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Top User Research Companies

Understanding your users is the fastest way to create products people love. Clutch connects you with leading user research agencies that turn real user insights into actionable product decisions. Every provider on our platform is vetted through in-depth client reviews, detailed case studies, and a proprietary scoring methodology, so you can focus on partners who deliver measurable impact. Use the filters to sort firms by budget, location, industry focus, and more—whether you need a team in the United States, the United Kingdom, or Canada. Start comparing portfolios, methodologies, and ratings to find the best fit for your next round of user interviews or usability testing.
Ratings Updated: December 19, 2025
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15 Leaders 15 Contenders

17,059 Companies

User Experience Focus: User Research

List of the Top User Research Firms

  • Mobiler Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Warszawa, Poland

    Services provided

    20% UX/UI Design
    40% Mobile App Development
    20% E-Commerce Development +1
    20% Product Design

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Mobiler is an application development firm in Warszawa, Poland. They focus on Mobile App Development and UX/UI Design.

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  • ByteFine Logotype

    ByteFine

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Video Production
    20% Web Development

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Established in 2022, ByteFine is a small UX agency. Their team focuses on UX/UI Design and Video Production.

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  • Shortlink Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Rabat, Morocco

    Services provided

    20% UX/UI Design
    40% SMS Marketing
    20% AI Development +1
    20% IoT Development

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Located in Rabat, Morocco, Shortlink is a small SMS Marketing company. The team provides SMS Marketing and UX/UI Design.

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  • Ronin Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    20% UX/UI Design
    40% Mobile App Development
    20% AI Development +1
    20% Recruitment Process Outsourcing

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Ronin Group, a mobile application development company, is in Toronto, Canada. Their services include Mobile App Development and UX/UI Design.

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  • The Logic Box Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    20% UX/UI Design
    20% Graphic Design
    20% Print Design +2
    20% Social Media Marketing
    20% Web Development

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    The Logic Box is a social media marketing firm based in Toronto, Canada. The team focuses on Social Media Marketing and UX/UI Design.

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  • TINT DESIGN STUDIO. Logotype

    TINT DESIGN STUDIO.

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% Branding
    20% Graphic Design +2
    20% Print Design
    20% Web Design

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Branding company TINT DESIGN STUDIO. Was founded in 2018. The company focuses on Branding and Web Design.

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  • Cratix | X REVU Logotype

    Cratix | X REVU

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% Pay Per Click
    20% Print Design +2
    20% Search Engine Optimization
    20% Social Media Marketing

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Based in Sydney, Australia, Cratix | X REVU is a social media marketing firm. They offer Social Media Marketing and Search Engine Optimization and were founded in 1801.

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  • Nevena Digital Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Ottawa, Canada

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    20% Pay Per Click +2
    20% Search Engine Optimization
    20% Social Media Marketing

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Nevena Digital Ltd, a social media marketing agency, is located in Ottawa, Canada. They provide Social Media Marketing and Search Engine Optimization.

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  • SRV Graphic Design Logotype

    SRV Graphic Design

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    20% Branding
    20% Graphic Design +5
    10% Logo
    10% Mobile App Development
    10% Print Design
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% UX Strategy
    30% Usability Testing

    Small branding agency SRV Graphic Design, is in Barrie, Canada. Their services include Branding and Graphic Design.

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  • Landed Experts Technologies Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    North Vancouver, Canada

    Services provided

    20% UX/UI Design
    40% Blockchain
    20% Cloud Consulting & SI +1
    20% Custom Software Development

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Landed Experts Technologies Inc. Is a Blockchain company. The North Vancouver, Canada-based agency was founded in 2017. Their services include Blockchain and UX/UI Design.

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  • Teambees Corp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Chicago, IL

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    10% Application Testing +6
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI
    10% IT Staff Augmentation
    10% IoT Development
    10% Mobile App Development
    10% Staffing

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Teambees Corp, a custom software development company, was launched in 2020. The team offers Custom Software Development and UX/UI Design and is in Chicago, Illinois and Gurugram, India.

