Top Call Center Services & Voice Services in Mexico
72 Companies
List of the Top Mexico Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves MexicoServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves MexicoServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Serves MexicoServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.
Reviews mention Accessible
Overall, clients expressed a positive sentiment regarding SupportYourApp's accessibility. They highlighted the team's proactive communication and availability, with one client noting that SYA's agents are always ready to assist and take on new responsibilities. A hospitality executive remarked on the importance of daily communication and the ease of reaching their account manager and CEO when needed. This consistent engagement fosters a collaborative atmosphere, contributing to a successful partnership.-
Call Center Services for Meditation App
5.0 Jan 23, 2023We primarily communicate via Slack, email, and regular meetings. Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up.
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Call Services for Vacation Rental Company
5.0 Jul 22, 2020We treat them as part of our team because their function’s essential to our organization. We communicate daily, and there’s a person in-house who manages the communication center. I touch base with the account manager and the company’s CEO about once a month. If there’s a topic we need to discuss, they’re available.
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More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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See All Locations (3)DSR, Argentina
Libertador Avenue 2442, 4th Floor, Olivos
DSR, Argentina B16362 - 5
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Unity Communications
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$1,000+< $25 / hr1,000 - 9,999Guadalajara, MexicoServices provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +4 services15% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a call center services company specializing in customer support, telemarketing, and inbound and outbound call handling. With a 99.59% attendance rate and high ratings for their professionalism and responsiveness, they maintain strong communication and consistently meet client needs. Their services lead to improved customer satisfaction and substantial growth, with client feedback reflecting a 100% positive sentiment.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective communication and reliability. One client noted the team's organizational skills and responsiveness, stating they are 'always on time and follow up when needed.' Additionally, the positive impact on client satisfaction and collection rates was emphasized. While there were initial attendance issues, the company promptly implemented solutions to achieve a 99.59% attendance rate, showcasing their commitment to improvement.Was this helpful?
6 of 7 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read moreWas this helpful?
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See All Locations (5)Guadalajara, Mexico
Calle Pedro Moreno 1677, Colonia Americana, Lafayette
Guadalajara, Mexico 44600301 - 400
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Remote Team Solutions is highly positive. Clients appreciate their effective communication and responsiveness, noting that the partnership is marked by a collaborative spirit. One client emphasized that Pedro, the CEO, was instrumental in understanding their needs and working together to define the role they were hiring for. They highlighted the importance of establishing a strong communication foundation, which has contributed to a successful ongoing partnership.-
Recruitment Solutions for Real Estate Company
5.0 Oct 18, 2021Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions reflect a strong positive sentiment, highlighting their effective project management and alignment with client values. A CTO from Nutiliti praised their trustworthiness and seamless integration into business operations, noting a four-year partnership and plans for continued collaboration. The client emphasized the company's responsiveness and support, appreciating their flexibility in management style. Overall, clients view Remote Team Solutions as a reliable partner, with no significant areas for improvement identified.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves MexicoServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Customized support
Clients have expressed strong satisfaction with HelpSquad's customized support, noting their willingness to adapt services based on changing needs. One client highlighted that the solution 'just worked' and praised the personalized service and technical proficiency at a competitive price. Overall, the sentiment reflects a high level of approval, with no reported areas for improvement, indicating HelpSquad's effective responsiveness and tailored approach to client requirements.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025They were also very willing to support our needs to scale up or down as our needs changed. The distinction here is their personalized level of service and broad technical depth for the cost.
