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Top Telemarketing Companies in Latin America

From Bogotá and Medellín to Mexico City, São Paulo, and San José, Latin America has emerged as a nearshore telemarketing hub with bilingual talent, time zone alignment to North America, and strong industry depth. On Clutch, you can evaluate Latin American telemarketing providers by verified client reviews, service focus (outbound sales, appointment setting, lead generation), languages supported (Spanish, Portuguese, English), and tech integrations.

Our vetting process highlights each firm’s specialties, case studies, and pricing so you can shortlist partners that fit your goals and budget. Use filters to narrow by hourly rate, minimum spend, industry expertise, and location to find a high-performing team for your market. Browse more options:

• Top Telemarketing Companies

• Telemarketing Companies in Mexico

• Telemarketing Companies in Venezuela

• Telemarketing Companies in Argentina

• Telemarketing Companies in Colombia

Ratings Updated: May 19, 2026

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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Latin America

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Latin America

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.

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Reviews mention Proactive
The client feedback regarding the proactive nature of SalesRoads and VSA, Inc. highlights their initiative and responsiveness. For instance, one client noted SalesRoads 'takes initiative with getting ahead of certain trends,' while another emphasized VSA, Inc.'s 'extreme involvement' and 'proactive' problem-solving approach. Overall, clients expressed strong satisfaction, pointing out the companies' ability to anticipate needs and communicate effectively, which contributed significantly to the success of their projects.

Lead Generation for Risk Management Software Company

5.0 Oct 2, 2024

SalesRoads has been terrific with responding to items on time. They take initiative with getting ahead of certain trends that have been identified by both our organization and theirs. Communication has always been clear and timely.
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Cold Calling for Registered Agent Service Provider

5.0 Apr 29, 2019

SalesRoads is quick to find that information. They also sometimes identify what prospective clients need that they are not currently getting—an assessment they make before they ever reach the client on the phone. SalesRoads has been very proactive in their efforts to secure as many new sales as possible.
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Lead Generation Campaigns for Grant Writing Company

5.0 Oct 23, 2018

I didn’t have to analyze each suggestion for pitfalls. Instead, they proactively communicate potential issues within each campaign and get ahead of problems. There was a lot of back and forth during the engagement’s early stages as they scrutinized various data points.
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Appointment Setting for Plumbing Manufacturing Company

5.0 Aug 13, 2019

VSA, Inc was extremely involved in the process and was proactive in solving any issues. They made the process easy from start to finish. Their communication skills were great, and they always responded to us within 24 hours.
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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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Unity Communications

4.9 44 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

San Pedro Garza García, Mexico

Services provided

10% Call Center Services

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4

15% Customer Service Outsourcing

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Unity Communications is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations, as well as Customer Support Services. Approximately 100% of reviewers commend their professionalism, quick response times, and the positive impact on business operations. Although some initial challenges were noted, such as attendance issues, Unity Communications is praised for their effective solutions and adaptability, further evidenced by their 99.59% attendance rate in January 2026.

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Reviews mention Well-organized projects
Clients consistently highlight Unity Communications' well-organized project management, noting their thoroughness and reliability. One client emphasized the effectiveness of weekly meetings that fostered clear communication and alignment on goals, resulting in record-breaking sales. The familiarity among team members facilitated smooth operations, allowing for quick resolution of minor issues. Overall, feedback reflects a strong sentiment of satisfaction with Unity's ability to deliver structured and efficient support, contributing significantly to client success.

Lead Generation for Telecommunications Brand

5.0 Jul 29, 2019

We had weekly meetings between leadership at my brand and at Unity. We would review the status of leads, funnel stages, and deal with any communication hiccups. They were very organized, thorough and delivered on promises.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Unity Communications has received positive feedback for their effective support in revenue cycle management. Clients appreciate their organized approach, timely communication, and respectful team culture. Notably, one client highlighted a consistent collection performance despite staff changes, attributing this success to Unity's diligent efforts. While initial attendance issues were noted, the company swiftly implemented improvements, achieving a 99.59% attendance rate. Overall, sentiment towards Unity Communications is highly favorable.
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1 of 1 B2C Telemarketing & telesales reviews is 5 stars

1 new review for B2C Telemarketing & telesales in past 6 months

Unknown avg. project cost

B2C Telemarketing & telesales Experience

Unity Communications has received overwhelmingly positive feedback in the B2C Telemarketing & Telesales sector, with a 95% positive sentiment from clients. Key strengths include effective project management, high attendance rates (99.59%), and strong communication. Clients appreciate their proactive problem-solving approach and the respectful engagement of their team. One client noted that collections remained stable despite employee turnover, highlighting their significant impact on operational continuity and client satisfaction.
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San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Remote Team Solutions is a provider of contact center services, specializing in customer support and phone handling. Reviews highlight their cost-effectiveness, organization, and reliability, with 100% positive feedback emphasizing their responsiveness and integration into clients' teams. While there is room for faster ramp-up times, clients appreciate their significant impact on productivity and customer retention.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Remote Team Solutions reflects a positive sentiment, emphasizing their effective communication and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised the team's ability to issue policies more quickly while maintaining quality. The client appreciated the value for cost and the opportunity to manage their team directly, highlighting no significant areas for improvement. Overall, the reviews indicate a strong alignment with client needs and satisfaction.
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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Outsourced

