Top Telemarketing Companies in Latin America
From Bogotá and Medellín to Mexico City, São Paulo, and San José, Latin America has emerged as a nearshore telemarketing hub with bilingual talent, time zone alignment to North America, and strong industry depth. On Clutch, you can evaluate Latin American telemarketing providers by verified client reviews, service focus (outbound sales, appointment setting, lead generation), languages supported (Spanish, Portuguese, English), and tech integrations.
Our vetting process highlights each firm’s specialties, case studies, and pricing so you can shortlist partners that fit your goals and budget. Use filters to narrow by hourly rate, minimum spend, industry expertise, and location to find a high-performing team for your market. Browse more options:
• Telemarketing Companies in Mexico
• Telemarketing Companies in Venezuela
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
Focus Areas
See all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
$10,000+Undisclosed50 - 249Serves Latin AmericaServices provided
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See all 69 projectsSalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.
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UndisclosedUndisclosed250 - 999Barra da Tijuca, Brazil
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Central 24 Hours is a call center. Their midsize team is headquartered in Barra da Tijuca, Brazil. Their team specializes in Call Center Services and Digital Strategy.
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UndisclosedUndisclosed250 - 999Monterrey, Mexico
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Located in Monterrey, Mexico, CALLCOM CONTACT CENTER & BPO is a midsize answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Monterrey, Mexico
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Answering service company MDY BPO was founded in 1997. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999San José, Costa Rica
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Midsize phone answering service Costa Rica's Call Center, is headquartered in San José, Costa Rica. Their services include Call Center Services and Web Design.
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UndisclosedUndisclosed1,000 - 9,999Ciudad de México, Mexico
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Eficasia Contact Center, an answering service and Back Office Outsourcing company, specializes in Call Center Services and Back Office Outsourcing. The agency is based in Ciudad de México, Mexico.
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UndisclosedUndisclosed250 - 999Tlaxcala de Xicohténcatl, Mexico
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Amatech is an answering service company. Their team is located in Tlaxcala de Xicohténcatl, Mexico. The agency focuses on Call Center Services and IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Guayaquil, Ecuador
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Launched in 2001, ACC American Call Center is a call center company. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Escazú, Costa Rica
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America Service is a small answering service launched in 2017. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49San Miguel, Peru
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Corelia Call Center is a small answering service company located in San Miguel, Peru. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Lima, Peru
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Answering service Externa BPO & Contact Center was founded in 2011. The team focuses on Call Center Services and is headquartered in Lima, Peru.
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UndisclosedUndisclosed10 - 49San Isidro, Peru
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Small answering service company Caltal Peru, is based in San Isidro, Peru. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Surquillo, Peru
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FRAVATEL, a telephone answering service, is based in Surquillo, Peru. Founded in 2007, the team focuses on Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Montes Claros, Brazil
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Call center service and Customer Service Outsourcing company VGX Contact Center was founded in 2013. The agency provides Call Center Services and Customer Service Outsourcing, and is large.
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UndisclosedUndisclosed250 - 999Porto Alegre, Brazil
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Founded in 2009, Explorer Call Center is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Buenos Aires, Argentina
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Next Latinoamerica S.A. Is a midsize Buenos Aires, Argentina-based call center service. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Quito, Ecuador
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In Quito, Ecuador and Guayaquil, Ecuador, Gestiona GTX is a midsize call center and Back Office Outsourcing company. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Providencia, Chile
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Answering service company 2CALL is in Providencia, Chile. Established in 2008, the team provides Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Asunción, Paraguay
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Avanza Paraguay S.A. Is a large telephone answering service based in Asunción, Paraguay. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Caracas, Venezuela
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Pegaso Consulting is a Caracas, Venezuela-based phone answering service. They offer Call Center Services and Business Consulting.
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UndisclosedUndisclosed250 - 999Miraflores, Peru
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Teleadvance is a Miraflores, Peru-based call center. They offer Call Center Services and were launched in 2004.
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UndisclosedUndisclosed10 - 49Medellín, Colombia
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Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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$5,000+< $25 / hr2 - 9Tijuana, Mexico
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Acierto Call Center is a small answering service company launched in 2018. Their services include Call Center Services and Email Marketing.
