Top Customer Support Services in the United States
15 Leaders 15 Contenders
1,006 Companies
List of the Top United States Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Hard working
Clients consistently commend Helpware for their hard-working nature, highlighting their responsiveness and dedication. A Customer Experience Manager noted that the team, from agents to leadership, demonstrated a strong commitment to meeting client needs, stating, "everyone was always so ready and willing to help." The ability of agents to handle high call volumes and take ownership of cases further exemplifies their diligent work ethic. Overall, feedback reflects a positive sentiment regarding Helpware's work commitment.-
Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Industry Experience
Helpware CX has garnered positive feedback across various industries including Telecommunications, Information Technology, Healthcare, eCommerce, and Education. Clients commend their expertise in customer support, marketing assistance, and project management. In Telecommunications, they effectively attracted new customers; in IT, they excelled in training and managing resources, leading to cost savings. The healthcare sector appreciates their seamless integration and efficient call center services. Overall, Helpware CX is recognized for their adaptability, commitment to quality, and strong communication, making them a solid partner for businesses seeking reliable outsourcing solutions.
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Consumer Products Healthcare Information technology Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Helpware CX for their cost-effectiveness and value. Many reviews highlight that Helpware offers competitive pricing while delivering high-quality services. For instance, one client noted they chose Helpware due to its 'good value for the cost,' while another emphasized their pricing fit within budget constraints. Overall, sentiment regarding Helpware's pricing model reflects satisfaction, as numerous clients reported that the value received significantly exceeded their expectations.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves United StatesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.
Reviews mention Timely
Overall, client feedback regarding Mindy Support's timeliness is highly positive. Clients consistently report that Mindy Support delivers projects on time and adheres to agreed deadlines. For instance, one client noted that Mindy Support 'always keeps deadlines' and another praised their 'strong project management capabilities' with timely delivery of key deliverables. Additionally, clients appreciate the proactive communication and responsiveness to evolving needs, underscoring their reliability as a partner.-
Annotation Service for AI Development Company
5.0 Dec 14, 2021They complete the project respecting the deadline and the results were of a very good quality. They have been responsive to our needs and they're prompt in communications.
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Annotation Assistance for Video Game Developer
5.0 Dec 9, 2021The quality of the work accomplished and the rapidity with which the project was completed.
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Data Annotation Services for Agriculture Technology Company
4.5 Oct 18, 2021We communicate mostly through emails and Google Meet. The timeliness is very professional.
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AI Data Annotation for IT Services Company
5.0 Jul 29, 2021Based on Mindy's work we were able to deliver multiple custom made mobile OCR scanning solutions on time and to our customer's satisfaction. The specialists from Mindy Support are very thorough and respond very quickly to all our inquiries.
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Data Annotation Services for IT Company
4.5 May 31, 2021They quickly communicate, and they provide realistic deadlines. So far, they've always met the deadlines they set.
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Industry Experience
Mindy Support has demonstrated expertise across various industries, including Beauty, Automotive, eCommerce, and Healthcare. Feedback highlights strengths in multilingual customer support, operational efficiency, and adaptability to client needs. The overall sentiment reflects strong performance, particularly in enhancing customer experience and service quality. Clients commend Mindy Support for their responsiveness and commitment to continuous improvement, making them a suitable partner for businesses in these sectors seeking reliable support services.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Mindy Support as offering good value for money, often highlighting their competitive pricing and quality of service. For instance, one client noted that Mindy Support's rates were favorable compared to competitors, stating, "good value for cost." Another client emphasized their satisfaction with the balance between cost and quality, mentioning, "Mindy showed an excellent balance between cost and quality of annotation." Overall, the sentiment reflects a positive assessment of cost-effectiveness and quality in delivering services.Was this helpful?
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UndisclosedUndisclosed50 - 249Norwood, MA
Services provided
25% Customer Service Outsourcing50% Marketing Strategy25% Back Office OutsourcingHMI Performance Incentives is a Marketing Strategy company founded in 1980. The agency offers Marketing Strategy and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Marlborough, MA
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Call Center ServicesBCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a distinguished provider of Customer Support Outsourcing services, praised for its professionalism and effectiveness across diverse industries. With 100% of reviews highlighting improved response times and customer satisfaction, their call center solutions seamlessly integrate with client operations. Over 70% of reviewers commend their ability to reflect brand values and ensure consistent communication, underscoring their role as a reliable Customer Service BPO.
