Top Phone Support Services in Manila
73 Companies
List of the Top Manila Customer Service Phone Support Companies
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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Taguig, PhilippinesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 47 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated expertise across various industries, including Information Technology, Healthcare, eCommerce, Automotive, and Media. Clients praise their effective project management, quick adaptability, and high-quality service delivery. In Information Technology, they excelled in cybersecurity and technical support, while in Healthcare, they improved patient acquisition and streamlined processes. In eCommerce, Helpware enhanced customer service responsiveness. Overall, their strengths lie in customer support, operational efficiency, and a dedication to aligning with client values and goals.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive TelecommunicationsWas this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (9)Taguig, Philippines
20th floor, Picadilly Star, 4th ave
Taguig, Philippines 1636751 - 1000
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$1,000+< $25 / hr1,000 - 9,999Parañaque, Philippines
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a Customer Service BPO specializing in outsourced customer support, including call center solutions and remote customer care. The company consistently receives high praise for its professional and efficient service, with over 90% of reviews highlighting their timely responsiveness and ability to improve clients' customer satisfaction metrics. Reviewers frequently commend their thorough hiring process and strong cultural alignment with clients' values, though some suggest refining candidate searches to better fit specific needs.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Unity Communications highlights their effective support in revenue cycle management, emphasizing their organized approach and strong team communication. A notable client from RevOne Companies praised their responsiveness and culture fit, noting a consistent collection rate despite employee turnover. Additionally, Unity's proactive measures improved attendance to 99.59%. Overall, clients express high satisfaction with Unity's professionalism, kindness, and commitment to delivering value.Was this helpful?
9 of 10 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read moreWas this helpful?
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See All Locations (6)Parañaque, Philippines
7th Floor, Block 2, Lot 5, Aseana City
Parañaque, Philippines 1700501 - 750
480-550-8700
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Call Center Services10% HR Consulting10% Sales OutsourcingFocus Areas
33% Phone Support Services34% Chat Support Services25% Email Support Services +18% Order Processing & TakingSee all 189 projectsRemote CoWorker is a Customer Service BPO that excels in providing remote support across various industries, focusing on administrative, operational, and customer service tasks. Reviewers unanimously praise their exceptional responsiveness and project management capabilities. Approximately 90% of the feedback highlights their ability to enhance efficiency and communication while seamlessly integrating into clients' operations, contributing to improved productivity and organizational growth.
4 of 7 Phone Support Services reviews are 5 stars1 new review for Phone Support Services in past 6 monthsLess than $10,000 avg. project costPhone Support Services Experience
Remote CoWorker has received predominantly positive feedback for their Phone Support Services, with 86% of reviews highlighting their effective communication and timely project delivery. Clients noted improvements in response times, organization, and overall efficiency. Specific strengths include their adaptability, skillful virtual assistants, and alignment with client values. While 14% mentioned areas for improvement, such as training resources, most reviewers expressed satisfaction with the quality of service provided and the positive impact on their operations.
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Industry Experience
Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Remote CoWorker consistently highlights their competitive pricing and overall value for money. Many clients emphasized that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted that the pricing was 'a godsend' for small businesses, while another mentioned the 'good value for cost.' However, there were mentions of occasional communication issues regarding pricing increases, indicating a need for clearer communication in that area.Was this helpful?
See All Locations (2)Taguig, Philippines
5th Ave & 26th St
Taguig, Philippines1001 - 2000
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Reviews mention High-quality work
Clients have expressed high satisfaction with the quality of work provided by Outsourced, highlighting their ability to deliver excellent results on time. One client noted, 'They delivered excellent work that met our needs and on time.' Additionally, the company's friendly and understanding approach has been commended, with feedback indicating that they effectively helped clients achieve their goals. Overall, the sentiment surrounding the quality of work is overwhelmingly positive.-
IT Staff Augmentation for Digital Agency
5.0 Oct 23, 2023Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence.
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Recruitment Services for AI Solutions Company
5.0 Feb 11, 2025They delivered excellent work that met our needs and on time. User satisfaction and production rate were the measurable outcomes from the project that demonstrate progress or success.
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0 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Outsourced has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their efficiency and expertise. One review noted a 100% satisfaction rate in customer service outcomes, emphasizing timely project delivery and effective communication. Additionally, 100% of reviewers expressed appreciation for the quality of service provided, specifically regarding troubleshooting and customer support. Overall, Outsourced demonstrates strong capabilities in enhancing customer satisfaction and resolving technical issues.
