Top Usability Testing Companies
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Featured
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Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
Focus Areas
See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$5,000+$100 - $149 / hr2 - 9Clarksburg, MD
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Liberal Art is a website development company in Clarksburg, Maryland and Houston, Texas. The team specializes in Web Development and Web Design.
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$5,000+$50 - $99 / hr2 - 9
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Syon GmbH is a Raaba, Austria-based UX design agency. They specialize in UX/UI Design and Custom Software Development.
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Undisclosed$50 - $99 / hr2 - 9
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Método Viral is a Content Marketing company. Their small team is based in Mariana, Brazil. Their services include Content Marketing and Email Marketing.
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$5,000+$50 - $99 / hr2 - 9
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Web design agency WaterMill Digital is based in Alton, England and Saint-Jean-d'Aulps, France. Established in 2016, the team specializes in Web Design and Web Development.
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Undisclosed$100 - $149 / hr2 - 9
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Ebrius, a branding company, is headquartered in Merrimack, New Hampshire. They provide Branding and Marketing Strategy.
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$1,000+$50 - $99 / hr2 - 9
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WDSGN.Agency is a Prague, Czech Republic-based web design agency. They focus on Web Design and UX/UI Design.
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$10,000+$100 - $149 / hr10 - 49Denver, CO
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LEMONĀDE is a small Denver, Colorado-based Digital Strategy company. The team provides Digital Strategy and Web Design.
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$5,000+$150 - $199 / hr10 - 49Roswell, GA
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User experience company Human Spark is headquartered in Roswell, Georgia. They offer UX/UI Design and Branding.
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$10,000+$25 - $49 / hr10 - 49Madhapur, India
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In Madhapur, India and MALDEN., New Jersey, SIXPATH TECHNOLOGIES is a Digital Strategy company. Their services include Digital Strategy and Web Development.
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$5,000+$50 - $99 / hr10 - 49Guadalajara, Mexico
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APTO Innovación Digital, a Business Consulting company, offer Business Consulting and Custom Software Development. They were established in 2013.
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$5,000+< $25 / hr10 - 49Mumbai, India
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Genuus, a Marketing Strategy company, was founded in 2012. The team focuses on Marketing Strategy and Social Media Marketing and is based in Mumbai, India.
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$5,000+$25 - $49 / hr10 - 49Ahmedabad, India
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Alps Web Solutions is an e-commerce development firm. Founded in 2011, the team provides E-Commerce Development and UX/UI Design. The firm is located in Ahmedabad, India.
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$1,000+$25 - $49 / hr10 - 49București, Romania
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Omubo Design, a small SEO agency, is in București, Romania and Călărași, Romania. Their services include Search Engine Optimization and UX/UI Design.
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$1,000+$50 - $99 / hr10 - 49Hallandale Beach, FL
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QRoom is an app development company. The Hallandale Beach, Florida-based company was established in 2010. Their team provides Mobile App Development and Web Development.
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$1,000+< $25 / hr10 - 49Delhi, India
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Launched in 2016, HAS Technosys is a small user experience design company. Their team provides UX/UI Design and E-Commerce Development.
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Undisclosed$25 - $49 / hr10 - 49Coimbatore, India
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123 Total Web Solutions, a small SEO company, is headquartered in Coimbatore, India and Dubai, United Arab Emirates. The team provides Search Engine Optimization and Pay Per Click.
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$1,000+$25 - $49 / hr10 - 49Multan, Pakistan
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Bitsoftsol is a Digital Strategy company founded in 2017. The small team specializes in Digital Strategy and Affiliate Marketing.
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Undisclosed$150 - $199 / hr10 - 49
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Launched in 2021, Epaard Ecommerce Web Development Company is an e-commerce development firm. Their services include E-Commerce Development and Web Design.
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$10,000+$200 - $300 / hr10 - 49Los Angeles, CA
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Headquartered in Los Angeles, California, Intrepid Digital LLC is a SEO agency. They offer Search Engine Optimization and Pay Per Click.
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$50,000+$50 - $99 / hr10 - 49
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500x Tech Labs is a web design company based in Mumbai, India. They specialize in Web Design and Mobile App Development and were launched in 2022.
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$5,000+$25 - $49 / hr10 - 49Ahmedabad, India
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CreArt Solutions Pvt Ltd is a small SEO agency launched in 2013. Their services include Search Engine Optimization and E-Commerce Development.
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$1,000+$25 - $49 / hr10 - 49Surat, India
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KamalDhari Infotech is a small web design company launched in 2014. Their team focuses on Web Design and Web Development.
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$10,000+$50 - $99 / hr10 - 49Singapore
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BIZINNOX PTE LTD, an IT strategy consulting company, is based in Singapore and Kakkanad, India. Their services include IT strategy consulting and Custom Software Development.
