Top User Research Companies
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UndisclosedUndisclosed2 - 9Boston, MA
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Altr, a branding firm, is based in Boston, Massachusetts. Their services include Branding and Digital Strategy.
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UndisclosedUndisclosed2 - 9Tucson, AZ
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Death by typography is a small branding agency located in Tucson, Arizona. Their services include Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9Medley, FL
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Elite X Media is a public relations firm. They are headquartered in Medley, Florida and have small team. They specialize in Public Relations and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Hythe, England
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FIMA Digital, a Content Marketing company, specialize in Content Marketing and Search Engine Optimization. They were launched in 2013.
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UndisclosedUndisclosed2 - 9Genève, Switzerland
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User experience company Memoways is in Genève, Switzerland. Their services include UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Hamburg, Germany
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Generation Digitale GmbH & Co. KG is a SEO agency launched in 2002. Located in Hamburg, Germany, the team focuses on Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9
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Geek Haus is a Los Angeles, California-based Market Research company. The team specializes in Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Sao Paulo, Brazil
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HOMA is a branding firm. Launched in 2018, the team specializes in Branding and Market Research. The company is headquartered in Sao Paulo, Brazil and Lisbon, Portugal.
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UndisclosedUndisclosed2 - 9Milwaukee, WI
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Catch-22 Creative is a branding agency established in 2003. The agency offers Branding and Email Marketing, and is small.
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$1,000+$50 - $99 / hr50 - 249Los Angeles, CA
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See all 22 projectsALMAX Design and Development Agency is a highly-rated agency specializing in UX/UI and digital interface design. Clients consistently praised their attention to detail and effective project management. Over 90% of reviewers noted that deliverables were on time and aligned with expectations, emphasizing the agency's responsiveness and strong communication skills. Their work is described as innovative, high-quality, and aligned with client needs.
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$10,000+< $25 / hrFreelancerBolton, England
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See all 3 projectszainulabidin - Out of Business was a UX/UI design company known for its professional and skillful expertise in user experience and user interface design. Reviewers praised their effective communication and timely delivery, with 100% positive feedback. The need for improvement in UX research was noted by one client.
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UndisclosedUndisclosedFreelancer
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In , John Rymer is a small UX design company. The team focuses on UX/UI Design and Web Design.
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UndisclosedUndisclosedFreelancer
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Web3 UI/UX is a Blockchain company. In Manchester, England, the firm was founded in 2023. Their team focuses on Blockchain and Branding.
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UndisclosedUndisclosedFreelancer
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Small web design agency Dariusz Wegrzyn, is headquartered in Toronto, Canada. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Daniel Sarkwa is a web design company headquartered in Turku, Finland. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancerDublin 1, Ireland
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Katarzyna Hasnik is a web design company. Their small team of employees is located in Dublin 1, Ireland. Their team focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancerZrenjanin, Serbia
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Vladimir Koncos is a web design company. The team focuses on Web Design and UX/UI Design, and the agency is in Zrenjanin, Serbia.
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$5,000+< $25 / hr10 - 49Jaipur, India
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See all 65 projectsPairroxz is a UX/UI design company specializing in developing user-centered digital solutions across various industries. The reviews are overwhelmingly positive, highlighting their exceptional project management, communication, and ability to deliver intuitive and seamless user experiences. Customers consistently praise their technical expertise and commitment to aligning product design with client needs, reflecting a 100% satisfaction rate and no areas for improvement noted.
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$10,000+$50 - $99 / hr10 - 49London, England
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See all 16 projectsKode Technologies is a distinguished UX/UI design company praised for delivering high-quality digital interface solutions. Their reviews, comprising 100% positive feedback, highlight exceptional project management, timely delivery, and effective communication. Approximately 83% of reviewers commend their ability to align with client visions while providing innovative input, underscoring their commitment to user-centered design and client satisfaction.
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UndisclosedUndisclosed10 - 49Hounslow, England
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See all 2 projectsSpecialists in delivering bespoke IT support services for the hotel and hospitality industry, Pacific Infotech’s Microsoft Certified consultants work with businesses across the UK to get the very
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$25,000+$25 - $49 / hr10 - 49
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See all 15 projectsBananacode - Out of Business was a versatile software development company known for offering comprehensive services, including web and mobile app development, UX design, and e-commerce solutions. They were consistently praised for their project management skills, entrepreneurial mindset, and responsive communication, with over 80% of reviewers highlighting these strengths. However, some suggested improvements included expanding their service offerings and clarifying technical aspects for clients.
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$5,000+$50 - $99 / hr10 - 49New York, NY
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See all 12 projectsReliable Bits is a versatile digital interface design company specializing in UX/UI and user-centered design services. They receive overwhelmingly positive feedback, with 100% of reviewers praising their user-friendly solutions and impactful project management. Clients appreciate their collaborative approach and expertise in integrating AI, highlighting their ability to drive business growth through innovative design and development.
