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Top Chat Support Services in Manila

Ratings Updated: April 1, 2026
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15 Leaders 15 Contenders

73 Companies

Country: Philippines
City: Manila
Customer Service Outsourcing: Chat Support Services

List of the Top Manila Chat Support Companies

  • Helpware CX Logotype

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services

    Focus Areas

    30% Chat Support Services
    30% Email Support Services
    30% Phone Support Services +1
    10% Order Processing & Taking

    Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

    See all 46 projects

    Reviews mention Open to feedback

    The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.
    • Design & SMM for Graphic Design Firm & Online Shop
      4.5 Jan 13, 2021

      The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.

      Read Full Review
    Read All Reviews
    1 of 1 Chat Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Chat Support Services Experience

    Helpware has received predominantly positive feedback for their Chat Support Services, with clients praising their high ratings, budget alignment, and cultural fit. 100% of reviewers note effective communication and timely project management. Clients appreciate the customization offered to meet specific needs. Measurable outcomes include increased handle time and reduced cost per contact, demonstrating significant impact. Overall, the sentiment reflects confidence in Helpware's expertise and the value they bring to customer support operations.

    Read Most Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Parking Software Company

    5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
    Read 3 Reviews

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Remote CoWorker Logotype

    4.8 176 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    10% Call Center Services
    10% HR Consulting
    10% Sales Outsourcing

    Focus Areas

    34% Chat Support Services
    33% Phone Support Services
    25% Email Support Services +1
    8% Order Processing & Taking

    Remote CoWorker provides Customer Support Outsourcing services, specializing in virtual assistant and administrative support roles. They receive overwhelmingly positive feedback from clients, with reviews highlighting their exceptional responsiveness, professionalism, and alignment with client values. Approximately 90% of reviewers commend their project management skills and ability to meet deadlines consistently. Remote CoWorker is praised for its competitive pricing and effective onboarding process.

    See all 176 projects
    14 of 14 reviews are 5 stars
    2 new reviews for Customer Service Outsourcing services
    Less than $10,000 avg. project cost

    Reviewed 14 times in the past 6 months

    Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
    Read 14 Recent Reviews
    17 of 23 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Transportation Company

    5.0 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their Read more
    Read 23 Reviews

    Industry Experience

    Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.

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    Select Industry to see insights

    Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

    View projects from:

    United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
    View Profile Visit Website
  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Parañaque, Philippines

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services +4
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Focus Areas

    20% Chat Support Services
    30% Order Processing & Taking
    30% Phone Support Services +1
    20% Email Support Services

    Unity Communications is a specialized provider of Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) services, offering tailored solutions to enhance customer support and operational efficiencies. Overall, client feedback is overwhelmingly positive, with approximately 90% highlighting their responsiveness, professionalism, and effective project management. Areas for improvement include refining recruitment processes and evaluation methods, ensuring consistent service quality.

    See all 44 projects
    2 of 3 Chat Support Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Chat Support Services Experience

    Unity Communications has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers noting satisfaction with their responsiveness and effectiveness. Clients highlighted improved KPIs, including faster response times and increased Customer Satisfaction (CSAT) scores. Common themes include their strong cultural fit, detailed hiring processes, and commitment to understanding client needs. However, one reviewer expressed concerns about the accuracy of quality evaluation reports. Overall, Unity Communications is recognized for their customer-centric approach and ability to enhance client operations.

    Read Most Recent Review

    Industry Experience

    Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
    Read All Reviews

    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)
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  • Staffwiz LLC Logotype

    4.8 3 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Recruiting
    15% Sales Outsourcing +4
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

    See all 3 projects

    Reviews mention Flexible

    Clients have consistently highlighted Staffwiz LLC's flexibility in adapting to their unique needs. One client noted their ability to provide significant support and assistance throughout the hiring process, emphasizing their responsiveness to specific requirements. The overall sentiment reflects a strong appreciation for their adaptable approach, which significantly contributed to client satisfaction and project success.
    • Recruiting Services for Education Software Company
      4.5 Jan 15, 2025

      Staffwiz LLC is very helpful and a pleasure to work with. Flexible to the unique needs of our company. Are there any areas for improvement or something Staffwiz LLC could have done differently? None at this time.

      Read Full Review
    Read All Reviews
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for E-Commerce Platform

    5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
    Read All Reviews

    View projects from:

    Philippines (1) United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
  • Big Outsource Logotype

    5.0 52 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Santo Tomas, Philippines

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Chat Support Services
    50% Phone Support Services
    20% Order Processing & Taking +1
    10% Email Support Services

    Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

    See all 52 projects

    Reviews mention Great team

    Clients have consistently praised Big Outsource for their exceptional team, highlighting their professionalism and cultural alignment. One executive noted that their staff felt like a direct extension of their internal team, emphasizing their communicative and responsive nature. The overall sentiment reflects a strong appreciation for the team's kindness and professionalism, with clients describing them as 'amazing people' and 'a tremendous partner' in their projects.
    • Customer Service Outsourcing for EdTech Company
      5.0 May 20, 2025

      BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well. The employees at this company, from the top down, are amazing people who are extremely professional, are a pleasure to work with, and have been a great partner.

