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Top Telemarketing Companies in Colombia

Ratings Updated: April 27, 2026

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5 Leaders 15 Contenders

26 Companies

Country: Colombia

Outbound Services: B2C Telemarketing & telesales

List of the Top Colombia Telemarketing Services

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention High-quality work
Clients consistently commend six eleven global services for their high-quality work and professional management. One client noted their project accuracy exceeded 95%, while another highlighted the company's excellent support and responsiveness. Reviewers appreciated the company's ability to deliver on time and maintain effective communication. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction with the value and results achieved.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Colombia

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Hard working
Clients consistently commend the hard-working nature of the companies reviewed. For instance, one client noted that SalesRoads 'really care about driving results,' demonstrating a commitment to exceeding sales goals through diligent efforts. Another client highlighted VSA Prospecting's willingness to 'go the extra mile' and adapt to niche market demands. Overall, the sentiment reflects a strong appreciation for the dedication and responsiveness of the teams involved, reinforcing their reputation as reliable partners in achieving client objectives.

Sales Outsourcing for SaaS Provider

5.0 Oct 17, 2023

They really care about driving results. Your goals are their goals, and they will work to drive those results through a creative approach but also by finding amazing talent to prospect for your organization. They work hard to develop very targeted lead lists drawing from multiple sources to make sure that they are prospecting into the right people at the right organizations at the right time.
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Sales Appointment Setting for CAD Outsourcing Company

5.0 Jul 25, 2019

I'm impressed by their work effort, desire to be successful, and willingness to make adjustments and changes as suggested by our office to improve their results.
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Lead Generation for Online Perinatal Education Company

4.5 Sep 21, 2022

VSA did a great job at project management — they seemed to be very experienced in that regard. They worked hard and were very responsive to our needs, especially as the project progressed. For example, in the later stages of our project, we tasked them to do follow-up calls that weren’t part of the original scope. Still, they did a good job at helping us in that as well.
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Lead Generation for Online Perinatal Education Company

4.5 Sep 21, 2022

VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking, willingly going the extra mile for us. Moreover, ours is a very niche market, and VSA still did a very good job adapting to prospecting within it.
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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

35% B2C Telemarketing & telesales

35% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

10% Third party verification

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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Reviews mention Detail-oriented
Clients consistently highlight ContactPoint 360's detail-oriented approach, noting their professionalism and commitment to customer success. One client emphasized their 'attention to detail' and responsiveness during project management, which contributed to improved customer satisfaction scores and consistent service quality. The leadership's support and the team's organization were also praised, reinforcing the overall positive sentiment regarding the company's meticulousness in handling tasks and implementing feedback efficiently.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. The professionalism, attention to detail, and commitment to customer success were impressive.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read more
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)

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Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Business Consulting

10% Content Moderation Services

Focus Areas

100% B2C Telemarketing & telesales

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

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Reviews mention Great team
Clients consistently highlight Outsourced's strong team and culture, noting their excellent contributions and alignment with company values. One client emphasized their impressive industry expertise and the ability to deliver projects on time, stating, 'Our team at Outsourced has been excellent throughout the years.' Overall, the sentiment regarding the team is overwhelmingly positive, with clients appreciating their collaborative spirit and professionalism.

IT Staff Augmentation for Digital Agency

5.0 Oct 23, 2023

Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence. Great people and culture.
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Custom Software Development for Boutique Supply Chain Consultancy

5.0 Jun 26, 2024

The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!). All in all its been seemlessly project managed, communication is perfect and the team are 'just great' people. A real credit to Outsourced.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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Medellín, Colombia

Calle 7D #43A-40
Medellín, Colombia 050011
10 - 15

+57 601 508 8362

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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.

