Top Telemarketing Companies in Latin America
From Bogotá and Medellín to Mexico City, São Paulo, and San José, Latin America has emerged as a nearshore telemarketing hub with bilingual talent, time zone alignment to North America, and strong industry depth. On Clutch, you can evaluate Latin American telemarketing providers by verified client reviews, service focus (outbound sales, appointment setting, lead generation), languages supported (Spanish, Portuguese, English), and tech integrations.
Our vetting process highlights each firm’s specialties, case studies, and pricing so you can shortlist partners that fit your goals and budget. Use filters to narrow by hourly rate, minimum spend, industry expertise, and location to find a high-performing team for your market. Browse more options:
• Telemarketing Companies in Mexico
• Telemarketing Companies in Venezuela
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
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See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
$5,000+Undisclosed50 - 249Serves Latin AmericaServices provided
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See all 66 projectsSalesRoads is a leading provider of outbound call center and telemarketing services. Their reviews highlight a 100% success rate in delivering qualified leads and consistent appointment setting, with clients noting impressive project management and adaptability. SalesRoads excels in customer care services, with 86% of reviews praising their ability to understand client needs and deliver strategic results effectively.
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$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
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See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
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$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
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See all 44 projectsUnity Communications is a company specializing in Contact Center Services and Customer Support Services, offering inbound and outbound call center solutions. Feedback from reviews highlights their professionalism, timely communication, and valuable support, with 100% of reviewers praising their service quality. Most clients appreciate their proactive approach and the seamless integration of their teams into existing operations. Some noted areas for improvement in initial processes, but overall satisfaction remains high.
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UndisclosedUndisclosed250 - 999Torreón, Mexico
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See all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
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$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
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See all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
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UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
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See all 12 projectsOutsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
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See all 6 projectsFirst Point Communications is a customer service center specializing in outbound call center services, including lead generation and appointment setting for B2B clients. Across their reviews, 100% of clients express satisfaction, highlighting their collaborative approach, professionalism, and the ability to generate high-quality leads efficiently, with some noting a significant increase in sales as a result of their services.
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$100,000+Undisclosed10,000+Bogotá, Colombia
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See all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
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$1,000+< $25 / hr50 - 249Tijuana, Mexico
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See all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
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$100,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
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Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Bogotá, Colombia
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See all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
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$1,000+< $25 / hr250 - 999Belize City, Belize
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See all 11 projectsProtel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.
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$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
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See all 7 projectsSolvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
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$250,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
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See all 2 projectsTri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
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See all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
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$1,000+< $25 / hr250 - 999São Paulo, Brazil
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See all 20 projectsCustomer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.
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UndisclosedUndisclosed1,000 - 9,999Heroica Nogales, Mexico
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See all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
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$1,000+Undisclosed10 - 49Medellín, Colombia
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See all 13 projectsCloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.
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$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
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See all 1 projectsHounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
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See all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
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$10,000+< $25 / hr50 - 249Tijuana, Mexico
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See all 4 projectsCallTree BPO is a specialized provider of Contact Center Services, offering solutions such as Customer Support Services, Inbound and Outbound Call Handling, and Customer Care Services. Reviews indicate a strong reputation, with 100% positive feedback highlighting their timely delivery and ability to tailor solutions to client needs. Notably, 50% of reviewers commend their attentive project management and employee satisfaction.
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$1,000+Undisclosed10 - 49Medellín, Colombia
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See all 3 projectsRAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs.
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
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See all 1 projectsInfinity Center BPO is a contact center service provider specializing in telemarketing and customer care services. Reviewers highlight their impressive performance in increasing sales by 30% and managing high call volumes. Their personalized service approach and effective communication, despite minor cultural differences, have been well-received, with over 90% of feedback being positive.
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$5,000+Undisclosed1,000 - 9,999Hermosillo, Mexico
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See all 1 projectsIntugo is a provider of Contact Center Services, excelling in managing call centers and performing telephonic support tasks. Reviews highlight their exceptional impact, with a significant reduction in missed calls from 24% to 1% and improved insurance process accuracy from 92% to 99%. Clients appreciate their timely delivery and cultural integration, with 100% of reviewers expressing satisfaction without noting any areas for improvement.
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$1,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
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See all 142 projectsCIENCE Technologies is a company specializing in outbound call center, telemarketing, and customer support services aimed at lead generation and sales development. Reviews exhibit a mixed performance with approximately 50% of clients expressing satisfaction with their outreach capabilities, while the other half report unmet expectations and poor results. Notably, 60% of reviewers cited issues with project management and sales team performance.
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
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See all 1 projectsCallsite Solutions is a provider of comprehensive Contact Center Services, specializing in inbound and outbound call handling and Customer Support Services. Their reviews highlight their impressive connectivity and project management, contributing to a significant reduction in call drop rates. However, some delays in scaling up resources were noted. Overall, they effectively supported a hospital's customer service needs during high-demand periods.
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$5,000+< $25 / hr50 - 249Medellín, Colombia
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See all 1 projectsOrigen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.
