Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$75,000+$300+ / hr10 - 49Houston, TX
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See all 1 projectsWhale Song is a software development firm, specializing in building systems using the Microsoft stack. Feedback indicates mixed reviews: 50% of reviewers note a lack of timely delivery, while 100% appreciate the current improvement in management. Whale Song is praised for its development oversight, though timeliness remains an area for improvement.
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$5,000+$50 - $99 / hr2 - 9Odesa, Ukraine
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MVP Boost, a small UX design company, is located in Odesa, Ukraine. The team provides UX/UI Design and Mobile App Development.
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$5,000+Undisclosed50 - 249Portland, OR
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Next Reason, an other IT consulting and SI company, was founded in 2016. In Portland, Oregon, the team specializes in other IT consulting and SI and Custom Software Development.
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Undisclosed< $25 / hr2 - 9
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Web design company CodeWavers is headquartered in Islamabad, Pakistan and Mazar-I-Sharif, Afghanistan. Their services include Web Design and UX/UI Design.
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$1,000+$50 - $99 / hr2 - 9London, England
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SQSPStarter, a web design company, focus on Web Design and UX/UI Design. They were founded in 2019.
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Undisclosed$25 - $49 / hr10 - 49Secunderabad, India
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Web design agency Cognefi Info Solutions Pvt Ltd. Was launched in 2022. The team offers Web Design and IT strategy consulting and is headquartered in Secunderabad, India.
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Undisclosed$100 - $149 / hr2 - 9Novi, MI
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Based in Novi, Michigan, Blue Lake Web Design is a SEO agency. The team focuses on Search Engine Optimization and Web Design.
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$5,000+$100 - $149 / hr10 - 49Leeds, England
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Reprise Remixed is a Leeds, England-based website development company. Established in 2019, the team provides Web Development and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Aventura, FL
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Mind by Gab is an UX design company based in Aventura, Florida. The team provides UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
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Folklore Digital, an user experience design agency, provide UX/UI Design and Branding. They were founded in 2016.
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$25,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
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The MakeApp is an app development company established in 2014. The team focuses on Mobile App Development and UX/UI Design.
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$10,000+$100 - $149 / hr10 - 49
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UX company Saint Digital was founded in 2019. The team offers UX/UI Design and Ecommerce Marketing and is headquartered in Buenos Aires, Argentina.
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Undisclosed$25 - $49 / hr10 - 49
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Shingala Infotech is a social media marketing firm. They are based in Surat, India and Surat, India, and their services include Social Media Marketing and Web Design.
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UndisclosedUndisclosed10 - 49New Delhi, India
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Xpert Internet Services Pvt Ltd is a pay per click company. Founded in 2008, the company specializes in Pay Per Click and Web Design.
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$5,000+$25 - $49 / hr10 - 49Kraków, Poland
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Two Colours Agency is a small Kraków, Poland-based Advertising company. Their services include Advertising and Web Design.
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$25,000+$50 - $99 / hr10 - 49Lehi, UT
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RR, an UX company, is headquartered in Lehi, Utah. They focus on UX/UI Design and IT staff augmentation.
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$5,000+$25 - $49 / hr10 - 49Seattle, WA
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Command Media is a website development company established in 2005. The small team provides Web Development and Web Design.
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$1,000+$100 - $149 / hr10 - 49Mississauga, Canada
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V4Ideas Inc. Is a small Mississauga, Canada-based social media marketing company. The team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Amritsar, India
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Webcooks is a social media marketing firm. The Amritsar, India-based company was established in 2019. Their services include Social Media Marketing and Search Engine Optimization.
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$10,000+$25 - $49 / hr10 - 49Gateshead, Australia
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RentAAA is an UX design company. They focus on UX/UI Design and Custom Software Development and were established in 2023.
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$5,000+$50 - $99 / hr10 - 49
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Launched in 2016, Keleo Solutions is a branding agency. The company focuses on Branding and UX/UI Design, and is small.
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$1,000+$50 - $99 / hr10 - 49Kraków, Poland
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UX design company Deployed was launched in 2011. The agency provides UX/UI Design and Product Design, and is small.
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$1,000+$25 - $49 / hr10 - 49North Bellmore, NY
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Izla Technologies, a social media marketing company, is headquartered in North Bellmore, New York. The team focuses on Social Media Marketing and Search Engine Optimization.
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Undisclosed$50 - $99 / hr10 - 49București, Romania
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IVITEB SOLUTIONS is a branding company located in București, Romania. They focus on Branding and UX/UI Design and were launched in 2012.
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$1,000+$25 - $49 / hr10 - 49Delhi, India
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Social media marketing agency Innovative Digital Marketing was founded in 2011. The small team specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49
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Launched in 2021, SyedDigitallabs is a SEO company. The team offers Search Engine Optimization and UX/UI Design.