4.9 12 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Buenos Aires, Argentina

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Outsourced is a comprehensive staffing and recruitment company that facilitates remote staffing solutions, specializing in areas such as software development, IT services, and customer support. They receive consistently positive feedback, with clients frequently highlighting their efficiency, excellent communication, and the high quality of their staff. Approximately 90% of reviews commend their project management and effective communication, while a few note minor areas for improvement in operational controls.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback highlights a positive sentiment towards Outsourced's recruitment solutions, particularly praising their effective integration into the client's team and streamlined processes. A CEO noted significant improvements in efficiency and cost reduction, attributing success to the Client Success Director, Michelle. However, frustrations with staff operating controls were mentioned, indicating an area for improvement. Overall, the collaboration has been beneficial, fostering growth for the client company.
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Industry Experience

Outsourced has demonstrated strong expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Arts. Feedback emphasizes their commitment to project timelines, effective communication, and adaptability. Clients in the Legal and Telecommunications sectors noted successful staff recruitment and project management, while those in eCommerce and IT highlighted efficiency and quality of talent. Overall, feedback reflects a positive sentiment, indicating that Outsourced is a reliable partner for industries seeking efficient staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting

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Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Buenos Aires, Argentina

Avenida Corrientes 800
Buenos Aires, Argentina C1008
10 - 15

+54 11 5984 1515

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

35% B2C Telemarketing & telesales

35% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

10% Third party verification

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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Reviews mention Open to feedback
Clients have consistently highlighted ContactPoint 360's openness to feedback, noting their responsiveness and proactive implementation of suggestions. One client emphasized that the project management team was 'always open to feedback and quick to implement changes.' This reflects an overall positive sentiment towards their collaborative approach, with a minor suggestion for more frequent performance reviews to enhance efficiency further.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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1 of 1 B2C Telemarketing & telesales reviews is 5 stars

1 new review for B2C Telemarketing & telesales in past 6 months

$10,000 – $49,000 avg. project cost

B2C Telemarketing & telesales Experience

ContactPoint 360 has received overwhelmingly positive feedback in their B2C Telemarketing & Telesales services, with a 95% satisfaction rate among clients. Reviewers consistently highlight their commitment to quality, effective communication, and seamless integration with internal teams. Notable strengths include improved customer support response times and a structured project management approach. Clients appreciate the value for cost, with no significant areas for improvement noted, reinforcing ContactPoint 360's impact on enhancing customer interactions.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Guadalajara, Mexico

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Content Moderation Services

10% Data Annotation Services

Focus Areas

50% B2C Telemarketing & telesales

50% Collections Recovery Services

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Communicative
The sentiment regarding Helpware's communication is overwhelmingly positive. Clients consistently highlight their outstanding communication skills and the proactive approach taken by the team. For instance, one client noted, "Their communication skills are outstanding, and their project management process is good." Another remarked on Helpware's effectiveness in maintaining clarity, stating, "Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do." Overall, clients express high satisfaction with Helpware's communicative efforts.

Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization

5.0 Jun 2, 2021

We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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BPO for Meditation App Business

5.0 Nov 9, 2020

Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. Their communication is impressive. The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do.
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Call Center Services for Professional Services Company

5.0 Sep 24, 2020

They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations. There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient.
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Staff Augmentation for Marketing Agency

4.5 Feb 20, 2020

We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. We have regular meetings with our project manager to stay in sync.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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Guadalajara, Mexico

Av. De Las Americas 1254, 16th Floor
Guadalajara, Mexico 44610
501 - 750

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Business Consulting

10% Content Moderation Services

Focus Areas

100% B2C Telemarketing & telesales

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.

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Reviews mention Detail-oriented
Clients have consistently praised Solvo Global for their detail-oriented approach, highlighting their management's commitment to understanding business needs. One client noted, "What impresses us most about Salvo is the quality of the employees and the detail to service the management offered." This sentiment reflects a strong overall approval of Solvo's meticulous attention to client requirements and effective staff training, resulting in seamless integration and high-quality service delivery.

Outsourced Staff for Insurance Company

5.0 May 15, 2020

What impresses us most about Salvo is the quality of the employees and the detail to service the management offered and continues to offer our company. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read more
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

15% Call Center Services

25% Customer Service Outsourcing

25% Market Research +4

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

Focus Areas

30% B2C Telemarketing & telesales

35% Customer Surveys & Market Research Calls

25% Collections Recovery Services +1

10% Third party verification

CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.

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Reviews mention Easy to work with
Clients consistently express a sentiment of satisfaction regarding CallZent's ease of collaboration. One COO noted, 'their team felt like an extension of ours—professional, responsive, and easy to work with.' Another client highlighted their 'clear communication' and 'quick response' to needs, stating that working with CallZent was 'smooth from start to finish.' Overall, the feedback underscores CallZent's commitment to client partnership and adaptability throughout the project lifecycle.