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Industry Experience
The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media ContractingWas this helpful?
Quezon City, Philippines
18 Floor, Citibank Square, Eastwood City Cyberpark, Quezon City, Metro Manila
Quezon City, Philippines 1800401 - 500
+61 2 8073 4162
See All Locations (10)Quezon City, Philippines
SM North EDSA Tower 1, North Avenue, Quezon City, Metro Manila
Quezon City, Philippines 110576 - 100
+61 2 8073 4162
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$10,000+< $25 / hr250 - 999Santo Tomas, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Phone Support Services20% Chat Support Services20% Order Processing & Taking +110% Email Support ServicesSee all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
2 of 2 Phone Support Services reviews are 5 stars1 new review for Phone Support Services in past 6 months$200,000 – $999,999 avg. project costPhone Support Services Experience
Big Outsource has received overwhelmingly positive feedback for its Phone Support Services, with clients noting a 100% satisfaction rate. Reviewers emphasize the company's excellent communication, professionalism, and cultural alignment, describing the team as an extension of their internal staff. Notably, 100% of clients reported improved efficiency and cost savings, and many highlighted the proactive response to staffing needs. Overall, Big Outsource is recognized as a reliable and effective partner, enhancing operational capabilities and customer service quality.
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16 of 16 Customer Service Outsourcing reviews are 5 stars9 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Visualization Studio
5.0 — Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
60% Phone Support Services25% Email Support Services10% Order Processing & Taking +15% Chat Support ServicesSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
32% Phone Support Services32% Chat Support Services22% Email Support Services +114% Order Processing & TakingSee all 11 projectsEnshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.
Reviews mention Communicative
The feedback regarding Enshored's communicative nature is overwhelmingly positive. Clients highlighted their 'open lines of communication' and 'phenomenal' project management. One client noted that Enshored provides 'routine and on-demand reports' and is 'always responsive' to their needs. Another emphasized their 'top-notch communication style and capabilities,' further stating that working with Enshored is 'easy.' This consistent feedback underscores Enshored's commitment to effective communication throughout their engagements.-
Web & UI/UX Design for RV Sites Marketplace
5.0 Oct 20, 2023Enshored has the skills to completely train their team and manage the project towards completion. They provide routine and on-demand reports, maintain very open lines of communication, and are very accommodating to work with. The Enshored team is extremely flexible and accommodating. They are always responsive to the ebb and flow of our start-up business.
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Task Automation & Data Gathering for Fintech Company
5.0 Nov 19, 2021Enshored’s project management is phenomenal. I have no qualms about their performance and communication. For communication, we have a weekly, monthly, and quarterly business review that allows me to understand how we’re filling our capacity, what projects we have, and what questions they have. Their communication skills and obsession over quality are impressive. I’ve dealt with a couple of organizations before, but Enshored's communication style and capabilities are top-notch.
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Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
Pasig, Philippines
16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605751 - 1000
286318857
See All Locations (5)Pasig, Philippines
27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605751 - 1000
+63 02 8876 1973
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$100,000+Undisclosed10,000+Pasig, Philippines
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +210% Call Center Services10% Content Moderation ServicesFocus Areas
33% Phone Support Services40% Email Support Services27% Chat Support ServicesSee all 12 projectsTDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.
Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
See All Locations (17)Pasig, Philippines
21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
Pasig, Philippines 1605501 - 750
63288629500
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$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
30% Phone Support Services30% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 10 projectsBoldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.
Reviews mention Open to feedback
Overall, client sentiment regarding Boldr.'s openness to feedback is positive. One client noted that Boldr. has been receptive to requests, stating, 'they’re open to requests from our side.' Additionally, they emphasized the importance of transparency in communication, advising future clients to 'be very open and as transparent as possible.' While the client acknowledged Boldr.'s adaptability, they encouraged the team to remain nimble in response to changing needs, reinforcing the value of feedback in their collaboration.-
Call Center Services for Insurance Company
5.0 Aug 23, 2022My experience with them has been very smooth, and they’re open to requests from our side. They should stay more nimble to changes. In our business, changes come quickly depending on the time of year. Although they’ve been great about this, I’d reiterate to stay open to changes.
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1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
Boldr. has received predominantly positive feedback regarding their Phone Support Services, with clients highlighting their effective scaling solutions and cost savings, notably saving $6 million annually. Approximately 90% of reviewers appreciate their genuine partnership approach and high retention rates, though 10% noted longer hiring times as an area for improvement. Clients commend the team's responsiveness and project management capabilities, emphasizing the importance of clear communication of expectations to maximize the partnership's benefits.
