Top Usability Testing Companies
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Featured
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$10,000+$150 - $199 / hr2 - 9Denver, COServices provided
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See all 76 projectsUsman Group is a UX/UI design firm renowned for enhancing user experiences through strategic, user-centered design solutions. Across diverse projects, they consistently deliver quality outputs, with over 90% of clients noting their professional communication and strategic insights. Clients appreciate their ability to integrate feedback and deliver within budget, though some mention minor delays. Overall, their holistic approach and commitment to aligning designs with business goals are highly commended.
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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UndisclosedUndisclosed2 - 9Petaling Jaya, Malaysia
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Medianetic is a branding firm located in Petaling Jaya, Malaysia. The team provides Branding and UX/UI Design.
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Located in Lisbon, Portugal, Pathfinders — Web Design Agency is a branding firm. The team focuses on Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9London, England
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Rocket Candy is a branding agency founded in 2014. Their team specializes in Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9
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Rocking Tech is a web design company. The London, England-based agency was established in 2019. Their team provides Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Berlin, Germany
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Room of Opportunity is an UX company. Established in 2020, the agency offers UX/UI Design and Web Development.
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UndisclosedUndisclosed2 - 9Barcelona, Spain
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Headquartered in Barcelona, Spain, TS Technologies is a Market Research company. Established in 2013, the team provides Market Research and UX/UI Design.
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UndisclosedUndisclosed2 - 9Milwaukee, WI
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Catch-22 Creative is a branding agency established in 2003. The agency offers Branding and Email Marketing, and is small.
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UndisclosedUndisclosedFreelancer
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Bhroovi Gupta is an user experience design agency. The New HYork, New York-based agency was launched in 2024. Their services include UX/UI Design and Product Design.
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UndisclosedUndisclosedFreelancer
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Small web design agency Dariusz Wegrzyn, is headquartered in Toronto, Canada. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancerDublin 1, Ireland
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Katarzyna Hasnik is a web design company. Their small team of employees is located in Dublin 1, Ireland. Their team focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Nadav Papay is an UX design company founded in 2014. The firm specializes in UX/UI Design and Graphic Design.
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UndisclosedUndisclosedFreelancer
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Nathan Soares, a branding company, is based in Paris, France. Their services include Branding and UX/UI Design.
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UndisclosedUndisclosedFreelancerZrenjanin, Serbia
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Vladimir Koncos is a web design company. The team focuses on Web Design and UX/UI Design, and the agency is in Zrenjanin, Serbia.
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Undisclosed$25 - $49 / hr10 - 49Ahmedabad, India
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See all 14 projectsiGex Solutions is a web development company known for its strong technical expertise, particularly in Laravel and UX/UI design. Reviewers consistently commend their effective problem-solving, adaptability, and responsive communication, though some note a need for clearer initial project estimations. Overall, 100% of feedback highlights their commitment to delivering quality solutions tailored to client needs.
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$10,000+$50 - $99 / hr10 - 49London, England
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See all 14 projectsKode Technologies is a UX/UI design company that excels in developing mobile and web applications with an emphasis on user-centered design. They consistently receive positive feedback, with clients praising their effective communication, alignment with client values, and ability to deliver functional, impressive products on time. Approximately 100% of reviewers highlighted their responsive project management and commitment to understanding and advancing client visions.
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$1,000+< $25 / hr10 - 49Jaipur, India
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See all 30 projectsCoherent Lab LLP is a UX/UI design and development company known for delivering high-quality, user-centered digital interface design solutions. Reviews highlight their strong project management and communication skills, with 100% noting timely delivery and responsiveness. Clients appreciate their flexibility and ability to maintain quality, though some suggest more proactive design input. Their work in web and mobile applications is often praised for enhancing user experience.
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$5,000+$25 - $49 / hr10 - 49Palo Alto, CA
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See all 27 projectsTessafold LLC is a dynamic company specializing in UX/UI design and digital interface solutions. Across its reviews, 100% of clients commend Tessafold for their innovative and user-centered design approach, timely delivery, and effective communication. Notably, 80% of reviews highlight their technical expertise, making them a reliable partner for diverse digital projects.
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$10,000+$25 - $49 / hr10 - 49Dhaka, Bangladesh
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See all 5 projectsJoulesLabs is a digital interface design company specializing in UX/UI services, consistently praised for their professionalism and effective communication. With 100% positive feedback, clients commend their commitment to user-centered design and project management excellence. Over 75% of reviewers highlight their ability to deliver tailored solutions, ensuring seamless user experiences.
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$5,000+$50 - $99 / hr10 - 49New York, NY
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See all 12 projectsReliable Bits is a versatile digital interface design company specializing in UX/UI and user-centered design services. They receive overwhelmingly positive feedback, with 100% of reviewers praising their user-friendly solutions and impactful project management. Clients appreciate their collaborative approach and expertise in integrating AI, highlighting their ability to drive business growth through innovative design and development.
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$1,000+$25 - $49 / hr10 - 49Poltava, Ukraine
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See all 12 projectsBetlace is a UX/UI design company specializing in developing WordPress websites with a strong emphasis on user-centered design and seamless integration. Approximately 100% of the reviews highlight their excellent project management and the ability to deliver user-friendly, visually appealing digital interfaces on time and within budget, consistently exceeding client expectations.
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$10,000+$100 - $149 / hr10 - 49München, Germany
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See all 7 projectsrevision6 is a UX/UI design company specializing in creating user-centered digital interfaces and website revamps. Their clients consistently praise their professional project management, timely delivery, and ability to understand and align with client objectives. Overall, 100% of reviewers highlight their effective communication and value for cost, with 75% noting impressive improvements in customer engagement and conversion rates.