Custom Software Development for IT Company

5.0 Apr 10, 2025

CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs. They listened closely to our feedback and made adjustments without any hassle. It honestly felt like we were working with an extension of our own team.
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Custom Web App Development for Insurance Company

5.0 May 15, 2025

CallZent’s project management was impressive. They kept us updated regularly, met all milestones on schedule, and quickly adapted to any changes we requested. Communication was clear and consistent, and they truly listened to our needs. Their team felt like an extension of ours—professional, responsive, and easy to work with.
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4 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read more
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Industry Experience

CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage Insurance

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
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Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

Tijuana, Mexico

Services provided

45% Call Center Services

30% Customer Service Outsourcing

10% Recruitment Process Outsourcing +2

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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Tijuana, Mexico

Blvd. Agua Caliente 4558 C-1, Aviacion
Tijuana, Mexico 22014
751 - 1000

Tijuana, Mexico

Avenida Universidad 13021, Parque Internacional Industrial Tijuana
Tijuana, Mexico 22427
1001 - 2000

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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Focus Areas

100% B2C Telemarketing & telesales

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Easy to work with
Clients consistently highlight Emapta's ease of collaboration, noting their approachability and timely communication. One client remarked on the team's ability to swiftly understand project challenges and provide effective solutions, describing the partnership as an 'absolute pleasure.' The inclusive management style and responsiveness to feedback further reinforce the sentiment that Emapta is easy to work with, making them a favorable choice for project development.

Website Dev for Health Care Provider

5.0 Oct 25, 2020

The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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Australia (2) United States (1)

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First Point Communications

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Ensenada, Mexico

Services provided

20% Call Center Services

40% Sales Outsourcing

20% Back Office Outsourcing +2

10% Customer Service Outsourcing

10% Direct Marketing

Focus Areas

100% B2C Telemarketing & telesales

First Point Communications is a customer service center specializing in outbound call center services, including lead generation and appointment setting for B2B clients. Across their reviews, 100% of clients express satisfaction, highlighting their collaborative approach, professionalism, and the ability to generate high-quality leads efficiently, with some noting a significant increase in sales as a result of their services.

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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Telecommunications Company
5.0 — First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them. Read more
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Industry Experience

First Point Communications has demonstrated strong expertise in the Software, Real Estate, and IT Services industries. Clients have praised their lead generation capabilities, particularly in B2B contexts, resulting in significant sales increases, including a noted 500% rise in real estate sales. The company's collaborative approach and commitment to client success have garnered positive feedback, suggesting a robust fit for businesses seeking effective outbound marketing and appointment-setting services across these sectors.
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Software Real estate IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients report that First Point Communications offers excellent value for money, with many noting a strong return on investment. One client highlighted a 500% increase in sales as a direct result of their services, deeming it 'definitely worth the investment.' Additionally, another review mentioned First Point as a 'rightly priced and reliable option.' Overall, the sentiment regarding cost-effectiveness and the quality of service is highly positive, with no significant areas for improvement mentioned.
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Ensenada, Mexico

Av Floresta 321
Ensenada, Mexico 22830
10 - 15

6197523455

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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

70% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.

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Reviews mention Helpful
Clients expressed high satisfaction with Protel BPO's services, highlighting their efficiency and the helpfulness of support agents. One client noted that customers frequently provided positive feedback about the friendly service. Additionally, Protel BPO's team demonstrated strong communication, responsiveness, and a commitment to client success, often treating their partnership as a collaborative effort rather than a mere vendor relationship. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.

Call Center Services for Retail Company

5.0 Aug 11, 2024

Protel BPO has highly skilled professionals and work as true partners. They are always attentive to our requests and our customer's needs. We are able to communicate with the Protel team in real time via, phone, e-mail and even WhatsApp when needed. Their supervisors are always available. Protel is very accommodating, and reliable. They like to think outside the box and come up with creative recommendations. At times (when needed) they will work outside their contracted hours to resolve customer issues. Working with Protel BPO is more like working with a partner than a vendor. They treat our business needs and requirements as if it's their own. They make helpful suggestions based on their experience and expertise and help improve our client’s UX. They go the extra mile to do their job and provide insightful information to help us improve.
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Industry Experience

Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.
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United States (6) England (1)

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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

São Paulo, Brazil

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4

15% Customer Service Outsourcing

10% IT Staff Augmentation

10% Staffing

5% Recruiting

Focus Areas

70% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

5% Collections Recovery Services +1

5% Third party verification

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

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3 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
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More responsive than most other service providers

Customer Umbrella is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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São Paulo, Brazil

Av. Paulista Bela Vista
São Paulo, Brazil 01310
50 - 75

+359885379385

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Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Tijuana, Mexico

Services provided

30% Call Center Services

40% Customer Service Outsourcing

15% Sales Outsourcing +2

10% Back Office Outsourcing

5% HR Consulting

Focus Areas

100% B2C Telemarketing & telesales

Tri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement.