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2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Serves MexicoServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Italian
- Arabic
- Spanish
- German
This provider is available in 2 time zones:
- Central European Time (CET)
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr1,000 - 9,999Serves MexicoServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (7)Guadalajara, Mexico
Av. De Las Americas 1254, 16th Floor
Guadalajara, Mexico 44610501 - 750
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$1,000+$25 - $49 / hr1,000 - 9,999San Pedro Garza García, Mexico
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
3 of 5 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of ContactPoint 360 highlight a strong commitment to quality and effective project management. Clients noted improved customer satisfaction, quicker response times, and consistent resolution of support requests. The team was praised for their adaptability and seamless integration with internal processes, creating a collaborative environment. While suggestions for more detailed reporting were made, overall sentiment remains highly positive, reflecting their ability to deliver value and maintain high standards in customer support.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (8)San Pedro Garza García, Mexico
Avenida José Vasconcelos
San Pedro Garza García, Mexico 66267201 - 250
+528132445265
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$1,000+< $25 / hr50 - 249Hermosillo, Mexico
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +4 services10% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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See All Locations (3)Hermosillo, Mexico
310 Boulevard Solidaridad
Hermosillo, Mexico 83250101 - 150
6648873020
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$100,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +2 services10% Staffing5% Finance & Accounting Outsourcing (FAO)Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read moreCiudad de México, Mexico
93 Avenida Paseo de la Reforma
Ciudad de México, Mexico 06030501 - 750
See All Locations (6)Ciudad de México, Mexico
99 Avenida Paseo de la Reforma
Ciudad de México, Mexico 06030501 - 750
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$1,000+Undisclosed1,000 - 9,999Mérida, Mexico
Services provided
15% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 11 projectsBoldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes.
Industry Experience
Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial servicesWas this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
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See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves MexicoServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Transparent
Clients consistently praised Simply Contact for their transparency throughout various projects. Feedback highlighted their proactive communication, which ensured clients were regularly informed about project progress and performance analytics. For instance, one client noted, "Simply Contact's transparent work process allows us to monitor performance closely," while another remarked on their ability to provide ongoing updates and insights. Overall, the sentiment surrounding transparency is highly positive, with clients appreciating the clarity and openness in their collaboration.-
Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023We've been impressed with their team's transparency in everything they do. We also appreciate that they bring new ideas on how to automate things, increase efficiency, and provide a better service to our customers.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process makes them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company
5.0 Apr 25, 2023The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
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Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021Transparency of a workflow that Simply Contact serves is definitely impressive. We have ongoing communication, get analytics and monitoring reports that keeps us constantly updated on project performance. Simply Contact is always open to the things we want to be improved or implemented.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021Besides the great quality of services, Simply Contact provides transparent workflow and communication. They ensure continuous monitoring and analytics processes to track project performance and improve workflows as it becomes necessary.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves MexicoServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999Serves MexicoServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Flexible
The sentiment surrounding flexibility in client feedback is overwhelmingly positive. Clients consistently highlight Valoris Center's adaptability to their specific needs, with one noting their proactive approach in handling unique demands and unplanned topics. Another client emphasized their ability to adjust during peak times, showcasing a strong alignment with client expectations. Overall, Valoris Center is recognized for its responsiveness and commitment to providing tailored solutions, reinforcing their reputation as a flexible partner.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Outbound Call Center Service for Automobile Company
5.0 Feb 21, 2023We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
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6 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
20% Call Center Services40% Sales Outsourcing20% Back Office Outsourcing +2 services10% Customer Service Outsourcing10% Direct MarketingSee all 6 projectsFirst Point Communications is a customer service center specializing in outbound call center services, including lead generation and appointment setting for B2B clients. Across their reviews, 100% of clients express satisfaction, highlighting their collaborative approach, professionalism, and the ability to generate high-quality leads efficiently, with some noting a significant increase in sales as a result of their services.
3 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Telecommunications Company
5.0 — First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that First Point Communications offers excellent value for money, with many noting a strong return on investment. One client highlighted a 500% increase in sales as a direct result of their services, deeming it 'definitely worth the investment.' Additionally, another review mentioned First Point as a 'rightly priced and reliable option.' Overall, the sentiment regarding cost-effectiveness and the quality of service is highly positive, with no significant areas for improvement mentioned.Was this helpful?
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See All Locations (1)Ensenada, Mexico
Av Floresta 321
Ensenada, Mexico 2283010 - 15
6197523455
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$250,000+< $25 / hr1,000 - 9,999Mexicali, Mexico
Services provided
30% Call Center Services40% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing5% HR ConsultingSee all 2 projectsTri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement.
Reviews mention Communicative
Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction.-
Call Center & Customer Support for Financial Services Firm
5.0 Aug 12, 2022We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online Retailer
5.0 — Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. Read moreWas this helpful?
Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
See All Locations (4)Mexicali, Mexico
Garita Nueva, Av. Rep. de Argentina 4680, Pimsa II
Mexicali, Mexico 21229751 - 1000
888-314-4530
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves MexicoServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
Reviews mention Puts the customer first
The feedback highlights Belkins' strong customer-centric approach, with clients noting their exceptional availability and willingness to assist throughout the project. One client emphasized their gratitude for not only the excellent service but also the friendly advice provided, showcasing Belkins' commitment to client success. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the collaborative efforts and high-quality outcomes achieved during their engagement.-
Email Marketing & SMM for Software Company
4.5 Apr 30, 2024The Belkins team is willing to explore different options in order to achieve the best outcome. In the first three months the target goal was not achieved, so we received a free month. They held true to their commitment. We've had a successful collaboration.
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Lead Generation Campaign for Business Consulting Firm
5.0 Dec 21, 2022Belkins were always available more matter timing and propose any kind of help they can. Like most high-tech companies, that have roots from Ukraine Belkins have shown incredible involvement, tried their best to reach the highest results and were able without any interruptions continuing working in terms of war.
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Sales Efforts for Production Studio
4.5 Nov 2, 2021Their customer service is great. I needed further help and even the owner had a meeting with us to help with things beyond his company's duties. It took about 2-3 months for fully development of efficient workflow, getting the right clients and the right amount of calls to create the volume we needed to make it profitable.
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Sales Staff Augmentation for Marketing Company
5.0 Feb 3, 2020We have a very easy line of communication. We use email, slack, phone, whatever means necessary to have open communication between them and us. Their unwaivering care and concern for our needs. Their availability and transparency.
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More responsive than most other service providers
Get in TouchBelkins is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)Was this helpful?
See All Locations (4)Kyiv, Ukraine
Volodymyrska St, 101
Kyiv, Ukraine 0200050 - 75
0674659513
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$1,000+< $25 / hr50 - 249Serves MexicoServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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See All Locations (3)London, England
96 Kensington High Street
London, England W8 4SG31 - 40
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$1,000+< $25 / hr50 - 249Serves MexicoServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Assistring LLC's exceptional operational control and multichannel support capabilities, with clients noting improved sales performance and reliability over five years. A Director from Media Markt praised their ability to handle tens of thousands of inbound calls effectively, emphasizing the company's strong alignment with client values and flexible collaboration. Overall, the sentiment is highly positive, with satisfaction stemming from consistent service delivery and effective communication.Was this helpful?
Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
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See All Locations (1)Shah Faisal Town, Pakistan
B-28 Taj center Shah Faisal Colony
Shah Faisal Town, Pakistan 75230201 - 250
+923400255599
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$10,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% Sales OutsourcingSee all 2 projectsCallTree BPO specializes in providing comprehensive Contact Center Services, including Customer Support Services and back-office support. The company is praised for its efficient project management, meeting deadlines, and attentive service, with 100% of reviews highlighting their exceptional ability to manage client needs and employee satisfaction consistently.
1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for Legal Assistance Document Processing Co
5.0 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming Read moreWas this helpful?
Industry Experience
CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
Services provided
80% Sales Outsourcing20% Demand Generation MarketingSee all 12 projectsSiete is a company specializing in Contact Center Services, offering critical support such as organizing business meetings and providing briefs. They have demonstrated substantial impact, helping clients close deals effectively. Feedback highlights Siete's timely delivery and proactive approach, with 100% of reviews expressing satisfaction and no areas identified for improvement.
Reviews mention Proactive
Clients have expressed a strong sentiment regarding Siete's proactive approach, highlighting their ability to deliver on time and effectively organize business meetings. One client specifically noted, 'Siete’s proactivity is impressive,' indicating satisfaction with their initiative and responsiveness. Overall, the feedback reflects a positive perception of Siete's proactive engagement, contributing to successful project outcomes.-
Appointment-Setting Services for Business Services Company
5.0 Feb 4, 2026Siete delivers on time and is proactive. We communicate via virtual meetings, emails, and messaging apps. Siete’s proactivity is impressive.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Siete's competitive pricing and excellent value for money. One CEO noted, "Their pricing fit our budget, and they offered good value for the cost," while another mentioned, "Good value for cost" being a decisive factor. Overall, the sentiment is positive, with multiple clients reporting satisfactory outcomes and effective lead generation relative to their investment, reinforcing Siete's reputation for delivering cost-effective solutions.Was this helpful?