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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation & Sales Augmentation for Creative Agency
5.0 — CloudTask provides ongoing lead generation and sales augmentation for a creative agency. The goal is to increase sales and conversions. Read more
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Industry Experience

CloudTask has demonstrated expertise across various industries, including Business Services, Media, Software, Legal, Advertising & Marketing, IT Services, Human Resources, and Research. Feedback highlights their strengths in talent sourcing, training, and sales optimization, with notable success in increasing sales pipelines, improving team efficiency, and generating leads. Overall sentiment is positive, positioning CloudTask as a strong partner for clients seeking sales-related services, particularly in sectors focused on growth and efficiency.
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Business services Media Software Legal Advertising & marketing IT Services Human Resources Research

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.
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Medellín, Colombia

Cra. 38 #26,
Medellín, Colombia 050016
41 - 49

3052092408

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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

40% B2C Telemarketing & telesales

40% Third party verification

10% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Barranquilla, Colombia

51B-76 Calle 98
Barranquilla, Colombia 080020
76 - 100

+573045934941

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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Sales Outsourcing

10% Recruiting

10% Staffing

Focus Areas

15% B2C Telemarketing & telesales

65% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Bogotá, Colombia

75 - 51 Carrera 7
Bogotá, Colombia 110221
201 - 250

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Outsourcing S.A.S BIC

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

37% Call Center Services

25% Customer Service Outsourcing

13% Back Office Outsourcing +2

13% Staffing

12% HR Consulting

Focus Areas

100% B2C Telemarketing & telesales

Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
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G2A CONSULTING GROUP SAS

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Barranquilla, Colombia

Services provided

50% Call Center Services

20% Sales Outsourcing

15% Back Office Outsourcing +1

15% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

30% Third party verification

10% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
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CONTACTA USA

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

45% B2C Telemarketing & telesales

40% Customer Surveys & Market Research Calls

15% Third party verification

Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Incontacto

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Focus Areas

100% B2C Telemarketing & telesales

Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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Medellín, Colombia

Cra. 43F #14a 120, El Poblado, Medellín, El Poblado,
Medellín, Colombia 050021
31 - 40

+57 4 4489787

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Mobility Tech Colombia

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Barranquilla, Colombia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

20% Transcription

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Established in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
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Quantica BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barranquilla, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Sales Outsourcing +2

15% Social Media Marketing

10% Market Research

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
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Vinali Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

25% Call Center Services

25% Recruiting

25% Recruitment Process Outsourcing +1

25% Staffing

Focus Areas

100% B2C Telemarketing & telesales

Vinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
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Teledisca

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

20% Call Center Services

25% Digital Strategy

25% Web Development +2

20% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
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Linked2U

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barranquilla, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
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Datascoring De Colombia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

100% Call Center Services

Focus Areas

25% B2C Telemarketing & telesales

40% Third party verification

35% Collections Recovery Services

Datascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
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Kolvoz SAS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

30% Call Center Services

30% Corporate Training & Coaching

10% Custom Software Development +3

10% Marketing Strategy

10% Web Design

10% Web Development

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Based in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
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Contact Box Bpo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Services provided

30% Call Center Services

10% BI & Big Data Consulting & SI

10% Conversion Optimization +5

10% Corporate Training & Coaching

10% Digital Strategy

10% E-Commerce Development

10% Marketing Strategy

10% Web Development

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
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Apex America

Not yet reviewed

$10,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Content Moderation Services

5% Business Consulting

5% Robotics Process Automation

Focus Areas

50% B2C Telemarketing & telesales

20% Collections Recovery Services

15% Customer Surveys & Market Research Calls +1

15% Third party verification

Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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Bogotá, Colombia

3472 Carrera 13a
Bogotá, Colombia 110311
1001 - 2000

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Saem Colombia

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

60% Call Center Services

40% SMS Marketing

Focus Areas

100% B2C Telemarketing & telesales

Saem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
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Grupo CMC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

10% Call Center Services

20% BI & Big Data Consulting & SI

20% Business Consulting +3

20% Cybersecurity

20% IoT Development

10% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Grupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.
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GAB Soluciones

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Services provided

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

20% Transcription +3

15% Back Office Outsourcing

15% Sales Outsourcing

10% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Telephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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Medellín, Colombia

Cra 43A, #1-85
Medellín, Colombia 050022
2 - 5

3103196105

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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Focus Areas

100% B2C Telemarketing & telesales

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

See all 3 projects
Reviews mention Puts the customer first
Emapta consistently prioritizes customer needs, as highlighted by a client who praised their responsive and approachable consultants. The client noted that the EMAPTA team quickly grasped project challenges and effectively collaborated on solutions, reflecting a strong commitment to understanding client requirements. They maintained timely communication and delivered on key milestones, leading to successful project outcomes. Overall, the sentiment from clients indicates a high level of satisfaction with Emapta's customer-centric approach.

