Top BPO Companies in Canada

Ratings Updated: February 3, 2026

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15 Leaders 15 Contenders

452 Companies

Country: Canada

List of the Top Canada BPO Services

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Canada

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Communicative
The sentiment regarding communication with TechSpeed Inc. is overwhelmingly positive, with clients highlighting their proactive and responsive approach. One client noted their 'extremely transparent' communication, while another emphasized their 'genuine commitment to quality and efficiency.' Feedback consistently reflects that TechSpeed maintains clear timelines, provides timely updates, and handles inquiries promptly. Clients appreciated their ability to anticipate issues and offer solutions, indicating a high level of professionalism and reliability in their communication practices.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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More responsive than most other service providers

TECHSPEED INC is very responsive
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

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Elshadai Business Solution

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Toronto, Canada

Services provided

75% Back Office Outsourcing

25% Call Center Services

Small Back Office Outsourcing company Elshadai Business Solution, is headquartered in Toronto, Canada and Uppilipalayam, India. Their services include Back Office Outsourcing and Call Center
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The Organized Keener

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Calgary, Canada

Services provided

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Event Marketing +13 services

10% Print Design

5% Back Office Outsourcing

5% Branding

5% Business Consulting

5% Call Center Services

5% Commercial Property Management

5% E-Commerce Development

5% Graphic Design

5% Logo

5% Other Digital Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Collaborative
The overall sentiment regarding collaboration with Remote CoWorker is highly positive. Clients appreciate the active engagement from leadership, noting that the COO takes time to work closely with team members. One client highlighted the project manager's dedication to training VAs based on the company's SOPs, which exceeded expectations. Additionally, the responsiveness and adaptability of the team to client schedules were commended, indicating a strong collaborative spirit throughout the project.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

The distinction here is their personalized level of service and broad technical depth for the cost.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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callnova

Not yet reviewed

$100,000+

< $25 / hr

10 - 49

London, Canada

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Corporate Travel Management

20% Trucking

Callnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.
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Nimble Assistants

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +1 service

20% IT Staff Augmentation

Back Office Outsourcing company Nimble Assistants is based in Toronto, Canada. The team specializes in Back Office Outsourcing and IT staff augmentation.
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Document Translation Services

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Translation

40% Document Digitization & Management

Document Translation Services is a Toronto, Canada-based Translation company. Their services include Translation and Document Digitization & Management.
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Verus Consulting Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

30% Back Office Outsourcing

20% HR Consulting

20% Staffing +3 services

15% Recruiting

10% HR Outsourcing

5% PEO/Employee Leasing

Verus Consulting Inc is a Back Office Outsourcing company. They are based in Mississauga, Canada, and their services include Back Office Outsourcing and Staffing.
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GeeksForLess

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

15% Cybersecurity

10% Custom Software Development +9 services

10% Web Design

10% Web Development

5% AI Development

5% Application Testing

5% IT Managed Services

5% IT Strategy Consulting

5% IoT Development

5% Mobile App Development

5% Sales Outsourcing

GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
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What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Canada

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Communicative
Client feedback regarding Boldr. highlights their exceptional communication skills, describing them as highly responsive and proactive in addressing needs. One client noted their 'exceptional responsiveness' and adaptability, emphasizing the importance of communication in their successful partnership. Overall sentiment reflects strong satisfaction with Boldr.'s commitment to timely delivery and effective project management, contributing significantly to the client’s operational success.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Canada

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.

BPO Services for Tech Company

5.0 May 25, 2022

We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100
101 - 150

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Konica Minolta Business Solutions Canada

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

20% Cloud Consulting & SI

20% IT Managed Services

15% Cybersecurity +4 services

15% Document Digitization & Management

10% Business Consulting

10% IT Strategy Consulting

10% Other IT Consulting and SI

Konica Minolta Business Solutions Canada is a Calgary, Canada-based cloud consulting & SI company. They specialize in cloud consulting & SI and IT managed services and were launched in 2003.
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Glen Group

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Maple Ridge, Canada

Services provided

15% Commercial Development

15% Customer Service Outsourcing

15% HR Consulting +6 services

10% Commercial Property Management

10% Executive Search

10% HR Outsourcing

10% Recruiting

10% Warehousing & Distribution

5% Staffing

Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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Maple Ridge, Canada

22420 Dewdney Trunk Road
Maple Ridge, Canada V2X 3J5
50 - 75

+1 604 805 0005

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What are Featured Providers?

Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Canada

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Canada

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Open to feedback
The overall sentiment regarding Remote Team Solutions' openness to feedback is highly positive. Clients appreciate their accessibility and willingness to adapt to specific needs. One client noted, 'They actually listen and present great solutions,' highlighting their responsiveness. Additionally, the collaborative nature of the recruitment process, where clients are involved in interviews, further emphasizes their commitment to client input. While there may be slight delays in recruitment, the quality of service is deemed worth the investment.

HR Services for IT Consulting Firm

5.0 Aug 29, 2022

They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Propcdefender

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oshawa, Canada

Services provided

20% Accounting

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% IT Strategy Consulting

Headquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.
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Baseline Payments

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vancouver, Canada

Services provided

40% Back Office Outsourcing

20% Accounting

20% E-Commerce Development +1 service

20% Sales Outsourcing

Baseline Payments is a Back Office Outsourcing company. The Vancouver, Canada-based firm was established in 2012. Their team focuses on Back Office Outsourcing and E-Commerce Development.
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Reliable Data Entry

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

100% Back Office Outsourcing

Reliable Data Entry is a Back Office Outsourcing company. They were launched in 1985 and specialize in Back Office Outsourcing.
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Symcor

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Mississauga, Canada

Services provided

50% IT Managed Services

25% Back Office Outsourcing

25% Digital Strategy

Established in 1996, Symcor is an IT managed services company. The team offers IT managed services and Back Office Outsourcing.
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Professional Prospecting

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Caledonia, Canada

Services provided

100% Sales Outsourcing

Professional Prospecting is a Sales Outsourcing company. They are located in Caledonia, Canada and have midsize team. They provide Sales Outsourcing.
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Octacom

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Octacom was founded in 1976. The midsize team specializes in Back Office Outsourcing.
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Accu-Link Call Centres Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Moncton, Canada

Services provided

100% Call Center Services

Accu-Link Call Centres Inc. Is an answering service company. They are located in Moncton, Canada and have midsize team. They provide Call Center Services.
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Directors' Choice

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Saint John, Canada

Services provided

100% Call Center Services

Directors' Choice is a call center service based in Saint John, Canada. Their services include Call Center Services.
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eCycle

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Chilliwack, Canada

Services provided

80% Document Digitization & Management

20% Warehousing & Distribution

Established in 2004, eCycle is a Document Digitization & Management company. Their services include Document Digitization & Management and Warehousing & Distribution.
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Greentec

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cambridge, Canada

Services provided

100% Document Digitization & Management

Greentec is a Document Digitization & Management company. Their midsize team of employees is headquartered in Cambridge, Canada. Their team offers Document Digitization & Management.
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Scila Technologies Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Maple Ridge, Canada

Services provided

100% Document Digitization & Management

Scila Technologies Inc is a Document Digitization & Management company. The Maple Ridge, Canada-based agency was established in 2011. Their services include Document Digitization & Management.
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FCM Recycling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cornwall, Canada

Services provided

100% Document Digitization & Management

FCM Recycling is a Document Digitization & Management company. The company is in Lavaltrie, Canada and Cornwall, Canada. Their services include Document Digitization & Management.
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Cornwall, Canada

2900 Loyalist Street
Cornwall, Canada K6H 6C8
151 - 200

(613) 933-5185 ext :317

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Lifespan Technology

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Markham, Canada

Services provided

100% Document Digitization & Management

Founded in 2002, Lifespan Technology is a Document Digitization & Management company. The team specializes in Document Digitization & Management.
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ERA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calgary, Canada

Services provided

100% Document Digitization & Management

Founded in 2004, ERA is a Document Digitization & Management company. The midsize team provides Document Digitization & Management.
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RecordXpress

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Document Digitization & Management

25% Fulfillment

25% Warehousing & Distribution

RecordXpress is a Document Digitization & Management company. Established in 2008, the agency is in Toronto, Canada. Their services include Document Digitization & Management and Fulfillment.
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Techiever Consulting LLC

