Top Telemarketing Companies in Latin America
From Bogotá and Medellín to Mexico City, São Paulo, and San José, Latin America has emerged as a nearshore telemarketing hub with bilingual talent, time zone alignment to North America, and strong industry depth. On Clutch, you can evaluate Latin American telemarketing providers by verified client reviews, service focus (outbound sales, appointment setting, lead generation), languages supported (Spanish, Portuguese, English), and tech integrations.
Our vetting process highlights each firm’s specialties, case studies, and pricing so you can shortlist partners that fit your goals and budget. Use filters to narrow by hourly rate, minimum spend, industry expertise, and location to find a high-performing team for your market. Browse more options:
• Telemarketing Companies in Mexico
• Telemarketing Companies in Venezuela
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
Focus Areas
See all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
$10,000+Undisclosed50 - 249Serves Latin AmericaServices provided
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See all 69 projectsSalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.
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UndisclosedUndisclosed50 - 249Monterrey, Mexico
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Nectus is a Customer Service Outsourcing company located in Monterrey, Mexico. Established in 2015, the team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
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Vinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
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Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Rio de Janeiro, Brazil
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Doctor Sac Contact Center is a call center company. The team provides Call Center Services and Customer Service Outsourcing, and the company is in Rio de Janeiro, Brazil.
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UndisclosedUndisclosed10 - 49Guayaquil, Ecuador
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6 Sen, a call center service, was established in 2016. The company specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Quito, Ecuador
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VOIP BUSINESS Contact Center is a call center service. Their small team is in Quito, Ecuador. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Florianópolis, Brazil
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Founded in 2008, Ayty Tech is a midsize answering service company. Their services include Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
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Phonex is a Customer Service Outsourcing company. Their small team is headquartered in Ciudad de México, Mexico. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249ABO, Argentina
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Clienting Group is a call center. They specialize in Call Center Services and Digital Strategy and are based in ABO, Argentina.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
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Grupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249Santiago, Chile
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Reale Seguros Chile, a phone answering service and Insurance Law company, was founded in 2017. The agency provides Call Center Services and Insurance Law, and is midsize.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
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Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
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$1,000+< $25 / hr10 - 49Medellín, Colombia
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Telephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Monterrey, Mexico
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Gelsa, a small Customer Service Outsourcing company, is in Monterrey, Mexico. The team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Salvador, Brazil
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BAHIA CALL CENTER is a Business Consulting company. Their small team is in Salvador, Brazil. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Curridabat, Costa Rica
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Established in 2003, F4 Call Center is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Montevideo, Uruguay
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Metrocall Contact Center is a small answering service in Montevideo, Uruguay. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Santiago, Chile
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Founded in 2007, Tell Chile is a telephone answering service. The firm offers Call Center Services.
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UndisclosedUndisclosed50 - 249Buenos Aires, Argentina
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Located in Buenos Aires, Argentina, Contactel is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Sao Paulo, Brazil
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Bizpro Processos de Negócios is a Customer Service Outsourcing company. The firm is in Sao Paulo, Brazil. Their team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Caracas, Venezuela
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Phone answering service Directa Group is based in Caracas, Venezuela. They focus on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Distrito de Lima, Peru
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GP Business Call is a phone answering service and Customer Service Outsourcing company. Founded in 2017, their team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Asunción, Paraguay
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GK Business SA is a call center service and Back Office Outsourcing company. Launched in 2014, the firm specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Bogotá, Colombia
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Launched in 2019, Evafirst sas is an answering service company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
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Located in Ciudad de México, Mexico, TPS Contact Center is a Customer Service Outsourcing company. Founded in 1999, the team specializes in Customer Service Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Montevideo, Uruguay
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Recauda Uruguay, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The firm is located in Montevideo, Uruguay.
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UndisclosedUndisclosed50 - 249Caracas, Venezuela
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Person To Person, a midsize phone answering service, is in Caracas, Venezuela. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Rosarito, Mexico
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Launched in 2017, APEX Call Centers is a midsize answering service based in Rosarito, Mexico. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Quito, Ecuador
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Founded in 1999, BANGARA S.A. Is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is in Quito, Ecuador.
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UndisclosedUndisclosed50 - 249Montevideo, Uruguay
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Lazos Contact Center is a call center. Their team is headquartered in Montevideo, Uruguay and Salto, Uruguay and specializes in Call Center Services and Search Engine Optimization.
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$1,000+Undisclosed50 - 249Envigado, Colombia
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Tandem Bridge Talent is a midsize Recruiting company based in Envigado, Colombia. The team focuses on Recruiting and Call Center Services.
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UndisclosedUndisclosed10 - 49Curridabat, Costa Rica
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Based in Curridabat, Costa Rica, Conexus Group is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
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Grupo Concentra is a small Ciudad de México, Mexico-based Back Office Outsourcing company. Their services include Back Office Outsourcing and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
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Web development company Especialistas Contacto Directo is headquartered in Ciudad de México, Mexico. Established in 2008, the team offers Web Development and Back Office Outsourcing.
