usable, functional product. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We provide a time tracking and invoicing application. Development and marketing companies use our platform to track their projects and see how many resources are being utilized. They can also convert the data into invoices in order to get paid through online services.

We are a growing consulting company, so we were trying to understand how much time we were spending on certain projects, what the resource utilization was and whether the allocation was high or low. We first saw this opportunity through an internal issue, but have since offered our tool to the public as well.

What is your position?

I am the owner and founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with RapidOps?

We needed development resources for our idea.

SOLUTION

Please describe the scope of their involvement in greater detail.

RapidOps provided both web development and application development for our company. Our mobile app has been developed for Android.

How did you come to work with RapidOps?

I reached out to people in the Charlotte community, trying to find someone with a local presence who would also be affordable. I found RapidOps through a friend. I researched their capabilities and we had good initial communication, so I chose RapidOps.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost with RapidOps was over $50,000.

What is the status of this engagement?

We started working with RapidOps 2 years ago. The project duration was 6 months. We maintain communication with RapidOps and they provide us great support, but the core development was only in the beginning. We work with RapidOps on adding extra features or fixing bugs.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The general feed-back we received was that our product was very easy to use. Onboarding to it is very simple. Users have always been able to figure out what the product was supposed to do and they knew how to handle each task.

We have over 2,000 clients for the product and it's a growing business. The best thing about it is that we don't have to invest a lot of time into teaching people how to use it. It's very intuitive.

What distinguishes RapidOps from other providers?

Communication with RapidOps has been good. They've been able to take our roadmap ideas and provide the research and development behind them. I'm not a technical expert, but RapidOps has been able to give us advice on what was or wasn't possible. It made it easy to work with them.

Is there anything RapidOps could have improved or done differently?

Overall, I'm very happy with the product created with RapidOps.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Setting expectations for the timeline was one of my favorite parts of working with RapidOps. They kept me in the loop about any issues.
  • 5.0 Cost
    Value / within estimates
    RapidOps wasn't the cheapest vendor out of the possible candidates, but based on value and being able to get things done, I'd definitely give them a maximum rating.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I recommend them already.

Web Development For Tourism Company

"The quality offered by RapidOps has been outstanding."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Initially, RapidOps implemented a WordPress plug-in to manage a tourism company's data. The team later provided assistance to in-house developers as they designed and built a robust HTML5 mobile app.

The Reviewer
 
11-50 employees
 
Brisbane, Australia
IT Manager, Software Company
 
Verified
The Review
Feedback summary: 

Collaboration with RapidOps produced exceptional results. Although the team faced tight deadlines, they delivered fast turnarounds by thinking creatively rather than reducing quality. Consistent communication, excellent technical skills, and solid management established clear project expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a tourism software company run by our state government. We collect data, acting as a Yellow Pages for the tourism industry. We have collected over 30,000 tourism locations and events which are stored in a centralized database and distributed through a web service.

What is your position?

I am the IT manager of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with RapidOps?

We needed to develop a mobile application for which we initially used in-house resources. Our own team was not as skilled as we thought and we experienced a high turnover in that particular area, which delayed the project.

SOLUTION

Please describe the scope of their involvement in greater detail.

We initially hired RapidOps for implementing a small WordPress plug-in for our web service. They finished the task successfully in 4-weeks' time. Soon after that, we engaged RapidOps to develop an HTML5 mobile application for our company. Our in-house developers were already working on it. They delivered the documentation to RapidOps, who picked up the project in broken pieces and delivered the finished product as requested in 3-4-months' time.

How did you come to work with RapidOps?

I had used RapidOps in the past for an e-commerce business which I run on the side. They had delivered good results to me, so I introduced RapidOps to my company. We did go through a proper selection process, asking for 3 company references from RapidOps.

Could you provide a sense of the size of this initiative in financial terms?

The cost of our WordPress implementation was around $2,000. Our mobile application had a cost of $30,000.

What is the status of this engagement?

We started working with RapidOps at the end of 2014. Our projects have been finished.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The quality offered by RapidOps has been outstanding, compared to other outsourced vendors I've worked with. RapidOps always ensured that any changes came with quality assurance.

How did RapidOps perform from a project management standpoint?

RapidOps has maintained good communication in order to ensure that everyone was on the same page for the status of deliverables and their requirements.

What distinguishes RapidOps from other providers?

