Top Call Center Services & Voice Services in Mexico City

Ratings Updated: October 25, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Mexico City, Mexico

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Efficient
Hugo Inc. has received overwhelmingly positive feedback regarding their efficiency. Clients highlighted their remarkable ability to streamline processes, exemplified by one client noting a reduction in partner integration time from three weeks to one. Another remarked on their swift ramp-up of call center operations, significantly enhancing customer engagement. Reviewers consistently praised Hugo's proactive project management and seamless integration into existing workflows, with one client stating they delivered an 80% improvement in efficiency compared to in-house efforts.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Mexico City, Mexico

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Helpful
Helpware CX has received overwhelmingly positive feedback regarding their helpfulness. Clients highlighted the team's commitment to providing seamless, 24/7 support and their proactive approach in addressing concerns. For instance, one client noted the agents' adeptness and willingness to learn about their business. Another emphasized the effective communication and friendly demeanor of the Helpware team. Overall, clients expressed satisfaction with Helpware's performance and noted no significant areas for improvement.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. The experience was honestly seamless and they continue to be a great partner.
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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Helpware’s commitment and willingness to help out is what makes them so impressive.
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Staff Augmentation for Computer Software Company

4.5 Oct 24, 2019

They have found two spectacular people who have been a pleasure to work with. They have been very helpful in addressing any of our concerns. It feels like there is a team behind our people. It's probably because there is.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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SupportYourApp

4.8 88 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Mexico City, Mexico

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp has generally received positive feedback regarding its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while providing high-quality support services. For instance, one client mentioned that SupportYourApp offered 'good value for cost,' contributing to improved customer satisfaction and reduced internal workload. However, a few reviews expressed concerns about inconsistencies in service quality, indicating that the value may vary depending on specific circumstances and team composition.
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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Siete

4.8 13 reviews

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Ciudad de México, Mexico

Services provided

80% Sales Outsourcing

20% Demand Generation Marketing

Siete is a company specializing in Contact Center Services, offering prospecting and organizing business meetings for diverse industries. Reviewers praise their timely delivery and impressive proactivity, with 100% highlighting their effective communication. However, 50% suggest improvements in providing clearer progress data. Overall, Siete has successfully facilitated valuable meetings and deals for their clients.

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Industry Experience

Siete has garnered positive feedback across various industries, including Information Technology, Business Services, Advertising & Marketing, and Consulting. Clients commend their lead generation and prospecting expertise, reporting substantial increases in qualified leads and successful meetings. In Information Technology, sentiment is particularly strong for their impactful prospecting services. In Advertising & Marketing, clients appreciate their methodological approach and commitment. Overall, Siete is well-suited for businesses seeking growth in lead generation and sales pipeline enhancement.
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Advertising & marketing Software IT Services Healthcare Food & Beverage Human Resources Supply Chain, Logistics, and Transport Education Consulting Business services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Siete's strong value for money, noting competitive pricing and effective lead generation. For instance, one CMO mentioned that Siete offered 'good value for the cost,' while a CEO appreciated their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with multiple clients reporting effective outcomes such as increased qualified leads and successful meetings, reinforcing the perception of Siete as a valuable partner.
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Ciudad de México, Mexico

Calle Varsovia
Ciudad de México, Mexico
21 - 30

+51966774537

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Mexico City emphasize Siete’s ability to build a targeted system for generating qualified leads across priority industries. One client reported over 30 meetings and two new customers, and valued Siete’s professionalism, responsiveness, and shared dashboard.
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Call Center Services International

Not yet reviewed

Verified

$100,000+

< $25 / hr

1,000 - 9,999

Ciudad de México, Mexico

Services provided

45% Call Center Services

30% Customer Service Outsourcing

10% Recruitment Process Outsourcing +2 services

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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Ciudad de México, Mexico

93 Avenida Paseo de la Reforma
Ciudad de México, Mexico 06030
501 - 750

Ciudad de México, Mexico

99 Avenida Paseo de la Reforma
Ciudad de México, Mexico 06030
501 - 750

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Featured

What are Featured Providers?

SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Mexico City, Mexico

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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1 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.
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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.
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United States (7) Canada (1) Malaysia (1) Philippines (1) Singapore (1)

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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Mexico City, Mexico

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

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Reviews mention Professional
Simply Contact has received consistently positive feedback regarding their professionalism from various clients. They are praised for their ability to manage customer support efficiently across multiple channels, demonstrating a professional tone and responsiveness. Clients noted the team's adaptability to specific needs and their commitment to achieving high customer satisfaction scores. Many reviews highlighted the excellent project management skills of Simply Contact, with timely delivery and effective communication being key strengths. Overall, the sentiment reflects a strong appreciation for their professional approach and reliable service.

Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
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Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

Simply Connect did a great job providing customer support agents to handle our email tickets on Freshdesk. They quickly got up to speed with our processes and maintained a friendly, professional tone when interacting with our customers. The team met all our expectations, resolving tickets on time and keeping our customers happy.
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Call Center Services for HR Services & Biz Process Provider

5.0 Oct 22, 2020

The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.
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Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Mexico City, Mexico

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

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Reviews mention Reliable
Clients consistently describe Virtual Sales Limited as a reliable partner, delivering on their commitments with professionalism and consistency. For instance, a VP from Mobex noted their reliability in generating qualified leads and conducting effective outreach, while a Marketing Manager from Mindset AI highlighted their consistent results and seamless service. Additionally, a Technical Director from Digital Gambit praised their responsive communication and structured approach, emphasizing that they manage activities professionally and adapt to feedback effectively.

Telemarketing Services for Customer Engagement Platform

4.5 Mar 20, 2023

VSL's proven track record of consistently delivering booked meetings makes them a reliable and effective partner. Overall, we highly recommend VSL for their outstanding service and ability to help us achieve our goals.
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Sales Outsourcing for Telecommunications Company

5.0 Feb 19, 2026

They're very reliable and deliver exactly what they commit to every time. We communicate through virtual meetings. What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected.
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Sales Support Services for Digital Agency

5.0 Aug 24, 2026

Virtual Sales Limited have been easy to work with and have managed the activity professionally. Communication is regular and clear, with good visibility of outreach activity, prospect feedback and any opportunities generated. Meetings and opportunities are communicated promptly, and the ongoing activity has been delivered consistently and reliably.
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Industry Experience

Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Business services Advertising & marketing Telecommunications Other industries Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

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Condor Digital Services LLC

5.0 4 reviews

$5,000+

$25 - $49 / hr

50 - 249

Ciudad de México, Mexico

Services provided

10% CRM Consulting and SI

10% Content Marketing

10% Marketing Strategy +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

10% Web Development

Condor Digital Services LLC is a digital marketing and web design agency known for its comprehensive support across multiple marketing channels, including SEO, CRM management, and website design. They consistently deliver projects on time and maintain excellent communication, with 100% of reviewers praising their collaboration and organizational skills. The company is frequently highlighted for its cultural fit and value for cost.

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Industry Experience

Condor Digital Services LLC has demonstrated strong expertise in the business services and consulting industries, particularly in digital marketing strategies, web design, and lead generation. Clients have praised their responsiveness, project management, and ability to integrate seamlessly with existing teams. Overall sentiment is highly positive, highlighting their capacity to deliver results and establish strong partnerships. This provider is well-suited for companies seeking support in marketing, operational optimization, and digital strategy.
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Consulting Business services

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Average Project Cost Breakdown

What Clients Have Said
Condor Digital Services LLC has received positive feedback regarding their cost and value for money. Clients highlighted that their pricing aligns with budget expectations, with one remarking on the 'good value for cost.' Additionally, they were praised for delivering projects on time and maintaining a strong communication flow, which enhances perceived value. Overall, the sentiment is favorable, with clients appreciating the balance between quality service and affordability.
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Fort Lauderdale, Florida (2) Boca Raton, Florida (1) Plantation, Florida (1)

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Ciudad de México, Mexico

310 Avenida Moliere
Ciudad de México, Mexico 11530
10 - 15

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Avantive Solutions

Not yet reviewed

$100,000+

Undisclosed

1,000 - 9,999

Ciudad de México, Mexico

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Sales Outsourcing +1 service

5% Back Office Outsourcing

Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Avantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Ciudad de México, Mexico

29 Avenida Presidente Masaryk
Ciudad de México, Mexico 11560
151 - 200

+1 267 530-6849

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Pentafon

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Ciudad de México, Mexico

Services provided

50% Call Center Services

50% Back Office Outsourcing

Pentafon is a call center and Back Office Outsourcing company founded in 2005. The firm specializes in Call Center Services and Back Office Outsourcing.
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Ciudad de México, Mexico

Laguna de Mayran
Ciudad de México, Mexico 11320
1001 - 2000

1 8007368236

Ciudad de México, Mexico

Calzada General Mariano Escobedo
Ciudad de México, Mexico 11320
1001 - 2000

1 8336546287

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Concentra BPO

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Ciudad de México, Mexico

Services provided

65% Call Center Services

5% Back Office Outsourcing

5% Corporate Relocation +5 services

5% Customer Service Outsourcing

5% Direct Marketing

5% HR Outsourcing

5% Other Marketing

5% Sales Outsourcing

Launched in 2008, Concentra BPO is a large phone answering service. Their team specializes in Call Center Services and Direct Marketing.
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More responsive than most other service providers

Concentra BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Ciudad de México, Mexico

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Essentiel Outsourcing S.L is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Ciudad de México, Mexico

Av Mexico 39-6 Hipódromo Condesa
Ciudad de México, Mexico 06100
76 - 100

+34610428617

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Featured

What are Featured Providers?

Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Mexico City, Mexico

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Assistring LLC

5.0 16 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Serves Mexico City, Mexico

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Mexico City, Mexico

Services provided

25% Call Center Services

30% Back Office Outsourcing

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.

