Top Usability Testing Companies
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Featured
What are Featured Providers?
$10,000+$150 - $199 / hr2 - 9Denver, COServices provided
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See all 76 projectsUsman Group is a UX/UI design firm renowned for enhancing user experiences through strategic, user-centered design solutions. Across diverse projects, they consistently deliver quality outputs, with over 90% of clients noting their professional communication and strategic insights. Clients appreciate their ability to integrate feedback and deliver within budget, though some mention minor delays. Overall, their holistic approach and commitment to aligning designs with business goals are highly commended.
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$5,000+$100 - $149 / hr10 - 49Dublin, Ireland
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Based in Dublin, Ireland, Bradley: The Brand Agency is a small branding agency. The team focuses on Branding and Marketing Strategy.
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$25,000+$50 - $99 / hr10 - 49
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See all 6 projectsFabel X Dev is a versatile UX/UI design company known for delivering high-quality digital solutions, including website and mobile app development. With positive feedback from 100% of reviewers, they are praised for their innovative design skills and user-centered design approach, consistently meeting deadlines and project requirements. Their commitment to transparency and communication is frequently highlighted, ensuring client satisfaction across diverse industries.
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$5,000+$50 - $99 / hr10 - 49Austin, TX
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Located in Austin, Texas, Masonry is a branding agency. They focus on Branding and Public Relations.
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$1,000+$25 - $49 / hr2 - 9Heroica Puebla de Zaragoza, Mexico
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See all 9 projectsCasa Pixel is a UX/UI design company specializing in branding, marketing, and advertising services. Their reviews indicate a high level of client satisfaction, with 100% positive feedback highlighting their communication and technical expertise. Clients appreciated the timely delivery and alignment with company values, with no suggested areas for improvement.
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$10,000+$100 - $149 / hr2 - 9New York, NY
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See all 9 projectsPrototypical is a UX/UI design company specializing in user-centered design and digital interface design. The firm consistently receives positive feedback for its effective communication, teamwork, and ability to translate client visions into seamless, functional designs. Clients appreciate their direct collaboration with principals, emphasizing their commitment to project success. Notably, 100% of the reviews highlight their impressive teamwork and communication skills.
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UndisclosedUndisclosed2 - 9Providence, RI
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Founded in 2012, Shellshock Inc. Is a small UX company located in Providence, Rhode Island. Their team provides UX/UI Design and Logo.
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UndisclosedUndisclosed2 - 9
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Hinge Studio Marketing and Communications is an Advertising company. Their team is in Wyoming , Wyoming and specializes in Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9Anchorage, AK
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Located in Anchorage, Alaska, Thrively Digital is an user experience design company. Their services include UX/UI Design and Advertising.
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UndisclosedUndisclosed2 - 9Overland Park, KS
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Founded in 1985, Software Outfitters Inc is a small Overland Park, Kansas-based user experience agency. Their services include UX/UI Design and Application Management & Support.
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UndisclosedUndisclosed2 - 9Bedford, NH
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MICA Consulting Group is an Advertising company. Located in Bedford, New Hampshire, the team focuses on Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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RSM Enterprises is an user experience design company. Launched in 2011, the team specializes in UX/UI Design and Branding. The company is based in Chattanooga, , Tennessee.
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UndisclosedUndisclosed2 - 9Madison, WI
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Founded in 2005, IQ Foundry is an user experience design agency. The team specializes in UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Lakewood, CO
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Graphic design agency Maniac Monkey Media was founded in 2007. The firm focuses on Graphic Design and Web Design.
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UndisclosedUndisclosed2 - 9Bratislava, Slovakia
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Founded in 2009, ABAFFY DESIGN, s.r.o. Is a mobile app development firm. The company offers Mobile App Development and Web Development, and is small.
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UndisclosedUndisclosed2 - 9Firenze, Italy
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Web design company Vertical Media is headquartered in Firenze, Italy. Launched in 2009, the team focuses on Web Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Turin, Italy
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Launched in 2014, Simpol lab is a small Advertising company. Their team provides Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
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Founded in 2015, 505 Agencia Digital is an UX agency. The company offers UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
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Sitewards is a Leipzig, Germany-based website development company. Their services include Web Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Livermore, CA
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Network Software Services is a software development company. Their team is located in Livermore, California and offers Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
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10x Studio is an UX company. They provide UX/UI Design and Branding and are in Leipzig, Germany.
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UndisclosedUndisclosed2 - 9Chapinero, Colombia
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Estudio Codesign Diseño is an user experience design company based in Chapinero, Colombia. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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NextGen Code is an application development company. They offer Mobile App Development and E-Commerce Development and are based in Lubbock, Texas.