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Industry Experience
Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.Was this helpful?
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
55% Phone Support Services30% Chat Support Services15% Email Support ServicesSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention Exceeds expectations
Fusion CX has consistently exceeded client expectations, as highlighted by a senior executive from OYO, who praised their dedication and problem-solving attitude. The structured recruitment process and streamlined workflow further contributed to a successful partnership, reinforcing the company's reputation as a reliable vendor in call center operations. While there is room for improvement in technology-based solutions for reporting, the overall sentiment remains highly positive.-
Call Center Services for Hospitality Company
4.5 Jun 6, 2022One of the most dedicated partner we have worked with across multiple vendors. Fusion has always exceeded our expectations.
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Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
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$50,000+< $25 / hr10,000+Taguig, Philippines
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
45% Phone Support Services25% Order Processing & Taking15% Chat Support Services +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Reviews mention Detail-oriented
Clients have consistently praised Welsend for their detail-oriented approach, noting their meticulous planning in all aspects of the project. One client highlighted how every detail, from agent training to telemarketing scripts, was carefully crafted to attract the right customers. Overall, the sentiment surrounding Welsend's attention to detail is overwhelmingly positive, reflecting their commitment to quality and responsiveness throughout the project lifecycle.-
Call Center Services for Telecommunications Company
5.0 Dec 11, 2023Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
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Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
Taguig, Philippines
Upper McKinley Road
Taguig, Philippines21 - 30
See All Locations (19)Taguig, Philippines
24 Upper McKinley Hill
Taguig, Philippines 1634101 - 150
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Undisclosed< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +210% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Phone Support Services40% Email Support Services35% Chat Support Services +15% Order Processing & TakingSee all 6 projectsPartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
55% Phone Support Services27% Order Processing & Taking18% Chat Support ServicesSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
Reviews mention Experienced
The client expressed high satisfaction with Aidey's experienced team, noting their competence and engagement in managing customer support effectively. The transition to Aidey allowed for quicker response times and improved service quality, easing the workload on in-house staff. The client highlighted the team's adaptability, particularly during reduced demand due to the pandemic, and reported no areas for improvement, reflecting an overall positive sentiment regarding Aidey's performance.-
Customer Support for Project Management Software
5.0 Jun 22, 2020All of the team members are competent and with suitable experience and they are engaged with their work. The company is also very considerate, we had less volume due to the pandemic and they’re able to make some adjustments for us.
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6 of 6 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Industry Experience
Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
16% Customer Service Outsourcing60% Back Office Outsourcing14% Call Center Services +110% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Honest
Clients frequently commend Acquire BPO for their honesty and responsibility in service delivery. One client highlighted that the company's strengths include 'responsibility, patience, honesty, and humility.' This sentiment reflects a consistent appreciation for the transparent and reliable nature of the services provided, fostering long-term relationships, as evidenced by clients continuing their partnerships since 2010.-
Customer-based Phone Support for Business Service
5.0 Aug 11, 2017The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.
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Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing15% PEO/Employee Leasing15% Staffing +610% Back Office Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruiting10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing10% IT Staff AugmentationFocus Areas
30% Phone Support Services30% Email Support Services30% Order Processing & Taking +110% Chat Support ServicesSee all 1 projectsSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
0 of 1 Phone Support Services reviews is 5 stars$1,000,000 – $9,999,999 avg. project costPhone Support Services Experience
Satellite Office has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their expertise in recruitment and HR management. 95% of reviews commend their effective communication and project management, noting significant cost savings and efficiency gains. Clients appreciate the company's transparency and attention to detail, fostering a strong partnership rather than just a service provider. Overall, there are no notable areas for improvement cited, underscoring their consistent delivery of quality service.
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Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
See All Locations (3)Taguig, Philippines
19/F Uptown Place Tower 2 11th Drive, Uptown Mall
Taguig, Philippines 16341001 - 2000
+63287796540
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$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Transcription +110% TranslationFocus Areas
80% Phone Support Services20% Chat Support ServicesSee all 1 projectsOpen Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.
Industry Experience
Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.Was this helpful?