      Read Full Review
    Read All Reviews
    2 of 2 Chat Support Services reviews are 5 stars
    2 new reviews for Chat Support Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Chat Support Services Experience

    Big Outsource has received overwhelmingly positive feedback for their Chat Support Services, with clients highlighting their professionalism and cultural alignment. Approximately 90% of reviews commend their responsiveness and effectiveness in improving customer support processes. Notably, one client reported a 50% reduction in project turnaround time due to Big Outsource's organizational support. Clients appreciate their adaptability to unique workflows, although a minor suggestion for improvement involved more frequent visual updates. Overall, they are regarded as a reliable and impactful partner.

    Read Most Recent Review

    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 8 time zones:

    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    • Mountain Standard Time (MST)
    • Singapore Standard Time (SGT)
    View Profile Visit Website
  • Enshored Logotype

    4.8 11 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Content Moderation Services
    10% Back Office Outsourcing +5
    10% Call Center Services
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Focus Areas

    32% Chat Support Services
    32% Phone Support Services
    22% Email Support Services +1
    14% Order Processing & Taking

    Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.

    See all 11 projects

    Reviews mention Trustworthy

    Clients express a strong sense of trust in Enshored's capabilities, highlighting their excellent service and adaptability. One client noted, "I trust them implicitly to troubleshoot customer issues," and praised the team's patience and communication skills. Their commitment to uninterrupted service, even during challenging circumstances, reinforces their reliability. Overall, sentiment towards Enshored is overwhelmingly positive, with clients eager to expand their engagement as the partnership develops.
    • Customer Service Outsourcing for SaaS Startup
      4.5 Nov 8, 2022

      The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love.

      Read Full Review
    Read All Reviews
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back-Office Outsourcing for Rental Property Management Co

    4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
    Read All Reviews

    Pasig, Philippines

    16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    286318857

    Pasig, Philippines

    27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    +63 02 8876 1973

    See All Locations (5)
    View Profile Visit Website
  • Booth Logotype

    4.8 18 reviews
    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO) +8
    10% IT Staff Augmentation
    10% Other Digital Marketing
    5% Content Marketing
    5% Data Annotation Services
    5% HR Outsourcing
    5% IT Managed Services
    5% PEO/Employee Leasing
    5% Recruitment Process Outsourcing

    Focus Areas

    45% Chat Support Services
    30% Email Support Services
    25% Order Processing & Taking

    Booth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.

    See all 18 projects

    Reviews mention Attentive

    Clients have consistently praised Booth & Partners for their attentiveness and support throughout projects. One review highlighted that 'their attentiveness and support are impressive,' indicating a strong commitment to client needs. Additionally, the company excels in onboarding and tech support, ensuring that client teams can effectively manage their workloads. Overall, the sentiment regarding Booth & Partners' attentiveness is overwhelmingly positive, with no reported areas for improvement.
    • Back-Office Outsourcing for Insurance Brokerage Company
      5.0 Aug 13, 2024

      Booth and Partners does very well with onboarding and with tech support for the team. Their attentiveness and support are impressive.

      Read Full Review
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    2 of 4 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Consumer Products Co

    4.0 — Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and Read more
    Read 4 Reviews

    Industry Experience

    Booth & Partners has garnered positive feedback across various industries, including Nonprofit, Software, Retail, Consumer Products, Consulting, Real Estate, Insurance, Financial Services, Education, and Advertising & Marketing. Clients commend their expertise in scaling teams, administrative support, and tailored solutions. The overall sentiment reflects strong project management, responsiveness, and effective communication, with notable success in enhancing operational efficiency and customer satisfaction. They are particularly well-suited for organizations looking for cost-effective staffing and support solutions.

    Read All Reviews

    Select Industry to see insights

    Nonprofit Software Retail Consumer Products Consulting Real estate Insurance Human Resources Business services Financial services Advertising & marketing Education

    More responsive than most other service providers

    Booth is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    27% Chat Support Services
    40% Email Support Services
    33% Phone Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects

    Reviews mention Accessible

    Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.
    • BPO Services for E-Commerce Company
      5.0 Mar 31, 2022

      The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.

      Read Full Review
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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Pasig, Philippines

    21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
    Pasig, Philippines 1605

    501 - 750

    63288629500

    See All Locations (17)
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  • Outsourced Logotype

    5.0 11 reviews
    Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing
    10% Call Center Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

    See all 11 projects

    Reviews mention High-quality work

    Clients consistently commend Outsourced for delivering high-quality work, noting their excellent project management and responsiveness. One client highlighted their industry expertise and ability to meet deadlines, stating, 'Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time.' Another emphasized their talent acquisition process as 'second to none,' resulting in increased quality of talent and decreased lead times. Overall, client sentiment reflects strong satisfaction with the quality of services provided.
    • IT Staff Augmentation for Digital Agency
      5.0 Oct 23, 2023

      Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence.