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UndisclosedUndisclosed2 - 9Sheffield, England
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Reach Studios Ltd is a SEO agency. Their small team is based in Sheffield, England. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Sheffield, England
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Pipe & Piper, an UX company, was established in 2012. The team offers UX/UI Design and cloud consulting & SI and is based in Sheffield, England.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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Social media marketing agency Stratik Publicidad was established in 2012. Headquartered in Bogotá, Colombia, the team provides Social Media Marketing and Market Research.
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UndisclosedUndisclosed2 - 9Gothenburg, Sweden
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Republic Factory is a Digital Strategy company launched in 1994. Their team focuses on Digital Strategy and Web Development.
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UndisclosedUndisclosed2 - 9Göteborg, Sweden
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Simma Lugnt is a small UX company launched in 2012. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Pfafftown, NC
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Established in 1995, Web Design Carolinas is an UX design agency. Their services include UX/UI Design and Email Marketing.
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UndisclosedUndisclosed2 - 9Gothenburg, Sweden
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Cord koncept is an UX agency. Launched in 2011, the team offers UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed2 - 9Campinas, Brazil
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Agência Metrô is an UX agency. They were launched in 2014, and their services include UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed2 - 9Gothenburg, Sweden
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Houston Media is a video production company. They focus on Video Production and UX/UI Design and were established in 2012.
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UndisclosedUndisclosed2 - 9London, England
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Wibbly Wobbly Website is a web design company launched in 2018. The company focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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WMYL is an user experience design agency. The small Gothenburg, Sweden-based team offers UX/UI Design and Digital Strategy. The agency was established in 2011.
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UndisclosedUndisclosed2 - 9Birmingham , England
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Brighteye Creative is an UX agency. The team offers UX/UI Design and Branding and is headquartered in Birmingham , England.
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UndisclosedUndisclosed2 - 9Marseille, France
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Novazeo is a SEO company located in Marseille, France. They provide Search Engine Optimization and Web Design and were established in 2009.
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UndisclosedUndisclosed2 - 9Rio de Janeiro, Brazil
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MDMB Agência de E-commerce is an UX agency. They are based in Rio de Janeiro, Brazil, and their services include UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9GÖTEBORG, Sweden
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Ida Sjoholm is a SEO agency headquartered in GÖTEBORG, Sweden. Launched in 2013, the team focuses on Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed2 - 9Liverpool , England
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PlumParrot Ltd. Is a Liverpool , England-based web design company. They focus on Web Design and UX/UI Design and were launched in 2017.
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UndisclosedUndisclosed2 - 9Edinburgh , Scotland
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User experience company Solomon Designs was founded in 2009. The team focuses on UX/UI Design and Search Engine Optimization and is based in Edinburgh , Scotland.
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UndisclosedUndisclosed2 - 9Santa Ana, CA
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Mobixed is a mobile app development firm. Established in 2014, the team specializes in Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Newport Beach, CA
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Located in Newport Beach, California, Landing is a small web development firm. The team focuses on Web Development and Web Design.
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UndisclosedUndisclosed2 - 9Kaukauna, WI
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User experience design agency CairnTek was established in 2013. In Kaukauna, Wisconsin, the team provides UX/UI Design and Content Marketing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
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Ecom webservices, a small Conversion Optimization company, is in Bremen, Germany. Their services include Conversion Optimization and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Sun City, AZ
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Vet-Tech Consulting Services is a small Business Consulting company. Established in 2017, the team offers Business Consulting and UX/UI Design.
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UndisclosedUndisclosed2 - 9Brooklyn, NY
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Oak Studios, LLC, a small branding company, is located in Brooklyn, New York. Their services include Branding and Product Design.
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UndisclosedUndisclosed2 - 9New York, NY
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Business Consulting company NuWave Talent is in New York, New York. Established in 2019, the team focuses on Business Consulting and IT staff augmentation.
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UndisclosedUndisclosed2 - 9Livermore, CA
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In Livermore, California, Empower Minds, LLC is a small Accounting company. Their services include Accounting and Custom Software Development.
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UndisclosedUndisclosed2 - 9Ashburn, VA
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Virincia is a software development company. Their small team is in Ashburn, Virginia. Their services include Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Mechanicsburg, PA
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Christman Consulting, an user experience company, was launched in 2013. The company provides UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Boulder, CO
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Small user experience agency Minds Over Media, is based in Boulder, Colorado. The team provides UX/UI Design and Branding.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.8/40.018.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr10 - 49Warszawa, Poland
Ability to deliver
37.1/40.017.6/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design45% Usability Testing50% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% UX/UI Design40% Usability Testing85% Other -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.9/40.019.8/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+$100 - $149 / hr50 - 249Franklin Lakes, NJ
Ability to deliver
33.9/40.017.8/20 Reviews9.5/10 Clients & Experience6.7/10 Market PresenceService focus
50% UX/UI Design50% Usability Testing50% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.8/40.018.8/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other
Latest Usability Testing Articles
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Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.