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
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UndisclosedUndisclosed50 - 249Richardson, TX
Services provided
25% Customer Service Outsourcing25% Cloud Consulting & SI25% Custom Software Development +1 service25% IT Staff AugmentationCNET Global Solutions, Inc is a software development company. The team focuses on Custom Software Development and cloud consulting & SI and is located in Richardson, Texas.
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UndisclosedUndisclosed50 - 249Ellicott City, MD
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Email Marketing +1 service25% Sales OutsourcingGrindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49Homestead, FL
Services provided
20% Customer Service Outsourcing35% Back Office Outsourcing25% Sales Outsourcing +1 service20% StaffingFlexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Gresham, OR
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingAnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10,000+Greenwood Village, CO
Services provided
40% Customer Service Outsourcing60% Call Center ServicesStartek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Greenwood Village, CO
8200 E. Maplewood Ave, Ste 100,
Greenwood Village, CO 80111201 - 250
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UndisclosedUndisclosedFreelancerAnnapolis, MD
Services provided
80% Customer Service Outsourcing10% Advertising10% HR ConsultingUsa plumbing pro is a Customer Service Outsourcing company. Based in Annapolis, Maryland, the company was launched in 2022. Their team provides Customer Service Outsourcing and Advertising.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
32% Customer Service Outsourcing56% Call Center Services12% Sales OutsourcingMessages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSee all 5 projectsBiznatron is a lead generation and sales development company, highly praised for its ability to efficiently manage inbound and outbound sales processes. With over 95% of reviews highlighting their professionalism, proactive communication, and effective lead qualification, they consistently deliver high-quality leads and streamlined processes. Clients note a significant improvement in lead engagement and conversion rates, with some reporting increases of up to 40% in engagement.
Reviews mention Communicative
Clients have consistently praised Biznatron's communicative nature, highlighting their clear and organized communication which ensures smooth project management. One client noted that 'their clear communication makes the whole process smooth and stress-free.' Additionally, the team's responsiveness and personalized outreach were commended, contributing to an effective partnership. Overall, the sentiment regarding Biznatron's communication is highly positive, with clients appreciating their timely updates and proactive engagement.-
Sales Outsourcing for Catering & Food delivery Company
5.0 Dec 2, 2025Biznatron keeps everything organized and on track. Deliverables are always on time, and their clear communication makes the whole process smooth and stress-free.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, client feedback for Biznatron has been overwhelmingly positive, highlighting their effective lead generation and sales support services. Clients noted a significant reduction in lead response times and an increase in qualified sales conversations, with improvements of up to 40% in engagement rates. Their proactive communication and adaptability were frequently praised, creating a seamless partnership that feels like an extension of the internal team. Some minor suggestions for improvement included optimizing initial ramp-up periods.Was this helpful?
Industry Experience
Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Information technology Other industries Advertising & marketingWas this helpful?
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$1,000+Undisclosed10 - 49North Miami Beach, FL
Services provided
20% Customer Service Outsourcing50% Sales Outsourcing30% Call Center ServicesSee all 13 projectsCloudTask is a Customer Support Outsourcing company excelling in sales strategy, lead generation, and customer engagement. Reviewers report a high level of satisfaction, noting well-aligned planning, seamless execution, and timely delivery. Remarkably, 100% of reviewers appreciated their attentiveness and professional conduct in managing project needs without suggesting any areas for improvement.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales Outsourcing for Software Dev Company
5.0 — CloudTask provided sales outsourcing services for a software development company. Their tasks range from market research and analysis and sales strategy development to lead generation and Read moreWas this helpful?