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    • Recruitment Services for AI Solutions Company
      5.0 Feb 11, 2025

      They delivered excellent work that met our needs and on time. User satisfaction and production rate were the measurable outcomes from the project that demonstrate progress or success.

      Read Full Review
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    Industry Experience

    Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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    View projects from:

    Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)
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  • Boldr. Logotype

    4.8 10 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Focus Areas

    25% Chat Support Services
    30% Email Support Services
    30% Phone Support Services +1
    15% Order Processing & Taking

    Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

    See all 10 projects
    1 of 2 Chat Support Services reviews are 5 stars
    Unknown avg. project cost

    Chat Support Services Experience

    Boldr. has received overwhelmingly positive feedback for their Chat Support Services, with 95% of reviewers expressing satisfaction. Clients praised their responsiveness, effective project management, and commitment to understanding unique business needs. Key strengths include a tailored approach to support and successful outcomes such as reduced response times and increased customer satisfaction (CSAT) ratings. While some clients noted a need for quicker recruitment of specialized agents, overall sentiment remains highly favorable, marking Boldr. as a reliable partner in enhancing customer support.

    Read Most Recent Review
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for GPS Pet Tracker Provider

    4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read more
    Read 2 Reviews

    Industry Experience

    Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

    Pasig, Philippines

    5F Hanston Building, Ortigas Center
    Pasig, Philippines 1600

    501 - 750

    See All Locations (5)
    View Profile
  • PartnerHero Logotype

    4.9 6 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    60% Customer Service Outsourcing
    10% Application Testing
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Chat Support Services
    40% Email Support Services
    20% Phone Support Services +1
    5% Order Processing & Taking

    PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

    See all 6 projects
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support for OOH Media & Tech Company

    4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
    Read 2 Reviews

    Industry Experience

    PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.

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    Select Industry to see insights

    Media Beauty & Cosmetics Software Automotive

    View projects from:

    Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

    Quezon City, Philippines

    60 General Aguinaldo Avenue
    Quezon City, Philippines 1109

    201 - 250

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  • Fusion CX Logotype

    4.6 16 reviews
    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    20% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    30% Chat Support Services
    55% Phone Support Services
    15% Email Support Services

    Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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    Reviews mention Exceptional performance

    Fusion CX has received exceptional feedback from clients, highlighting their outstanding quality of work and effective lead generation services. One client noted, 'Their quality of work is excellent,' and emphasized that the team is 'perfect.' Additionally, clients appreciated their competitive pricing and the significant savings of $100 per month. The overall sentiment underscores Fusion CX's strengths in personnel and commitment, with no areas for improvement identified.
    • Lead Generation for IT Company
      5.0 Dec 22, 2017

      The quality of work is excellent. Their strengths are their people and their effort.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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    United States (6) India (2)

    Pasig, Philippines

    601 & 602 Orient Square Bldg
    Pasig, Philippines 1600

    301 - 400

    02-5068932

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  • Welsend Logotype

    4.9 11 reviews
    $50,000+
    < $25 / hr
    10,000+
    Taguig, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing +1
    10% CRM Consulting and SI

    Focus Areas

    15% Chat Support Services
    45% Phone Support Services
    25% Order Processing & Taking +1
    15% Email Support Services

    Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

    See all 11 projects

    Industry Experience

    Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.

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    Select Industry to see insights

    Telecommunications Government Transportation Manufacturing Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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    China (5) Germany (1)

    Taguig, Philippines

    Upper McKinley Road
    Taguig, Philippines

    21 - 30

    Taguig, Philippines

    24 Upper McKinley Hill
    Taguig, Philippines 1634

    101 - 150

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  • Aidey Logotype

    5.0 32 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Services provided

    75% Customer Service Outsourcing
    15% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    18% Chat Support Services
    55% Phone Support Services
    27% Order Processing & Taking

    Aidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.

    See all 32 projects

    Reviews mention Puts the customer first

    The feedback regarding Aidey emphasizes their commitment to putting the customer first. Clients noted their genuine care for customer satisfaction and the ability to quickly adopt the brand's tone. Specific outcomes included a significant reduction in refund-related tickets by 28% and an improvement in customer satisfaction scores from 75% to 91%. Additionally, Aidey's reliability in following standard operating procedures and providing weekly reports further reinforced their customer-centric approach.
    • Customer Support Services for Technology Company
      5.0 Jun 17, 2025

      They genuinely cared about our customers and picked up our brand tone quickly.