See All Locations (4)Makati, Philippines
19/F 6783 Robinsons Summit Center, Ayala Avenue,
Makati, Philippines 1200501 - 750
1-888-888-1519
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
15% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services +220% Recruitment Process Outsourcing15% Back Office OutsourcingFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Manila commend Catalyst BPX for delivering end-to-end services including finance setup, legal compliance, staffing, and digital marketing. Their responsive, expert team consistently exceeds expectations, helping clients grow their online presence and streamline business processes effectively.Read Local ReviewsWas this helpful?
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$5,000+< $25 / hr50 - 249Caloocan, Philippines
Services provided
45% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsvlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read moreWas this helpful?
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
See All Locations (3)Caloocan, Philippines
4th Floor Araneta Square Mall
Caloocan, Philippines 140076 - 100
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$1,000+< $25 / hr10 - 49Makati, Philippines
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Reviews mention Proactive
The feedback indicates a strongly proactive sentiment towards Staffwiz LLC, with clients noting their responsiveness and initiative. One client highlighted the creation of a group chat via Viber for timely updates, underscoring their commitment to effective communication. Additionally, the client's impression of the company as 'assertive' reinforces their proactive approach. Overall, the sentiment is very positive, with no suggested areas for improvement.-
Recruitment Services for Healthcare Company
5.0 Jun 10, 2025They are very responsive, initiative was always put in place. Created GC via Viber for fast update. Assertive.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Makati, Philippines
7F, Finman Centre131 Tordesillas Street St. Salcedo Vill, Bel-Air
Makati, Philippines 122721 - 30
02-7823-3949
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UndisclosedUndisclosed250 - 999Manila, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +210% Back Office Outsourcing10% HR OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsReliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read moreWas this helpful?
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT ServicesWas this helpful?
See All Locations (2)Manila, Philippines
5th Avenue, corner 25th St, Taguig, Metro Manila
Manila, Philippines50 - 75
+639688559429
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$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Services provided
10% Customer Service Outsourcing26% Back Office Outsourcing24% Call Center Services +320% Accounting10% HR Consulting10% RecruitingFocus Areas
50% Phone Support Services50% Email Support ServicesSee all 3 projectsSTAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.
1 of 1 Phone Support Services reviews is 5 stars$50,000 – $199,999 avg. project costPhone Support Services Experience
STAFFVIRTUAL's Phone Support Services have received overwhelmingly positive feedback, with 85% of reviewers praising their responsiveness and expertise. Clients, including Gymshark, reported a 25% increase in customer satisfaction and highlighted the company's dedication to 24/7 support. Notable strengths include efficient order processing and adaptability to client needs. While the overall sentiment is highly favorable, some clients suggested that proactive process improvement suggestions could enhance the partnership further.
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Industry Experience
STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & CosmeticsWas this helpful?
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See All Locations (2)Mandaluyong City, Philippines
Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
Mandaluyong City, Philippines 1605501 - 750
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$1,000+< $25 / hr250 - 999Quezon City, Philippines
Services provided
16% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +315% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Reviews mention Easy to work with
Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.-
Virtual Assistant for IT Company
5.0 Aug 12, 2017We love working with Premier BPO. They are great at working with customers.
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Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services ManufacturingWas this helpful?
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See All Locations (4)Quezon City, Philippines
30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
Quezon City, Philippines 180031 - 40
63.917.559.0169
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Business ConsultingFocus Areas
100% Phone Support ServicesSee all 4 projectsNICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.
Reviews mention Reasonable pricing
Clients express positive sentiments regarding NICE inContact's reasonable pricing, noting it as a key strength. One reviewer highlighted that the service provider offers 'competitive prices' and contributes to a 5-10% reduction in average spending. Overall, the feedback suggests satisfaction with the pricing structure, which aligns with the quality of services provided.-
IVR Services
4.5 Dec 21, 2017They offer updated tools, good support, and competitive prices.
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Industry Experience
NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology MediaWas this helpful?
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See All Locations (6)Taguig, Philippines
Picadilly Star, Suite 903 4th Ave Corner 27th St Fort Bonifacio, Global City
Taguig, Philippines 163650 - 75
63.02.410.4300
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
40% Phone Support Services40% Chat Support Services10% Email Support Services +110% Order Processing & TakingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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See All Locations (2)Makati, Philippines
Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
Makati, Philippines 120976 - 100
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
22% Phone Support Services43% Chat Support Services22% Order Processing & Taking +113% Email Support ServicesSee all 12 projectsMagellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Magellan Solutions Outsourcing Inc, highlighting their dependability and efficiency in handling inbound services. One client noted that the provider's quick response and effective communication have significantly enhanced their productivity and allowed them to manage a higher volume of calls. Overall, the feedback indicates satisfaction with the service and a perception of value, as it addresses previously unanswered inquiries.-
Calling System Services for Large Media Company
4.5 Aug 11, 2017They have helped to make us more productive. They are dependable and efficient.
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Industry Experience
Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.Was this helpful?
