Top Usability Testing Companies
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Featured
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Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$50,000+Undisclosed10 - 49
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Kley, an UX agency, is based in Los Angeles, California. Their services include UX/UI Design and Web Design.
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$5,000+$100 - $149 / hr10 - 49Plymouth Meeting, PA
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Perfexion, Inc., a SEO agency, is located in Plymouth Meeting, Pennsylvania. The team offers Search Engine Optimization and Web Design.
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$10,000+$25 - $49 / hr50 - 249
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See all 17 projectsILLUMINZ is a versatile UX/UI design company known for its comprehensive digital interface design services. The firm consistently receives positive feedback for its timely delivery and high-quality outcomes, with 100% of reviewers praising their responsiveness and project management. Clients appreciate their creative approach, proactive leadership, and alignment with client values, although some mention room for improvement in content writing.
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UndisclosedUndisclosedFreelancerPhoenix, AZ
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See all 1 projectsGoogle states, “Local listings show up when people search for places Near Their location regarding Map listings. So, for example, you’ll probably see local links if you search for ‘Your City
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UndisclosedUndisclosed50 - 249Sarasota, FL
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Miles Partnership is an UX design agency launched in 1954. Their services include UX/UI Design and Email Marketing.
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UndisclosedUndisclosedFreelancerPortland, OR
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Epkes Creative Studio is a small user experience agency established in 2002. Their services include UX/UI Design.
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UndisclosedUndisclosedFreelancerRosario, Argentina
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MediaExperts.com.ar, an UX company, was founded in 1998. The small team provides UX/UI Design and Web Design.
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$5,000+$25 - $49 / hrFreelancerBirmingham, England
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Nakaye Omar Digital Services is a web design agency. Founded in 2019, the team provides Web Design and Search Engine Optimization. The agency is based in Birmingham, England.
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UndisclosedUndisclosed50 - 249Tel Aviv-Yafo, Israel
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Compie Technologies is a midsize Tel Aviv-Yafo, Israel-based software development company. The team specializes in Custom Software Development and Web Development.
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UndisclosedUndisclosed50 - 249Neutral Bay, Australia
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SSW is a software development firm. In Neutral Bay, Australia, their midsize team specializes in Custom Software Development and UX/UI Design. The company was established in 1990.
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$5,000+$100 - $149 / hr50 - 249San Francisco, CA
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Launched in 2015, UCX Agency is an UX agency. Their services include UX/UI Design and Direct Marketing.
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UndisclosedUndisclosed50 - 249Cholul, Mexico
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Established in 2009, The Ksquare Group is a midsize Cholul, Mexico-based user experience agency. Their team offers UX/UI Design and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Lexington, KY
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Awesome Inc is an user experience agency. They provide UX/UI Design and Commercial Property Management and were launched in 2009. The company is in Lexington, Kentucky.
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$1,000+< $25 / hrFreelancer
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Doxul Digital is a small web development company. They focus on Web Development and E-Commerce Development and were launched in 2022.
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Undisclosed$50 - $99 / hrFreelancerSindelfingen, Germany
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Petra Designs – Freelance UX/UI designer is an UX company. They are in Sindelfingen, Germany and have small team. They specialize in UX/UI Design and Web Design.
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$1,000+$25 - $49 / hrFreelancerMuğla, Türkiye
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A. Can Freelance Designer is a Muğla, Türkiye-based UX company. They focus on UX/UI Design and Graphic Design and were founded in 2024.
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UndisclosedUndisclosedFreelancer
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Bicoastal is an UX agency launched in 2023. Their services include UX/UI Design and Advertising.
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$1,000+$50 - $99 / hrFreelancerSanta Cruz de Tenerife, Spain
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Based in Santa Cruz de Tenerife, Spain, Gomad Agency is an user experience design company. The team focuses on UX/UI Design and Branding.
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$5,000+$50 - $99 / hrFreelancer
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Kopreon is a branding agency located in Budapest, Hungary. They provide Branding and UX/UI Design.
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Undisclosed< $25 / hr50 - 249Gurugram, India
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Infobirth Innovations Private Limited is a web design company launched in 2017. Headquartered in Gurugram, India, the team specializes in Web Design and Web Development.
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$1,000+< $25 / hrFreelancerIslamabad, Pakistan
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Launched in 2025, Raccoon Tech is an user experience agency. The team offers UX/UI Design and Mobile App Development.
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$1,000+$25 - $49 / hrFreelancerSantander, Spain
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Ape Designs is a web design agency and user experience company. The Santander, Spain-based team provides Web Design and UX/UI Design.
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$1,000+$50 - $99 / hrFreelancer
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MW digital Pro is a social media marketing agency. Established in 2025, their team specializes in Social Media Marketing and Web Design.
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Undisclosed< $25 / hrFreelancer
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SEO agency Aashir Khan focuses on Search Engine Optimization and Web Design. They were established in 2024.