      Read Full Review
    • BPO & Back Office Outsourcing for FinTech Co
      5.0 Jun 20, 2025

      They cared about accuracy and asked smart questions rather than blindly following instructions. Always punctual. They sent a weekly error log and adjusted processes as needed.

      Read Full Review
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    Industry Experience

    Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.

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    Select Industry to see insights

    Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (13) Less than $10,000 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2)

    What Clients Have Said

    Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.
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    United States (18) India (2) Australia (1) England (1)
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  • Cloudstaff Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Makati, Philippines

    Services provided

    20% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Accounting +2
    20% Custom Software Development
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    100% Chat Support Services

    Cloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.

    See all 3 projects

    Reviews mention High-quality work

    Clients have consistently praised Cloudstaff for delivering high-quality work, particularly noting the impressive talent they provide. One client highlighted the Cloudstaffer's adaptability and effectiveness, mentioning their ability to manage multiple clients and meet sales goals. The speed of resource addition was also commended, reflecting a strong alignment with client needs. Overall, the sentiment regarding the quality of work is highly positive, with clients feeling confident in the skills and contributions of Cloudstaff team members.
    • Sales Recruiting for Apparel Company
      4.5 Nov 4, 2019

      The talent they were able to provide was impressive and the speed at which they were able to add resources to our team members when we inquired.

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    Industry Experience

    Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.

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    Select Industry to see insights

    Financial services Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.
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    United States (2) Australia (1)
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  • Penbrothers Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    10% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% PEO/Employee Leasing +5
    15% Recruiting
    15% Staffing
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

    See all 1 projects

    Industry Experience

    Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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  • Customer Umbrella Logotype

    5.0 20 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Pasay, Philippines

    Services provided

    15% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% IT Managed Services +4
    20% Staffing
    10% Call Center Services
    10% IT Staff Augmentation
    5% Recruiting

    Focus Areas

    40% Chat Support Services
    30% Email Support Services
    20% Phone Support Services +1
    10% Order Processing & Taking

    Customer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.

    See all 20 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Multi-Language Customer Service for HealthTech Co

    5.0 — Customer Umbrella provides multi-language customer service for a healthcare technology company. The team manages tickets and communicates with customers in English, Spanish, Mandarin, Japanese, and Read more
    Read 1 Review

    More responsive than most other service providers

    Customer Umbrella is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (5) Cyprus (2) Germany (2) Canada (1) England (1)
    $1,200 Entry level customer support $2,184 Mid Level $4,200 High end experienced technical support.

    Email and Live chat Support

    English customer support ranges from entry-level to experienced and more technical.
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  • Catalyst BPX Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Employer of Record (EOR) Services +2
    20% Recruitment Process Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    30% Chat Support Services
    30% Email Support Services
    20% Order Processing & Taking +1
    20% Phone Support Services

    Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

    See all 2 projects

    Industry Experience

    Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.

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    Select Industry to see insights

    Social Networking Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
    Read All Reviews

    Taguig, Philippines

    29F, Brgy, World Plaza, 5th Ave
    Taguig, Philippines 1634

    101 - 150

    +1 (415) 943-4050

    See All Locations (2)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Manila-based clients praise Catalyst BPX for their comprehensive finance, legal compliance, and online marketing solutions for retail and restaurant businesses. They highlight the team's proactive project management, expertise, and value, helping clients improve online presence, streamline operations, and focus on growth.
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    10% Chat Support Services
    30% Email Support Services
    30% Order Processing & Taking +1
    30% Phone Support Services

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

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    0 of 1 Chat Support Services reviews is 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Chat Support Services Experience

    Overall, Satellite Office has received highly positive feedback in the Chat Support Services sector, with 95% of reviews praising their expertise and effective project management. Clients highlight their strong communication, transparency, and attention to detail, which foster a partnership rather than a typical offshoring relationship. Many reviewers, 85%, noted significant cost efficiencies and scalability in their teams due to Satellite Office's support, demonstrating a notable impact on operational effectiveness.

    Read Most Recent Review

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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    Taguig, Philippines

    19/F Uptown Place Tower 2 11th Drive, Uptown Mall
    Taguig, Philippines 1634

    1001 - 2000

    +63287796540

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  • Open Access BPO Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Transcription +1
    10% Translation

    Focus Areas

    20% Chat Support Services
    80% Phone Support Services

    Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

    See all 1 projects

    Industry Experience

    Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
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    Makati, Philippines

    19/F 6783 Robinsons Summit Center, Ayala Avenue,
    Makati, Philippines 1200

    501 - 750

    1-888-888-1519

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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Wireless Telecom Firm

    5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
    Read 1 Review

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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    Caloocan, Philippines

    4th Floor Araneta Square Mall
    Caloocan, Philippines 1400

    76 - 100

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  • MCVO Talent Outsourcing Services Logotype

    4.9 11 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Makati, Philippines

    Services provided

    10% Customer Service Outsourcing
    30% Accounting
    20% Back Office Outsourcing +3
    20% Pay Per Click
    10% Graphic Design
    10% Web Development

    Focus Areas

    100% Chat Support Services

    MCVO Talent Outsourcing Services is a versatile outsourcing company providing services such as talent recruitment, photo and video editing, bookkeeping, and customer service support. Reviews highlight their efficiency, reliability, and competitive pricing, with over 90% of feedback emphasizing their dedication and adaptability. Clients also appreciate their excellent communication and project management capabilities, making MCVO a highly recommended partner for diverse business needs.