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Windsor, Canada

Services provided

20% Digital Strategy

20% Video Production

15% Call Center Services +3 services

15% Custom Software Development

15% Customer Service Outsourcing

15% Web Development

Digital Strategy company Techiever Consulting LLC is headquartered in Windsor, Canada and Windsor, Canada. The team focuses on Digital Strategy and Video Production.
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ActRatio

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kitchener, Canada

Services provided

20% Accounting

20% Back Office Outsourcing

20% Tax Law +4 services

10% Customer Service Outsourcing

10% Financial Consulting

10% Insurance Services & Brokers

10% Logistics & Supply Chain Consulting

Back Office Outsourcing company ActRatio was established in 2018. The team provides Back Office Outsourcing and Accounting and is located in Kitchener, Canada.
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Globalfaces Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

60% Call Center Services

40% Financial Consulting

Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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Ethoca

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

100% Back Office Outsourcing

Ethoca is a Toronto, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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OTT Financial Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

100% Back Office Outsourcing

Located in Toronto, Canada, OTT Financial Group is a midsize Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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AUX B2B

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint-Lambert, Canada

Services provided

30% Conversion Optimization

30% Sales Outsourcing

10% Content Marketing +3 services

10% Email Marketing

10% Recruitment Process Outsourcing

10% Social Media Marketing

Established in 2000, AUX B2B is a Conversion Optimization company. The team specializes in Conversion Optimization and Sales Outsourcing.
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DLA Penna Design

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Toronto, Canada

Services provided

75% Other Marketing

25% Sales Outsourcing

DLA Penna Design, an Other Marketing company, was established in 2022. The team specializes in Other Marketing and Sales Outsourcing.
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a lead generation company specializing in prospecting and creating new client opportunities for businesses. Their reviews reflect a high level of satisfaction, with clients praising their responsiveness and industry knowledge. Notably, 100% of the feedback is positive, highlighting their ability to deliver customized solutions and adapt to challenges such as COVID-19.

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Industry Experience

AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.
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Select Industry to see insights

Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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BringToMarket - US & Canada Expansion Services

5.0 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

25% Sales Outsourcing

20% HR Outsourcing

15% Executive Search +4 services

10% Demand Generation Marketing

10% Marketing Strategy

10% PEO/Employee Leasing

10% Web Design

BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

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Industry Experience

BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.
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Select Industry to see insights

Software Consumer products & services Business services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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France (3) Greece (1) Réunion (1)

Toronto, Canada

7 Grosvenor St
Toronto, Canada M7A 2G6
2 - 5

4374356425

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Blaney McMurtry LLP

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Litigation Support Services

20% Intellectual Property Law +1 service

20% Labor & Employment Law

Blaney McMurtry LLP is a Toronto, Canada-based Back Office Outsourcing company. Established in 1954, the team provides Back Office Outsourcing and Litigation Support Services.
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Korfshore Inc

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

20% Customer Service Outsourcing

10% Accounting

10% Back Office Outsourcing +7 services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Robotics Process Automation

10% Staffing

5% AI Consulting

5% AI Development

Korfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.
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BMHT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Vancouver, Canada

Services provided

20% Customer Service Outsourcing

10% Blockchain

10% E-Commerce Development +9 services

10% IT Strategy Consulting

10% Mobile App Development

10% Web Development

5% AI Development

5% Application Testing

5% Business Consulting

5% IT Managed Services

5% IT Staff Augmentation

5% Sales Outsourcing

BMHT is a Customer Service Outsourcing company. Launched in 2018, the team focuses on Customer Service Outsourcing and IT strategy consulting.
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Business-Hub

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

40% IT Staff Augmentation

30% HR Consulting

20% Sales Outsourcing +1 service

10% Call Center Services

Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
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Sidkey & Co Inc

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Event Marketing

20% Sales Outsourcing

20% Social Media Marketing +3 services

10% Low/No Code Development

10% Search Engine Optimization

10% Web Design

Founded in 2019, Sidkey & Co Inc, a small Event Marketing company, is located in Toronto, Canada. Their team offers Event Marketing and Social Media Marketing.
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PatientSERV

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Corporate Training & Coaching +1 service

20% IT Strategy Consulting

Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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IT Solutions Canada

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

20% Accounting

20% Call Center Services

20% Conversion Optimization +2 services

20% Cybersecurity

20% IT Managed Services

Conversion Optimization company IT Solutions Canada specializes in Conversion Optimization and Cybersecurity. They are in Richmond Hill, Canada.
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Stroshe Capital Inc.