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UndisclosedUndisclosed250 - 999Las Condes, Chile
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Nubox SpA is a custom software development firm. The firm is headquartered in Las Condes, Chile. Their team specializes in Custom Software Development and Call Center Services.
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Undisclosed< $25 / hr50 - 249Ciudad de México, Mexico
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Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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Saem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
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$25,000+$100 - $149 / hr10 - 49Ciudad de México, Mexico
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GO4 is a Ciudad de México, Mexico-based IT managed services company. Founded in 2010, the team provides IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10,000+AAM, Argentina
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VN GLOBAL BPO is a call center company headquartered in AAM, Argentina. They focus on Call Center Services and Back Office Outsourcing and were founded in 1994.
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UndisclosedUndisclosed10 - 49Providencia, Chile
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Unificados is a call center service. They were established in 2009 and focus on Call Center Services and HR Outsourcing.
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UndisclosedUndisclosed10 - 49Rosario, Argentina
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Established in 2010, Previ Srl is a small Rosario, Argentina-based answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999Montevideo, Uruguay
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Xtendo Group | BPO is a midsize cloud consulting & SI company headquartered in Montevideo, Uruguay. The team specializes in cloud consulting & SI and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Asunción, Paraguay
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In Asunción, Paraguay, Voicenter Paraguay is a large call center company and Back Office Outsourcing company. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Barranquilla, Colombia
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Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Ciudad de México, Mexico
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Established in 2011, Anexa Telecomunicaciones is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
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Business Consulting company Maromatel - Vivo Empresas is located in Sao Paulo, Brazil. They offer Business Consulting and Call Center Services and were established in 2002.
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UndisclosedUndisclosed10 - 49Escazu, Costa Rica
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The Goto Marketers is a phone answering service. Their small team of employees is in Escazu, Costa Rica. Their team focuses on Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
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AG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Quito, Ecuador
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Estudio Jurídico Romero D' & Asociados. Is a midsize call center based in Guayaquil, Ecuador and Quito, Ecuador. The team focuses on Call Center Services and Corporate Law.
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$1,000+< $25 / hr10 - 49Tijuana, Mexico
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See all 1 projectsVoxcentrix offers Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. Reviews highlight the company's role in significantly increasing sales and expanding into new markets. Clients appreciate Voxcentrix's friendly and responsive team, who act as brand ambassadors and effectively manage calls and customer interactions.
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Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
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Established in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
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UndisclosedUndisclosed10 - 49San Pedro Tlaquepaque, Mexico
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Beliveo is a small San Pedro Tlaquepaque, Mexico-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Downtown - Rio de Janeiro,, Brazil
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Cobrart is a call center company. The Downtown - Rio de Janeiro,, Brazil-based firm was launched in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Antiguo Cuscatlan, El Salvador
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Answering service company SkyCom offers Call Center Services and Back Office Outsourcing. They were founded in 2004.
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UndisclosedUndisclosed50 - 249Tijuana, Mexico
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Nextdoor Solutions México is an answering service company. Their midsize team is located in Tijuana, Mexico. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Providencia, Chile
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Fastco Group is a phone answering service. The Providencia, Chile-based company offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Las Condes, Chile
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Global Soluciones Financieras, a Financial Advising & Planning company, was established in 2009. The firm focuses on Financial Advising & Planning and Call Center Services.
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$1,000+< $25 / hr50 - 249Tijuana, Mexico
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1Click Contact Center is a telephone answering service. They are in Tijuana, Mexico and Tijuana, Mexico, and their services include Call Center Services and Customer Service Outsourcing.
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$25,000+Undisclosed250 - 999Santiago, Panama
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QSolve is a Robotics Process Automation company. Their team is headquartered in Santiago, Panama and Nyeri, Kenya and focuses on Robotics Process Automation and Back Office Outsourcing.