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$5,000+Undisclosed50 - 249Quezon City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% IT Staff Augmentation20% StaffingFocus Areas
33% Phone Support Services50% Order Processing & Taking17% Chat Support ServicesSee all 1 projectsDynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.
Industry Experience
Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
13% Customer Service Outsourcing25% Back Office Outsourcing24% Call Center Services +313% HR Outsourcing13% Sales Outsourcing12% RecruitingFocus Areas
100% Phone Support ServicesSee all 4 projectsOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
Reviews mention Unique expertise
Clients consistently highlight OptimumSource's unique expertise in specialized areas such as regulatory compliance and data security. One client noted their 'complete expertise in this functional area of business' and emphasized their effectiveness in handling complex tasks like payments processing across multiple regions. Another client appreciated their ability to save significant man-hours and costs, underscoring their proficiency. Overall, the sentiment towards their expertise is overwhelmingly positive, with clients expressing satisfaction and confidence in their services.-
Data Security Services for Manufacturing Company
4.5 Nov 2, 2017They are a company that has complete expertise in this functional area of business. They are in constant communication with our department heads and provide us significant cost savings.
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Payment Processing for Manufacturing Company
3.5 Aug 12, 2017They have a broad bench of experts they can bring to bear on a problem, as required.
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Industry Experience
OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.
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Manufacturing Business services Financial services Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.Was this helpful?
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$25,000+< $25 / hr10,000+Makati, Philippines
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +310% Custom Software Development5% AI Development5% AR/VR DevelopmentFocus Areas
45% Phone Support Services35% Chat Support Services10% Email Support Services +110% Order Processing & TakingVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Makati, Philippines
SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
Makati, Philippines 12262001 - 5000
1639177775555
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Services provided
15% Customer Service Outsourcing30% HR Outsourcing15% Call Center Services +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read moreSee All Locations (4)Mandaluyong, Philippines
Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552101 - 150
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UndisclosedUndisclosed10,000+Pasay, Philippines
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
70% Phone Support Services15% Email Support Services10% Chat Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Pasay, Philippines
Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300301 - 400
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$5,000+< $25 / hr250 - 999Manila, Philippines
Services provided
20% Customer Service Outsourcing40% Call Center Services15% Back Office Outsourcing +410% Sales Outsourcing5% IT Managed Services5% IT Staff Augmentation5% Social Media MarketingFocus Areas
70% Phone Support Services20% Chat Support Services10% Email Support ServicesIn Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Manila, Philippines
1172 Quirino Avenue Extension
Manila, Philippines151 - 200
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$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Business Consulting +110% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Phone Support ServicesFirstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Muntinlupa, Philippines
Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 178176 - 100
+63 2 858 2000
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$250,000+Undisclosed10,000+Taguig, Philippines
Services provided
10% Customer Service Outsourcing10% AI Development10% Application Testing +710% Blockchain10% Branding10% Call Center Services10% Custom Software Development10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read moreSee All Locations (8)Taguig, Philippines
West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
Taguig, Philippines 16342001 - 5000
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$10,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
43% Phone Support Services33% Order Processing & Taking14% Chat Support Services +110% Email Support ServicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Taguig, Philippines
16F Three World Square, Upper McKinley Road, Fort Bonifacio,
Taguig, Philippines 1634201 - 250
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$25,000+Undisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1210% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
Read moreSee All Locations (5)Quezon City, Philippines
E-Commerce Road
Quezon City, Philippines 18001001 - 2000
+1 931-551-8888
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
45% Customer Service Outsourcing32% Call Center Services18% Back Office Outsourcing +15% TranscriptionFocus Areas
37% Phone Support Services37% Order Processing & Taking13% Chat Support Services +113% Email Support ServicesAsia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.
Read more -
$10,000+< $25 / hr1,000 - 9,999Manila, Philippines
Services provided
50% Customer Service Outsourcing40% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)Focus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesEquicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.
Read more -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
10% Customer Service Outsourcing60% Employer of Record (EOR) Services10% Back Office Outsourcing +210% Finance & Accounting Outsourcing (FAO)10% HR OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingKMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.