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See All Locations (1)Ciudad de México, Mexico
Calle Varsovia
Ciudad de México, Mexico21 - 30
+51966774537
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Featured
What are Featured Providers?
$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$50,000+Undisclosed1,000 - 9,999Mexicali, Mexico
Services provided
45% Call Center Services45% Customer Service Outsourcing5% Back Office Outsourcing +1 service5% Sales OutsourcingRedial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Mexicali, Mexico
Avenida Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C.
Mexicali, Mexico 21100301 - 400
+18584657872
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$100,000+Undisclosed1,000 - 9,999Ciudad de México, Mexico
Services provided
50% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +1 service5% Back Office OutsourcingAvantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (4)Ciudad de México, Mexico
29 Avenida Presidente Masaryk
Ciudad de México, Mexico 11560151 - 200
+1 267 530-6849
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$10,000+< $25 / hr250 - 999Santiago de Querétaro, Mexico
Services provided
40% Call Center Services40% IT Staff Augmentation10% IT Managed Services +2 services5% Back Office Outsourcing5% IT Strategy ConsultingIn Santiago de Querétaro, Mexico, icorp is a midsize IT staff augmentation company. The team specializes in IT staff augmentation and Call Center Services.
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$5,000+< $25 / hr2 - 9Tijuana, Mexico
Services provided
70% Call Center Services10% Customer Service Outsourcing10% Email Marketing +1 service10% Sales OutsourcingAcierto Call Center is a small answering service company launched in 2018. Their services include Call Center Services and Email Marketing.
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$10,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Services provided
65% Call Center Services5% Back Office Outsourcing5% Corporate Relocation +5 services5% Customer Service Outsourcing5% Direct Marketing5% HR Outsourcing5% Other Marketing5% Sales OutsourcingLaunched in 2008, Concentra BPO is a large phone answering service. Their team specializes in Call Center Services and Direct Marketing.
Read moreMore responsive than most other service providers
Get in TouchConcentra BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr250 - 999Tijuana, Mexico
Services provided
30% Call Center Services45% Customer Service Outsourcing15% Sales Outsourcing +1 service10% Back Office OutsourcingBaja Call Center Inc, a Customer Service Outsourcing company, was launched in 2016. They provides Customer Service Outsourcing and Call Center Services.
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$250,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Services provided
50% Call Center Services50% Back Office OutsourcingPentafon is a call center and Back Office Outsourcing company founded in 2005. The firm specializes in Call Center Services and Back Office Outsourcing.
Read moreCiudad de México, Mexico
Laguna de Mayran
Ciudad de México, Mexico 113201001 - 2000
1 8007368236
See All Locations (2)Ciudad de México, Mexico
Calzada General Mariano Escobedo
Ciudad de México, Mexico 113201001 - 2000
1 8336546287
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Undisclosed< $25 / hr50 - 249Ciudad de México, Mexico
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +2 services10% Back Office Outsourcing10% Recruitment Process OutsourcingEssentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Ciudad de México, Mexico
Av Mexico 39-6 Hipódromo Condesa
Ciudad de México, Mexico 0610076 - 100
+34610428617
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$10,000+$25 - $49 / hr10 - 49Monterrey, Mexico
Services provided
35% Call Center Services25% Sales Outsourcing20% Back Office Outsourcing +1 service20% Customer Service OutsourcingServicios de Contacto Aries is a small Monterrey, Mexico-based call center. The team specializes in Call Center Services and Sales Outsourcing.
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$250,000+Undisclosed10 - 49Puerto Vallarta, Mexico
Services provided
70% Call Center Services10% Affiliate Marketing10% Direct Marketing +1 service10% Search Engine OptimizationOccupy S.A de C.V., a small telephone answering service, is headquartered in Puerto Vallarta, Mexico. Their services include Call Center Services and Affiliate Marketing.
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$5,000+Undisclosed1,000 - 9,999Ciudad Obregón, Mexico
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +5 services15% Recruitment Process Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingIntugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (4)Ciudad Obregón, Mexico
Prolongación Blvd. Colonial No. 300, Villas del Rey, 85136 Cdad. Obregón, Son.