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Reviews mention Easy to work with
Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.

Call Center & Customer Support for Financial Services Firm

5.0 Aug 12, 2022

How easy they are to work with and how effective their communication is with our staff.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online Retailer
5.0 — Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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Tijuana, Mexico

Boulevard de las Bellas Artes
Tijuana, Mexico 22430
1001 - 2000

888-314-4530

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Bogotá, Colombia

75 - 51 Carrera 7
Bogotá, Colombia 110221
201 - 250

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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Heroica Nogales, Mexico

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

67% B2C Telemarketing & telesales

33% Customer Surveys & Market Research Calls

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Heroica Nogales, Mexico

Blvd. el Raqet #61
Heroica Nogales, Mexico 84066
301 - 400

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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.

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Reviews mention High-quality work
CloudTask consistently receives high praise for delivering high-quality work. Clients commend their ability to source and present suitable candidates efficiently, as illustrated by a CEO who successfully hired a sales rep quickly without the burden of job postings. Another client highlighted CloudTask's effectiveness in connecting them with a sales agency that provided high-quality leads, resulting in significant revenue growth. Overall, feedback reflects strong satisfaction with CloudTask's service quality and project management.

Recruitment Support for B2B Lead Generation Agency

5.0 Jun 8, 2023

Yes. They delivered on time and presented candidates within our budget. The fact that I didn't need to put out a job posting or do the heavy lifting. They did it all for me.
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Lead Generation for Technology Company

5.0 Apr 13, 2023

They helped ensure that the sales agency met our expectations and deliverables on time. If any issues arise, there is a dispute process in place. As for how they respond to our needs? They provide exceptional customer service and work closely with us to ensure that our project runs smoothly and that we received the support we needed.
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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation & Sales Augmentation for Creative Agency
5.0 — CloudTask provides ongoing lead generation and sales augmentation for a creative agency. The goal is to increase sales and conversions. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.
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United States (8) England (2) France (1)

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Hounders

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Porto Alegre, Brazil

Services provided

30% Call Center Services

30% Sales Outsourcing

10% Business Consulting +3

10% Email Marketing

10% Market Research

10% Marketing Strategy

Focus Areas

100% B2C Telemarketing & telesales

Hounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for CRM SaaS Company
5.0 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email Read more
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Industry Experience

Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

40% B2C Telemarketing & telesales

40% Third party verification

10% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Barranquilla, Colombia

51B-76 Calle 98
Barranquilla, Colombia 080020
76 - 100

+573045934941

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CallTree BPO

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +1

20% Sales Outsourcing

Focus Areas

30% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

20% Collections Recovery Services +1

20% Third party verification

CallTree BPO specializes in providing comprehensive Contact Center Services, including Customer Support Services and back-office support. The company is praised for its efficient project management, meeting deadlines, and attentive service, with 100% of reviews highlighting their exceptional ability to manage client needs and employee satisfaction consistently.

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1 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Legal Assistance Document Processing Co
5.0 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming Read more
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Industry Experience

CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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Legal

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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Infinity Center BPO

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Ciudad de Guatemala, Guatemala

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Infinity Center BPO is a contact center services provider specializing in telemarketing and customer support services, including inbound and outbound call center operations. Clients report a 30% increase in sales and commend their personalized service, with 200 calls managed hourly. A minor note of cultural differences has been observed, but overall feedback is highly positive.

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Industry Experience

Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resources

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.
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Ciudad de Guatemala, Guatemala

5-45 7A Avenida
Ciudad de Guatemala, Guatemala
50 - 75

(502) 2375-0025

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Callsite Solutions

5.0 1 review

$10,000+

< $25 / hr

10 - 49

San Salvador, El Salvador

Services provided

40% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% B2C Telemarketing & telesales

60% Collections Recovery Services

15% Customer Surveys & Market Research Calls +1

15% Third party verification

Callsite Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews highlight their effective project management and impressive connectivity, though some mention delays in scaling up resources. Overall, feedback is positive, with a focus on their ability to handle high call volumes and provide customized solutions.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Healthcare Institution
5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read more
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Industry Experience

Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Sales Outsourcing

10% Recruiting

10% Staffing

Focus Areas

15% B2C Telemarketing & telesales

65% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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LinkSolution

4.7 12 reviews

$10,000+

$25 - $49 / hr

50 - 249

Buenos Aires, Argentina

Services provided

15% Call Center Services

20% Application Management & Support

20% IT Managed Services +4

15% Customer Service Outsourcing

10% Back Office Outsourcing

10% Custom Software Development

10% Sales Outsourcing

Focus Areas

20% B2C Telemarketing & telesales

60% Customer Surveys & Market Research Calls

20% Collections Recovery Services

LinkSolution is a versatile service provider specializing in Call Center Services, Customer Support Services, and development projects. With a 100% positive feedback rate, clients commend their attentive project management, timely delivery, and impressive customer care services. Approximately 50% of reviewers highlight their exceptional call center services and consistent staff training, underscoring their commitment to quality.

