Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
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InnoWave is a Cybersecurity company launched in 2008. Their team focuses on Cybersecurity and UX/UI Design.
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UndisclosedUndisclosed250 - 999München, Germany
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Diva-e is a midsize Digital Strategy company founded in 2015. Their services include Digital Strategy and Affiliate Marketing.
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$10,000+$100 - $149 / hr2 - 9Mâcon, France
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Écrin Digital, a website development company, is based in Mâcon, France. The team offers Web Development and Mobile App Development.
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$1,000+$50 - $99 / hr2 - 9Istanbul, Türkiye
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Founded in 2019, Glasir Software is a small e-commerce development firm based in Istanbul, Türkiye. Their team provides E-Commerce Development and Web Design.
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Undisclosed$25 - $49 / hrFreelancerNoida, India
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Based in Noida, India, TREND INSIIGHTS is a branding agency. The team specializes in Branding and Graphic Design.
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Undisclosed< $25 / hrFreelancer
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Located in Berlin, Germany, Petro Moldovan is a web design agency. The team specializes in Web Design and UX/UI Design.
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Undisclosed< $25 / hrFreelancer
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Based in Brahmapur, India, Canvas Cycle is an Advertising company. Their services include Advertising and Branding.
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$1,000+$50 - $99 / hr2 - 9Taipei, Taiwan
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See all 1 projectsNeat Digital Solutions specializes in marketing, promotion, and customized project implementation, collaborating closely with startups to achieve their objectives. Reviews highlight their professional insights, innovative solutions, and effective project management. Clients appreciate their human-centered communication, creativity, and alignment with company values, resulting in remarkable outcomes and substantial assistance.
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$1,000+< $25 / hrFreelancerPune, India
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MarCom Guys is a small Digital Strategy company in Pune, India. Their services include Digital Strategy and Logo.
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$10,000+$150 - $199 / hr2 - 9Surat, India
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See all 1 projectsTrivia Info IT specializes in website development, delivering cost-effective and high-performing websites. Feedback consistently highlights their timely delivery and effective project management. Clients appreciate their adherence to deadlines and overall results, indicating a reliable and professional service.
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$5,000+$100 - $149 / hr2 - 9LONDON, England
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Mad4digital is a Content Marketing company. The LONDON, England-based agency was founded in 2015. Their services include Content Marketing and Web Design.
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$10,000+$200 - $300 / hr2 - 9Clinton, MA
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MassMonopoly is a web design agency. Launched in 2000, the team offers Web Design and Digital Strategy.
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$25,000+$150 - $199 / hr2 - 9Chicago, IL
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Branding agency FlyDesign is based in Chicago, Illinois. They specialize in Branding and Web Design and were launched in 2002.
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$10,000+$50 - $99 / hr2 - 9Brasília, Brazil
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Established in 2012, Flama is a web design company. Based in Brasília, Brazil, the team offers Web Design and Custom Software Development.
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$10,000+$150 - $199 / hr2 - 9Toledo, OH
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SPOKE. Design, a software development company, was founded in 2009. Located in Toledo, Ohio, the team provides Custom Software Development and UX/UI Design.
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$5,000+$50 - $99 / hr2 - 9Wormer, Netherlands
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The Pack - Digital Agency is a small web development company. Founded in 2017, the team offers Web Development and UX/UI Design.
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$1,000+$100 - $149 / hr2 - 9Nijmegen, Netherlands
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Launched in 2019, Pittig Bakkie is an Advertising company. The team offers Advertising and Search Engine Optimization and is headquartered in Nijmegen, Netherlands and Arnhem, Netherlands.
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Undisclosed$25 - $49 / hr2 - 9Mumbai, India
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Codewitty is a Mumbai, India-based web development company. The team focuses on Web Development and Social Media Marketing.
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$5,000+$100 - $149 / hr2 - 9London, England
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Established in 1997, Avco Productions Ltd is a web design agency. The team focuses on Web Design and UX/UI Design.
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Undisclosed< $25 / hr50 - 249Malolos, Philippines
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Xentra Solutions LLC, a web design company, specializes in Web Design and Mobile App Development. The agency is based in Malolos, Philippines and Las Vegas, Nevada.
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$5,000+$25 - $49 / hr50 - 249Petaling Jaya, Malaysia
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See all 8 projectsHonest Tech Guys is a versatile technology firm specializing in UX/UI design and digital interface design, noted for its innovative and adaptable approach. With 100% of the feedback being positive, clients appreciate their budget-friendly pricing, resourcefulness, and ability to deliver flexible, scalable solutions, although a more comprehensive testing phase is suggested for improvement.
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$10,000+$25 - $49 / hr50 - 249Paphos, Cyprus
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See all 16 projectsCGS-team is a digital design and development company specializing in UX/UI Design and software solutions, consistently praised for their professionalism and user-centered approach. Across reviews, 100% of clients report satisfaction with project outcomes, highlighting their strong communication skills and ability to meet deadlines. Approximately 50% of clients emphasize their innovative problem-solving and alignment with customer vision.
