Top User Research Companies
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UndisclosedUndisclosed10 - 49Dollard-Des Ormeaux, Canada
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Empire Pixel is an user experience design company located in Dollard-Des Ormeaux, Canada. They specialize in UX/UI Design and Graphic Design and were founded in 2019.
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UndisclosedUndisclosedFreelancerAlhambra, CA
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Bionicrab is an UX company. Their small team is headquartered in Alhambra, California. Their services include UX/UI Design and Graphic Design.
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$5,000+$25 - $49 / hr2 - 9New York, NY
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Digitrillion is an e-commerce development firm established in 2000. The small team offers E-Commerce Development and Mobile App Development.
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$1,000+$25 - $49 / hr2 - 9Heroica Puebla de Zaragoza, Mexico
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See all 9 projectsCasa Pixel is a UX/UI design company specializing in branding, marketing, and advertising services. Their reviews indicate a high level of client satisfaction, with 100% positive feedback highlighting their communication and technical expertise. Clients appreciated the timely delivery and alignment with company values, with no suggested areas for improvement.
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$10,000+$150 - $199 / hr2 - 9Brisbane City, Australia
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See all 15 projectsEvolut is a specialized UX/UI design company that excels in creating visually compelling and user-friendly websites across various industries. Customer feedback indicates overwhelmingly positive experiences, with 100% of reviewers noting their responsiveness, expertise, and ability to deliver projects on time. Evolut's dedication to integrating user-centered design and enhancing digital interfaces is evident in their ability to improve user engagement and brand storytelling.
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$5,000+$25 - $49 / hr2 - 9L'viv, Ukraine
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See all 5 projectsThe Rebl is a mobile app development company that specializes in creating custom iOS applications. Reviews highlight their effective communication, professionalism, and efficiency in delivering successful projects, with 100% of reviewers expressing satisfaction. The Rebl's commitment to quality and value is consistently praised, making them a reliable choice for app development needs.
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$1,000+< $25 / hr2 - 9
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See all 3 projectsTechiter offers services in web development with expertise in UX/UI design. The company is praised for its effective project management, timely delivery, and reliable communication. Clients appreciate Techiter's alignment with their budget and values, although there is a noted area for improvement in time management.
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$10,000+$50 - $99 / hr2 - 9Coldwater, MI
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See all 2 projects[BlackCard] - Out of Business was a company specializing in web development and process optimization services, including custom API integrations, automation tools, and analytics dashboards. Reviews indicate a 100% positive feedback rate, highlighting their effective project management, innovative solutions, and commitment to customer satisfaction. Clients appreciated their strong cultural fit and adaptability, with no significant areas for improvement mentioned.
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$10,000+$100 - $149 / hr2 - 9Redmond, WA
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Digital Strategy company Bigfin.com was launched in 2004. The team specializes in Digital Strategy and Social Media Marketing.
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$10,000+$150 - $199 / hr2 - 9Wallingford, England
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Zanzi Digital is a Digital Strategy company founded in 2015. The team focuses on Digital Strategy and Conversion Optimization.
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$5,000+$100 - $149 / hr2 - 9Memphis, TN
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Web development company LunaWeb was founded in 1995. Located in Memphis, Tennessee, the team focuses on Web Development and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Roma, Italy
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Settore Q is a Marketing Strategy company. Their team is headquartered in Roma, Italy and specializes in Marketing Strategy and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Quito, Ecuador
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Que Buena Idea is a website development firm. They provide Web Development and Web Design and are located in Quito, Ecuador.
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UndisclosedUndisclosed2 - 9Adelaide, Australia
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Fig Tree Digital is an Adelaide, Australia-based user experience agency. They specialize in UX/UI Design and Branding and were launched in 2007.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
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Range Digital Marketing is a small Digital Strategy company in Minneapolis, Minnesota. The team focuses on Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Concord, NH
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Based in Concord, New Hampshire, NNEdigital is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Baton Rouge, LA
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Small software development firm Pixel Dash Studios, is in Baton Rouge, Louisiana. The team provides Custom Software Development and AR/VR development.
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UndisclosedUndisclosed2 - 9Chattanooga, TN
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Easy Designs is an user experience company. The Chattanooga, Tennessee-based team focuses on UX/UI Design and Content Marketing.