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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Equipment Manufacturer
4.5 — LinkSolution provides call center services for a medical equipment manufacturer. They're tasked with addressing and resolving incident reports submitted by internal users. Read more
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Industry Experience

LinkSolution has garnered positive feedback across various industries, including Consumer Products, Financial Services, Logistics & Supply Chain, Automotive, and Energy & Natural Resources. Clients commend their expertise in customer support, project management, and flexibility in adapting to evolving project needs, particularly in technology and infrastructure. Overall, the sentiment indicates a strong alignment with organizations seeking reliable collaboration, efficient service delivery, and a commitment to improvement across these sectors.
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Other Industry Consumer Products Financial services Logistics & Supply Chain Automotive Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Client feedback indicates that LinkSolution provides good value for money, with many praising their responsiveness and quality of service relative to investment. One client noted a significant investment of $150,000 over nearly a decade, highlighting positive outcomes and continued collaboration. Another remarked on the cost-effectiveness of their call center services, although they suggested improvements in hiring processes. Overall, clients express satisfaction with the cost-to-value ratio, appreciating LinkSolution's commitment and flexibility.
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More responsive than most other service providers

LinkSolution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Casa Tres

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Montevideo, Uruguay

Services provided

35% Call Center Services

25% Customer Service Outsourcing

15% Sales Outsourcing +4

10% Back Office Outsourcing

5% Cybersecurity

5% HR Outsourcing

5% IT Managed Services

Focus Areas

100% B2C Telemarketing & telesales

Casa Tres is a telephone answering service. Their midsize team is located in Montevideo, Uruguay. Their services include Call Center Services and Customer Service Outsourcing.
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Avantive Solutions

Not yet reviewed

$100,000+

Undisclosed

1,000 - 9,999

San Pedro Tlaquepaque, Mexico

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Sales Outsourcing +1

5% Back Office Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Avantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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San Pedro Tlaquepaque, Mexico

Anillo Periférico Sur Manuel Gómez Morín 6751 Int. D Tlaquepaque, Jalisco CP.
San Pedro Tlaquepaque, Mexico 45601
301 - 400

+1 267 530-6849

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

80% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Bogotá, Colombia

Canapro - Calle 63, Edificio Canapro,
Bogotá, Colombia 111221
More than 5k

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Apex America

Not yet reviewed

$10,000+

Undisclosed

10,000+

Córdoba, Argentina

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Content Moderation Services

5% Business Consulting

5% Robotics Process Automation

Focus Areas

50% B2C Telemarketing & telesales

20% Collections Recovery Services

15% Customer Surveys & Market Research Calls +1

15% Third party verification

Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Ciudad de Guatemala, Guatemala

Services provided

10% Call Center Services

10% AI Development

10% Application Testing +7

10% Blockchain

10% Branding

10% Custom Software Development

10% Customer Service Outsourcing

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Focus Areas

71% B2C Telemarketing & telesales

29% Collections Recovery Services

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Ciudad de Guatemala, Guatemala

Avenida Hincapie 7-23, Zepto
Ciudad de Guatemala, Guatemala 01013
1001 - 2000

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Ciudad de Guatemala, Guatemala

Services provided

25% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% Custom Software Development

5% AI Development

5% AR/VR Development

Focus Areas

20% B2C Telemarketing & telesales

80% Collections Recovery Services

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Ciudad de Guatemala, Guatemala

15 av. 5-00 Zona 13 Edificio WTC Torre 4
Ciudad de Guatemala, Guatemala 01014
751 - 1000

+50223106602

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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Heredia, Costa Rica

Services provided

25% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +4

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Focus Areas

50% B2C Telemarketing & telesales

50% Third party verification

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Heredia, Costa Rica

Centro Corporativo El Cafetal
Heredia, Costa Rica 40703
251 - 300

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Grupo PYD

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Buenos Aires, Argentina

Services provided

20% Call Center Services

40% Customer Service Outsourcing

40% Sales Outsourcing

Focus Areas

90% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls

Customer Service Outsourcing company Grupo PYD is headquartered in Buenos Aires, Argentina. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Outsourcing S.A.S BIC

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

37% Call Center Services

25% Customer Service Outsourcing

13% Back Office Outsourcing +2

13% Staffing

12% HR Consulting

Focus Areas

100% B2C Telemarketing & telesales

Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
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Concentra BPO

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Ciudad de México, Mexico

Services provided

65% Call Center Services

5% Back Office Outsourcing

5% Corporate Relocation +5

5% Customer Service Outsourcing

5% Direct Marketing

5% HR Outsourcing

5% Other Marketing

5% Sales Outsourcing

Focus Areas

90% B2C Telemarketing & telesales

10% Collections Recovery Services

Launched in 2008, Concentra BPO is a large phone answering service. Their team specializes in Call Center Services and Direct Marketing.
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More responsive than most other service providers

Concentra BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Conecta Redes y Servicios S.A.S

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Santa Cruz de la Sierra, Bolivia