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Mississauga, Canada

Services provided

55% Accounting

20% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +3 services

5% Business Consulting

5% Customer Service Outsourcing

5% Tax Law

Stroshe Capital Inc., an Accounting company, was launched in 2016. The small team specializes in Accounting and Back Office Outsourcing.
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Mississauga, Canada

3034 Palstan Road
Mississauga, Canada L4Y 2Z6
2 - 5

+1(416) 639-0896

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In Social Incorporated

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Vaughan, Canada

Services provided

10% Advertising

10% Customer Service Outsourcing

10% Social Media Marketing +22 services

8% Digital Strategy

8% Email Marketing

5% Business Consulting

5% Call Center Services

5% Direct Marketing

5% Ecommerce Marketing

5% Marketing Strategy

5% Pay Per Click

3% Branding

3% Conversion Optimization

3% Graphic Design

3% Web Design

2% Content Marketing

2% UX/UI Design

1% Affiliate Marketing

1% Corporate Photography

1% Fulfillment

1% Logo

1% Packaging Design

1% Print Design

1% Product Marketing

1% Video Production

In Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada.
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Suite Excel Collections

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Montréal, Canada

Services provided

100% Call Center Services

Small answering service Suite Excel Collections, is based in Toronto, Canada and Montréal, Canada. The team focuses on Call Center Services.
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Montréal, Canada

4530 Chemin de la Côte-des-Neiges, Bureau 102,
Montréal, Canada H3V 1G1

514.842.8787

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MoneyIQ

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Stratford, Canada

Services provided

100% Back Office Outsourcing

Established in 2005, MoneyIQ is a Back Office Outsourcing company. The company specializes in Back Office Outsourcing.
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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooks, Canada

Services provided

100% Call Center Services

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Brooks, Canada

560 Cassils Road East, 2
Brooks, Canada T1R 1M6
1

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Absolute Data Destruction

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

100% Document Digitization & Management

Absolute Data Destruction, a Document Digitization & Management company, was launched in 2008. They focuses on Document Digitization & Management.
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Multishred

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ottawa, Canada

Services provided

100% Document Digitization & Management

Multishred is a Document Digitization & Management company. Headquartered in Ottawa, Canada, their small team provides Document Digitization & Management. The firm was established in 2004.
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FLEXCYCLE

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Markham, Canada

Services provided

100% Document Digitization & Management

Based in Markham, Canada, FLEXCYCLE is a small Document Digitization & Management company. The team offers Document Digitization & Management.
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Vanguard

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kitchener, Canada

Services provided

100% Document Digitization & Management

Vanguard, a Document Digitization & Management company, specializes in Document Digitization & Management. The firm is in Kitchener, Canada.
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Valu Shred

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mississauga, Canada

Services provided

100% Document Digitization & Management

Document Digitization & Management company Valu Shred was launched in 1998. Based in Mississauga, Canada, the team offers Document Digitization & Management.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SureCall Contact Centers

2 CanadaDirect

3 24H Virtual

4 The Sales Factory

5 Veta Virtual

6 Line One Contact Centres Inc

7 FiveRings Marketing

8 Purple Sales

9 Agents Republic Inc.

10 BitWide

11 Atlantic Growth Solutions

12 Virtual Gurus

13 Portage Sales

14 VoiceLogic.com

15 Koala Customer Care

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 Canada BPO Services

SureCall Contact Centers

$5,000+

$50 - $99 / hr

250 - 999

Denver, CO

Ability to deliver

33.9/40.0

16.6/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
CanadaDirect

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Ability to deliver

31.6/40.0

16.2/20 Reviews

8.8/10 Clients & Experience

6.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
24H Virtual

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

30.6/40.0

16.2/20 Reviews

9.3/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
The Sales Factory

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

34.8/40.0

17.4/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website
Veta Virtual

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

33.9/40.0

18.6/20 Reviews

9.7/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Line One Contact Centres Inc

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Ability to deliver

26.1/40.0

14/20 Reviews

7.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
FiveRings Marketing

$1,000+

Undisclosed

10 - 49

Langley, Canada

Ability to deliver

35.5/40.0

17.2/20 Reviews

9.1/10 Clients & Experience

9.2/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Purple Sales

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

33.7/40.0

17.2/20 Reviews

10/10 Clients & Experience

6.5/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
Agents Republic Inc.