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  • Jatosol Logotype

    Jatosol

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    15% UX/UI Design
    20% Custom Software Development
    15% Application Testing +4
    15% Graphic Design
    15% Mobile App Development
    10% Logo
    10% Web Development

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Software development firm Jatosol was founded in 2020. The company focuses on Custom Software Development and UX/UI Design, and is small.

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  • Montana Logotype

    Montana

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Architectural Design
    10% Branding +7
    10% Content Marketing
    10% Corporate Photography
    10% Graphic Design
    10% Product Design
    10% Social Media Marketing
    10% Video Production
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Montana is a branding firm. They were launched in 2011 and specialize in Branding and Social Media Marketing.

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  • Core Wave Designs Logotype

    Core Wave Designs

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    20% Content Marketing
    20% Video Production +4
    20% Web Development
    10% Digital Strategy
    10% Logo
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Small Content Marketing company Core Wave Designs, is headquartered in. Their services include Content Marketing and Video Production.

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  • Imotion production Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cyberjaya, Malaysia

    Services provided

    10% UX/UI Design
    20% Graphic Design
    20% Mobile App Development +4
    20% Web Development
    10% Logo
    10% Print Design
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Imotion production is a small graphic design agency located in Cyberjaya, Malaysia. The team focuses on Graphic Design and Web Development.

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  • CodeZaZa Digital Logotype

    CodeZaZa Digital

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Digital Strategy +7
    10% E-Commerce Development
    10% Email Marketing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Small Digital Strategy company CodeZaZa Digital , is located in. Their services include Digital Strategy and Social Media Marketing.

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  • MDSOL Technologies Logotype

    MDSOL Technologies

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    20% AR/VR Development
    20% Blockchain +3
    20% Mobile App Development
    20% Web Development
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    MDSOL Technologies is a small website development company in. Their services include Web Development and Mobile App Development.

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  • CODEX Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Draria, Algeria

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Web Development +5
    10% Digital Strategy
    10% E-Commerce Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    CODEX is a small web development company. Founded in 2018, the team offers Web Development and Mobile App Development.

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  • R Squared Logotype

    R Squared

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% CRM Consulting and SI
    10% Content Marketing +7
    10% Digital Strategy
    10% Email Marketing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    R Squared is a Digital Strategy company. Located in , the agency was launched in 2019. Their services include Digital Strategy and Social Media Marketing.

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  • Concept Space Logotype

    Concept Space

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% Event Marketing
    10% Interior Design
    10% Marketing Strategy
    10% Packaging Design
    10% Print Design
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Headquartered in , Concept Space is a small branding company. Their services include Branding and Marketing Strategy.

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  • My Digital Advertising Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lewis Center, OH

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Content Marketing +7
    10% Content Writing Services
    10% Digital Strategy
    10% Graphic Design
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Launched in 2015, My Digital Advertising is a small Lewis Center, Ohio-based Advertising company. Their team provides Advertising and Digital Strategy.

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  • Kotte Agency Logotype

    Kotte Agency

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% Digital Strategy
    10% Logo
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Small branding agency Kotte Agency, is located in. Their services include Branding and Digital Strategy.

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  • Color Collaborative, LLC Logotype

    Color Collaborative, LLC

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Accounting
    10% Branding +7
    10% Content Marketing
    10% Demand Generation Marketing
    10% Digital Strategy
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Color Collaborative, LLC, a branding agency, is in Boston, Massachusetts. They offer Branding and Digital Strategy.

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  • Eminic Logotype

    Eminic

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +4
    20% Web Development
    10% Graphic Design
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Eminic is a small web development firm headquartered in. Their services include Web Development and Mobile App Development.

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  • Design website IO Logotype

    Design website IO

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Digital Strategy +7
    10% Email Marketing
    10% Logo
    10% Packaging Design
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    In , Design website IO is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.