Services provided

40% Call Center Services

30% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Conecta Redes y Servicios S.A.S is an answering service company in Santa Cruz de la Sierra, Bolivia. Established in 2006, the team specializes in Call Center Services and Customer Service
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Expand Omnichannel Customer Journey Software

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Montevideo, Uruguay

Services provided

40% Call Center Services

40% SMS Marketing

20% Social Media Marketing

Focus Areas

100% B2C Telemarketing & telesales

Answering service company Expand Omnichannel Customer Journey Software specializes in Call Center Services and SMS Marketing. They are located in Montevideo, Uruguay.
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Altio BPO and Technology

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

sao paulo, Brazil

Services provided

40% Call Center Services

50% Custom Software Development

10% Web Design

Focus Areas

40% B2C Telemarketing & telesales

30% Collections Recovery Services

30% Third party verification

Founded in 2011, Altio BPO and Technology is a software development firm and call center service. The firm focuses on Custom Software Development and Call Center Services, and is midsize.
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One Contact by Grupo Migesa

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Santa Catarina, Mexico

Services provided

20% Call Center Services

25% Email Marketing

25% Social Media Marketing +2

15% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls

One Contact by Grupo Migesa is an Email Marketing company. They are located in Santa Catarina, Mexico and have midsize team. They offer Email Marketing and Social Media Marketing.
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Collective Solution

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Pedro Sula, Honduras

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

50% Collections Recovery Services

25% Customer Surveys & Market Research Calls

Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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San Pedro Sula, Honduras

Centro Comercial Nova Plaza, Blvd. del Norte, Colonia Colombia
San Pedro Sula, Honduras 21102
251 - 300

(+504) 2550-5201

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Servicios de Contacto Aries

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Monterrey, Mexico

Services provided

35% Call Center Services

25% Sales Outsourcing

20% Back Office Outsourcing +1

20% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Servicios de Contacto Aries is a small Monterrey, Mexico-based call center. The team specializes in Call Center Services and Sales Outsourcing.
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Express International Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Georgetown, Guyana

Services provided

50% Call Center Services

11% Recruiting

10% Trucking +19

5% Accounting

5% Logistics & Supply Chain Consulting

3% Other Marketing

1% Advertising

1% Back Office Outsourcing

1% Business Consulting

1% Content Marketing

1% Content Writing Services

1% Customer Service Outsourcing

1% Customs brokerage

1% Email Marketing

1% Freight forwarding

1% HR Consulting

1% HR Outsourcing

1% Market Research

1% Product Marketing

1% Sales Outsourcing

1% Social Media Marketing

1% Staffing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Express International Inc. Is a call center service. They focus on Call Center Services and Recruiting and are headquartered in Georgetown, Guyana and Anna Regina, Guyana.
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LM Call Center

Not yet reviewed

$10,000+

< $25 / hr

2 - 9

Tijuana, Mexico

Services provided

36% Call Center Services

18% Customer Service Outsourcing

14% Back Office Outsourcing +3

12% Sales Outsourcing

10% Business Consulting

10% Financial Consulting

Focus Areas

100% B2C Telemarketing & telesales

LM Call Center is an answering service. Headquartered in Tijuana, Mexico, the company offers Call Center Services and Customer Service Outsourcing.
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G2A CONSULTING GROUP SAS

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Barranquilla, Colombia

Services provided

50% Call Center Services

20% Sales Outsourcing

15% Back Office Outsourcing +1

15% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

30% Third party verification

10% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
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Pentafon

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Ciudad de México, Mexico

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

20% B2C Telemarketing & telesales

50% Collections Recovery Services

30% Third party verification

Pentafon is a call center and Back Office Outsourcing company founded in 2005. The firm specializes in Call Center Services and Back Office Outsourcing.
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Ciudad de México, Mexico

Laguna de Mayran
Ciudad de México, Mexico 11320
1001 - 2000

1 8007368236

Ciudad de México, Mexico

Calzada General Mariano Escobedo
Ciudad de México, Mexico 11320
1001 - 2000

1 8336546287

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CONTACTA USA

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

45% B2C Telemarketing & telesales

40% Customer Surveys & Market Research Calls

15% Third party verification

Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Acierto Call Center

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Tijuana, Mexico

Services provided

70% Call Center Services

10% Customer Service Outsourcing

10% Email Marketing +1

10% Sales Outsourcing

Focus Areas

34% B2C Telemarketing & telesales

33% Collections Recovery Services

33% Customer Surveys & Market Research Calls

Acierto Call Center is a small answering service company launched in 2018. Their services include Call Center Services and Email Marketing.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Ciudad de México, Mexico

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

25% Collections Recovery Services

15% Third party verification +1

10% Customer Surveys & Market Research Calls

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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Ciudad de México, Mexico

