Top Customer Support Services in the United States
15 Leaders 15 Contenders
1,006 Companies
List of the Top United States Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Collaborative
Clients consistently praised Hugo Inc. for their collaborative approach, highlighting the team's accessibility and communication skills. One client noted the convenience of multiple communication channels, which facilitated seamless coordination. They described the team as professional, approachable, and enthusiastic, creating a productive atmosphere. The client's feedback emphasized that Hugo genuinely cared about project success, resulting in a partnership that fostered creativity and effective problem-solving.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Puts the customer first
Helpware CX consistently demonstrates a strong commitment to putting the customer first, as highlighted by clients who praised their dedication to client satisfaction and effective communication. One client noted their impressive track record and ongoing support, resulting in increased customer satisfaction scores. Another client emphasized Helpware's proactive approach, providing backup staff during employee absences and accommodating U.S. holidays, which fostered a strong partnership. Overall, feedback reflects a high level of client satisfaction and confidence in Helpware's customer-centric approach.-
Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
5.0 Aug 7, 2024Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership.
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Customer Support & Back-Office Work for Software Company
5.0 Feb 5, 2020Their commitment to client and customer (our customers) satisfaction is impressive. Helpware team maintains a constant connection with myself and my team through Slack.
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Staffing for Wine Distributor
5.0 Aug 22, 2019I have been extremely impressed that HelpWare is constantly looking out for our company's best interest. If we have an employee who is sick or on vacation, they offer a back up employee. HelpWare also works around USA holidays and will even have the Kiev employees work during their own holidays if it benefits us.
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Read All ReviewsWhat Clients Have Said
Clients consistently commend Helpware CX for their cost-effectiveness and value. Many reviews highlight that Helpware offers competitive pricing while delivering high-quality services. For instance, one client noted they chose Helpware due to its 'good value for the cost,' while another emphasized their pricing fit within budget constraints. Overall, sentiment regarding Helpware's pricing model reflects satisfaction, as numerous clients reported that the value received significantly exceeded their expectations.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Serves United StatesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.
1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated expertise across various industries, including Beauty, Automotive, eCommerce, and Healthcare. Feedback highlights strengths in multilingual customer support, operational efficiency, and adaptability to client needs. The overall sentiment reflects strong performance, particularly in enhancing customer experience and service quality. Clients commend Mindy Support for their responsiveness and commitment to continuous improvement, making them a suitable partner for businesses in these sectors seeking reliable support services.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Mindy Support as offering good value for money, often highlighting their competitive pricing and quality of service. For instance, one client noted that Mindy Support's rates were favorable compared to competitors, stating, "good value for cost." Another client emphasized their satisfaction with the balance between cost and quality, mentioning, "Mindy showed an excellent balance between cost and quality of annotation." Overall, the sentiment reflects a positive assessment of cost-effectiveness and quality in delivering services.Was this helpful?
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Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +4 services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingEzyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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$1,000+$25 - $49 / hr50 - 249Hilliard, OH
Services provided
10% Customer Service Outsourcing50% Call Center Services20% Language Interpretation +1 service20% TranslationFluency LLC is a call center company. Located in Hilliard, Ohio, the firm specializes in Call Center Services and Translation.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a distinguished provider of Customer Support Outsourcing services, praised for its professionalism and effectiveness across diverse industries. With 100% of reviews highlighting improved response times and customer satisfaction, their call center solutions seamlessly integrate with client operations. Over 70% of reviewers commend their ability to reflect brand values and ensure consistent communication, underscoring their role as a reliable Customer Service BPO.
16 of 16 reviews are 5 stars9 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +5 services10% Application Management & Support10% Document Digitization & Management10% Sales Outsourcing5% Business Continuity Management5% TranscriptionFounded in 2020, 1stReach Technologies is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing20% Accounting +6 services10% Call Center Services10% HR Outsourcing5% Data Annotation Services5% Document Digitization & Management5% Recruitment Process Outsourcing5% TranscriptionVericore Services is a Back Office Outsourcing company. Founded in 2024, the company is headquartered in Houston, Texas. Their services include Back Office Outsourcing and Accounting.