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  • Webspace360 UK Logotype

    Webspace360 UK

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Web Development +5
    10% Digital Strategy
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Webspace360 UK is a web development company. They are headquartered in and have small team. Their services include Web Development and Mobile App Development.

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  • Darelane Digital Logotype

    Darelane Digital

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    30% Web Development
    20% Custom Software Development +3
    20% Mobile App Development
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Darelane Digital is a website development company. Their small team is located in. Their services include Web Development and Custom Software Development.

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  • Invictara Solutions Logotype

    Invictara Solutions

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Digital Strategy +7
    10% E-Commerce Development
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Invictara Solutions is a small branding agency. Their services include Branding and Digital Strategy.

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  • Northward Tech Logotype

    Northward Tech

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Branding +6
    10% Content Marketing
    10% Digital Strategy
    10% Logo
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Northward Tech is a small web development company. The team offers Web Development and Branding.

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  • IMR Tech Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Pune, India

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Custom Software Development +6
    10% Digital Strategy
    10% Marketing Strategy
    10% Mobile App Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Headquartered in Pune, India, IMR Tech Solutions is a small web development firm. Their services include Web Development and Marketing Strategy.

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  • Genomic Digital Logotype

    Genomic Digital

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% AI Development
    10% Advertising +7
    10% Branding
    10% Content Marketing
    10% Custom Software Development
    10% Digital Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Genomic Digital, a small Advertising company, is located in. The team focuses on Advertising and Branding.

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  • Afresh Studio Logotype

    Afresh Studio

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    30% Web Development
    10% Advertising +5
    10% Branding
    10% Digital Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Afresh Studio is a web development company. Their small team of employees is located in Albuquerque, New Mexico. Their team focuses on Web Development and Advertising.

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  • BEEWEEN.COM Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Montpellier, France

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Digital Strategy +7
    10% Ecommerce Marketing
    10% Graphic Design
    10% Marketing Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Marketing Strategy company BEEWEEN.COM is headquartered in Montpellier, France. They offer Marketing Strategy and Digital Strategy and were launched in 2011.

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  • Chell Web & Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Andover, England

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% Graphic Design
    10% IT Managed Services
    10% Logo
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Chell Web & Design is a branding firm. Located in Andover, England, the team provides Branding and Social Media Marketing.

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  • Elevate Brand Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Sydney, Australia

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Content Marketing
    10% Email Marketing
    10% Graphic Design
    10% Logo
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Established in 2014, Elevate Brand Communications is an Advertising company. Based in Sydney, Australia and Sydney, Australia, the team focuses on Advertising and Branding.

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  • Digicrocs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Delhi, India

    Services provided

    10% UX/UI Design
    30% Web Development
    10% Content Marketing +5
    10% Digital Strategy
    10% Marketing Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Digicrocs is a small Delhi, India-based website development company. Their services include Web Development and Marketing Strategy.

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  • Web Dubai Creations, LLC Logotype

    Web Dubai Creations, LLC

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Custom Software Development
    10% Digital Strategy +7
    10% E-Commerce Development
    10% Marketing Strategy
    10% Mobile App Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Web Dubai Creations, LLC is a Marketing Strategy company. They are headquartered in United Arab Emirates and have small team. Their team provides Marketing Strategy and Digital Strategy.

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  • Vaani Live Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Faridabad, India

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Content Marketing +6
    10% Custom Software Development
    10% Digital Strategy
    10% Mobile App Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Vaani Live is a small website development company in Faridabad, India. Their services include Web Development and Digital Strategy.

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  • Weblyzers - Out of Business Logotype

    Weblyzers - Out of Business

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    45% Web Development
    25% Search Engine Optimization +2
    10% Mobile App Development
    10% Web Design

    Focus Areas

    34% User Research
    33% UX Strategy
    33% Usability Testing

    Weblyzers - Out of Business offered website development and search engine optimization services, demonstrating excellence in customer support and project management. Clients praised their ability to deliver high-quality work promptly, emphasizing their dedication to client satisfaction and effective project outcomes. The company's services, including SEO and content development, received commendations for significantly enhancing user experience and delivering tangible results.