Av Mexico 39-6 Hipódromo Condesa
Ciudad de México, Mexico 06100
76 - 100

+34610428617

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Xtendo Group | BPO

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Montevideo, Uruguay

Services provided

10% Call Center Services

35% Cloud Consulting & SI

20% Customer Service Outsourcing +5

10% Back Office Outsourcing

10% Sales Outsourcing

8% HR Outsourcing

5% Corporate Training & Coaching

2% Staffing

Focus Areas

33% B2C Telemarketing & telesales

33% Customer Surveys & Market Research Calls

17% Collections Recovery Services +1

17% Third party verification

Xtendo Group | BPO is a midsize cloud consulting & SI company headquartered in Montevideo, Uruguay. The team specializes in cloud consulting & SI and Customer Service Outsourcing.
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Voxcentrix

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Tijuana, Mexico

Services provided

10% Call Center Services

20% Transcription

15% IT Managed Services +5

15% Sales Outsourcing

10% AR/VR Development

10% Accounting

10% Custom Software Development

10% Web Design

Focus Areas

43% B2C Telemarketing & telesales

29% Collections Recovery Services

14% Customer Surveys & Market Research Calls +1

14% Third party verification

Voxcentrix offers Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. Reviews highlight the company's role in significantly increasing sales and expanding into new markets. Clients appreciate Voxcentrix's friendly and responsive team, who act as brand ambassadors and effectively manage calls and customer interactions.

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CIENCE Technologies

4.2 142 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Guadalajara, Mexico

Services provided

40% Call Center Services

30% Sales Outsourcing

10% Advertising +2

10% Direct Marketing

10% Email Marketing

Focus Areas

100% B2C Telemarketing & telesales

CIENCE Technologies is a company that offers outbound call center and lead generation services. Feedback from reviews is mixed, with approximately 40% highlighting poor delivery and disorganization, while around 30% report effective lead generation and outreach success. Common themes include project management challenges, with some clients noting successful prospecting efforts and integration into customer care services.

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Reviews mention Exceeds expectations
CIENCE Technologies has consistently exceeded client expectations, as reflected in multiple reviews. One client noted, 'CIENCE exceeded my expectations' after securing 15-20 meetings and establishing partnerships, highlighting their effective outreach. Another client emphasized, 'they exceeded our expectations by setting over 210 appointments,' showcasing their high-quality delivery. Clients appreciated the team's responsiveness, transparency, and ability to adapt, reinforcing the overall sentiment of satisfaction and trust in CIENCE as a reliable partner.

Call Center Services for Fintech Company

4.5 Jan 21, 2022

Since the start of this project, I’ve learned more about the extent of learning required for this kind of outreach campaign. Factoring in that learning curve and the fact that we had to pause the project when it was at its maximum functionality, CIENCE exceeded my expectations. Looking back at our goals when the project started, we’re now 90% there.
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Call Center Services for Wireless Network Provider

4.5 Jun 16, 2021

We originally set a program goal of having CIENCE Technologies generate a total of 180 appointments for us. That alone would’ve been a success metric for us, but their team has exceeded our expectations by setting over 210 appointments. More importantly, these appointments were of high quality, so we’re extremely impressed with the opportunities that their team has set up for us.
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Prospecting & Appointments for E-Commerce Startup

4.5 Jul 23, 2020

I can tell that they’re diligently working on our account because our conversations get better each week. We can tell that it’s working. They are outperforming my expectations.
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Market Research and Lead Gen for Bio Firm

4.5 Jun 21, 2019

We received a completed research list that exceeded our expectations. The outreach program was not as successful as we had hoped, but it met the expectations they laid out for us. Overall, they delivered the correct product on time and on budget.
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Lead Gen and Sales Sourcing for Healthcare Software Co.

5.0 Apr 9, 2019

CIENCE Technologies has surpassed our KPIs. They have instituted effective methods for converting new appointments. Overall, they have exceeded our expectations.
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9 of 29 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Software Dev Company
4.0 — CIENCE Technologies provides outbound marketing and sales services for a software development company. They create a calling script, regulate email cadence, and manage the LinkedIn messaging Read more
Read 29 Reviews

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Industry Experience

CIENCE Technologies has demonstrated expertise across various industries including IT Services, Healthcare, Financial Services, and Education. Feedback varies by sector; in IT and Healthcare, clients appreciate their effective lead generation and appointment setting. However, in industries like Consulting and Consumer Products, some clients report dissatisfaction with lead quality. Overall, sentiment is mixed, with notable strengths in communication and project management, yet concerns regarding team turnover and execution persist. Potential clients may find CIENCE a suitable partner for IT, Healthcare, and established service sectors.
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Select Industry to see insights

Financial services Healthcare Chemicals & Biotechnology Consulting Retail IT Services Food & Beverage Consumer Products Information technology Advertising & marketing Software Other Industry Human Resources Pharmaceuticals Business services Logistics & Supply Chain Education Arts, entertainment & music Telecommunications Environmental Services Manufacturing Automotive Media Hospitality & leisure Legal

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More responsive than most other service providers

CIENCE Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Latin America Telemarketing FAQs

Latin American telemarketing partners combine nearshore convenience with multilingual reach. Teams in major hubs like Bogotá, Medellín, Mexico City, Guadalajara, Monterrey, São Paulo, Buenos Aires, Santiago, Lima, and San José offer:

Time zone overlap with US and Canada for real-time coaching, QA, and sales handoffs
Native Spanish or Portuguese plus strong English proficiency for pan-Americas coverage
Cost efficiencies without sacrificing enterprise-grade tools and reporting
Cultural affinity that improves rapport-building and conversion on outbound calls

For US-facing campaigns, many providers operate with TCPA-aware dialing practices and adopt North American sales playbooks, making onboarding faster and outcomes more predictable.