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Reviews mention Efficient
Overall, clients have praised TechSpeed Inc. for their exceptional efficiency in project execution. One client noted their data entry project, involving nearly 5,000 records, was completed within a tight six-hour window with little to no errors. Another highlighted their capacity to deliver a comprehensive research report in record time, emphasizing effective communication and responsiveness. Clients consistently commend TechSpeed's organized approach and commitment to meeting deadlines, reflecting a strong positive sentiment regarding their efficiency.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to admired.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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United States (16) Canada (1)

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Eficasia Contact Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Ciudad de México, Mexico

Services provided

50% Call Center Services

50% Back Office Outsourcing

Eficasia Contact Center, an answering service and Back Office Outsourcing company, specializes in Call Center Services and Back Office Outsourcing. The agency is based in Ciudad de México, Mexico.
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UNO Contact Solutions Bureau

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ciudad de México, Mexico

Services provided

100% Call Center Services

UNO Contact Solutions Bureau is an answering service company. They were founded in 2007, and their services include Call Center Services.
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Impulse Telecommunications

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ciudad de México, Mexico

Services provided

50% Call Center Services

20% Direct Marketing

20% Marketing Strategy +3 services

5% Recruiting

3% HR Outsourcing

2% Staffing

Impulse Telecommunications is a telephone answering service founded in 2002. Their services include Call Center Services and Direct Marketing.
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Anexa Telecomunicaciones

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ciudad de México, Mexico

Services provided

35% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing

Established in 2011, Anexa Telecomunicaciones is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Call Center Services, and is midsize.
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Phonex

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

25% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

10% Sales Outsourcing

Phonex is a Customer Service Outsourcing company. Their small team is headquartered in Ciudad de México, Mexico. Their team provides Customer Service Outsourcing and Call Center Services.
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GO4

Not yet reviewed

$25,000+

$100 - $149 / hr

10 - 49

Ciudad de México, Mexico

Services provided

15% Call Center Services

35% IT Managed Services

25% Cloud Consulting & SI +2 services

15% Business Continuity Management

10% IT Strategy Consulting

GO4 is a Ciudad de México, Mexico-based IT managed services company. Founded in 2010, the team provides IT managed services and cloud consulting & SI.
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Grupo Concentra

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% IT Strategy Consulting +5 services

10% Customer Service Outsourcing

10% Email Marketing

10% IT Managed Services

10% Sales Outsourcing

10% Social Media Marketing

Grupo Concentra is a small Ciudad de México, Mexico-based Back Office Outsourcing company. Their services include Back Office Outsourcing and IT strategy consulting.
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Especialistas Contacto Directo

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

10% Call Center Services

20% Web Development

10% Back Office Outsourcing +6 services

10% Customer Service Outsourcing

10% E-Commerce Development

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Web development company Especialistas Contacto Directo is headquartered in Ciudad de México, Mexico. Established in 2008, the team offers Web Development and Back Office Outsourcing.
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Zocallo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ciudad de México, Mexico

Services provided

21% Call Center Services

44% Customer Service Outsourcing

35% Back Office Outsourcing

Customer Service Outsourcing company Zocallo was established in 2011. The company focuses on Customer Service Outsourcing and Back Office Outsourcing, and is small.
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Touchpoint Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

40% SMS Marketing

40% Sales Outsourcing

20% Search Engine Optimization

Touchpoint Marketing is a Sales Outsourcing company founded in 2016. Headquartered in Ciudad de México, Mexico, the team specializes in Sales Outsourcing and SMS Marketing.
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quantum.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

15% Branding

15% Content Marketing

15% Event Management +4 services

15% Graphic Design

15% Sales Outsourcing

15% Social Media Marketing

10% Public Relations

Quantum. Is a branding agency. Headquartered in Ciudad de México, Mexico, their team offers Branding and Social Media Marketing.
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TPS Contact Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ciudad de México, Mexico

Services provided

16% Call Center Services

48% Customer Service Outsourcing

20% Marketing Strategy +1 service

16% Back Office Outsourcing

Located in Ciudad de México, Mexico, TPS Contact Center is a Customer Service Outsourcing company. Founded in 1999, the team specializes in Customer Service Outsourcing and Marketing Strategy.
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Qualfon

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

12% Call Center Services

28% Customer Service Outsourcing

20% Fulfillment +4 services

10% Digital Strategy

10% E-Commerce Development

10% Print Design

10% Social Media Marketing

Customer Service Outsourcing company Qualfon was established in 1996. The firm focuses on Customer Service Outsourcing and Fulfillment.
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Akro BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ciudad de México, Mexico

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Managed Services

20% Sales Outsourcing

Akro BPO is a midsize IT managed services company based in Ciudad de México, Mexico. Their services include IT managed services and Call Center Services.
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Top Call Center Services & Voice Services in Mexico City

List of the Top Mexico City Call Center Companies & Voice Services

Reviews mention Efficient

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Reviewed 3 times in the past 6 months

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Reviews mention Reliable

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Avantive Solutions is very responsive

Concentra BPO is very responsive

Essentiel Outsourcing S.L is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Industry Experience

Select Industry to see insights

Assistring LLC is very responsive

Customer Support call

Reviews mention Efficient

Data Mining to Assess Global Pain Landscape

Data Entry for Scholarship Fund

Data Entry for Scholarship Fund

Data Entry for Scholarship Fund

Customer Service Outsourcing for Home Care Agency

Industry Experience

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