Website Dev for Health Care Provider

5.0 Oct 25, 2020

The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resources

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Australia (2) United States (1)

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Bogotá, Colombia

97-46 Carrera 16
Bogotá, Colombia 110221
50 - 75

+57 601 786 8748

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

80% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Bogotá, Colombia

Canapro - Calle 63, Edificio Canapro,
Bogotá, Colombia 111221
More than 5k

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Solvo Global

2 CloudTask

3 Empire Global Solutions

4 Origen BPO

5 OutPLEX

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 5 Colombia Telemarketing Services

Solvo Global

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Ability to deliver

30.3/40.0

16.2/20 Reviews

8.7/10 Clients & Experience

5.4/10 Market Presence

Service focus

15% Call Center Services

25% B2C Telemarketing & telesales

85% Other

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CloudTask

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Ability to deliver

25.6/40.0

17/20 Reviews

2.9/10 Clients & Experience

5.7/10 Market Presence

Service focus

30% Call Center Services

100% B2C Telemarketing & telesales

70% Other

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Empire Global Solutions

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Ability to deliver

23.7/40.0

16.2/20 Reviews

2.2/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% Call Center Services

40% B2C Telemarketing & telesales

70% Other

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Origen BPO

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Ability to deliver

21.2/40.0

16.2/20 Reviews

0.4/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Call Center Services

15% B2C Telemarketing & telesales

70% Other

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OutPLEX

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Ability to deliver

25.1/40.0

16.4/20 Reviews

2.6/10 Clients & Experience

6.1/10 Market Presence

Service focus

40% Call Center Services

50% B2C Telemarketing & telesales

60% Other

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Outsourcing S.A.S BIC

$10,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

37% Call Center Services

100% B2C Telemarketing & telesales

63% Other

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G2A CONSULTING GROUP SAS

$10,000+

< $25 / hr

10 - 49

Barranquilla, Colombia

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

50% Call Center Services

50% B2C Telemarketing & telesales

50% Other

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CONTACTA USA

$5,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% Call Center Services

45% B2C Telemarketing & telesales

50% Other

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Incontacto

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

100% B2C Telemarketing & telesales

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Mobility Tech Colombia

Undisclosed

< $25 / hr

250 - 999

Barranquilla, Colombia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

25% B2C Telemarketing & telesales

80% Other

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Quantica BPO

Undisclosed

Undisclosed

250 - 999

Barranquilla, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

50% B2C Telemarketing & telesales

75% Other

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Vinali Group

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

100% B2C Telemarketing & telesales

75% Other

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Teledisca

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

100% B2C Telemarketing & telesales

80% Other

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Linked2U

Undisclosed

Undisclosed

10 - 49

Barranquilla, Colombia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Call Center Services

25% B2C Telemarketing & telesales

75% Other

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Datascoring De Colombia

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

25% B2C Telemarketing & telesales

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Kolvoz SAS

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

50% B2C Telemarketing & telesales

70% Other

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ContactPoint 360

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Ability to deliver

25.2/40.0

16.4/20 Reviews

2.7/10 Clients & Experience

6.1/10 Market Presence

Service focus

41% Call Center Services

35% B2C Telemarketing & telesales

59% Other

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Contact Box Bpo

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

50% B2C Telemarketing & telesales

70% Other

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TDCX

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

100% B2C Telemarketing & telesales

90% Other

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Apex America

$10,000+

Undisclosed

10,000+

Bogotá, Colombia

Ability to deliver

6.8/40.0

0/20 Reviews

0/10 Clients & Experience

6.8/10 Market Presence

Service focus

40% Call Center Services

50% B2C Telemarketing & telesales

60% Other

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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