    See all 11 projects

    Reviews mention Accommodating

    The sentiment regarding MCVO Talent Outsourcing Services' accommodating nature is overwhelmingly positive. Clients highlight the company's adaptability and quick response to urgent needs, with one client noting they secured assistance within a week. Feedback emphasizes the effective communication through various channels, and the team's willingness to take on diverse tasks. A client remarked on the impressive adaptability of their main contact, who has excelled in handling challenges independently. Overall, clients express satisfaction with the accommodating support provided.
    • After-Hours Customer Service for Online Dress Company
      5.0 Nov 13, 2020

      The adaptability is most impressive. She has really gone above and beyond just taking on any task we’ve given her, even when she doesn’t have anyone next to her to help her out. Everything is online, which can be tough for someone who’s starting out in a company and is new. She has adapted really well to our company and our policies. She also responds well to customer service.

      Read Full Review
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    Industry Experience

    MCVO Talent Outsourcing Services has demonstrated expertise across multiple sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, Consumer Products, IT Services, Automotive, and Education. Clients praise their effective recruitment strategies, cost efficiency, and responsive communication. Overall sentiment is positive, highlighting their reliability, adaptability, and quality of service, making them a strong fit particularly for businesses focused on operational efficiency and talent acquisition.

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    Select Industry to see insights

    Manufacturing Arts, entertainment & music Telecommunications Real estate Consumer Products Business services IT Services Automotive Education

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    MCVO Talent Outsourcing Services is praised for providing significant value for money, with clients noting substantial cost savings compared to local hiring. One client highlighted the ability to hire qualified candidates for a third of U.S. salaries, while another reported that the quality of work justified the investment, yielding excellent ROI. Overall sentiment indicates satisfaction with affordability and the quality of service, making them a preferred choice for outsourcing.
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    View projects from:

    Rockville, Maryland (1) Nashville, Tennessee (1) Chicago, Illinois (1) Highland Park, Illinois (1) Plymouth, Minnesota (1) Saint Paul, Minnesota (1) New York City, New York (1) Cleveland, Ohio (1) Denver, Colorado (1)
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  • Reliasourcing Inc Logotype

    4.8 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Manila, Philippines

    Services provided

    40% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% HR Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

    See all 2 projects

    Reviews mention Exceptional results

    Reliasourcing Inc has received exceptional feedback from clients, notably for achieving impressive outcomes such as over 5,000 bookings and generating more than $2 million in revenue. Clients praised their dedication to high levels of customer service and effective project management, consistently meeting deadlines and maintaining clear communication. One client described them as an 'amazing vendor' with a strong culture fit, recommending them for businesses seeking substantial growth.
    • Sales & Customer Service Outsourcing for Healthcare Company
      5.0 Nov 30, 2024

      On Pace for 5K+ bookings this year for all of our IB + OB Campaigns with 2+ million in revenue generated. Near 80% CSAT score. Churn improvements of 50%+ from Q2 VS Q4, etc.

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    Industry Experience

    Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.

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    Select Industry to see insights

    Healthcare IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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    Manila, Philippines

    5th Avenue, corner 25th St, Taguig, Metro Manila
    Manila, Philippines

    50 - 75

    +639688559429

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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    25% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    43% Chat Support Services
    22% Order Processing & Taking
    22% Phone Support Services +1
    13% Email Support Services

    Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

    See all 12 projects

    Reviews mention Adaptable

    Clients have praised Magellan Solutions Outsourcing Inc for their adaptability in meeting changing business needs. One client noted that their ability to quickly adjust services has been a significant strength, resulting in improved billing accuracy and dealer locator services. However, there is a suggestion for improvement in providing a more personalized approach to enhance customer experience. Overall, the sentiment regarding adaptability is positive, highlighting their responsiveness to client requirements.
    • Claims Processing for Enterprise Consumer Products Firm
      4.0 Aug 12, 2017

      Being able to quickly adapt to changing business needs is a strength. This adaptability has positively impacted our operational efficiency. The provider's ability to modify their approach as our requirements evolved has been beneficial.

      Read Full Review
    Read All Reviews

    Industry Experience

    Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.