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  • Bicycle Creative Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Buffalo, NY

    Services provided

    10% UX/UI Design
    15% Web Design
    15% Web Development +6
    10% Advertising
    10% Content Marketing
    10% Ecommerce Marketing
    10% Email Marketing
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    33% User Research
    34% Usability Testing
    33% UX Strategy

    Bicycle Creative is a web design company. Located in Buffalo, New York, the agency focuses on Web Design and Web Development.

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  • ILLUMINZ Logotype

    ILLUMINZ

    4.8 17 reviews
    $10,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% UX/UI Design
    50% Mobile App Development
    20% Custom Software Development +2
    10% Web Development
    5% AI Development

    Focus Areas

    15% User Research
    50% Usability Testing
    35% UX Strategy

    ILLUMINZ is a versatile UX/UI design company known for its comprehensive digital interface design services. The firm consistently receives positive feedback for its timely delivery and high-quality outcomes, with 100% of reviewers praising their responsiveness and project management. Clients appreciate their creative approach, proactive leadership, and alignment with client values, although some mention room for improvement in content writing.

    See all 17 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for ILLUMINZ indicates a high level of client satisfaction, particularly regarding their website redesign services. A CEO from Break Records praised the team's collaboration, responsiveness, and creativity, noting their ability to elevate the client’s vision. The project management was effective, leading to a successful workflow. Clients highlighted the quality of work as impressive, with no significant areas for improvement mentioned in the last six months.
    Read 1 Recent Review
    4 of 4 UX/UI Design reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Software Dev & Maintenance for Online Software Provider

    5.0 — ILLUMINZ has designed, developed, tested, and maintained software infrastructures and systems for an online software provider. They help the client implement updates and maintain software products. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight ILLUMINZ's competitive pricing and excellent value for money. One client noted that their budget was well accommodated, stating, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized significant cost savings, mentioning they spent $25,000 to $50,000, which would have been much higher for internal hires. Overall, the sentiment reflects satisfaction with the quality delivered relative to the investment made.
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    United States (6) Australia (2) India (2) Canada (1) Cyprus (1) France (1)
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  • Ravn Logotype

    5.0 15 reviews
    $25,000+
    $50 - $99 / hr
    50 - 249
    American Fork, UT

    Services provided

    10% UX/UI Design
    40% Web Development
    20% Custom Software Development +2
    20% Mobile App Development
    10% AI Development

    Focus Areas

    20% User Research
    40% UX Strategy
    40% Usability Testing

    Ravn is a technology company specializing in UX/UI design and digital interface solutions, known for developing sophisticated, user-friendly platforms. The reviews reflect a 100% positive sentiment, highlighting their seamless integration capabilities, innovative solutions, and proactive project management. Clients frequently commend Ravn for their technical proficiency and adaptability, with 67% specifically noting their ability to quickly understand complex requirements.

    See all 15 projects
    3 of 3 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    $200,000 – $999,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    UX/UI Design & eCommerce Dev for Home Decor Products Company

    5.0 — Ravn developed a modern eCommerce platform for a home decor products company. The team built a web platform using Next.js and a mobile app using React Native, which was integrated with AR features. Read more
    Read 3 Reviews

    Industry Experience

    Ravn has garnered positive feedback across various industries, notably in Real Estate, Healthcare, Software, and Manufacturing. Clients commend their technical expertise, adherence to timelines, and user-centered design approach, showcasing Ravn's strengths in developing web and mobile applications that enhance operational efficiency and user engagement. The sentiment is particularly strong in Real Estate for their platform innovations and in Healthcare for compliance and data security. Overall, Ravn is well-suited for projects in these industries, emphasizing their adaptability and commitment to client success.