Ciudad Obregón, Mexico 85136151 - 200
+ 52 644 433 6007
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$1,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
35% Call Center Services30% Customer Service Outsourcing15% Back Office Outsourcing +4 services5% IT Managed Services5% Sales Outsourcing5% Social Media Marketing5% Translation1Click Contact Center is a telephone answering service. They are in Tijuana, Mexico and Tijuana, Mexico, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Tijuana, Mexico
Services provided
10% Call Center Services20% Transcription15% IT Managed Services +5 services15% Sales Outsourcing10% AR/VR Development10% Accounting10% Custom Software Development10% Web DesignSee all 1 projectsVoxcentrix offers Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. Reviews highlight the company's role in significantly increasing sales and expanding into new markets. Clients appreciate Voxcentrix's friendly and responsive team, who act as brand ambassadors and effectively manage calls and customer interactions.
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$10,000+< $25 / hr2 - 9Tijuana, Mexico
Services provided
36% Call Center Services18% Customer Service Outsourcing14% Back Office Outsourcing +3 services12% Sales Outsourcing10% Business Consulting10% Financial ConsultingLM Call Center is an answering service. Headquartered in Tijuana, Mexico, the company offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Santa Catarina, Mexico
Services provided
20% Call Center Services25% Email Marketing25% Social Media Marketing +2 services15% Back Office Outsourcing15% Customer Service OutsourcingOne Contact by Grupo Migesa is an Email Marketing company. They are located in Santa Catarina, Mexico and have midsize team. They offer Email Marketing and Social Media Marketing.
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$250,000+< $25 / hr50 - 249Guadalajara, Mexico
Services provided
22% Call Center Services23% Business Consulting20% Customer Service Outsourcing +3 services15% Back Office Outsourcing10% Financial Consulting10% Sales OutsourcingPeople and Telecommunication Services is a Business Consulting company in Guadalajara, Mexico. The team focuses on Business Consulting and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Services provided
40% Call Center Services30% Sales Outsourcing10% Advertising +2 services10% Direct Marketing10% Email MarketingSee all 142 projectsCIENCE Technologies is a company that offers outbound call center and lead generation services. Feedback from reviews is mixed, with approximately 40% highlighting poor delivery and disorganization, while around 30% report effective lead generation and outreach success. Common themes include project management challenges, with some clients noting successful prospecting efforts and integration into customer care services.
Industry Experience
CIENCE Technologies has demonstrated expertise across various industries including IT Services, Healthcare, Financial Services, and Education. Feedback varies by sector; in IT and Healthcare, clients appreciate their effective lead generation and appointment setting. However, in industries like Consulting and Consumer Products, some clients report dissatisfaction with lead quality. Overall, sentiment is mixed, with notable strengths in communication and project management, yet concerns regarding team turnover and execution persist. Potential clients may find CIENCE a suitable partner for IT, Healthcare, and established service sectors.
Read All ReviewsSelect Industry to see insights
Financial services Healthcare Chemicals & Biotechnology Consulting Retail IT Services Food & Beverage Consumer Products Information technology Advertising & marketing Software Other Industry Human Resources Pharmaceuticals Business services Logistics & Supply Chain Education Arts, entertainment & music Telecommunications Environmental Services Manufacturing Automotive Media Hospitality & leisure LegalWas this helpful?
More responsive than most other service providers
Get in TouchCIENCE Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (3)Guadalajara, Mexico
Av Adolfo López Mateos Nte 95
Guadalajara, Mexico 446481001 - 2000
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 2004, Kobrar MX is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Monterrey, Mexico
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingAnswering service company MDY BPO was founded in 1997. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Ciudad de México, Mexico
Services provided
50% Call Center Services50% Back Office OutsourcingEficasia Contact Center, an answering service and Back Office Outsourcing company, specializes in Call Center Services and Back Office Outsourcing. The agency is based in Ciudad de México, Mexico.