    Read All Reviews

    Select Industry to see insights

    Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
    Read All Reviews

    View projects from:

    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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  • PREMIUMHELP Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Makati, Philippines

    Services provided

    10% Customer Service Outsourcing
    60% Back Office Outsourcing
    20% Social Media Marketing +1
    10% Graphic Design

    Focus Areas

    100% Chat Support Services

    PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

    See all 4 projects

    Industry Experience

    PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.

    Read All Reviews

    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
    Read All Reviews

    Makati, Philippines

    2210 Chino Roces Ave
    Makati, Philippines 1233

    151 - 200

    See All Locations (4)
    View Profile
  • Concert 8 Solutions Inc. Logotype

    3.5 3 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    65% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    40% Chat Support Services
    40% Phone Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

    See all 3 projects

    Reviews mention Helpful

    Concert 8 Solutions Inc. has received positive feedback for their friendly and responsive team, which was pivotal in implementing a 24/7 live chat service. Clients appreciated the regular communication from account managers and the team's willingness to assist with installation. Notably, the live chat option significantly increased sales inquiries. While the overall sentiment is highly favorable, a suggestion for improvement was noted regarding the speed of the onboarding process.
    • Live Chat Support for Newspaper Company
      5.0 Jun 1, 2021

      The account manager was in regular contact to make sure the live chat agents were chatting to our standards and address any concerns we have. Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.

      Read Full Review
    Read All Reviews

    Industry Experience

    Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.

    Read All Reviews

    Select Industry to see insights

    IT Services Other Industry Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
    Read All Reviews

    View projects from:

    Israel (1) Philippines (1) United States (1)
    View Profile
  • Dynamic Business Outsourcing Solutions Logotype

    4.0 1 review
    $5,000+
    Undisclosed
    50 - 249
    Quezon City, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% IT Staff Augmentation
    20% Staffing

    Focus Areas

    17% Chat Support Services
    50% Order Processing & Taking
    33% Phone Support Services

    Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

    See all 1 projects

    Industry Experience

    Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.

    Read All Reviews

    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
    Read All Reviews
    View Profile
  • VXI Global Solutions Inc. Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    10,000+
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +3
    10% Custom Software Development
    5% AI Development
    5% AR/VR Development

    Focus Areas

    35% Chat Support Services
    45% Phone Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.

    Read more

    Makati, Philippines

    SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
    Makati, Philippines 1226

    2001 - 5000

    1639177775555

    See All Locations (4)
    View Profile
  • Centro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mandaluyong, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% HR Outsourcing
    15% Call Center Services +5
    10% CRM Consulting and SI
    10% IT Managed Services
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% ERP Consulting and SI

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.

    Read more

    Mandaluyong, Philippines

    Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
    Mandaluyong, Philippines 1552

    101 - 150

    See All Locations (4)
    View Profile
  • Everise Logotype

    Not yet reviewed

    $250,000+
    Undisclosed
    10,000+
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% AI Development
    10% Application Testing +7
    10% Blockchain
    10% Branding
    10% Call Center Services
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% Mobile App Development

    Focus Areas

    30% Chat Support Services
    40% Phone Support Services
    30% Email Support Services

    Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.

    Read more

    Taguig, Philippines

    West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
    Taguig, Philippines 1634

    2001 - 5000

    See All Locations (8)
    View Profile
  • Collective Solution Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    35% Customer Service Outsourcing
    40% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    71% Chat Support Services
    15% Phone Support Services
    14% Order Processing & Taking

    Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more

    Quezon City, Philippines

    41 Commonwealth Avenue
    Quezon City, Philippines 1127

    1001 - 2000

    +63 2 8952 9575

    See All Locations (4)
    View Profile
  • Premier NX Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +12
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services
    5% API Development
    5% Accounting
    5% Application Management & Support
    5% CRM Consulting and SI
    5% Custom Software Development
    5% Ecommerce Marketing
    5% Graphic Design
    5% Social Media Marketing
    5% Unified Communications Consulting & SI
    5% Video Production

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.

    Read more

    Quezon City, Philippines

    E-Commerce Road
    Quezon City, Philippines 1800

    1001 - 2000

    +1 931-551-8888

    See All Locations (5)
    View Profile
  • Intelassist Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    30% Chat Support Services
    40% Phone Support Services
    30% Email Support Services

    Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Equicom Services, Inc. Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Manila, Philippines

    Services provided

    50% Customer Service Outsourcing
    40% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Chat Support Services
    35% Email Support Services
    30% Phone Support Services

    Equicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.

    Read more
    View Profile
  • KMC Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    60% Employer of Record (EOR) Services
    10% Back Office Outsourcing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    KMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.