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$10,000+$25 - $49 / hr50 - 249Buenos Aires, Argentina
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See all 12 projectsLinkSolution offers comprehensive Call Center Services, including both inbound and outbound call handling, with a strong focus on customer support and telephonic assistance. The company is consistently praised for its excellent project management and ability to meet customer needs, with 100% of reviews highlighting their attentive service and positive outcomes. Reviewers commend LinkSolution's commitment to continuous improvement and professional client accompaniment.
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UndisclosedUndisclosed250 - 999Montevideo, Uruguay
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Casa Tres is a telephone answering service. Their midsize team is located in Montevideo, Uruguay. Their services include Call Center Services and Customer Service Outsourcing.
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$100,000+Undisclosed1,000 - 9,999San Pedro Tlaquepaque, Mexico
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Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Bogotá, Colombia
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Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$10,000+Undisclosed10,000+Córdoba, Argentina
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Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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$250,000+Undisclosed10,000+Ciudad de Guatemala, Guatemala
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Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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$25,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
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VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$10,000+< $25 / hr1,000 - 9,999Heredia, Costa Rica
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Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Buenos Aires, Argentina
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Customer Service Outsourcing company Grupo PYD is headquartered in Buenos Aires, Argentina. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
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Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
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$10,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
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Launched in 2008, Concentra BPO is a large phone answering service. Their team specializes in Call Center Services and Direct Marketing.
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$1,000+< $25 / hr250 - 999Santa Cruz de la Sierra, Bolivia
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Conecta Redes y Servicios S.A.S is an answering service company in Santa Cruz de la Sierra, Bolivia. Established in 2006, the team specializes in Call Center Services and Customer Service
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$5,000+Undisclosed10 - 49Montevideo, Uruguay
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Answering service company Expand Omnichannel Customer Journey Software specializes in Call Center Services and SMS Marketing. They are located in Montevideo, Uruguay.
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$5,000+< $25 / hr250 - 999sao paulo, Brazil
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Founded in 2011, Altio BPO and Technology is a software development firm and call center service. The firm focuses on Custom Software Development and Call Center Services, and is midsize.
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$1,000+< $25 / hr250 - 999Santa Catarina, Mexico
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One Contact by Grupo Migesa is an Email Marketing company. They are located in Santa Catarina, Mexico and have midsize team. They offer Email Marketing and Social Media Marketing.
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$1,000+< $25 / hr1,000 - 9,999San Pedro Sula, Honduras
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Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr10 - 49Monterrey, Mexico
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Servicios de Contacto Aries is a small Monterrey, Mexico-based call center. The team specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Georgetown, Guyana
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Express International Inc. Is a call center service. They focus on Call Center Services and Recruiting and are headquartered in Georgetown, Guyana and Anna Regina, Guyana.
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$10,000+< $25 / hr2 - 9Tijuana, Mexico
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LM Call Center is an answering service. Headquartered in Tijuana, Mexico, the company offers Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr10 - 49Barranquilla, Colombia
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G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
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$250,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
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Pentafon is a call center and Back Office Outsourcing company founded in 2005. The firm specializes in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Barranquilla, Colombia
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Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr2 - 9Tijuana, Mexico
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Acierto Call Center is a small answering service company launched in 2018. Their services include Call Center Services and Email Marketing.
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Undisclosed< $25 / hr50 - 249Ciudad de México, Mexico
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Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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List of the Top 15 Latin America Telemarketing Services
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$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services50% B2C Telemarketing & telesales80% Other -
$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services100% B2C Telemarketing & telesales85% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services25% B2C Telemarketing & telesales90% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
28.7/40.016.4/20 Reviews4.8/10 Clients & Experience7.5/10 Market PresenceService focus
41% Call Center Services35% B2C Telemarketing & telesales59% Other -
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Ability to deliver
31.7/40.016.2/20 Reviews9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services100% B2C Telemarketing & telesales80% Other -
$100,000+Undisclosed10,000+Bogotá, Colombia
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
Ability to deliver
31.8/40.018.2/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services25% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr250 - 999Belize City, Belize
Ability to deliver
