Top Telemarketing Companies in Latin America
From Bogotá and Medellín to Mexico City, São Paulo, and San José, Latin America has emerged as a nearshore telemarketing hub with bilingual talent, time zone alignment to North America, and strong industry depth. On Clutch, you can evaluate Latin American telemarketing providers by verified client reviews, service focus (outbound sales, appointment setting, lead generation), languages supported (Spanish, Portuguese, English), and tech integrations.
Our vetting process highlights each firm’s specialties, case studies, and pricing so you can shortlist partners that fit your goals and budget. Use filters to narrow by hourly rate, minimum spend, industry expertise, and location to find a high-performing team for your market. Browse more options:
• Telemarketing Companies in Mexico
• Telemarketing Companies in Venezuela
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
Focus Areas
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$5,000+Undisclosed50 - 249Serves Latin AmericaServices provided
Focus Areas
See all 65 projectsSalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.
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UndisclosedUndisclosed10 - 49ABI, Argentina
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Exactor BPO, a small Customer Service Outsourcing company, is located in ABI, Argentina. The team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Quito, Ecuador
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Seteinfo del Ecuador is a call center company. Launched in 1995, their team focuses on Call Center Services and Business Consulting.
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UndisclosedUndisclosed10 - 49Caracas, Venezuela
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Founded in 2012, Inversiones DRC is an answering service. The small team provides Call Center Services and Business Consulting.
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UndisclosedUndisclosed10 - 49Córdoba, Argentina
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Aloo is a small Córdoba, Argentina-based Market Research company. Their services include Market Research and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Vila Velha, Brazil
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Com.unique Call Center is an answering service company founded in 2016. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Medellín, Colombia
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Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Montevideo, Uruguay
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Founded in 2005, Multiline Contact Center, a midsize Market Research company, is based in Montevideo, Uruguay. Their team focuses on Market Research and Call Center Services.
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UndisclosedUndisclosed10 - 49Maracaibo, Venezuela
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THECC SA is a Back Office Outsourcing company. Their small team is based in Maracaibo, Venezuela. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Las Condes, Chile
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ADELACU is a call center company. Their team is based in Las Condes, Chile and focuses on Call Center Services and IT managed services.
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UndisclosedUndisclosed2 - 9Monterrey, Mexico
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Launched in 2004, Secreweb SA De CV is an IT managed services company. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed2 - 9Quito, Ecuador
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Magno Asesores is a Quito, Ecuador-based Advertising company. They specialize in Advertising and Digital Strategy and were launched in 2010.
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UndisclosedUndisclosed2 - 9Tijuana, Mexico
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Call center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Ciudad Obregón, Mexico
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Colloquium BPO is a call center. Their midsize team is headquartered in Tucson, Arizona and Ciudad Obregón, Mexico. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Lima, Peru
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Smartech BPO is a telephone answering service. They are headquartered in Lima, Peru and have midsize team. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Caracas, Venezuela
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Small unified communications consulting & SI company Hallsoft, C.A., is in Caracas, Venezuela. Their services include unified communications consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249Los Olivos, Peru
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Overtrad BPO is a social media marketing firm. Headquartered in Los Olivos, Peru, their midsize team offers Social Media Marketing and Call Center Services. The agency was launched in 2010.
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UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
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Customer Service Outsourcing company Zocallo was established in 2011. The company focuses on Customer Service Outsourcing and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Manaus, Brazil
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POLO Telecom, a small phone answering service, is based in Manaus, Brazil. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49La Ceiba, Honduras
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Avanza - Outsourcing Solutions, a small call center service, is in La Ceiba, Honduras. The team specializes in Call Center Services and Back Office Outsourcing.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Latin America Telemarketing Services
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$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services50% B2C Telemarketing & telesales80% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services100% B2C Telemarketing & telesales85% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services25% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Ability to deliver
31.7/40.016.2/20 Reviews9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services100% B2C Telemarketing & telesales80% Other -
UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
Ability to deliver
32.4/40.018.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services25% B2C Telemarketing & telesales90% Other -
$100,000+Undisclosed10,000+Bogotá, Colombia
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr250 - 999Belize City, Belize
Ability to deliver
26.8/40.017/20 Reviews3/10 Clients & Experience6.8/10 Market PresenceService focus
45% Call Center Services70% B2C Telemarketing & telesales55% Other -
$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services25% B2C Telemarketing & telesales85% Other -
$1,000+< $25 / hr250 - 999São Paulo, Brazil
Ability to deliver