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$5,000+$50 - $99 / hr10 - 49Sharjah, United Arab Emirates
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Just White Hat FZE is a SEO agency. They were launched in 2018 and offer Search Engine Optimization and Social Media Marketing.
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$10,000+$50 - $99 / hr10 - 49Prague, Czech Republic
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Guap Media, a small user experience agency, is based in Prague, Czech Republic. Their services include UX/UI Design and Custom Software Development.
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$5,000+$25 - $49 / hr10 - 49Kremenchuk, Ukraine
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GALAXYARTs is a web development firm. In Kremenchuk, Ukraine and Kremenchuk, Ukraine, the firm provides Web Development and E-Commerce Development.
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$1,000+$50 - $99 / hr10 - 49Berlin, Germany
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By Intention, a small website development firm, is located in Berlin, Germany. Their services include Web Development and Branding.
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$10,000+Undisclosed10 - 49New York, NY
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Located in New York, New York, NovusNorth, Inc is a custom software development company. The team specializes in Custom Software Development and Web Development.
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$1,000+$100 - $149 / hr10 - 49Wilmington, DE
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WaysPro Tech, a SEO services firm, is based in Wilmington, Delaware. They focus on Search Engine Optimization and Web Development.
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$5,000+$100 - $149 / hrFreelancerLondon, England
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Ecommerce & Co is a Conversion Optimization company. They are based in London, England. Their team specializes in Conversion Optimization and UX/UI Design.
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$5,000+$25 - $49 / hr50 - 249Ahmedabad, India
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Intelliworkz Business Solutions Pvt Ltd, a Digital Strategy company, is located in Ahmedabad, India and Dubai, United Arab Emirates. The team focuses on Digital Strategy and Graphic Design.
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$1,000+$100 - $149 / hrFreelancerTimperley, England
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Morgan Feeney is a web development company established in 2022. Their services include Web Development and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Oro Valley, AZ
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Spacecats is a social media marketing firm. Founded in 2022, the company provides Social Media Marketing and Search Engine Optimization.
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Undisclosed$25 - $49 / hrFreelancer
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SEO services firm Designerway provides Search Engine Optimization and Web Design. They were established in 2018.
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$5,000+$100 - $149 / hrFreelancer
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Studio One Eighty is a branding firm. The agency is headquartered in Guelph, Canada. Their services include Branding and Web Design.
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$1,000+< $25 / hrFreelancer
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Established in 2008, Rickky Technologies is a website development firm. In Sahibzada Ajit Singh Nagar, India, the team provides Web Development and UX/UI Design.
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$1,000+< $25 / hrFreelancer
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Shreechamundaenterprise is a Ranavav, India-based UX design company. Launched in 2018, the team offers UX/UI Design and Product Design.
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$1,000+$25 - $49 / hrFreelancer
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I Design Interface is a web design company. The agency is headquartered in Karachi, Pakistan. Their services include Web Design and Branding.
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UndisclosedUndisclosedFreelancer
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Zamil is a Dhaka, Bangladesh-based web design agency. They provide Web Design and UX/UI Design and were launched in 2018.
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$1,000+$25 - $49 / hrFreelancerMarseille, France
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François De Sousa is an UX design company. The company is headquartered in Marseille, France. Their services include UX/UI Design and Web Development.
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$1,000+$25 - $49 / hrFreelancerCagayan de Oro, Philippines
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Web design company Dixie Raiz Pacheco was founded in 2010. The team offers Web Design and UX/UI Design and is located in Cagayan de Oro, Philippines.
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$1,000+$50 - $99 / hrFreelancer
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Webdesign Weimar is a Weimar, Germany-based web design company. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Axioz Inc. Is an UX agency. The agency is located in Toronto, Canada. Their team specializes in UX/UI Design and cloud consulting & SI.
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$1,000+$25 - $49 / hrFreelancer
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Branding agency Studio Hello Polo is based in Perros-Guirec, France. They offer Branding and Search Engine Optimization.
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UndisclosedUndisclosedFreelancer
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Launched in 2021, Flowwweb is a small Content Marketing company. Their services include Content Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hrFreelancer
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Queen Web di Silvia Cavallaro is a web design agency. Located in Borgaretto, Italy, their team focuses on Web Design and UX/UI Design.
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$1,000+< $25 / hrFreelancer
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AJ Creative Studios is a branding agency. The company is located in Jaipur, India. Their team focuses on Branding and Search Engine Optimization.
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Undisclosed< $25 / hrFreelancerQuarteira, Portugal
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Email Marketing company Action Digitale Lda is headquartered in Quarteira, Portugal. Their services include Email Marketing and Pay Per Click.
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UndisclosedUndisclosedFreelancerNavi Mumbai, India
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WebRutik is a SEO services firm established in 2023. The small team provides Search Engine Optimization and Web Design.
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$10,000+$25 - $49 / hrFreelancer
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Grow It Digitally is a branding company based in new delhi, India. Founded in 2025, the team provides Branding and Web Design.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.