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$5,000+$25 - $49 / hr250 - 999Ciudad Apodaca, Mexico
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OpenService is a Ciudad Apodaca, Mexico-based IT managed services company. They provide IT managed services and IT staff augmentation and were launched in 1995.
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UndisclosedUndisclosed250 - 999Ciudad de México, Mexico
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Akro BPO is a midsize IT managed services company based in Ciudad de México, Mexico. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999Miraflores, Peru
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Founded in 2006, TCONTAKTO SAC, a midsize IT managed services company, is in Miraflores, Peru. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed10 - 49BMI, Argentina
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Founded in 2003, Call Services SRL, a small call center company, is in BMI, Argentina. Their team provides Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249Tijuana, Mexico
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Smart-Connect Outsourcing solutions, a Back Office Outsourcing company, is headquartered in Tijuana, Mexico. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Barranquilla, Colombia
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Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Buenos Aires, Argentina
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INDICOM S.A. Is a phone answering service. Established in 1993, the team focuses on Call Center Services and Back Office Outsourcing. The firm is located in Buenos Aires, Argentina.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
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Datascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49Ate, Peru
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Laser BPO is a phone answering service located in Ate, Peru. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249San Salvador, El Salvador
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Centercom Global BPO, a graphic design company, was established in 2017. The team specializes in Graphic Design and Web Development.
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UndisclosedUndisclosed50 - 249Managua, Nicaragua
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Connect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Martínez, Argentina
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Contact Solution is a midsize Martínez, Argentina-based social media marketing agency. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed250 - 999San Pedro, Costa Rica
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Headquartered in San Pedro, Costa Rica, NETCOM is a midsize IT strategy consulting company. The team specializes in IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
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Based in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Guayaquil, Ecuador
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PCC & BPO is a small Guayaquil, Ecuador-based call center service. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49El Palomar, Argentina
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PuLL MarKet Fieldwork LatAm is an El Palomar, Argentina-based Market Research company. Launched in 2004, the team focuses on Market Research and Call Center Services.
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List of the Top 15 Latin America Telemarketing Services
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$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
Ability to deliver
37.2/40.020/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services50% B2C Telemarketing & telesales80% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services100% B2C Telemarketing & telesales85% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
26.8/40.016.2/20 Reviews4.8/10 Clients & Experience5.8/10 Market PresenceService focus
41% Call Center Services35% B2C Telemarketing & telesales59% Other -
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Ability to deliver
28.9/40.016.2/20 Reviews9/10 Clients & Experience3.7/10 Market PresenceService focus
20% Call Center Services100% B2C Telemarketing & telesales80% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
32.1/40.018.2/20 Reviews8.1/10 Clients & Experience5.8/10 Market PresenceService focus
10% Call Center Services25% B2C Telemarketing & telesales90% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
28.9/40.016.2/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services25% B2C Telemarketing & telesales85% Other -
$250,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Ability to deliver
24.2/40.016.2/20 Reviews3/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
23.9/40.014.4/20 Reviews9.5/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% B2C Telemarketing & telesales60% Other -
$100,000+Undisclosed10,000+Bogotá, Colombia
Ability to deliver
25.7/40.015.8/20 Reviews4.5/10 Clients & Experience5.4/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
22.9/40.016.2/20 Reviews2.6/10 Clients & Experience4.1/10 Market PresenceService focus
40% Call Center Services50% B2C Telemarketing & telesales60% Other -
$1,000+< $25 / hr250 - 999São Paulo, Brazil
Ability to deliver
26.4/40.016.6/20 Reviews6.1/10 Clients & Experience3.7/10 Market PresenceService focus
10% Call Center Services70% B2C Telemarketing & telesales90% Other -
UndisclosedUndisclosed1,000 - 9,999Heroica Nogales, Mexico
Ability to deliver
22.3/40.016.2/20 Reviews1/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services67% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr1,000 - 9,999La Paz, Bolivia
Ability to deliver
22.1/40.016.8/20 Reviews1.7/10 Clients & Experience3.7/10 Market PresenceService focus
35% Call Center Services100% B2C Telemarketing & telesales65% Other -
UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
Ability to deliver
27/40.017.6/20 Reviews4.4/10 Clients & Experience5.1/10 Market PresenceService focus
10% Call Center Services25% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Ability to deliver
21.6/40.016.2/20 Reviews2.4/10 Clients & Experience3/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
22.4/40.016.2/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services40% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