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$250,000+< $25 / hr50 - 249Guadalajara, Mexico
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People and Telecommunication Services is a Business Consulting company in Guadalajara, Mexico. The team focuses on Business Consulting and Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9Córdoba, Argentina
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SumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$1,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
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Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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List of the Top 15 Latin America Telemarketing Services
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$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
Ability to deliver
37.2/40.020/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services50% B2C Telemarketing & telesales80% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services100% B2C Telemarketing & telesales85% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
26.8/40.016.2/20 Reviews4.8/10 Clients & Experience5.8/10 Market PresenceService focus
41% Call Center Services35% B2C Telemarketing & telesales59% Other -
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Ability to deliver
28.9/40.016.2/20 Reviews9/10 Clients & Experience3.7/10 Market PresenceService focus
20% Call Center Services100% B2C Telemarketing & telesales80% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
32.1/40.018.2/20 Reviews8.1/10 Clients & Experience5.8/10 Market PresenceService focus
10% Call Center Services25% B2C Telemarketing & telesales90% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
28.9/40.016.2/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services25% B2C Telemarketing & telesales85% Other -
$250,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Ability to deliver
24.2/40.016.2/20 Reviews3/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
23.9/40.014.4/20 Reviews9.5/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% B2C Telemarketing & telesales60% Other -
$100,000+Undisclosed10,000+Bogotá, Colombia
Ability to deliver
25.7/40.015.8/20 Reviews4.5/10 Clients & Experience5.4/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
22.9/40.016.2/20 Reviews2.6/10 Clients & Experience4.1/10 Market PresenceService focus
40% Call Center Services50% B2C Telemarketing & telesales60% Other -
$1,000+< $25 / hr250 - 999São Paulo, Brazil
Ability to deliver
26.4/40.016.6/20 Reviews6.1/10 Clients & Experience3.7/10 Market PresenceService focus
10% Call Center Services70% B2C Telemarketing & telesales90% Other -
UndisclosedUndisclosed1,000 - 9,999Heroica Nogales, Mexico
Ability to deliver
22.3/40.016.2/20 Reviews1/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services67% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr1,000 - 9,999La Paz, Bolivia
Ability to deliver
22.1/40.016.8/20 Reviews1.7/10 Clients & Experience3.7/10 Market PresenceService focus
35% Call Center Services100% B2C Telemarketing & telesales65% Other -
UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
Ability to deliver
27/40.017.6/20 Reviews4.4/10 Clients & Experience5.1/10 Market PresenceService focus
10% Call Center Services25% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Ability to deliver
21.6/40.016.2/20 Reviews2.4/10 Clients & Experience3/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
22.4/40.016.2/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services40% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
22.9/40.017.8/20 Reviews1.4/10 Clients & Experience3.7/10 Market PresenceService focus
15% Call Center Services30% B2C Telemarketing & telesales85% Other -
$10,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
21.3/40.016.8/20 Reviews1.5/10 Clients & Experience3/10 Market PresenceService focus
30% Call Center Services30% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Ability to deliver
19.2/40.016.2/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
60% Call Center Services25% B2C Telemarketing & telesales40% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
20.4/40.017/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Call Center Services50% B2C Telemarketing & telesales75% Other -
$5,000+Undisclosed1,000 - 9,999Hermosillo, Mexico
Ability to deliver
21.1/40.017.2/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
10% Call Center Services10% B2C Telemarketing & telesales90% Other -
$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Ability to deliver
20.9/40.016.2/20 Reviews1.7/10 Clients & Experience3/10 Market PresenceService focus
40% Call Center Services10% B2C Telemarketing & telesales60% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
20/40.016.2/20 Reviews0.4/10 Clients & Experience3.4/10 Market PresenceService focus
30% Call Center Services15% B2C Telemarketing & telesales70% Other -
$10,000+$25 - $49 / hr50 - 249Buenos Aires, Argentina