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$1,000+$25 - $49 / hr10 - 49Poltava, Ukraine
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See all 12 projectsBetlace is a UX/UI design company specializing in developing WordPress websites with a strong emphasis on user-centered design and seamless integration. Approximately 100% of the reviews highlight their excellent project management and the ability to deliver user-friendly, visually appealing digital interfaces on time and within budget, consistently exceeding client expectations.
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$10,000+$50 - $99 / hr10 - 49
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See all 6 projectsGizmolab is a web development company noted for its impressive user-centered design services, particularly in UX/UI design. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, timely delivery, and alignment with client values. Their commitment to exceeding expectations and providing exceptional support is consistently praised.
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$10,000+$25 - $49 / hr10 - 49Dhaka, Bangladesh
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See all 5 projectsJoulesLabs is a digital interface design company specializing in UX/UI services, consistently praised for their professionalism and effective communication. With 100% positive feedback, clients commend their commitment to user-centered design and project management excellence. Over 75% of reviewers highlight their ability to deliver tailored solutions, ensuring seamless user experiences.
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$10,000+$50 - $99 / hr10 - 49New Barnet, England
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See all 3 projectsWorkSpin Ltd. is a UX/UI design company known for its effective user-centered design solutions and alignment with client values. With a 100% positive feedback rate, reviewers frequently commend WorkSpin for its artistic vision and ease of collaboration. However, slight improvements in pre-launch testing have been suggested.
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$10,000+$150 - $199 / hr10 - 49London, England
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Launched in 2021, Flipside Health is a branding agency. The team specializes in Branding and Market Research and is located in London, England.
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UndisclosedUndisclosed10 - 49Jeddah, Saudi Arabia
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In Jeddah, Saudi Arabia, MOCKUP is an Advertising company. Launched in 2014, the team specializes in Advertising and Branding.
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UndisclosedUndisclosed10 - 49Leipzig, Germany
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PLUSPOL Interactive, a Marketing Strategy company, is located in Leipzig, Germany. Their services include Marketing Strategy and IT strategy consulting.
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UndisclosedUndisclosed10 - 49St. Louis, MO
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Covenant Technology Partners is a small UX design agency based in St. Louis, Missouri. The team offers UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49San Isidro, Peru
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Somark is a social media marketing agency. The San Isidro, Peru-based firm was established in 2012. Their services include Social Media Marketing and Digital Strategy.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Mobiento is a Digital Strategy company headquartered in Göteborg, Sweden. Established in 2001, the team focuses on Digital Strategy and Branding.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Linderoths, a Digital Strategy company, is based in Göteborg, Sweden. The team focuses on Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Where is my pony is a branding agency. They are in Göteborg, Sweden. Their team offers Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Pereira, Colombia
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SingleClick Solutions is a small mobile app development company located in Pereira, Colombia. Their services include Mobile App Development and Custom Software Development.
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UndisclosedUndisclosed10 - 49Guangzhou Shi, China
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D2 Studio is an Event Marketing company located in Guangzhou Shi, China. Their services include Event Marketing and Advertising.
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UndisclosedUndisclosed10 - 49Norwalk, CT
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Chateaux is a small user experience design agency launched in 1985. Their team focuses on UX/UI Design and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Established in 2000, cchange, inc. Is a branding company. The small team offers Branding and Marketing Strategy.
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UndisclosedUndisclosed10 - 49
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Established in 2020, Passer is a Marketing Strategy company. The team provides Marketing Strategy and Media Planning & Buying.
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UndisclosedUndisclosed10 - 49Stockholm, Sweden
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Advertising company Business Reflex was established in 2013. The team provides Advertising and Branding.
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UndisclosedUndisclosed10 - 49San Marcos, TX
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NuTech Advisors is a custom software development firm. Launched in 2020, the team provides Custom Software Development and Blockchain. The company is headquartered in San Marcos, Texas.
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UndisclosedUndisclosed10 - 49Bharuch, India
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TechoMax Solution™, a web design company, was established in 2018. The team provides Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Bangkok, Thailand
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Vimi.co is a branding company. The firm is located in Bangkok, Thailand. Their team focuses on Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Bangkok, Thailand
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Established in 2017, CODEDIVA is an app development company. The team specializes in Mobile App Development and Blockchain.
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UndisclosedUndisclosed10 - 49Cheyenne, WY
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Vortax LLC is a Cheyenne, Wyoming-based Content Marketing company. The team provides Content Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Santa Clara, CA
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BatchTest is a small Product Design company launched in 2005. Their team specializes in Product Design and Application Testing.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
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4A Consulting, LLC is an Ellicott City, Maryland-based user experience design agency. Their services include UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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Founded in 2013, Apptimize is an Application Testing company. The team provides Application Testing and Application Management & Support and is headquartered in San Francisco, California.
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UndisclosedUndisclosed10 - 49London, England
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Bramfitt Technology Labs is a London, England-based Cybersecurity company. Their services include Cybersecurity and UX/UI Design.
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UndisclosedUndisclosed10 - 49Warszawa, Poland
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In Warszawa, Poland, WAYF is a small web design agency. The team specializes in Web Design and UX/UI Design.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.6/40.018.8/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.