Industry Experience
CloudTask has demonstrated expertise across various industries, including Business Services, Media, Advertising & Marketing, Legal, and Human Resources. Clients praised their ability to enhance sales processes and drive revenue growth through tailored training, effective talent sourcing, and strategic lead generation. Overall sentiment is positive, highlighting their adaptability, strong project management, and commitment to client success. Businesses in need of sales optimization and lead generation across these sectors would find CloudTask to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Business services Media Software Legal Advertising & marketing IT Services Research Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with CloudTask's pricing, highlighting it as a strong value for money. For instance, one client noted that CloudTask provided 'good value for cost' and effectively met their budgetary constraints. Similarly, another client emphasized that their pricing fit within their budget while delivering substantial results. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of CloudTask's services, reinforcing their reputation as a reliable partner for achieving business objectives.Was this helpful?
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$1,000+< $25 / hr10 - 49Mount Prospect, IL
Services provided
26% Customer Service Outsourcing48% Call Center Services16% Sales Outsourcing +1 service10% Back Office OutsourcingRoyal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +1 service10% Sales OutsourcingScale Virtually, a telephone answering service, provide Call Center Services and Back Office Outsourcing. They were established in 1999.
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Undisclosed$25 - $49 / hr2 - 9El Paso, TX
Services provided
25% Customer Service Outsourcing25% Accounting25% Finance & Accounting Outsourcing (FAO) +1 service25% Financial Advising & PlanningIn El Paso, Texas, Miessau LLC is a small Finance & Accounting Outsourcing (FAO) company. Their services include Finance & Accounting Outsourcing (FAO) and Accounting.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
30% Customer Service Outsourcing70% Call Center ServicesA Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Lubbock, TX
Services provided
30% Customer Service Outsourcing70% Business ConsultingV-tech Environmental Services is a Business Consulting company. The firm is in Lubbock, Texas. Their services include Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
30% Customer Service Outsourcing30% Business Consulting20% Call Center Services +1 service20% PEO/Employee LeasingBusiness Consulting company Sinousia | Catrice Antonette Monson was launched in 2020. The team offers Business Consulting and Customer Service Outsourcing and is based in Los Angeles, California.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesGlobal Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Tucson, AZ
Services provided
33% Customer Service Outsourcing34% Recruiting33% Application Management & SupportSmall Recruiting company Afni Careers, is headquartered in Tucson, Arizona. The team offers Recruiting and Application Management & Support.
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$1,000+$25 - $49 / hr2 - 9West Chester, PA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Custom Software Development +2 services20% E-Commerce Development20% Web DevelopmentStep 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.
Read moreSee All Locations (2)West Chester, PA
121 Spring Lane
West Chester, PA 193822 - 5
+18 352024070
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$1,000+< $25 / hr2 - 9Urbandale, IA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +3 services20% Email Marketing10% Sales Outsourcing10% Social Media MarketingTala Agency is a small Urbandale, Iowa-based Email Marketing company. The team specializes in Email Marketing and Business Consulting.
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$5,000+$25 - $49 / hr50 - 249San Ramon, CA
Services provided
40% Customer Service Outsourcing40% AI Development20% Call Center ServicesEstablished in 2023, Vanaa Tech LLC is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Artificial Intelligence.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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UndisclosedUndisclosed10 - 49Richmond, VA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingPhone answering service Keener Communications, Inc. VA is based in Richmond, Virginia. They focus on Call Center Services and Sales Outsourcing and were established in 1985.
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UndisclosedUndisclosed10 - 49Closter, NJ
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Recruiting +1 service25% StaffingElgen Staffing, a Back Office Outsourcing company, is headquartered in Closter, New Jersey. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Alpharetta, GA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% HR Consulting +1 service25% StaffingCost Management Group, Inc. Is a Back Office Outsourcing company. Located in Alpharetta, Georgia, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Salem, VA
Services provided
25% Customer Service Outsourcing50% Cybersecurity25% Back Office OutsourcingEthos Technologies is a Cybersecurity company. They are located in Salem, Virginia and have small team of experts. Their services include Cybersecurity and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Boston, MA
Services provided
25% Customer Service Outsourcing25% BI & Big Data Consulting & SI25% Cloud Consulting & SI +1 service25% TranslationLaunched in 2015, InfiniteMD is a small business intelligence company. Their services include BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% FulfillmentHeadquartered in Chicago, Illinois, Telefund is an answering service company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Plain City, OH
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Market ResearchMarket Research company TenPoint Complete was established in 1993. The team specializes in Market Research and Call Center Services and is headquartered in Plain City, Ohio.