Ability to deliver
19.8/40.015/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
15% Call Center Services20% B2C Telemarketing & telesales85% Other -
UndisclosedUndisclosed250 - 999Montevideo, Uruguay
Ability to deliver
10.9/40.00/20 Reviews7.5/10 Clients & Experience3.4/10 Market PresenceService focus
35% Call Center Services100% B2C Telemarketing & telesales65% Other -
$25,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
Ability to deliver
10.2/40.00/20 Reviews3/10 Clients & Experience7.2/10 Market PresenceService focus
25% Call Center Services20% B2C Telemarketing & telesales75% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
23% Call Center Services80% B2C Telemarketing & telesales77% Other -
$10,000+Undisclosed10,000+Córdoba, Argentina
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Call Center Services50% B2C Telemarketing & telesales60% Other -
$100,000+Undisclosed1,000 - 9,999San Pedro Tlaquepaque, Mexico
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
50% Call Center Services100% B2C Telemarketing & telesales50% Other
Latest Telemarketing Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Latin America Telemarketing FAQs
Latin American telemarketing partners combine nearshore convenience with multilingual reach. Teams in major hubs like Bogotá, Medellín, Mexico City, Guadalajara, Monterrey, São Paulo, Buenos Aires, Santiago, Lima, and San José offer:
- Time zone overlap with US and Canada for real-time coaching, QA, and sales handoffs
- Native Spanish or Portuguese plus strong English proficiency for pan-Americas coverage
- Cost efficiencies without sacrificing enterprise-grade tools and reporting
- Cultural affinity that improves rapport-building and conversion on outbound calls
For US-facing campaigns, many providers operate with TCPA-aware dialing practices and adopt North American sales playbooks, making onboarding faster and outcomes more predictable.
Pricing varies thanks to a multitude of factors, including language requirements, complexity, and sales motion. According to Clutch’s recent data, typical ranges go:
- Shared-agent outbound support: $8 – $18 per hour (USD)
- Dedicated SDRs or bilingual closers: $18 – $35 per hour
- Specialized B2B appointment setting or compliance-heavy programs: $25 – $45 per hour
- Per-meeting or per-qualified-lead fees: $150 – $600 per meeting, depending on your ICP and region
- Monthly retainers for dedicated pods: $5,000 – $25,000+
Before committing to a long-term partnership, make sure to ask for a 60–90 day pilot with clear KPIs (connect rate, conversation-to-meeting rate, show rate, qualified pipeline).
- SaaS and technology – SDR programs, demos, renewals, upsell motions
- Fintech and financial services – KYC outreach, collections follow-up, wealth and insurance appointments
- E-commerce and retail – abandoned cart recovery, win-back, cross-sell
- Healthcare and medtech – patient engagement, scheduling, provider outreach (HIPAA-aware teams)
- Travel and hospitality – reservations, loyalty activations, seasonal promotions
- Logistics and industrials – freight brokerage calling, manufacturing distributors, MRO
- Real estate and proptech – investor relations, property tours, listings outreach
- Telecom and utilities – plan upgrades, retention
- Education and training – enrollments, alumni relations
Shortlist firms with case studies that mirror your ICP, deal size, and sales cycle length.
Define your project’s particular success metrics and requirements — i.e., markets, languages, and compliance constraints. Then, go to Clutch to find trusted firms and follow these five key steps to match with the right partner:
- Evaluate call quality – request recorded calls, sample scripts, and QA scorecards.
- Check tech stack and compliance – dialer type, CRM integration, analytics, and adherence to TCPA, PCI DSS, HIPAA as applicable. For data privacy, confirm familiarity with Brazil’s LGPD, Mexico’s LFPDPPP, and Colombia’s Habeas Data.
- Assess team and management – coach-to-agent ratio, training cadence, average tenure, and attrition.
- Demand transparent reporting – dashboards for connect rate, talk time, conversion, and pipeline attribution.
- Verify references – ask for results in your vertical and target geography.
- Guaranteed meetings or revenue without a pilot or ICP validation
- No recorded calls, opt-in proof, or QA process
- Opaque pricing, long contracts without a trial, or aggressive upsells on day one
- Inability to explain TCPA-aware workflows or data handling; no DPA or security overview
- Overreliance on manual dialing with no dashboard visibility
- Very low rates far below market without a quality plan
- High agent churn with limited training or coaching structure
- Weak English proficiency for US campaigns or thin Portuguese coverage for Brazil
- No playbook customization, ICP research, or messaging tests
Be objective when assessing potential firms. Ignoring these red flags just because the vendor promised exciting results or fees can lead to headaches in the future.