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Undisclosed< $25 / hr250 - 999Alpharetta, GA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Alpharetta, GA
5905 Atlanta Highway Suite 101
Alpharetta, GA 3000410 - 15
+1 407-564-1327
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UndisclosedUndisclosed10 - 49Portsmouth, NH
Services provided
30% Customer Service Outsourcing40% Sales Outsourcing30% Call Center ServicesSee all 1 projectsUnion Resolute is a lead generation company that has received negative feedback for its services. Reviewers highlight disorganized onboarding and poor communication, resulting in unsatisfactory outcomes, such as only two high-quality leads over six months. A significant portion of feedback suggests the need for improved customer responsiveness and results-driven performance.
Industry Experience
Union Resolute has received mixed feedback primarily from the consulting industry. Clients noted challenges with lead generation, highlighting poor communication and disorganized onboarding processes. While their use of technology like Hubspot was mentioned, the overall sentiment indicates a lack of satisfactory ROI and limited success in delivering quality leads. Potential clients in consulting may need to consider these aspects when assessing Union Resolute's fit for similar projects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients' feedback on Union Resolute highlights concerns regarding overall cost and value for money. One review noted a 'terrible ROI,' as only two leads were generated over six months, raising doubts about the effectiveness of their services. Additionally, the onboarding process was described as disorganized, further diminishing perceived value. Overall, clients expressed dissatisfaction with the returns relative to costs, suggesting a need for improved performance and customer engagement.Was this helpful?
See All Locations (2)Portsmouth, NH
73 Court Street
Portsmouth, NH 038012 - 5
(347) 708-9191
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Business Consulting +1 service10% Sales OutsourcingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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$1,000+< $25 / hr10 - 49Sheridan, WY
Services provided
10% Customer Service Outsourcing90% Back Office OutsourcingLeads Billing LLC is a Back Office Outsourcing company. They were founded in 2020, and their services include Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+< $25 / hr10 - 49Sheridan, WY
Services provided
10% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +11 services10% Document Digitization & Management7% Data Annotation Services5% Content Moderation Services5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Recruiting5% Recruitment Process Outsourcing2% Accounting2% Commercial Property Management2% Sales Outsourcing2% StaffingCall center Nimble acuity is in Sheridan, Wyoming. They offer Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Wake Forest, NC
Services provided
10% Customer Service Outsourcing15% Web Development5% Accounting +14 services5% Advertising5% Back Office Outsourcing5% Branding5% Call Center Services5% Direct Marketing5% Logo5% Market Research5% Mobile App Development5% Other Marketing5% Recruiting5% Sales Outsourcing5% Social Media Marketing5% Staffing5% Web DesignCrestpoint Bridge is a web development firm. They were launched in 2024 and offer Web Development and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr10 - 49Sheridan, WY
Services provided
10% Customer Service Outsourcing10% Media Planning & Buying5% Back Office Outsourcing +15 services5% Business Consulting5% Call Center Services5% Commercial Brokerage Services5% Commercial Property Management5% Compliance Consulting5% Corporate Law5% Direct Marketing5% Document Digitization & Management5% Event Marketing5% Insurance Law5% Litigation Support Services5% Market Research5% Other Marketing5% Product Marketing5% Sales OutsourcingSmall Customer Service Outsourcing company The Xystus LLC, is in Sheridan, Wyoming. Their services include Customer Service Outsourcing and Media Planning & Buying.
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$1,000+< $25 / hr10 - 49Sacramento, CA
Services provided
10% Customer Service Outsourcing70% Litigation Support Services20% Malpractice LawEstablished in 2025, The Medilex Records Review LLC is a Litigation Support Services company. Their team focuses on Litigation Support Services and Malpractice Law.
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$1,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Web DesignBack Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design.
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$1,000+$25 - $49 / hr250 - 999Detroit, MI
Services provided
25% Customer Service Outsourcing75% Call Center ServicesRock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Washington, DC
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Custom Software Development +1 service25% CybersecurityEnlightened, Inc. Is a custom software development firm headquartered in Washington, District of Columbia. Founded in 1999, the team provides Custom Software Development and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Mobridge, SD
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% FulfillmentTelephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Lexington, MA
Services provided
25% Customer Service Outsourcing50% IoT Development25% Call Center ServicesLaunched in 1996, iBasis is a midsize IoT development company. Their services include IoT development and Call Center Services.