    Read more
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Pasay, Philippines

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Chat Support Services
    70% Phone Support Services
    15% Email Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Pasay, Philippines

    Macapagal Avenue, Mall of Asia Complex, Pasay City
    Pasay, Philippines 1300

    301 - 400

    See All Locations (52)
    View Profile
  • Visaya Knowledge Process Outsourcing Corporation Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    50 - 249
    Makati, Philippines

    Services provided

    34% Customer Service Outsourcing
    51% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Visaya Knowledge Process Outsourcing Corporation, a Back Office Outsourcing company, was established in 2007. The agency specializes in Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • Omada One Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • HSN Philippines, Inc. Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Manila, Philippines

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    15% Back Office Outsourcing +4
    10% Sales Outsourcing
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Social Media Marketing

    Focus Areas

    20% Chat Support Services
    70% Phone Support Services
    10% Email Support Services

    In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more

    Manila, Philippines

    1172 Quirino Avenue Extension
    Manila, Philippines

    151 - 200

    See All Locations (2)
    View Profile
  • LaQuest Inc Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    20% Customer Service Outsourcing
    24% Sales Outsourcing
    20% Back Office Outsourcing +3
    16% Call Center Services
    10% CRM Consulting and SI
    10% IT Strategy Consulting

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Focus Areas

    14% Chat Support Services
    43% Phone Support Services
    33% Order Processing & Taking +1
    10% Email Support Services

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

    Read more

    Taguig, Philippines

    16F Three World Square, Upper McKinley Road, Fort Bonifacio,
    Taguig, Philippines 1634

    201 - 250

    See All Locations (5)
    View Profile
  • 247 CSR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.

    Read more
    View Profile
  • Axiem Corp. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mandaluyong, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    25% Sales Outsourcing +2
    13% Back Office Outsourcing
    12% Call Center Services

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Axiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.

    Read more
    View Profile
  • One Outsource Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    15% Customer Service Outsourcing
    25% Recruitment Process Outsourcing
    20% Back Office Outsourcing +4
    10% Business Consulting
    10% HR Outsourcing
    10% Market Research
    10% Other Digital Marketing

    Focus Areas

    20% Chat Support Services
    30% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    One Outsource is a midsize Recruitment Process Outsourcing company established in 2003. Their services include Recruitment Process Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • LGK Solutions Philippines Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Data Annotation Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Vault Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +6
    15% Sales Outsourcing
    10% Accounting
    10% Business Consulting
    10% Staffing
    5% Executive Search
    5% Recruiting

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

    Read more

    Makati, Philippines

    17th Floor, Frabelle Corporate Plaza 129 Bautista, Metro Manila
    Makati, Philippines 1227

    201 - 250

    See All Locations (3)
    View Profile
  • Staff Domain Inc. Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Pasig, Philippines

    Services provided

    10% Customer Service Outsourcing
    19% Back Office Outsourcing
    10% Accounting +19
    10% Finance & Accounting Outsourcing (FAO)
    5% E-Commerce Development
    5% Interior Design
    5% Pay Per Click
    5% Search Engine Optimization
    5% Social Media Marketing
    2% Affiliate Marketing
    2% Cloud Consulting & SI
    2% Digital Strategy
    2% Graphic Design
    2% HR Consulting
    2% IT Managed Services
    2% IT Staff Augmentation
    2% IT Strategy Consulting
    2% Mobile App Development
    2% Other Design
    2% Product Design
    2% Web Design
    2% Web Development

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Staff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.

    Read more
    View Profile
  • CS Proz Inc. Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    50 - 249
    Pasig, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Call Center Services
    20% Data Annotation Services

    Focus Areas

    100% Chat Support Services

    Business Consulting company CS Proz Inc. Provides Business Consulting and Call Center Services. They were launched in 2020.

    Read more
    View Profile
  • Asia Premier One Source Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    32% Call Center Services
    18% Back Office Outsourcing +1
    5% Transcription

    Focus Areas

    13% Chat Support Services
    37% Order Processing & Taking
    37% Phone Support Services +1
    13% Email Support Services

    Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • TAP Virtual Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Recruitment Process Outsourcing +3
    20% Social Media Marketing
    10% Business Consulting
    10% HR Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    TAP Virtual Solutions is a social media marketing firm. The midsize Quezon City, Philippines-based team provides Social Media Marketing and Back Office Outsourcing. The company was launched in 2023.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Helpware CX
2 Boldr.
3 PartnerHero
4 Remote CoWorker
5 Unity Communications
6 Fusion CX
7 Welsend
8 Enshored
9 Booth
10 Aidey
11 TDCX
12 Outsourced
13 Cloudstaff
14 Penbrothers
15 Customer Umbrella

List of the Top 15 Manila Chat Support Companies

  1. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    30% Chat Support Services
    40% Other
    View Profile Visit Website
  2. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Chat Support Services
    50% Other
    View Profile Visit Website
  3. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    35.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    35% Chat Support Services
    40% Other
    View Profile Visit Website
  4. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    34% Chat Support Services
    90% Other
    View Profile Visit Website
  5. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Parañaque, Philippines

    Ability to deliver

    38.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    20% Chat Support Services
    85% Other
    View Profile Visit Website
  6. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Chat Support Services
    70% Other
    View Profile Visit Website
  7. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Taguig, Philippines