22.9/40.017.8/20 Reviews1.4/10 Clients & Experience3.7/10 Market PresenceService focus
15% Call Center Services30% B2C Telemarketing & telesales85% Other -
$10,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
21.3/40.016.8/20 Reviews1.5/10 Clients & Experience3/10 Market PresenceService focus
30% Call Center Services30% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Ability to deliver
19.2/40.016.2/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
60% Call Center Services25% B2C Telemarketing & telesales40% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
20.4/40.017/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Call Center Services50% B2C Telemarketing & telesales75% Other -
$5,000+Undisclosed1,000 - 9,999Hermosillo, Mexico
Ability to deliver
21.1/40.017.2/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
10% Call Center Services10% B2C Telemarketing & telesales90% Other -
$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Ability to deliver
20.9/40.016.2/20 Reviews1.7/10 Clients & Experience3/10 Market PresenceService focus
40% Call Center Services10% B2C Telemarketing & telesales60% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
20/40.016.2/20 Reviews0.4/10 Clients & Experience3.4/10 Market PresenceService focus
30% Call Center Services15% B2C Telemarketing & telesales70% Other -
$10,000+$25 - $49 / hr50 - 249Buenos Aires, Argentina
Ability to deliver
19.8/40.015/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
15% Call Center Services20% B2C Telemarketing & telesales85% Other -
UndisclosedUndisclosed250 - 999Montevideo, Uruguay
Ability to deliver
10.9/40.00/20 Reviews7.5/10 Clients & Experience3.4/10 Market PresenceService focus
35% Call Center Services100% B2C Telemarketing & telesales65% Other -
$25,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
Ability to deliver
10.2/40.00/20 Reviews3/10 Clients & Experience7.2/10 Market PresenceService focus
25% Call Center Services20% B2C Telemarketing & telesales75% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
23% Call Center Services80% B2C Telemarketing & telesales77% Other -
$10,000+Undisclosed10,000+Córdoba, Argentina
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Call Center Services50% B2C Telemarketing & telesales60% Other -
$100,000+Undisclosed1,000 - 9,999San Pedro Tlaquepaque, Mexico
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
50% Call Center Services100% B2C Telemarketing & telesales50% Other
Latest Telemarketing Articles
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Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Latin America Telemarketing FAQs
Latin American telemarketing partners combine nearshore convenience with multilingual reach. Teams in major hubs like Bogotá, Medellín, Mexico City, Guadalajara, Monterrey, São Paulo, Buenos Aires, Santiago, Lima, and San José offer:
- Time zone overlap with US and Canada for real-time coaching, QA, and sales handoffs
- Native Spanish or Portuguese plus strong English proficiency for pan-Americas coverage
- Cost efficiencies without sacrificing enterprise-grade tools and reporting
- Cultural affinity that improves rapport-building and conversion on outbound calls
For US-facing campaigns, many providers operate with TCPA-aware dialing practices and adopt North American sales playbooks, making onboarding faster and outcomes more predictable.
Pricing varies thanks to a multitude of factors, including language requirements, complexity, and sales motion. According to Clutch’s recent data, typical ranges go:
- Shared-agent outbound support: $8 – $18 per hour (USD)
- Dedicated SDRs or bilingual closers: $18 – $35 per hour
- Specialized B2B appointment setting or compliance-heavy programs: $25 – $45 per hour
- Per-meeting or per-qualified-lead fees: $150 – $600 per meeting, depending on your ICP and region
- Monthly retainers for dedicated pods: $5,000 – $25,000+
Before committing to a long-term partnership, make sure to ask for a 60–90 day pilot with clear KPIs (connect rate, conversation-to-meeting rate, show rate, qualified pipeline).
- SaaS and technology – SDR programs, demos, renewals, upsell motions
- Fintech and financial services – KYC outreach, collections follow-up, wealth and insurance appointments
- E-commerce and retail – abandoned cart recovery, win-back, cross-sell
- Healthcare and medtech – patient engagement, scheduling, provider outreach (HIPAA-aware teams)
- Travel and hospitality – reservations, loyalty activations, seasonal promotions
- Logistics and industrials – freight brokerage calling, manufacturing distributors, MRO
- Real estate and proptech – investor relations, property tours, listings outreach
- Telecom and utilities – plan upgrades, retention
- Education and training – enrollments, alumni relations
Shortlist firms with case studies that mirror your ICP, deal size, and sales cycle length.
Define your project’s particular success metrics and requirements — i.e., markets, languages, and compliance constraints. Then, go to Clutch to find trusted firms and follow these five key steps to match with the right partner:
- Evaluate call quality – request recorded calls, sample scripts, and QA scorecards.
- Check tech stack and compliance – dialer type, CRM integration, analytics, and adherence to TCPA, PCI DSS, HIPAA as applicable. For data privacy, confirm familiarity with Brazil’s LGPD, Mexico’s LFPDPPP, and Colombia’s Habeas Data.
- Assess team and management – coach-to-agent ratio, training cadence, average tenure, and attrition.
- Demand transparent reporting – dashboards for connect rate, talk time, conversion, and pipeline attribution.
- Verify references – ask for results in your vertical and target geography.
- Guaranteed meetings or revenue without a pilot or ICP validation
- No recorded calls, opt-in proof, or QA process
- Opaque pricing, long contracts without a trial, or aggressive upsells on day one
- Inability to explain TCPA-aware workflows or data handling; no DPA or security overview
- Overreliance on manual dialing with no dashboard visibility
- Very low rates far below market without a quality plan
- High agent churn with limited training or coaching structure
- Weak English proficiency for US campaigns or thin Portuguese coverage for Brazil
- No playbook customization, ICP research, or messaging tests
Be objective when assessing potential firms. Ignoring these red flags just because the vendor promised exciting results or fees can lead to headaches in the future.