28/40.017/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services70% B2C Telemarketing & telesales80% Other -
$250,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Ability to deliver
25.3/40.016.2/20 Reviews3/10 Clients & Experience6.1/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.2/40.016.4/20 Reviews2.7/10 Clients & Experience6.1/10 Market PresenceService focus
41% Call Center Services35% B2C Telemarketing & telesales59% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services50% B2C Telemarketing & telesales60% Other -
UndisclosedUndisclosed1,000 - 9,999Heroica Nogales, Mexico
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services67% B2C Telemarketing & telesales70% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
25.6/40.017/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Ability to deliver
22.6/40.016.2/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services40% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
25.1/40.018.4/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
15% Call Center Services30% B2C Telemarketing & telesales85% Other -
$10,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
21.7/40.016.2/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services25% B2C Telemarketing & telesales40% Other -
$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Ability to deliver
21.9/40.016.2/20 Reviews1.7/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services10% B2C Telemarketing & telesales60% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.2/40.016.2/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services15% B2C Telemarketing & telesales70% Other -
$10,000+$25 - $49 / hr50 - 249Buenos Aires, Argentina
Ability to deliver
21.4/40.015/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
15% Call Center Services20% B2C Telemarketing & telesales85% Other -
UndisclosedUndisclosed250 - 999Montevideo, Uruguay
Ability to deliver
12.1/40.00/20 Reviews7.5/10 Clients & Experience4.6/10 Market PresenceService focus
35% Call Center Services100% B2C Telemarketing & telesales65% Other -
$100,000+Undisclosed1,000 - 9,999San Pedro Tlaquepaque, Mexico
Ability to deliver
7.5/40.00/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services100% B2C Telemarketing & telesales50% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services80% B2C Telemarketing & telesales77% Other -
$10,000+Undisclosed10,000+Córdoba, Argentina
Ability to deliver
6.8/40.00/20 Reviews0/10 Clients & Experience6.8/10 Market PresenceService focus
40% Call Center Services50% B2C Telemarketing & telesales60% Other -
$250,000+Undisclosed10,000+Ciudad de Guatemala, Guatemala
Ability to deliver
9.3/40.00/20 Reviews1.2/10 Clients & Experience8.1/10 Market PresenceService focus
10% Call Center Services71% B2C Telemarketing & telesales90% Other -
$25,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services20% B2C Telemarketing & telesales75% Other -
$10,000+< $25 / hr1,000 - 9,999Heredia, Costa Rica
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services50% B2C Telemarketing & telesales75% Other
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Latin America Telemarketing FAQs
Latin American telemarketing partners combine nearshore convenience with multilingual reach. Teams in major hubs like Bogotá, Medellín, Mexico City, Guadalajara, Monterrey, São Paulo, Buenos Aires, Santiago, Lima, and San José offer:
- Time zone overlap with US and Canada for real-time coaching, QA, and sales handoffs
- Native Spanish or Portuguese plus strong English proficiency for pan-Americas coverage
- Cost efficiencies without sacrificing enterprise-grade tools and reporting
- Cultural affinity that improves rapport-building and conversion on outbound calls
For US-facing campaigns, many providers operate with TCPA-aware dialing practices and adopt North American sales playbooks, making onboarding faster and outcomes more predictable.
Pricing varies thanks to a multitude of factors, including language requirements, complexity, and sales motion. According to Clutch’s recent data, typical ranges go:
- Shared-agent outbound support: $8 – $18 per hour (USD)
- Dedicated SDRs or bilingual closers: $18 – $35 per hour
- Specialized B2B appointment setting or compliance-heavy programs: $25 – $45 per hour
- Per-meeting or per-qualified-lead fees: $150 – $600 per meeting, depending on your ICP and region
- Monthly retainers for dedicated pods: $5,000 – $25,000+
Before committing to a long-term partnership, make sure to ask for a 60–90 day pilot with clear KPIs (connect rate, conversation-to-meeting rate, show rate, qualified pipeline).
- SaaS and technology – SDR programs, demos, renewals, upsell motions
- Fintech and financial services – KYC outreach, collections follow-up, wealth and insurance appointments
- E-commerce and retail – abandoned cart recovery, win-back, cross-sell
- Healthcare and medtech – patient engagement, scheduling, provider outreach (HIPAA-aware teams)
- Travel and hospitality – reservations, loyalty activations, seasonal promotions
- Logistics and industrials – freight brokerage calling, manufacturing distributors, MRO
- Real estate and proptech – investor relations, property tours, listings outreach
- Telecom and utilities – plan upgrades, retention
- Education and training – enrollments, alumni relations
Shortlist firms with case studies that mirror your ICP, deal size, and sales cycle length.
Define your project’s particular success metrics and requirements — i.e., markets, languages, and compliance constraints. Then, go to Clutch to find trusted firms and follow these five key steps to match with the right partner:
- Evaluate call quality – request recorded calls, sample scripts, and QA scorecards.
- Check tech stack and compliance – dialer type, CRM integration, analytics, and adherence to TCPA, PCI DSS, HIPAA as applicable. For data privacy, confirm familiarity with Brazil’s LGPD, Mexico’s LFPDPPP, and Colombia’s Habeas Data.
- Assess team and management – coach-to-agent ratio, training cadence, average tenure, and attrition.
- Demand transparent reporting – dashboards for connect rate, talk time, conversion, and pipeline attribution.
- Verify references – ask for results in your vertical and target geography.
- Guaranteed meetings or revenue without a pilot or ICP validation
- No recorded calls, opt-in proof, or QA process
- Opaque pricing, long contracts without a trial, or aggressive upsells on day one
- Inability to explain TCPA-aware workflows or data handling; no DPA or security overview
- Overreliance on manual dialing with no dashboard visibility
- Very low rates far below market without a quality plan
- High agent churn with limited training or coaching structure
- Weak English proficiency for US campaigns or thin Portuguese coverage for Brazil
- No playbook customization, ICP research, or messaging tests
Be objective when assessing potential firms. Ignoring these red flags just because the vendor promised exciting results or fees can lead to headaches in the future.