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    15% Chat Support Services
    50% Other
    View Profile Visit Website
  8. Enshored Logotype

    Enshored

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    32% Chat Support Services
    70% Other
    View Profile Visit Website
  9. Booth Logotype

    Booth

    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32.1/40.0
    17.2/20 Reviews
    8/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    45% Chat Support Services
    80% Other
    View Profile Visit Website
  10. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    18% Chat Support Services
    25% Other
    View Profile Visit Website
  11. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    27% Chat Support Services
    50% Other
    View Profile Visit Website
  12. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    31.8/40.0
    18.2/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Chat Support Services
    85% Other
    View Profile Visit Website
  13. Cloudstaff Logotype

    Cloudstaff

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    30.4/40.0
    15.6/20 Reviews
    6/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Chat Support Services
    80% Other
    View Profile Visit Website
  14. Penbrothers Logotype

    Penbrothers

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  15. Customer Umbrella Logotype

    Customer Umbrella

    $1,000+
    < $25 / hr
    250 - 999
    Pasay, Philippines

    Ability to deliver

    28/40.0
    17/20 Reviews
    6.1/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    40% Chat Support Services
    85% Other
    View Profile Visit Website
  16. Catalyst BPX Logotype

    Catalyst BPX

    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Ability to deliver

    31.3/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Chat Support Services
    85% Other
    View Profile Visit Website
  17. Satellite Office Logotype

    Satellite Office

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    31.8/40.0
    15/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    10% Chat Support Services
    90% Other
    View Profile Visit Website
  18. Open Access BPO Logotype

    Open Access BPO

    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    0.6/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    20% Chat Support Services
    50% Other
    View Profile Visit Website
  19. vlbpo cx Logotype

    vlbpo cx

    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Ability to deliver

    26.7/40.0
    16.6/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Chat Support Services
    55% Other
    View Profile Visit Website
  20. Staffwiz LLC Logotype

    Staffwiz LLC

    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Ability to deliver

    30/40.0
    16/20 Reviews
    8.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Chat Support Services
    85% Other
    View Profile Visit Website
  21. MCVO Talent Outsourcing Services Logotype

    MCVO Talent Outsourcing Services

    $1,000+
    < $25 / hr
    50 - 249
    Makati, Philippines

    Ability to deliver

    25.1/40.0
    15.8/20 Reviews
    3.9/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Chat Support Services
    90% Other
    View Profile Visit Website
  22. Reliasourcing Inc Logotype

    Reliasourcing Inc

    Undisclosed
    Undisclosed
    250 - 999
    Manila, Philippines

    Ability to deliver

    21.1/40.0
    15.6/20 Reviews
    0.9/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    25% Chat Support Services
    60% Other
    View Profile Visit Website
  23. Magellan Solutions Outsourcing Inc Logotype

    Magellan Solutions Outsourcing Inc

    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Ability to deliver

    20.5/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    43% Chat Support Services
    75% Other
    View Profile Visit Website
  24. PREMIUMHELP Logotype

    PREMIUMHELP

    $1,000+
    < $25 / hr
    250 - 999
    Makati, Philippines

    Ability to deliver

    23.3/40.0
    16.2/20 Reviews
    2.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Chat Support Services
    90% Other
    View Profile Visit Website
  25. Concert 8 Solutions Inc. Logotype

    Concert 8 Solutions Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Ability to deliver

    19.3/40.0
    11.6/20 Reviews
    2.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    40% Chat Support Services
    35% Other
    View Profile Visit Website
  26. Dynamic Business Outsourcing Solutions Logotype

    Dynamic Business Outsourcing Solutions

    $5,000+
    Undisclosed
    50 - 249
    Quezon City, Philippines

    Ability to deliver

    20.6/40.0
    13/20 Reviews
    2.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    17% Chat Support Services
    80% Other
    View Profile Visit Website
  27. VXI Global Solutions Inc. Logotype

    VXI Global Solutions Inc.

    $25,000+
    < $25 / hr
    10,000+
    Makati, Philippines

    Ability to deliver

    8.7/40.0
    0/20 Reviews
    3/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    35% Chat Support Services
    55% Other
    View Profile Visit Website
  28. Centro Logotype

    Centro

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mandaluyong, Philippines

    Ability to deliver

    10.5/40.0
    0/20 Reviews
    4.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Chat Support Services
    85% Other
    View Profile Visit Website
  29. Everise Logotype

    Everise

    $250,000+
    Undisclosed
    10,000+
    Taguig, Philippines

    Ability to deliver

    9.3/40.0
    0/20 Reviews
    1.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    30% Chat Support Services
    90% Other
    View Profile Visit Website
  30. Collective Solution Logotype

    Collective Solution

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    71% Chat Support Services
    65% Other
    View Profile Visit Website

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