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$1,000+$25 - $49 / hrFreelancer
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Founded in 2017, NETFOCUS360 is a small Casablanca, Morocco-based web design company. Their services include Web Design and UX/UI Design.
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Undisclosed< $25 / hrFreelancer
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Launched in 2025, Manish Mehta is a small web design company. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Aminulify is a branding agency. The team is located in Dhaka, Bangladesh, and their services include Branding and Web Design.
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UndisclosedUndisclosedFreelancer
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Corentin Caton is a small web design agency. Founded in 2021, the team specializes in Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Minhashani is a small Perinthalmanna, India-based branding firm. Their services include Branding and Social Media Marketing.
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Undisclosed< $25 / hrFreelancer
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Located in Iwo, Nigeria, Zentrix Agancy is a small Advertising company. Their services include Advertising and Web Design.
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$1,000+$25 - $49 / hrFreelancer
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Founded in 2024, NextGen Analytics is an user experience agency. The small team focuses on UX/UI Design and BI & big data consulting & SI.
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$1,000+$25 - $49 / hrFreelancerSheridan, WY
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Aashir.design is a web design company located in Sheridan, Wyoming. They focus on Web Design and UX/UI Design.
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$1,000+< $25 / hr10 - 49Jaipur, India
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Pixospace is a website development firm. The Jaipur, India-based agency was established in 2024. Their team specializes in Web Development and UX/UI Design.
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$1,000+$25 - $49 / hr2 - 9Novi Sad, Serbia
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See all 1 projectsLemberg Digital offers web design and web development services with a strong focus on UI/UX Design. The reviews highlight the company's professionalism, timely delivery, and ability to create clean and confidence-inspiring designs that meet client needs.
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Undisclosed$50 - $99 / hrFreelancer
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Webdevamin, a web development company, is based in Brugge, Belgium. Their services include Web Development and Branding.
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$10,000+$100 - $149 / hr2 - 9Mâcon, France
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Écrin Digital, a website development company, is based in Mâcon, France. The team offers Web Development and Mobile App Development.
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$1,000+< $25 / hr2 - 9Bengaluru, India
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Plixbox is a web development firm. Their small team is based in Bengaluru, India and offers Web Development and Pay Per Click. The firm was founded in 2017.
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$5,000+$100 - $149 / hr2 - 9Sialkot, Pakistan
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Web design agency Eternull Studio was established in 2019. The firm specializes in Web Design and Branding.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsTHAAYAKAM LTD offers IT infrastructure modernization services, including website revamps and mobile application development. Client feedback highlights their professional recommendations, effective communication, and timely project delivery with significant traffic increases. Their ability to convey technical insights clearly to non-technical stakeholders and provide post-launch training sessions is particularly commendable.
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UndisclosedUndisclosedFreelancerNapoli, Italy
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Nocerino carmine HubComunicazione, a small Advertising company, is based in Napoli, Italy. Their services include Advertising and Digital Strategy.
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Undisclosed$50 - $99 / hrFreelancer
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Dane O'Leary Media is a branding company. Launched in 2013, their team offers Branding and Web Design.
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Undisclosed< $25 / hr2 - 9
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See all 1 projectsUix Studio - Out of Business specialized in UX/UI, offering services such as engaging video content websites with responsive design and user-friendly features. Reviews highlight their ability to deliver projects on time and their expertise in creating exceptional user experiences. However, some feedback indicated room for improvement in communication skills.
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UndisclosedUndisclosed2 - 9München, Germany
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Inviqa is an user experience design agency. They are headquartered in München, Germany and have small team. Their services include UX/UI Design and Product Design.
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UndisclosedUndisclosed2 - 9Melbourne, Australia
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Weave Web Communications, an UX agency, specializes in UX/UI Design and Search Engine Optimization. The agency is headquartered in Melbourne, Australia.
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UndisclosedUndisclosed2 - 9Bengaluru, India
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Launched in 2020, Studio Lama is a small Bengaluru, India-based user experience design company. Their services include UX/UI Design and Branding.
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$1,000+$25 - $49 / hrFreelancer
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Anastasia Vakarenko is a Conversion Optimization company. Founded in 2020, the agency is located in Sumy, Ukraine. Their services include Conversion Optimization and Web Design.
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Undisclosed$50 - $99 / hrFreelancer
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Based in Erith, England, Sybiltec Web Design is a web design agency. They specialize in Web Design and UX/UI Design.
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$1,000+$50 - $99 / hrFreelancer
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Digi2.agency is a web development company. Their team is in Wrocław, Poland and provides Web Development and Web Design.
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$5,000+$25 - $49 / hr2 - 9
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Bits Digital is an e-commerce development firm. The company is headquartered in Kyiv, Ukraine. Their services include E-Commerce Development and Web Development.
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$5,000+< $25 / hr2 - 9Navi Mumbai, India
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Badfox Studio is an Architectural Design company launched in 2009. Their services include Architectural Design and Mobile App Development.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.