    Read All Reviews

    Select Industry to see insights

    Real estate Healthcare Software Consumer Products Manufacturing Advertising & marketing

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Ravn's competitive pricing and high value for money. For instance, one client noted that Ravn's pricing fit their budget while delivering good value for the cost, emphasizing their alignment in company values. Another client echoed similar sentiments, stating that Ravn's rates were fair for the mobile market. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of Ravn's services, contributing positively to project outcomes.
    Read All Reviews

    More responsive than most other service providers

    Ravn is very responsive

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  • Analytica Enterprise Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Olivette, MO

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    20% Web Development +4
    10% BI & Big Data Consulting & SI
    10% Branding
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    40% User Research
    30% UX Strategy
    30% Usability Testing

    Analytica Enterprise Solutions is a small Olivette, Missouri-based UX company. Their services include UX/UI Design and Web Development.

    Read more
    View Profile
  • Digitabe Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Nashville, TN

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Conversion Optimization
    10% Direct Marketing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    50% User Research
    50% UX Strategy

    Digitabe is an Advertising company. Their small team of employees is located in Nashville, Tennessee. Their team provides Advertising and Branding.

    Read more
    View Profile
  • Leverage Digital Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Fort Lauderdale, FL

    Services provided

    10% UX/UI Design
    15% Pay Per Click
    15% Search Engine Optimization +6
    10% Advertising
    10% CRM Consulting and SI
    10% Content Marketing
    10% Conversion Optimization
    10% Market Research
    10% Social Media Marketing

    Focus Areas

    50% User Research
    50% UX Strategy

    Leverage Digital Marketing, a SEO services firm, provides Search Engine Optimization and Pay Per Click. The firm is located in Fort Lauderdale, Florida.

    Read more
    View Profile
  • Marisa Gonzales Studios, LLC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Shawnee, KS

    Services provided

    10% UX/UI Design
    10% Branding
    10% CRM Consulting and SI +7
    10% Conversion Optimization
    10% Digital Strategy
    10% Graphic Design
    10% IT Managed Services
    10% Market Research
    10% Search Engine Optimization
    10% Web Development

    Focus Areas

    50% User Research
    50% UX Strategy

    Marisa Gonzales Studios, LLC., a branding company, is in Shawnee, Kansas. Their services include Branding and Market Research.

    Read more
    View Profile
  • ILINCEV s.r.o. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Prague 2 – Vyšehrad, Czech Republic

    Services provided

    30% UX/UI Design
    40% Conversion Optimization
    30% Web Design

    Focus Areas

    30% User Research
    70% Usability Testing

    Launched in 1998, ILINCEV s.r.o., a small Conversion Optimization company, is located in Prague 2 – Vyšehrad, Czech Republic. Their services include Conversion Optimization and Web Design.

    Read more
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  • Bhroovi Gupta Logotype

    Bhroovi Gupta

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    30% UX/UI Design
    30% Product Design
    20% Web Design +1
    20% Web Development

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Bhroovi Gupta is an user experience design agency. The New HYork, New York-based agency was launched in 2024. Their services include UX/UI Design and Product Design.

    Read more
    View Profile
  • Nadav Papay Logotype

    Nadav Papay

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    40% UX/UI Design
    40% Graphic Design
    20% Product Design

    Focus Areas

    20% User Research
    50% UX Strategy
    30% Usability Testing

    Nadav Papay is an UX design company founded in 2014. The firm specializes in UX/UI Design and Graphic Design.

    Read more
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  • Nolte Logotype

    4.6 15 reviews
    $25,000+
    $100 - $149 / hr
    10 - 49
    Ciudad de México, Mexico

    Services provided

    10% UX/UI Design
    20% Business Consulting
    20% Custom Software Development +3
    20% Mobile App Development
    15% AI Development
    15% Web Development

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Nolte is a versatile digital services provider specializing in website development, app creation, and branding solutions. The company consistently receives positive feedback for its professionalism, communication, and quality of work. Approximately 95% of reviewers highlight Nolte's strong project management and responsiveness, with several clients praising its ability to deliver creative, user-friendly, and tailored solutions. Overall, feedback is overwhelmingly positive, with minimal areas for improvement noted.