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UndisclosedUndisclosed50 - 249Ciudad Obregón, Mexico
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingColloquium BPO is a call center. Their midsize team is headquartered in Tucson, Arizona and Ciudad Obregón, Mexico. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Ciudad Obregón, Mexico
Sonora Operations Prolongación Blvd. Colonial 300 sur
Ciudad Obregón, Mexico 85136+52.644.410.8967
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UndisclosedUndisclosed250 - 999Ciudad de México, Mexico
Services provided
100% Call Center ServicesUNO Contact Solutions Bureau is an answering service company. They were founded in 2007, and their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Ciudad de México, Mexico
Services provided
50% Call Center Services20% Direct Marketing20% Marketing Strategy +3 services5% Recruiting3% HR Outsourcing2% StaffingImpulse Telecommunications is a telephone answering service founded in 2002. Their services include Call Center Services and Direct Marketing.
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UndisclosedUndisclosed1,000 - 9,999Guadalajara, Mexico
Services provided
70% Call Center Services30% Back Office OutsourcingIntelya is an answering service company. They are headquartered in Guadalajara, Mexico and have large team. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Rosarito, Mexico
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingLaunched in 2017, APEX Call Centers is a midsize answering service based in Rosarito, Mexico. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Ciudad de México, Mexico
Services provided
20% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
Read moreSee All Locations (3)Ciudad de México, Mexico
Miguel E. Schultz 126, San Rafael, Cuauhtémoc
Ciudad de México, Mexico 064706 - 9
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UndisclosedUndisclosed10 - 49Mérida, Mexico
Services provided
20% Call Center Services20% Back Office Outsourcing15% Recruiting +4 services15% Staffing10% Business Consulting10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingIntangibles Talent is a telephone answering service located in Mérida, Mexico. They provide Call Center Services and Back Office Outsourcing and were launched in 2021.
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UndisclosedUndisclosed2 - 9Tijuana, Mexico
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service20% Sales OutsourcingCall center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
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$5,000+$100 - $149 / hr2 - 9Heroica Puebla de Zaragoza, Mexico
Services provided
20% Call Center Services40% Custom Software Development30% IT Managed Services +1 service10% Mobile App DevelopmentIntegralware is a software development firm. Launched in 2005, the agency is headquartered in Heroica Puebla de Zaragoza, Mexico. Their team offers Custom Software Development and IT managed
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UndisclosedUndisclosed50 - 249Tijuana, Mexico
Services provided
24% Call Center Services50% Back Office Outsourcing13% Customer Service Outsourcing +1 service13% Sales OutsourcingSmart-Connect Outsourcing solutions, a Back Office Outsourcing company, is headquartered in Tijuana, Mexico. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Ciudad de México, Mexico
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Back Office OutsourcingEstablished in 2011, Anexa Telecomunicaciones is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed10 - 49San Pedro Tlaquepaque, Mexico
Services provided
37% Call Center Services50% Back Office Outsourcing13% Customer Service OutsourcingBeliveo is a small San Pedro Tlaquepaque, Mexico-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
Services provided
10% CRM Consulting and SI10% Content Marketing10% Marketing Strategy +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web Design10% Web DevelopmentSee all 4 projectsCondor Digital Services LLC is a digital marketing and web design agency known for its comprehensive support across multiple marketing channels, including SEO, CRM management, and website design. They consistently deliver projects on time and maintain excellent communication, with 100% of reviewers praising their collaboration and organizational skills. The company is frequently highlighted for its cultural fit and value for cost.
Reviews mention Great team
Clients consistently highlight the exceptional team at Condor Digital Services LLC, noting their strong communication skills and timely project delivery. One client emphasized the team's willingness to assist and the alignment of company values, stating that the culture fit was a significant factor in their selection. Overall, the sentiment reflects a high level of satisfaction with the professionalism and dedication of the team.-
Digital Marketing Strategy for Outsourcing Company
5.0 Nov 8, 2023The team has great communication skills and the people that work for us are great. Their willingness to work and how on time they deliver everything was impressive.
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Industry Experience
Condor Digital Services LLC has demonstrated expertise primarily in the Consulting and Business Services industries. Clients commend their adaptability, timely delivery, and collaborative approach. In Consulting, they excelled in digital marketing strategies and website redesigns, leading to enhanced lead generation and market reach. In Business Services, they supported marketing initiatives across various channels, strengthening brand awareness and operational efficiency. Overall, feedback reflects a strong sentiment of satisfaction, recommending Condor for clients seeking reliable marketing and operational support.
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Consulting Business servicesWas this helpful?