RapidOps never tried to rush the work, and they've come up with creative ways for solving problems. Creativity is the main strength of RapidOps.

Is there anything RapidOps could have improved or done differently?

We are based in Australia, while RapidOps is in India, so there is a significant time zone difference. We usually have to stay late or have RapidOps start up early for meetings.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    RapidOps met most deadlines, but we've shuffled requirements a bit, which delayed the project. It wasn't entirely RapidOps' fault.
  • 4.0 Cost
    Value / within estimates
    RapidOps hasn't been the cheapest option, but they rank high in terms of cost/performance. RapidOps gave us good value for money.
  • 5.0 Quality
    Service & deliverables
    RapidOps was quite outstanding.
  • 5.0 NPS
    Willing to refer
    RapidOps were brought in through a reference from me, so I'd have no problem recommending them.

Design and Development For Analytics Company

"RapidOps has given me a high level of trust in their company."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2014 - Ongoing
Project summary: 

RapidOps offered a range of services to a predictive analytics firm. Several projects also included front and back-end product development, data visualization, API configuration, and web design.

The Reviewer
Director of Products, Software Developer
 
Verified
The Review
Feedback summary: 

RapidOps has been a crucial partner for over 20 analytics products, many of which are used by Fortune 500 companies. Even under tight deadlines, the team consistently delivers. Their customer-focused mindset, deep knowledge of current technology, and commitment to excellence sets them apart. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a predictive analytics company. We have created a big data predictive analytical platform for Fortune 500 enterprises in retail, finance, manufacturing and healthcare domains.

What is your position?

I am the Director of Products for the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with RapidOps?

We have a unique offering in the predictive analytics space, for which we need frontend and backend development from our in-house team, as well as external vendors. Our biggest challenge has been acquiring talent, specifically in terms of developers for progressive technologies like Node.js. It's very hard to find people and, even when we do find them, it's very hard to integrate them into a team and keep them. We hired a team at RapidOps to expand our product development team.

SOLUTION

Please describe the scope of their involvement in greater detail.

We use RapidOps for multiple things. They have a 100-person team, and we have 7 RapidOps resources on our team. We do add and remove specialized resources on-demand. RapidOps has been in charge of designing and developing various modules of our analytics product - including analytics, visualizations, configurations and API layers. We use them for research and development and agile delivery.

How did you come to work with RapidOps?

We approached RapidOps through a common connection. We started with a trial project and found them to be responsive. Their lead architect was in charge of putting together our team, which worked out well. We had some ups and downs in the initial adjustment period, but it has since worked out pretty well.

Could you provide a sense of the size of this initiative in financial terms?

The monthly cost of RapidOps' services is between $25,000 and $50,000. Right now, we are still in the planning phase for a new release, so our work volume is lower.

What is the status of this engagement?

We started working with RapidOps 2 years ago. We have an ongoing relationship. Because our 2 internal developers have left the company, RapidOps has become our sole development resource.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

RapidOps has become our go-to team for full-stack product development. I have some outstanding people from them working on my team since the last 2 years. RapidOps has done phenomenal work for us. When I joined the company, we were severely lacking resources. RapidOps picked up the work and helped us continue it. As of now we have delivered almost 20 product releases together and they could not have been better. I usually have about 7 RapidOps resources on my team and together we have built some of the best analytics software out there. It's being used by Fortune 500 enterprises. This is an important metric of RapidOps' success and their commitment to a client like us.

What distinguishes RapidOps from other providers?

One thing which I've appreciated about RapidOps is their commitment, knowledge and speed. We are a small team facing high expectations from the market. With help of RapidOps, we were able to multiply our speed to market with some amazing technologies. It is very hard to find a technology partner with product mindset and expertise in truly cutting-edge technologies. 

Often times we run into crunch-time nearing product releases. My RapidOps guys are so motivated that they work through the nights, and help us deliver on very short timelines without compromising anything.

Is there anything RapidOps could have improved or done differently?

RapidOps' approach to product focus and technology is a good blend for a company looking to develop disruptive products. Despite some small hiccups here and there, they have got it right.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    RapidOps is not very cheap, but we've made more money based off what we paid them.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've recommended RapidOps to several people, some of whom have become their biggest clients.

Web Development For Plumbing Company

"I thought that RapidOps would be a good choice, which proved to be true." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

RapidOps provided front and back-end development to convert spreadsheet data into a fluid database. The solution creates product groupings, suggests relevant items, and populates order forms.