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UndisclosedUndisclosed10 - 49East Rochester, NY
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingDirect2Market Sales Solutions is an answering service company. They are headquartered in East Rochester, New York. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Winchester, KY
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingCall Center Systems is a phone answering service launched in 2015. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingAnswer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Orlando, FL
Services provided
25% Customer Service Outsourcing25% AI Consulting25% AI Development +1 service25% IT Managed ServicesIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
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$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% StaffingVirtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing50% Translation15% Call Center Services +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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$1,000+< $25 / hr50 - 249Beverly, MA
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Fulfillment +2 services20% Graphic Design20% Warehousing & DistributionBlue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Milwaukie, OR
Services provided
20% Customer Service Outsourcing20% Application Management & Support20% Back Office Outsourcing +2 services20% IT Managed Services20% Public RelationsHeadquartered in Milwaukie, Oregon, Active Telesource is a midsize public relations company. Their services include Public Relations and IT managed services.
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UndisclosedUndisclosed50 - 249Iowa City, IA
Services provided
20% Customer Service Outsourcing36% Call Center Services24% Back Office Outsourcing +1 service20% Sales OutsourcingMass Markets is an answering service company headquartered in Iowa City, Iowa. They offer Call Center Services and Back Office Outsourcing and were founded in 2003.
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UndisclosedUndisclosed50 - 249Shrewsbury, MA
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing30% Call Center ServicesUHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Albany, GA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesSouthern Answering Service is a midsize Albany, Georgia-based telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing30% Business Consulting25% HR Outsourcing +2 services13% Staffing12% RecruitingRed Oak Technologies is a Business Consulting company. Their midsize team is in San Jose, California and focuses on Business Consulting and HR Outsourcing. The company was founded in 1995.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
20% Customer Service Outsourcing20% Custom Software Development20% Cybersecurity +2 services20% IT Strategy Consulting20% Web DevelopmentEnhanced Veterans Solutions, Inc. Is a custom software development firm founded in 2007. The team offers Custom Software Development and Cybersecurity and is in Fairfax, Virginia.
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UndisclosedUndisclosed50 - 249Cincinnati, OH
Services provided
20% Customer Service Outsourcing25% Print Design25% Warehousing & Distribution +2 services20% Call Center Services10% Sales OutsourcingMarketing Support Services is a print design agency established in 1987. The company focuses on Print Design and Warehousing & Distribution, and is midsize.
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UndisclosedUndisclosed50 - 249Boise, ID
Services provided
20% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +1 service20% Back Office OutsourcingWorld Connection, a call center company, focuses on Call Center Services and Sales Outsourcing. The firm is headquartered in Boise, Idaho.
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UndisclosedUndisclosed50 - 249Broken Arrow, OK
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFounded in 1991, MicahTek is a call center service. Headquartered in Broken Arrow, Oklahoma, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.
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UndisclosedUndisclosed50 - 249South Portland, ME
Services provided
20% Customer Service Outsourcing60% Fulfillment20% Call Center ServicesMidsize Fulfillment company ShipRight, is headquartered in South Portland, Maine. The team specializes in Fulfillment and Call Center Services.
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UndisclosedUndisclosed50 - 249Carencro, LA
Services provided
20% Customer Service Outsourcing50% Call Center Services30% Back Office OutsourcingLaunched in 1954, Dexcomm Answering Service is a midsize call center company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
20% Customer Service Outsourcing40% Sales Outsourcing20% Corporate Training & Coaching +2 services10% AI Consulting10% AI DevelopmentGryphon.ai is a Sales Outsourcing company. They specialize in Sales Outsourcing and Corporate Training & Coaching and were launched in 1999.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.6/40.015.6/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
26.7/40.017.6/20 Reviews1.6/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other
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