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See All Locations (2)Ciudad de México, Mexico
310 Avenida Moliere
Ciudad de México, Mexico 1153010 - 15
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UndisclosedUndisclosed50 - 249Tijuana, Mexico
Services provided
30% Call Center Services45% Customer Service Outsourcing25% Back Office OutsourcingLaunched in 2010, Motiva Contact Centers, a midsize Customer Service Outsourcing company, is based in Tijuana, Mexico. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Santiago de Querétaro, Mexico
Services provided
30% Call Center Services30% Sales Outsourcing10% Business Consulting +3 services10% Email Marketing10% Market Research10% Marketing StrategySee all 1 projectsHounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for CRM SaaS Company
5.0 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email Read moreWas this helpful?
Industry Experience
Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.Was this helpful?
See All Locations (2)Santiago de Querétaro, Mexico
Centro
Santiago de Querétaro, Mexico2 - 5
+ 52 1 442 608 2014
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
25% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +1 service10% Sales OutsourcingPhonex is a Customer Service Outsourcing company. Their small team is headquartered in Ciudad de México, Mexico. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$200 - $300 / hr2 - 9Mazatlán, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Event Management10% HR Outsourcing10% Recruiting10% Recruitment Process Outsourcing10% Staffing10% Translation10% Web DesignINSPACE COWORKING is a web design agency in Mazatlán, Mexico. Their services include Web Design and Call Center Services.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Recruiting +3 services10% Back Office Outsourcing10% HR Outsourcing10% StaffingContacto Empresarial is a call center. They specialize in Call Center Services and Customer Service Outsourcing and are based in Ciudad de México, Mexico.
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UndisclosedUndisclosed50 - 249Ciudad Obregón, Mexico
Services provided
20% Call Center Services30% IT Managed Services30% IT Strategy Consulting +1 service20% Back Office OutsourcingIntugo Mexico, an IT strategy consulting company, is based in Ciudad Obregón, Mexico and Hermosillo, Mexico. Their services include IT strategy consulting and IT managed services.
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Ability to Deliver considers three criteria:
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List of the Top 7 Mexico Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49San Diego, CA
Ability to deliver
31.7/40.016.2/20 Reviews9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Ability to deliver
25.3/40.016.2/20 Reviews3/10 Clients & Experience6.1/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other -
$10,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
22.1/40.016.6/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249San Diego, CA
Ability to deliver
25.8/40.019/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
15% Call Center Services85% Other -
$50,000+Undisclosed1,000 - 9,999San Diego, CA
Ability to deliver
13.3/40.00/20 Reviews6.3/10 Clients & Experience7/10 Market PresenceService focus
45% Call Center Services5% Sales Outsourcing50% Other -
$100,000+Undisclosed1,000 - 9,999Tulsa, OK
Ability to deliver
7.5/40.00/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services20% Sales Outsourcing30% Other -
$10,000+< $25 / hr250 - 999Santiago de Querétaro, Mexico
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services60% Other -
$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
45% Call Center Services55% Other -
$5,000+< $25 / hr2 - 9Tijuana, Mexico
Ability to deliver
5.2/40.00/20 Reviews1.2/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services10% Sales Outsourcing20% Other -
$10,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
65% Call Center Services5% Sales Outsourcing30% Other -
Undisclosed< $25 / hr250 - 999Tijuana, Mexico
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other -
$250,000+< $25 / hr1,000 - 9,999San Miguel, Mexico City, Mexico
Ability to deliver
4.7/40.00/20 Reviews0/10 Clients & Experience4.7/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed< $25 / hr50 - 249Barcelona, Spain
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services25% Sales Outsourcing45% Other -
$10,000+$25 - $49 / hr10 - 49Monterrey, Mexico
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$250,000+Undisclosed10 - 49Puerto Vallarta, Mexico
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services30% Other -
$5,000+Undisclosed1,000 - 9,999Tucson, AZ
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Call Center Services5% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Tijuana, Mexico
Ability to deliver
7.7/40.00/20 Reviews2.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services15% Sales Outsourcing75% Other -
$10,000+< $25 / hr2 - 9Tijuana, Mexico
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
36% Call Center Services12% Sales Outsourcing52% Other
Latest Call Centers Articles
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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