The Reviewer
 
501-1000 Employees
 
Charlotte, North Carolina
Todd Barrineau
Digital Marketing Manager, Zurn
 
Verified
The Review
Feedback summary: 

Targeted toward niche users, the database has received good reviews for its function and usability. RapidOps made the platform more accessible by providing user guides and swiftly responding to feedback. The team clearly envisioned the project's scope and adapted their approach to suit its needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Zurn is a billion-dollar manufacturer and seller of plumbing for commercial and industrial waterworks pieces and parts. They're known for a large breadth of engineering solutions for the construction and retrofit markets.

What is your position?

I was the Digital Marketing Manager. I reported directly to the Vice President of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with RapidOps?

Zurn runs a strategy called OneZurn, which implies filling an entire project with their products, as applicable. The plumbing industry is typically dispersed in terms of products: one company would be in charge of sinks and faucets, while someone else would take care of toilets, plumbing parts, and drains. We wanted to obtain the business for entire projects. We ran several marketing and digital strategies in order to support this goal.

One of these campaigns was called the Plumbing Schedule. When an engineer designs a hospital, school, or commercial building, wherever plumbing is put into the building, there will be a section of the blueprints just for that. There is what's called a p-schedule, which is a big table which indicates where certain pieces and parts are. Our strategy was to create a digital tool that would allow engineers to take pre-determined bundles from the Zurn catalog and populate this plumbing schedule tool. If there was no good fit for a Zurn product, engineers would be allowed to copy and paste items from another product set. The need was for getting as much as possible of our product entered into the schedule.

SOLUTION

Please describe the scope of their involvement in greater detail.

We initially had a solution designed internally in the form of a spreadsheet. RapidOps' goal was to convert that spreadsheet into a databased fluid frontend. We could then edit, create, modify, and delete pieces and parts of the groups, as well as create groups and bundles of products. The software worked through a login system. Based on a series of questions about the components' application, whether they'd be used in a bathroom, or whether the engineers wanted double or triple sinks and so on, the application whittled-down the available bundles. Every piece and part was then populated, down to insularly products. RapidOps created the backend and frontend for our solution nicely, working based on a spreadsheet done by my company.

How did you come to work with RapidOps?

I've used RapidOps for multiple projects in the past, mainly on website development. I've worked with them on both small, 6-page sites, and huge ones having 300+ pages. They featured little interactive elements as well as a lot of dynamic data. RapidOps was the first developer that came to mind for the current project. We considered only one other company, a local vendor which had been used for several other company projects. They proved to be completely over their head, so I went to RapidOps. I was able to explain our needs rapidly and they gave us a quote which proved to be 90% accurate. We had to make a few tweaks along the way, so cost differences weren't to do with them. We hadn't defined the scope completely when hiring RapidOps.

Even though they had mainly worked on web-based products with me, I thought that RapidOps would be a good choice, which proved to be true.

Could you provide a sense of the size of this initiative in financial terms?

The original quote for the project was $10,000. There was some scope creep, but the final cost only had a variation of 5% more or less.

What is the status of this engagement?

We rolled out the product in stages. The first version took less than 3 months to launch, while the final version, which reached most of our target audience, took 3 months to complete. The largest part of RapidOps' involvement in the process took place around April 2015.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I left the company before the software gained much usage. At the time, it had been accepted very well. The only negative feed-back I received was about the user interface, which was too basic. We were rolling our software to engineers, who tend to be computer-savvy, but they still needed guidance. This was immediately addressed by RapidOps by producing several user manuals. They put together screenshots and written documentation which helped push the usability and acceptance of our product tremendously. From what I've heard, the product is being used on a limited basis by dealers and a specified group of resellers working with the company.

The engineers who tested the platform immediately pushed back in terms of not wanting to enter specific product information, which could be mined by our company. They didn't want to receive calls from sales people asking about their position on specific projects. Engineers wanted to anonymize the process, which RapidOps took care of to an extent, but there were some other engineering-specific requests about the tool. The tool ended up being used by a different audience, which, in retrospect, is actually better.

What distinguishes RapidOps from other providers?

One of the key strengths of RapidOps is their ability to quickly understand the scope of a project, even if it wasn't clearly defined at the time. RapidOps' team either base their approach on previous experience or simply perceive what is needed. I could give RapidOps only a piece of the entire scope and have them create a solution quickly.

Is there anything RapidOps could have improved or done differently?