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$10,000+$150 - $199 / hr10 - 49London, England
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Launched in 2021, Flipside Health is a branding agency. The team specializes in Branding and Market Research and is located in London, England.
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UndisclosedUndisclosed10 - 49Gothenburg, Sweden
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Established in 2012, Provide IT is an IT managed services company. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Mobiento is a Digital Strategy company headquartered in Göteborg, Sweden. Established in 2001, the team focuses on Digital Strategy and Branding.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Linderoths, a Digital Strategy company, is based in Göteborg, Sweden. The team focuses on Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Where is my pony is a branding agency. They are in Göteborg, Sweden. Their team offers Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Torrance, CA
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Established in 1990, Bakers Man is a custom software development company. Their services include Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Pereira, Colombia
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SingleClick Solutions is a small mobile app development company located in Pereira, Colombia. Their services include Mobile App Development and Custom Software Development.
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UndisclosedUndisclosed10 - 49Guangzhou Shi, China
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D2 Studio is an Event Marketing company located in Guangzhou Shi, China. Their services include Event Marketing and Advertising.
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UndisclosedUndisclosed10 - 49Maribor, Slovenia
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Headquartered in Maribor, Slovenia, FlawlessCode is a branding company. The team provides Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49San Marcos, TX
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NuTech Advisors is a custom software development firm. Launched in 2020, the team provides Custom Software Development and Blockchain. The company is headquartered in San Marcos, Texas.
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UndisclosedUndisclosed10 - 49Bharuch, India
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TechoMax Solution™, a web design company, was established in 2018. The team provides Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Bangkok, Thailand
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Vimi.co is a branding company. The firm is located in Bangkok, Thailand. Their team focuses on Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Bangkok, Thailand
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Established in 2017, CODEDIVA is an app development company. The team specializes in Mobile App Development and Blockchain.
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UndisclosedUndisclosed10 - 49Lahore, Pakistan
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Reload Creatives is a web design agency. They were established in 2021 and specialize in Web Design and Logo.
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UndisclosedUndisclosed10 - 49Cheyenne, WY
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Vortax LLC is a Cheyenne, Wyoming-based Content Marketing company. The team provides Content Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Santa Clara, CA
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BatchTest is a small Product Design company launched in 2005. Their team specializes in Product Design and Application Testing.
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UndisclosedUndisclosed10 - 49Laurel, MD
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Established in 2012, UVS InfoTech is a Robotics Process Automation company. The team specializes in Robotics Process Automation and Web Design and is headquartered in Laurel, Maryland.
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UndisclosedUndisclosed10 - 49Valbonne, France
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AdPremier is a SEO agency. The small Valbonne, France-based team focuses on Search Engine Optimization and Pay Per Click. The company was founded in 2013.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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Founded in 2013, Apptimize is an Application Testing company. The team provides Application Testing and Application Management & Support and is headquartered in San Francisco, California.
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UndisclosedUndisclosed10 - 49London, England
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Bramfitt Technology Labs is a London, England-based Cybersecurity company. Their services include Cybersecurity and UX/UI Design.
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UndisclosedUndisclosed10 - 49Riyadh, Saudi Arabia
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P2H Arabia is an UX agency. They are based in Riyadh, Saudi Arabia, and their services include UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Paris, France
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Immersive Garden is a video production company. The Paris, France-based agency offers Video Production and Web Development.
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UndisclosedUndisclosed10 - 49Nantes, France
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Moon Moon is a Conversion Optimization company. Headquartered in Nantes, France, the agency was launched in 2022. Their services include Conversion Optimization and UX/UI Design.
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UndisclosedUndisclosed10 - 49Castelfranco Veneto, Italy
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In Castelfranco Veneto, Italy, Super Agency is a Digital Strategy company. Their services include Digital Strategy and Content Marketing.
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UndisclosedUndisclosedFreelancer
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In , John Rymer is a small UX design company. The team focuses on UX/UI Design and Web Design.
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UndisclosedUndisclosedFreelancerSalt Lake City, UT
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AHeath Design is a small branding agency headquartered in Salt Lake City, Utah. The team specializes in Branding and Web Design.
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UndisclosedUndisclosedFreelancerAlhambra, CA
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Bionicrab is an UX company. Their small team is headquartered in Alhambra, California. Their services include UX/UI Design and Graphic Design.
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UndisclosedUndisclosedFreelancer
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Ankitha Vasudev is a web design company. The Brooklyn, New York-based firm provides Web Design and UX/UI Design.
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$10,000+$50 - $99 / hr2 - 9Coldwater, MI
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See all 2 projects[BlackCard] - Out of Business was a company specializing in web development and process optimization services, including custom API integrations, automation tools, and analytics dashboards. Reviews indicate a 100% positive feedback rate, highlighting their effective project management, innovative solutions, and commitment to customer satisfaction. Clients appreciated their strong cultural fit and adaptability, with no significant areas for improvement mentioned.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
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39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$10,000+$100 - $149 / hr10 - 49London, England
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39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$5,000+$100 - $149 / hr10 - 49London, England
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39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$25 - $49 / hr10 - 49
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38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
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39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
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38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
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37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
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36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.8/40.018.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr10 - 49Warszawa, Poland
Ability to deliver
37.1/40.017.6/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design45% Usability Testing50% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% UX/UI Design40% Usability Testing85% Other -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.9/40.019.8/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+$100 - $149 / hr50 - 249Franklin Lakes, NJ
Ability to deliver
33.9/40.017.8/20 Reviews9.5/10 Clients & Experience6.7/10 Market PresenceService focus
50% UX/UI Design50% Usability Testing50% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.8/40.018.8/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other
Latest Usability Testing Articles
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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.