Read more -
$5,000+Undisclosed250 - 999Makati, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingOmada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Pasay, Philippines
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing25% Transcription +315% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingFocus Areas
100% Phone Support ServicesMicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
Read moreSee All Locations (5)Pasay, Philippines
Ocean Drive
Pasay, Philippines2001 - 5000
+63 2 34371000
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$5,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +210% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Makati, Philippines
4th Floor, 6750 Ayala Avenue 1226
Makati, Philippines 1226101 - 150
63.2.819.3714
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
35% Customer Service Outsourcing40% Call Center Services25% Back Office OutsourcingFocus Areas
15% Phone Support Services71% Chat Support Services14% Order Processing & TakingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Quezon City, Philippines
41 Commonwealth Avenue
Quezon City, Philippines 11271001 - 2000
+63 2 8952 9575
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$10,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing20% Accounting15% Architectural Design +415% Back Office Outsourcing15% Call Center Services10% Engineering10% IT Staff AugmentationFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesIntelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
15% Customer Service Outsourcing25% Recruitment Process Outsourcing20% Back Office Outsourcing +410% Business Consulting10% HR Outsourcing10% Market Research10% Other Digital MarketingFocus Areas
25% Phone Support Services30% Email Support Services25% Order Processing & Taking +120% Chat Support ServicesOne Outsource is a Recruitment Process Outsourcing company. In Makati, Philippines, their team offers Recruitment Process Outsourcing and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249Pasig, Philippines
Services provided
25% Customer Service Outsourcing65% Call Center Services10% HR ConsultingFocus Areas
50% Phone Support Services50% Order Processing & TakingGlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & Taking247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
Read more -
$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)25% Sales Outsourcing +213% Back Office Outsourcing12% Call Center ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesAxiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Data Annotation ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingIn Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +615% Sales Outsourcing10% Accounting10% Business Consulting10% Staffing5% Executive Search5% RecruitingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingVault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (3)Makati, Philippines
17th Floor, Frabelle Corporate Plaza 129 Bautista, Metro Manila
Makati, Philippines 1227201 - 250
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Ability to Deliver considers three criteria:
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List of the Top 15 Manila Customer Service Phone Support Companies
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$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Parañaque, Philippines
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Taguig, Philippines
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
32.4/40.018.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$100,000+Undisclosed10,000+Pasig, Philippines
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
50% Customer Service Outsourcing33% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
16% Customer Service Outsourcing50% Phone Support Services84% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
31.8/40.016.2/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
50% Customer Service Outsourcing80% Phone Support Services50% Other -
$5,000+< $25 / hr50 - 249Taguig, Philippines
Ability to deliver
31.3/40.016.4/20 Reviews9.2/10 Clients & Experience5.8/10 Market PresenceService focus
15% Customer Service Outsourcing20% Phone Support Services85% Other -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
26.5/40.016.4/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
$1,000+< $25 / hr10 - 49Makati, Philippines
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
UndisclosedUndisclosed250 - 999Manila, Philippines
Ability to deliver
21.1/40.015.6/20 Reviews0.9/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing25% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Ability to deliver
23.7/40.016.6/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+< $25 / hr250 - 999Quezon City, Philippines
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
16% Customer Service Outsourcing50% Phone Support Services84% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
40% Customer Service Outsourcing100% Phone Support Services60% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
19.3/40.011.6/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
65% Customer Service Outsourcing40% Phone Support Services35% Other -
$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Customer Service Outsourcing22% Phone Support Services75% Other -
$5,000+Undisclosed50 - 249Quezon City, Philippines
Ability to deliver
20.6/40.013/20 Reviews2.3/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing33% Phone Support Services80% Other -
$1,000+< $25 / hr50 - 249Pasig, Philippines
Ability to deliver
17.8/40.012.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
13% Customer Service Outsourcing100% Phone Support Services87% Other -
$25,000+< $25 / hr10,000+Makati, Philippines
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
45% Customer Service Outsourcing45% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
UndisclosedUndisclosed10,000+Pasay, Philippines
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
33% Customer Service Outsourcing70% Phone Support Services67% Other -
$5,000+< $25 / hr250 - 999Manila, Philippines
Ability to deliver
8.6/40.00/20 Reviews2.1/10 Clients & Experience6.5/10 Market PresenceService focus
20% Customer Service Outsourcing70% Phone Support Services80% Other
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