RapidOps' team is very literal in their understanding of the scope. They seem to understand the goal quickly, but also aren't willing to go outside of possible uses or variations of that particular scope. 99% of the time, RapidOps was spot-on in my dealing with them, but for the remaining 1%, there were instances in which a task was interpreted completely literally. In the particular project which I've discussed, we gave RapidOps spreadsheets; they built the software exactly as the spreadsheet looked, not taking into consideration the user interface. Unfortunately, we didn't make a mockup interface because we didn't have a clear idea of what the tool would be capable of doing or of its ultimate use. From my team's standpoint, we had to take the blame. RapidOps' first iteration for us was basically an online spreadsheet, which was a very literal translation of our needs. This was fine, as it opened up conversations on what we wanted the software to look like.

5.0
Overall Score Despite certain issues, RapidOps deserves a maximum rating overall.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I would give them more if I could. They deserve the name RapidOps. I'm working on a project with them for which I wanted the work delivered on June 27th. RapidOps told me they'd be able to deliver on June 9th. They're amazing in this regard.
  • 5.0 Cost
    Value / within estimates
    RapidOps has always remained well within expectations.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I do recommend RapidOps often.

iOS Mobile Development For Dietary Needs Startup

"RapidOps has shown flexibility and willingness to adapt." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

RapidOps built scalable, location-based web and iOS apps that help users find diet-friendly foods. The project involved MongoDB and Solar for back-end work, as well as the AngularJS and Node.js APIs.

The Reviewer
 
1-10 Employees
 
Charlotte, North Carolina
Justin Cunningham
Founder, YoDish
 
Verified
The Review
Feedback summary: 

Both apps are fast, functional, and visually appealing. The iOS app was downloaded over 20,000 times and the web app has charted consistent 20% monthly growth. RapidOps' broad technical expertise and flexible project management style allowed the project to evolve and meet users' changing needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Our startup has developed a responsive web app through which certain niches can find locations that fit their needs. Our initial focus was on dietary needs, like food allergies, vegetarianism, and veganism. I have children with food allergies, so it became difficult for me to find meals that would fit their profiles. This was the basis for our product concept.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with RapidOps?

The business challenge was to create a scalable database for what was initially an iOS app. When opening the app, it would find dishes that met a dietary profile, which could be obtained in locations close to the user.

SOLUTION

Please describe the scope of their involvement in greater detail.

RapidOps built the backend for the database using MongoDB originally. We're now using a hybrid of MongoDB and Solar. The app's APIs [application program interfaces] are written in Node.js. The initial app build by RapidOps was for iOS. Later on, we built a responsive web app using AngularJS.

How did you come to work with RapidOps?

I don't come from a development background, so I didn't have any existing relationships within the field. I contacted different tech companies around Charlotte, North Carolina, asking them about the developers they'd used. I ended up with a list of three firms, put together a scope, requested proposals, and met each team. I chose RapidOps based on the strength of their proposal. It was a combination of value and approach. The difference for RapidOps was that they came back with a more open-ended proposal. I thought that there would be more potential there to build a relationship and evolve the app later-on, addressing the challenges that may not have been anticipated in the beginning. The other developers proposed flat-fee arrangements for the project and also included change fees. I didn't think that this would be best for me.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost has been $200,000.

What is the status of this engagement?

I started working with RapidOps in 2012. The project is ongoing. We initially published an iOS app in the store at the end of 2012, and switched focus to the responsive web app. We've pivoted recently towards an AngularJS version of the responsive web app with a slightly different business focus: we no longer address food allergy meals, but rather focus on restaurants which offer vegan meals. The iOS app enabled us to learn what users wanted and we've rebuilt the app accordingly.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The iOS app received incredible feedback in terms of design from everyone to whom we showed it. It looked great and moved fast. It received upwards of 20,000 downloads. After the switch to a singular web app, we've grown rapidly, increasing by 20% each month.

What distinguishes RapidOps from other providers?

RapidOps has shown flexibility and willingness to adapt. In other words, I haven't had to build incredibly-detailed specifications and face the situation of being told by the developer that something does not fit in.

Is there anything RapidOps could have improved or done differently?

Everyone within the development field could improve in terms of making estimates for the complexity of a build and how long it will take.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They're very responsive and fit within my calendar. RapidOps delivered work which met customer performance expectations.
  • 5.0 NPS
    Willing to refer