    See all 15 projects

    Reviews mention Exceptional results

    Nolte has consistently delivered exceptional results, as evidenced by client feedback highlighting their ability to exceed expectations. One client noted that Nolte's redesign led to a doubling of site traffic and praised their real-time project management and customer service. Another client emphasized Nolte's talent in transforming visions into reality, stating, "They outperformed my expectations." Overall, clients express high satisfaction with Nolte’s quality of work and responsiveness, solidifying their reputation for excellence.
    • Web Dev for Strategy and Design Agency
      5.0 May 24, 2017

      Site traffic more than doubled after the new version launched. Company-wide, all 1,000 employees the company has in North America, were able to use the new platform, and raved about it.

      Read Full Review
    • Web Dev for Photography Platform
      5.0 May 18, 2017

      Beyond just a minimal viable product, Nolte offered me a truly viable website that could remain this way without any sort of additional tweaking. We fussed over all the details, but I have to give Nolte credit for giving me what I wanted and more. They outperformed my expectations.

      Read Full Review
    Read All Reviews

    Industry Experience

    Nolte has demonstrated expertise across various industries, including Real Estate, Information Technology, Education, Advertising & Marketing, Manufacturing, Media, Energy & Natural Resources, and Financial Services. Feedback highlights their strengths in project management, website development, branding, and user experience design. Overall sentiment is positive, with clients praising their responsiveness, professionalism, and ability to adapt to specific industry needs. Potential clients in these sectors can expect strong collaboration and impactful results.

    Read All Reviews

    Select Industry to see insights

    Real estate Information technology Education Advertising & marketing Manufacturing Media Energy & natural resources Financial services Arts, entertainment & music Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Nolte's pricing is generally perceived as fair and offers good value for money, with multiple clients reporting costs below $10,000 for various projects. For instance, one client noted an investment of approximately $30,000 for an e-commerce website, highlighting Nolte's ability to work within budgets. Overall, clients commend the quality of work provided relative to the investment, often expressing satisfaction with the outcomes and the professional appearance of their projects.
    Read All Reviews

    View projects from:

    United States (14) England (1)
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Spaceberry Studio
2 AgileEngine
3 Momentum Design Lab
4 Qubstudio
5 Widelab
6 Excited
7 Creative Navy
8 Browser London
9 Infinum
10 Yellow Slice
11 Slide UX
12 Darly Solutions
13 Merge Rocks
14 GeekyAnts
15 Capital Numbers

List of the Top 15 User Research Firms

  1. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    39.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    56% User Research
    View Profile Visit Website
  2. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% User Research
    80% Other
    View Profile Visit Website
  4. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% User Research
    View Profile Visit Website
  5. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    35% User Research
    50% Other
    View Profile Visit Website
  6. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    90% UX/UI Design
    35% User Research
    10% Other
    View Profile Visit Website
  7. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  8. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.3/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    70% UX/UI Design
    30% User Research
    30% Other
    View Profile Visit Website
  9. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39/40.0
    19/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    30% User Research
    80% Other
    View Profile Visit Website
  10. Yellow Slice Logotype

    Yellow Slice

    $10,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    36.9/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    75% UX/UI Design
    40% User Research
    25% Other
    View Profile Visit Website
  11. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    38.5/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% User Research
    10% Other
    View Profile Visit Website
  12. Darly Solutions Logotype

    Darly Solutions

    $10,000+
    $50 - $99 / hr
    50 - 249
    McKinney, TX

    Ability to deliver

    38.1/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    30% UX/UI Design
    50% User Research
    70% Other
    View Profile Visit Website
  13. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    30% User Research
    40% Other
    View Profile Visit Website
  14. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  15. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    < $25 / hr
    250 - 999
    New Town, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  16. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    20% User Research
    View Profile Visit Website
  17. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    37.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  18. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% User Research
    35% Other
    View Profile Visit Website
  19. Dreamten Logotype