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UndisclosedUndisclosed250 - 999Arlington Heights, IL
Services provided
25% Customer Service Outsourcing25% Event Marketing25% Marketing Strategy +1 service25% Search Engine OptimizationIn Arlington Heights, Illinois, Scranton Gillette Communications, Inc. Is an Event Marketing company. The team focuses on Event Marketing and Marketing Strategy.
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UndisclosedUndisclosed250 - 999Long Beach, CA
Services provided
25% Customer Service Outsourcing50% Accounting25% RecruitingLaserfiche is an Accounting company founded in 1987. Their team provides Accounting and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Northbrook, IL
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Call Center ServicesAppletree Answers is a Back Office Outsourcing company. Founded in 1995, their team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Cleveland, OH
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Call Center Services +1 service25% Logistics & Supply Chain ConsultingLaunched in 1993, Revenue Group is a Business Consulting company. The company provides Business Consulting and Call Center Services, and is midsize.
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UndisclosedUndisclosed250 - 999Fairlawn, OH
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingMidsize answering service company Summit Advantage LLC, is located in Fairlawn, Ohio. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49San Luis Obispo, CA
Services provided
45% Customer Service Outsourcing55% Call Center ServicesAdvantage Answering Plus is an answering service in San Luis Obispo, California. They focus on Call Center Services and Customer Service Outsourcing and were established in 1992.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +3 services15% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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$5,000+$100 - $149 / hr2 - 9Madison, WI
Services provided
52% Customer Service Outsourcing48% Call Center ServicesAnswering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Phoenix, AZ
Services provided
10% Customer Service Outsourcing40% Staffing25% Recruiting +2 services15% Back Office Outsourcing10% Call Center ServicesSee all 3 projectsMX Staffing places vetted bilingual English-Spanish professionals with U.S. businesses in 48 hours — starting at $900/mo flat rate. No payroll taxes, no long-term contracts, 90-day replacement
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$1,000+$150 - $199 / hr2 - 9Coconut Creek, FL
Services provided
10% Customer Service Outsourcing25% Web Development20% Custom Software Development +4 services15% Back Office Outsourcing10% Business Consulting10% Enterprise App Modernization10% Mobile App DevelopmentTruSpec Virtual Solutions is a website development company. Headquartered in Coconut Creek, Florida, the firm specializes in Web Development and Custom Software Development.
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UndisclosedUndisclosed2 - 9Sausalito, CA
Services provided
10% Customer Service Outsourcing90% Call Center ServicesDonna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Plant City, FL
Services provided
10% Customer Service Outsourcing10% Content Marketing10% Email Marketing +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentSee all 1 projectsThe startupleads offers services in digital marketing and lead generation, specializing in website ranking and service promotion. Reviews highlight their effectiveness, with clients noting significant profit increases and quick project execution. Clients praise The startupleads for their strong project management and personal approach, often describing their team as dependable and brotherly, with no identified areas for improvement.
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$1,000+< $25 / hr2 - 9Cheyenne, WY
Services provided
10% Customer Service Outsourcing10% Application Management & Support10% Back Office Outsourcing +7 services10% Business Consulting10% Call Center Services10% Email Marketing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% Unified Communications Consulting & SISassy Support (Stytix LLC) is a small Email Marketing company in Cheyenne, Wyoming and Ahmedabad, India. Their services include Email Marketing and unified communications consulting & SI.
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$1,000+< $25 / hr2 - 9Highspire, PA
Services provided
10% Customer Service Outsourcing55% Business Consulting35% EngineeringDesign And Bids is a Business Consulting company. The Highspire, Pennsylvania-based company provides Business Consulting and Engineering.
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationSee all 100 projectsIdeasUnlimited is a customer service outsourcing company specializing in call center solutions and remote customer care. Reviewers consistently highlight their high-quality service, professionalism, and effective communication, with over 80% of feedback emphasizing their reliable 24/7 support and adaptability to client needs. Clients report significant improvements in customer satisfaction and operational efficiency, often surpassing their performance targets.