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UndisclosedUndisclosed2 - 9Cheyenne, WY
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Intelligence Storm is a web design agency. They are in Cheyenne, Wyoming and have small team of experts. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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RAO Creative is an user experience design agency. Based in Athens, Georgia, the firm was established in 2005. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9
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Search SEO Chicago, a Digital Strategy company, is headquartered in Schaumburg, Illinois. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Firenze, Italy
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Web design company Vertical Media is headquartered in Firenze, Italy. Launched in 2009, the team focuses on Web Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
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Founded in 2015, 505 Agencia Digital is an UX agency. The company offers UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Costa Mesa, CA
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Launched in 2011, WebVisable Digital Marketing & Web Solutions is a SEO agency. The team provides Search Engine Optimization and Digital Strategy.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
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We Design LA is a Los Angeles, California-based Advertising company. They offer Advertising and Branding.
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UndisclosedUndisclosed2 - 9Livermore, CA
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Network Software Services is a software development company. Their team is located in Livermore, California and offers Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Chapinero, Colombia
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Estudio Codesign Diseño is an user experience design company based in Chapinero, Colombia. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Córdoba, Argentina
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IDomo, an IT managed services company, was established in 2010. They specializes in IT managed services and Custom Software Development.
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$1,000+$150 - $199 / hr2 - 9
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Seeyu Studios Inc. Is a small branding company in. Their services include Branding and Digital Strategy.
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UndisclosedUndisclosed2 - 9Shanghai, China
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SEO company The Orangeblowfish Shangha is based in Shanghai, China. Their services include Search Engine Optimization and Graphic Design.
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UndisclosedUndisclosed2 - 9Haddonfield, NJ
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Whitepenny, a Logo company, was launched in 2003. The team focuses on Logo and Web Development and is in Haddonfield, New Jersey.
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UndisclosedUndisclosed2 - 9Pasadena, CA
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Trinus Corporation is an IT managed services company. They are in Pasadena, California and have small team. Their team offers IT managed services and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Kowloon, Hong Kong
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Document On Ready Ltd. Is a web design agency headquartered in Kowloon, Hong Kong. They provide Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Beograd, Serbia
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SuperScript is an Advertising company. The team is headquartered in Beograd, Serbia, and their services include Advertising and Digital Strategy.
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UndisclosedUndisclosed2 - 9McLean, VA
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Govatron LLC is a web design company. Founded in 2015, the company focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9San Luis Potosí, Mexico
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Fusión Creativo, a social media marketing agency, provides Social Media Marketing and Graphic Design. The firm is headquartered in San Luis Potosí, Mexico.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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In Toronto, Canada and Ahmedabad, India, Weisetech Developers is a web design company. Launched in 2012, the team offers Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Calgary, Canada
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Sigma Systematics is a branding firm founded in 2013. The company focuses on Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9Hong Kong, Hong Kong
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Branding firm Infin Media was established in 2008. The team provides Branding and Web Development and is in Hong Kong, Hong Kong and Shanghai, China.
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UndisclosedUndisclosed2 - 9Bay Harbor Islands, FL
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Carlos Bauza is a Digital Strategy company. They offer Digital Strategy and Search Engine Optimization and are headquartered in Bay Harbor Islands, Florida.
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UndisclosedUndisclosed2 - 9Westlake, OH
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ELITEBGROWTH is a Content Marketing company located in Westlake, Ohio. They specialize in Content Marketing and Graphic Design and were founded in 2008.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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LL BrandLab is a small Toronto, Canada-based print design company. The team provides Print Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Warwick, RI
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OMNI Digital Services is a small Advertising company headquartered in Warwick, Rhode Island. The team specializes in Advertising and Branding.
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UndisclosedUndisclosed2 - 9Plano, TX
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Intac Solution is an IoT development company. The small Plano, Texas-based team focuses on IoT development and Application Testing. The firm was established in 2015.
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UndisclosedUndisclosed2 - 9Kansas City, MO
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The Drug Rehab Agency is a small Kansas City, Missouri-based Advertising company. The team focuses on Advertising and Branding.
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UndisclosedUndisclosed2 - 9South Brisbane, Australia
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Advertising company Thinkroom is in South Brisbane, Australia. Their services include Advertising and Digital Strategy.
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UndisclosedUndisclosed2 - 9
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Launched in 2022, Fortuna is a small branding agency. Their services include Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9
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Established in 2005, AE3 Studios is a branding company. The team offers Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9
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ITechLogics is a SEO services firm. They are located in Krakow, Poland and have small team of experts. Their services include Search Engine Optimization and Digital Strategy.
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UndisclosedUndisclosed2 - 9Rawalpindi, Pakistan
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DynamIT Solutions Private Limited, a SEO services firm, was established in 2018. The team offers Search Engine Optimization and UX/UI Design and is located in Rawalpindi, Pakistan.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.6/40.018.8/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.