Pricing varies thanks to a multitude of factors, including language requirements, complexity, and sales motion. According to Clutch’s recent data, typical ranges go:

Shared-agent outbound support: $8 – $18 per hour (USD)
Dedicated SDRs or bilingual closers: $18 – $35 per hour
Specialized B2B appointment setting or compliance-heavy programs: $25 – $45 per hour
Per-meeting or per-qualified-lead fees: $150 – $600 per meeting, depending on your ICP and region
Monthly retainers for dedicated pods: $5,000 – $25,000+

Before committing to a long-term partnership, make sure to ask for a 60–90 day pilot with clear KPIs (connect rate, conversation-to-meeting rate, show rate, qualified pipeline).

SaaS and technology – SDR programs, demos, renewals, upsell motions
Fintech and financial services – KYC outreach, collections follow-up, wealth and insurance appointments
E-commerce and retail – abandoned cart recovery, win-back, cross-sell
Healthcare and medtech – patient engagement, scheduling, provider outreach (HIPAA-aware teams)
Travel and hospitality – reservations, loyalty activations, seasonal promotions
Logistics and industrials – freight brokerage calling, manufacturing distributors, MRO
Real estate and proptech – investor relations, property tours, listings outreach
Telecom and utilities – plan upgrades, retention
Education and training – enrollments, alumni relations

Shortlist firms with case studies that mirror your ICP, deal size, and sales cycle length.

Define your project’s particular success metrics and requirements — i.e., markets, languages, and compliance constraints. Then, go to Clutch to find trusted firms and follow these five key steps to match with the right partner:

Evaluate call quality – request recorded calls, sample scripts, and QA scorecards.
Check tech stack and compliance – dialer type, CRM integration, analytics, and adherence to TCPA, PCI DSS, HIPAA as applicable. For data privacy, confirm familiarity with Brazil’s LGPD, Mexico’s LFPDPPP, and Colombia’s Habeas Data.
Assess team and management – coach-to-agent ratio, training cadence, average tenure, and attrition.
Demand transparent reporting – dashboards for connect rate, talk time, conversion, and pipeline attribution.
Verify references – ask for results in your vertical and target geography.

Guaranteed meetings or revenue without a pilot or ICP validation
No recorded calls, opt-in proof, or QA process
Opaque pricing, long contracts without a trial, or aggressive upsells on day one
Inability to explain TCPA-aware workflows or data handling; no DPA or security overview
Overreliance on manual dialing with no dashboard visibility
Very low rates far below market without a quality plan
High agent churn with limited training or coaching structure
Weak English proficiency for US campaigns or thin Portuguese coverage for Brazil
No playbook customization, ICP research, or messaging tests

Be objective when assessing potential firms. Ignoring these red flags just because the vendor promised exciting results or fees can lead to headaches in the future.

Top Telemarketing Companies in Latin America

List of the Top Latin America Telemarketing Services

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What Clients Have Said

six eleven global services is very responsive

Reviews mention Proactive

Lead Generation for Risk Management Software Company

Cold Calling for Registered Agent Service Provider

Lead Generation Campaigns for Grant Writing Company

Appointment Setting for Plumbing Manufacturing Company

Market Research & Call Center Services for Home Appraisal Co

Average Project Cost Breakdown

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Reviews mention Well-organized projects

Lead Generation for Telecommunications Brand

Reviewed 1 time in the past 6 months

B2C Telemarketing & telesales Experience

Reviewed 1 time in the past 6 months

Call Center Services for Pest Control Company

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Reviewed 1 time in the past 6 months

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Reviews mention Open to feedback

Call Center Services for Marketing Agency

B2C Telemarketing & telesales Experience

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Reviews mention Communicative

Centralization Process & Outsourcing Svcs for Treatment Firm

Call Center Services for Nonprofit Organization

BPO for Meditation App Business

Call Center Services for Professional Services Company

Staff Augmentation for Marketing Agency

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Reviews mention Easy to work with

BPO Services for E-Commerce Company

Customer Deployment for Consumer Products Company

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Reviews mention Detail-oriented

Outsourced Staff for Insurance Company

BPO Services for Management Consulting Firm

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Solvo Global is very responsive

Reviews mention Easy to work with

Custom Software Development for IT Company

Custom Web App Development for Insurance Company

Call Center Services for IT Company

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Reviews mention Easy to work with

Website Dev for Health Care Provider

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Lead Generation for Telecommunications Company

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What Clients Have Said

Reviews mention Helpful

Call Center Services for Retail Company

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