Reviews mention Unique expertise
Clients expressed high satisfaction with IdeasUnlimited's unique expertise, particularly in delivering specialized support and services. One client highlighted the team's linguistic proficiency and commitment to quality in translation services, which significantly improved customer satisfaction and expanded their client base. Another emphasized IdeasUnlimited's deep understanding of industry-specific needs, noting their knowledgeable virtual assistants provided tailored support. Overall, feedback reflects a strong sentiment of appreciation for the company's specialized skills and attention to detail.-
Translation Services for Manufacturing Company
5.0 Jun 23, 2023What impressed us the most about Ideasunlimited was their commitment to quality and attention to detail. They consistently provided accurate translations, maintaining the integrity and nuances of each language. Their team's linguistic expertise and professionalism were commendable, instilling confidence in our clients and reflecting positively on our brand. Their ability to handle complex projects seamlessly was truly remarkable.
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Virtual Assistant Services for Automation Company
5.0 Jun 23, 2023Ideasunlimited's profound understanding of the particular requirements was what I considered to be most impressive and distinctive about them. Their virtual staff was highly knowledgeable about automobile goods, services, and business procedures. They were able to give great service and customized support thanks to their knowledge. Their expertise, dedication to perfection, and focus on the small things really set them apart.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise IdeasUnlimited for their exceptional value for money and cost-effectiveness. Numerous reviews highlight that the company's pricing aligns well with client budgets while delivering high-quality services. For instance, one client noted that choosing IdeasUnlimited was due to their 'good value for cost' and another emphasized their flexibility during service peaks. Overall, the sentiment reflects satisfaction with the return on investment, as clients report improved customer satisfaction and operational efficiency without exceeding budget constraints.Was this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Customer Service Outsourcing50% Call Center ServicesCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Richardson, TX
Services provided
50% Customer Service Outsourcing13% HR Outsourcing13% Staffing +2 services12% HR Consulting12% RecruitingSolveCo Solutions is a Customer Service Outsourcing company. Launched in 2016, the firm focuses on Customer Service Outsourcing and Staffing.
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UndisclosedUndisclosed2 - 9Cave Spring, VA
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center ServicesLocated in Cave Spring, Virginia, EvolutionHR USA is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Tequesta, FL
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSmall Customer Service Outsourcing and Sales Outsourcing company LeadSales, is in Tequesta, Florida. Their services include Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Burlingame, CA
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Market ResearchEFlexervices, Inc., a call center company, was launched in 2001. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
40% Customer Service Outsourcing60% Call Center ServicesTopaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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$1,000+< $25 / hr10 - 49Chicago, IL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesLaunched in 2010, Consolidated CCS is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Joliet, IL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesSpecial Interest Answering is a small answering service company headquartered in Joliet, Illinois. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49San Ramon, CA
Services provided
40% Customer Service Outsourcing60% CRM Consulting and SIDemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Services provided
33% Customer Service Outsourcing34% Call Center Services33% IT Managed ServicesPhone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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UndisclosedUndisclosed50 - 249Largo, FL
Services provided
33% Customer Service Outsourcing34% Call Center Services33% Back Office OutsourcingLaunched in 2014, NuView Marketing is a midsize Largo, Florida-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Weirton, WV
Services provided
38% Customer Service Outsourcing33% Back Office Outsourcing29% Call Center ServicesA V Lauttamus Communications & Security is a Customer Service Outsourcing company. Launched in 1998, the agency provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Chicago, IL
Services provided
20% Customer Service Outsourcing50% IT Managed Services30% Call Center ServicesCloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999Omaha, NE
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% SMS Marketing20% Sales OutsourcingEMS CRM is a phone answering service founded in 1998. The agency offers Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Lewiston, ME
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Corporate Training & Coaching20% Sales OutsourcingArgo Contact Centers is a call center company founded in 2003. The agency offers Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Denver, CO
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% IT Staff Augmentation20% Warehousing & DistributionIntelliSource is a midsize IT staff augmentation company located in Denver, Colorado and Reno, Nevada. The team offers IT staff augmentation and Call Center Services.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
20% Customer Service Outsourcing20% Branding20% Marketing Strategy +3 services20% Sales Outsourcing10% Pay Per Click10% Search Engine OptimizationDemandbase, a branding firm, is headquartered in San Francisco, California and St Albans, England. They focus on Branding and Marketing Strategy.
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Accounting +1 service20% Financial Advising & PlanningZenith American Solutions is a Back Office Outsourcing company in Tampa, Florida and San Francisco, California. The team specializes in Back Office Outsourcing and Accounting.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.6/40.015.6/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
26.7/40.017.6/20 Reviews1.6/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other
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