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$5,000+$25 - $49 / hr50 - 249İstanbul, Türkiye
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See all 4 projectsNeon Apps is a user experience design company specializing in UX/UI design and mobile app development. Across their reviews, clients consistently praise their ability to deliver user-friendly and visually appealing interfaces, as well as their responsive project management. Approximately 80% of clients commend their cost-effectiveness and alignment with budget constraints, while around 70% specifically highlight their proficiency in creating seamless digital interface designs.
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$5,000+$25 - $49 / hr50 - 249
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See all 13 projectsreloadux is a specialized UX/UI design agency renowned for creating intuitive and aesthetically pleasing digital interfaces. Reviewers consistently praise their creativity, attention to detail, and effective project management, with over 90% of reviews highlighting their ability to enhance user engagement and satisfaction. Clients appreciate their user-centered design approach, although some suggest improving communication timelines.
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UndisclosedUndisclosed50 - 249Doha, Qatar
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Founded in 2005, Network Solutions is an UX company. The team provides UX/UI Design and Blockchain.
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UndisclosedUndisclosed50 - 249München, Germany
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Kochan & Partner is a branding company. The team offers Branding and Logo and is based in München, Germany.
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UndisclosedUndisclosed50 - 249Amsterdam, Netherlands
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IceMobile is a midsize mobile app development firm. They specialize in Mobile App Development and Custom Software Development and were founded in 2002.
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UndisclosedUndisclosed50 - 249Amsterdam, Netherlands
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Nodes is a Digital Strategy company based in Amsterdam, Netherlands. They specialize in Digital Strategy and Mobile App Development.
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UndisclosedUndisclosed50 - 249
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Digital Strategy company Usabilla was founded in 2009. In Amsterdam, Netherlands, the team specializes in Digital Strategy and IT managed services.
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UndisclosedUndisclosed50 - 249Amsterdam, Netherlands
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Based in Amsterdam, Netherlands, Total Design is a midsize branding company. Their services include Branding and UX/UI Design.
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UndisclosedUndisclosed50 - 249Cremorne, Australia
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Established in 2017, VERSA Agency is a midsize UX design company. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed50 - 249Shanghai, China
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Shanghai Pactera Intelligence Technology Co., Ltd. Is a midsize Digital Strategy company. Founded in 2018, the team specializes in Digital Strategy and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancerEdmonton, Canada
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Website development company We Build Sites was founded in 2019. The team offers Web Development and Web Design.
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UndisclosedUndisclosedFreelancerSão Paulo, Brazil
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Daniele Sousa is a social media marketing agency in São Paulo, Brazil. They focus on Social Media Marketing and Web Design.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
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Impossible is a mobile app development company. They are headquartered in Lisboa, Portugal and London, England, and their services include Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Paris, France
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Ouidou is an user experience agency. Launched in 2017, the agency is in Paris, France and Nantes, France. Their services include UX/UI Design and Custom Software Development.
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$1,000+$50 - $99 / hr50 - 249
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Located in London, England, Tendou Designs is a midsize Mobile & App Marketing company. Their services include Mobile & App Marketing and UX/UI Design.
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UndisclosedUndisclosed50 - 249
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ARjay Studio is an UX company. They are in Toronto, Canada. Their team focuses on UX/UI Design and Product Design.
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$5,000+$50 - $99 / hrFreelancer
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John's Studio, a Product Design company, specialize in Product Design and Video Production. They were founded in 2023.
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$5,000+$50 - $99 / hrFreelancer
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Malak Usama, a branding firm, is based in Yarraville, Australia. The team specializes in Branding and Web Design.
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UndisclosedUndisclosedFreelancer
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Established in 2022, Buy Review Site, a small SEO company, is based in New York, New York. Their team focuses on Search Engine Optimization and Web Design.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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RDC Partner is an app development firm. The Istanbul, Türkiye-based team focuses on Mobile App Development and Application Testing.
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UndisclosedUndisclosed50 - 249Melbourne, Australia
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Etica Digital is an user experience agency located in Melbourne, Australia and Quezon City, Philippines. They specialize in UX/UI Design and CRM consulting and SI and were launched in 2020.
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$1,000+$150 - $199 / hrFreelancerNew York, NY
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Branding company Formetric offers Branding and UX/UI Design. They are based in New York, New York.
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UndisclosedUndisclosed50 - 249Montréal, Canada
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ATECNA is an UX design company. In Montréal, Canada and Wasquehal, France, the team provides UX/UI Design and CRM consulting and SI.
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$1,000+UndisclosedFreelancerLa Mirada, CA
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Jimmy Viquez Design is a branding agency established in 2021. The small team provides Branding and Web Design.
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$5,000+$25 - $49 / hr50 - 249
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Copilot Digital is a Digital Strategy company. They are in Plano, Texas and have midsize team of experts. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosedFreelancerAnkeny, IA
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Launched in 2017, Trestle Trail Technology LLC is a small Ankeny, Iowa-based Application Testing company. Their team offers Application Testing and UX/UI Design.
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$1,000+< $25 / hrFreelancer
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Founded in 2023, Web Design Agency is a branding agency. The team offers Branding and Web Design.
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$1,000+$25 - $49 / hrFreelancerToronto, Canada
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Guamac is a web development firm. The small Toronto, Canada-based team specializes in Web Development and Mobile App Development. The company was founded in 2019.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.