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Ability to deliver

21.1/40.0

14.6/20 Reviews

1.2/10 Clients & Experience

5.3/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
BitWide

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Ability to deliver

31/40.0

16.6/20 Reviews

8/10 Clients & Experience

6.4/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
Atlantic Growth Solutions

$1,000+

$25 - $49 / hr

10 - 49

Fredericton, Canada

Ability to deliver

32.5/40.0

17.2/20 Reviews

9.1/10 Clients & Experience

6.2/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

View Profile Visit Website
Virtual Gurus

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Ability to deliver

29.6/40.0

14.4/20 Reviews

7.4/10 Clients & Experience

7.8/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

View Profile Visit Website
Portage Sales

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Ability to deliver

32.8/40.0

17.2/20 Reviews

10/10 Clients & Experience

5.6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
VoiceLogic.com

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

19.7/40.0

13/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Koala Customer Care

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Ability to deliver

21.5/40.0

16.2/20 Reviews

0.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Omnie Integrated Services Inc.

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Ability to deliver

23.6/40.0

16.2/20 Reviews

1.9/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Consentia Inc.

Undisclosed

Undisclosed

50 - 249

Edmonton, Canada

Ability to deliver

26.5/40.0

16.4/20 Reviews

2.7/10 Clients & Experience

7.4/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Clever Digital Marketing

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Ability to deliver

30.2/40.0

16.2/20 Reviews

8.3/10 Clients & Experience

5.7/10 Market Presence

Service focus

35% Back Office Outsourcing

65% Other

View Profile Visit Website
Tech2Globe Web Solutions

$5,000+

$50 - $99 / hr

250 - 999

Port Alberni, Canada

Ability to deliver

32.7/40.0

18.4/20 Reviews

7.7/10 Clients & Experience

6.6/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Telelink

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Ability to deliver

24.3/40.0

15.6/20 Reviews

3.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
LAT Multilingual Translation and Marketing

Undisclosed

Undisclosed

10 - 49

Vancouver, Canada

Ability to deliver

32.2/40.0

16.2/20 Reviews

7.6/10 Clients & Experience

8.5/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
CommAlert

$50,000+

$150 - $199 / hr

50 - 249

Edmonton, Canada

Ability to deliver

26.1/40.0

16.2/20 Reviews

3.9/10 Clients & Experience

6/10 Market Presence

Service focus

35% Back Office Outsourcing

65% Other

View Profile Visit Website
LeadLancer.io

Undisclosed

< $25 / hr

10 - 49

North Vancouver, Canada

Ability to deliver

24.6/40.0

16.2/20 Reviews

3.9/10 Clients & Experience

4.6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Direct Objective Consulting

$1,000+

$150 - $199 / hr

2 - 9

Montreal, Canada

Ability to deliver

30.6/40.0

16.6/20 Reviews

8.7/10 Clients & Experience

5.3/10 Market Presence

Service focus

14% Back Office Outsourcing

86% Other

View Profile Visit Website
Interfacing Technologies Corporation

$5,000+

Undisclosed

50 - 249

Montréal, Canada

Ability to deliver

26.5/40.0

17.2/20 Reviews

3.6/10 Clients & Experience

5.7/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
ZRAFTED

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

26.2/40.0

16.2/20 Reviews

5.1/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Get Ninja - Virtual Assistant

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Ability to deliver

21/40.0

17/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
Code Creators

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Ability to deliver

29/40.0

16.2/20 Reviews

5.4/10 Clients & Experience

7.4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
CCC Digital Agency

$1,000+

$100 - $149 / hr

2 - 9

Langford, Canada

Ability to deliver

27.2/40.0

16.2/20 Reviews

6.4/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Royal Genix

$1,000+

Undisclosed

2 - 9

Calgary, Canada

Ability to deliver

21.4/40.0

16.8/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website

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