26.8/40.017/20 Reviews3/10 Clients & Experience6.8/10 Market PresenceService focus
45% Call Center Services70% B2C Telemarketing & telesales55% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services25% B2C Telemarketing & telesales85% Other -
$250,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Ability to deliver
25.3/40.016.2/20 Reviews3/10 Clients & Experience6.1/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services50% B2C Telemarketing & telesales60% Other -
$1,000+< $25 / hr250 - 999São Paulo, Brazil
Ability to deliver
27.8/40.016.8/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services70% B2C Telemarketing & telesales90% Other -
UndisclosedUndisclosed1,000 - 9,999Heroica Nogales, Mexico
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services67% B2C Telemarketing & telesales70% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
24.8/40.016.2/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Ability to deliver
22.6/40.016.2/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services40% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
24.8/40.018/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
15% Call Center Services30% B2C Telemarketing & telesales85% Other -
$10,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
22.7/40.017.2/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% B2C Telemarketing & telesales70% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services50% B2C Telemarketing & telesales75% Other -
$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services25% B2C Telemarketing & telesales40% Other -
$5,000+Undisclosed1,000 - 9,999Hermosillo, Mexico
Ability to deliver
22.5/40.017/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services10% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
14.4/40.014.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% B2C Telemarketing & telesales60% Other -
$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Ability to deliver
21.9/40.016.2/20 Reviews1.7/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services10% B2C Telemarketing & telesales60% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.2/40.016.2/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services15% B2C Telemarketing & telesales70% Other -
$10,000+$25 - $49 / hr50 - 249Buenos Aires, Argentina
Ability to deliver
21.4/40.015/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
15% Call Center Services20% B2C Telemarketing & telesales85% Other -
UndisclosedUndisclosed250 - 999Montevideo, Uruguay
Ability to deliver
12.1/40.00/20 Reviews7.5/10 Clients & Experience4.6/10 Market PresenceService focus
35% Call Center Services100% B2C Telemarketing & telesales65% Other -
$100,000+Undisclosed1,000 - 9,999San Pedro Tlaquepaque, Mexico
Ability to deliver
7.5/40.00/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services100% B2C Telemarketing & telesales50% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services80% B2C Telemarketing & telesales77% Other -
$10,000+Undisclosed10,000+Córdoba, Argentina
Ability to deliver
6.8/40.00/20 Reviews0/10 Clients & Experience6.8/10 Market PresenceService focus
40% Call Center Services50% B2C Telemarketing & telesales60% Other
Latest Telemarketing Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Latin America Telemarketing FAQs
Latin American telemarketing partners combine nearshore convenience with multilingual reach. Teams in major hubs like Bogotá, Medellín, Mexico City, Guadalajara, Monterrey, São Paulo, Buenos Aires, Santiago, Lima, and San José offer:
- Time zone overlap with US and Canada for real-time coaching, QA, and sales handoffs
- Native Spanish or Portuguese plus strong English proficiency for pan-Americas coverage
- Cost efficiencies without sacrificing enterprise-grade tools and reporting
- Cultural affinity that improves rapport-building and conversion on outbound calls
For US-facing campaigns, many providers operate with TCPA-aware dialing practices and adopt North American sales playbooks, making onboarding faster and outcomes more predictable.
Pricing varies thanks to a multitude of factors, including language requirements, complexity, and sales motion. According to Clutch’s recent data, typical ranges go:
- Shared-agent outbound support: $8 – $18 per hour (USD)
- Dedicated SDRs or bilingual closers: $18 – $35 per hour
- Specialized B2B appointment setting or compliance-heavy programs: $25 – $45 per hour
- Per-meeting or per-qualified-lead fees: $150 – $600 per meeting, depending on your ICP and region
- Monthly retainers for dedicated pods: $5,000 – $25,000+
Before committing to a long-term partnership, make sure to ask for a 60–90 day pilot with clear KPIs (connect rate, conversation-to-meeting rate, show rate, qualified pipeline).
- SaaS and technology – SDR programs, demos, renewals, upsell motions
- Fintech and financial services – KYC outreach, collections follow-up, wealth and insurance appointments
- E-commerce and retail – abandoned cart recovery, win-back, cross-sell
- Healthcare and medtech – patient engagement, scheduling, provider outreach (HIPAA-aware teams)
- Travel and hospitality – reservations, loyalty activations, seasonal promotions
- Logistics and industrials – freight brokerage calling, manufacturing distributors, MRO
- Real estate and proptech – investor relations, property tours, listings outreach
- Telecom and utilities – plan upgrades, retention
- Education and training – enrollments, alumni relations
Shortlist firms with case studies that mirror your ICP, deal size, and sales cycle length.
Define your project’s particular success metrics and requirements — i.e., markets, languages, and compliance constraints. Then, go to Clutch to find trusted firms and follow these five key steps to match with the right partner:
- Evaluate call quality – request recorded calls, sample scripts, and QA scorecards.
- Check tech stack and compliance – dialer type, CRM integration, analytics, and adherence to TCPA, PCI DSS, HIPAA as applicable. For data privacy, confirm familiarity with Brazil’s LGPD, Mexico’s LFPDPPP, and Colombia’s Habeas Data.
- Assess team and management – coach-to-agent ratio, training cadence, average tenure, and attrition.
- Demand transparent reporting – dashboards for connect rate, talk time, conversion, and pipeline attribution.
- Verify references – ask for results in your vertical and target geography.
- Guaranteed meetings or revenue without a pilot or ICP validation
- No recorded calls, opt-in proof, or QA process
- Opaque pricing, long contracts without a trial, or aggressive upsells on day one
- Inability to explain TCPA-aware workflows or data handling; no DPA or security overview
- Overreliance on manual dialing with no dashboard visibility
- Very low rates far below market without a quality plan
- High agent churn with limited training or coaching structure
- Weak English proficiency for US campaigns or thin Portuguese coverage for Brazil
- No playbook customization, ICP research, or messaging tests
Be objective when assessing potential firms. Ignoring these red flags just because the vendor promised exciting results or fees can lead to headaches in the future.