    Dreamten

    $25,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Ability to deliver

    38.8/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% UX/UI Design
    25% User Research
    View Profile Visit Website
  20. Habitat Logotype

    Habitat

    $5,000+
    $50 - $99 / hr
    10 - 49
    Haarlem, Netherlands

    Ability to deliver

    36/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    70% UX/UI Design
    50% User Research
    30% Other
    View Profile Visit Website
  21. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  22. NetBramha Studios Logotype

    NetBramha Studios

    $25,000+
    $50 - $99 / hr
    50 - 249
    Bengaluru, India

    Ability to deliver

    34.8/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    100% UX/UI Design
    50% User Research
    View Profile Visit Website
  23. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.4/40.0
    17.6/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% User Research
    50% Other
    View Profile Visit Website
  24. Cake & Arrow Logotype

    Cake & Arrow

    $50,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    38/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    50% UX/UI Design
    40% User Research
    50% Other
    View Profile Visit Website
  25. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.6/40.0
    19/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% User Research
    View Profile Visit Website
  26. LeverageUX Design House Logotype

    LeverageUX Design House

    $10,000+
    $50 - $99 / hr
    10 - 49
    Santa Rosa, CA

    Ability to deliver

    34.6/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    90% UX/UI Design
    60% User Research
    10% Other
    View Profile Visit Website
  27. Phenomenon Studio Logotype

    Phenomenon Studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    37.8/40.0
    19.6/20 Reviews
    9.6/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    25% UX/UI Design
    50% User Research
    75% Other
    View Profile Visit Website
  28. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% UX/UI Design
    40% User Research
    75% Other
    View Profile Visit Website
  29. Eleken Logotype

    Eleken

    $10,000+
    $25 - $49 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    37.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    100% UX/UI Design
    25% User Research
    View Profile Visit Website
  30. Halo Lab Logotype

    Halo Lab

    $10,000+
    $25 - $49 / hr
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    10% UX/UI Design
    50% User Research
    90% Other
    View Profile Visit Website

Latest User Research Articles

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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.

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User Research Agency FAQs

Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.

Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:

  1. Spaceberry Studio

  2. Qubstudio

  3. Goji Labs

  4. AgileEngine

  5. Momentum Design Lab

  6. Widelab

  7. Excited

  8. Infinum

  9. Creative Navy

  10. Slide UX

  11. Darly Solutions

  12. Merge Rocks

  13. GeekyAnts

  14. Capital Numbers

  15. Neuron

A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.

Typical offerings include:

  1. Discovery workshops & stakeholder alignment
  2. Recruitment and screening of participants
  3. In-depth user interviews and contextual inquiries
  4. Remote and in-person usability testing
  5. Surveys, card sorting, and tree testing
  6. Diary studies, ethnographic research, and field observations
  7. Persona development and journey mapping
  8. Competitive and heuristic analysis
  9. Reporting, data visualization, and executive presentations

Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.

Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:

  • Number of participants and sessions
  • Recruitment complexity (B2B vs. consumer)
  • On-site versus remote research
  • Depth of analysis and deliverables required

Obtaining itemized proposals will clarify costs before you commit.

  • Review case studies that mirror your industry or product type.
  • Read verified client reviews to gauge reliability and communication.
  • Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
  • Ask about their participant recruitment process and data privacy practices.
  • Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.

Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.

  • Guaranteed results or ROI figures without explaining assumptions
  • Lack of transparency around recruitment sources or incentives
  • One-size-fits-all methodologies that ignore your product lifecycle
  • Deliverables limited to raw data without clear insights or next steps
  • Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.

  • Have you conducted studies with a similar target audience?
  • How do you recruit and screen participants?
  • Which methods do you recommend for our goals, and why?
  • What does your timeline look like from kickoff to final report?
  • How will findings be delivered and socialized with stakeholders?
  • Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.

An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.

Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.

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