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Undisclosed< $25 / hr10 - 49
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Designdot is a branding company. Headquartered in New Delhi, India, the company offers Branding and Media Planning & Buying.
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$5,000+$200 - $300 / hr10 - 49Jacksonville, FL
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Sunny Road is a web design agency. In Jacksonville, Florida, the firm was launched in 2008. Their services include Web Design and UX/UI Design.
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$5,000+$50 - $99 / hr10 - 49Zona Industriale, Italy
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Established in 2009, AleMar Web is a small Zona Industriale, Italy-based Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$1,000+$100 - $149 / hr2 - 9Épinal, France
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IDNET is a web design agency in Épinal, France. Their services include Web Design and UX/UI Design.
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$1,000+Undisclosed50 - 249Wien, Austria
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Launched in 1999, EMAKINA Central & Eastern Europe is an user experience company. The team specializes in UX/UI Design and Artificial Intelligence.
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$1,000+$25 - $49 / hr50 - 249New Delhi, India
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Launched in 1996, Olive e-Business Pvt. Ltd. Is a midsize New Delhi, India-based application development company. Their services include Mobile App Development and Web Design.
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$25,000+$25 - $49 / hr10 - 49Chandigarh, India
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See all 1 projectsMarketing Gears offers a comprehensive range of digital marketing services, including digital marketing, pay-per-click, website development, and app development. Reviews highlight the company's efficient project management, timely delivery, and exceptional dedication. Marketing Gears' services have notably increased traffic and lead generation for clients, making it a reliable choice for various marketing needs.
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$1,000+$50 - $99 / hr10 - 49
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Hipecraft Studio is a web development company based in Eskişehir, Türkiye. They provide Web Development and Mobile App Development.
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$1,000+$25 - $49 / hr2 - 9
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UflyCreative is a web design agency. They provide Web Design and UX/UI Design and are headquartered in Nicosia, Cyprus.
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$1,000+$25 - $49 / hr2 - 9Beograd, Serbia
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Launched in 2019, DIGITAL Direct is a web development firm. The team specializes in Web Development and Advertising.
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$5,000+$50 - $99 / hr2 - 9
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Software development firm Salo Creative is in Bracknell, England and Wareham, England. They provide Custom Software Development and UX/UI Design.
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$1,000+$50 - $99 / hr2 - 9
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Spectra Virtus is a small custom software development company. Launched in 2024, the team focuses on Custom Software Development and UX/UI Design.
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$1,000+$50 - $99 / hr10 - 49Abuja, Nigeria
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See all 2 projectsReconnaissance Technologies specializes in web application development and CRM analytics tools, catering to various business needs including GPS location services and data analytics. Overall, their clients commend the high-quality, timely deliverables and creative web design capabilities, highlighting impressive attention to detail and effective project management. Feedback suggests satisfaction with their affordability and adaptability, with minor suggestions for improving team evaluations for ad-hoc resources.
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$1,000+< $25 / hr10 - 49Surat, India
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Founded in 2014, codeffi Infotech is a small web development firm. Their services include Web Development and Custom Software Development.
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$5,000+Undisclosed2 - 9Brighton and Hove, England
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See all 3 projects<p>Chídr is an award-winning multidisciplinary studio focusing on transforming people-brand relationships and everyday experiences. Our work spans across brand, product, visual and
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$10,000+$150 - $199 / hr2 - 9Leeds, England
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Bidmark is a branding firm. The team is based in Leeds, England, and their services include Branding and Marketing Strategy.
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$1,000+$25 - $49 / hr10 - 49
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See all 1 projectsAt OA Softwares, we help small and medium-sized businesses transform their digital performance through structured consulting, premium design, and full-scale development. We don’t just build
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$1,000+$50 - $99 / hr2 - 9Newton, MA
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Umeita Design is an user experience design company. Their small team is in Newton, Massachusetts. Their services include UX/UI Design and Web Design.
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$1,000+$25 - $49 / hr2 - 9Pune, India
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Located in Pune, India and Navi Mumbai, India, Restart Solutions is a web design agency. They specialize in Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Kraków, Poland
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Located in Kraków, Poland, Qudesmo is an UX design company. They focus on UX/UI Design and Product Design.
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Undisclosed$100 - $149 / hr2 - 9
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ECORE Design is a SEO services firm. The team provides Search Engine Optimization and UX/UI Design and is headquartered in Morgan Hill, California.
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$5,000+$50 - $99 / hr2 - 9Zagreb, Croatia
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Curly Code, a web design company, was launched in 2020. The company offers Web Design and Web Development, and is small.
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$5,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
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Headquartered in Islamabad, Pakistan, HeapStash Global is an application development firm. Their services include Mobile App Development and Web Design.
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$1,000+$25 - $49 / hr2 - 9
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Garibay Marketing is a web design agency located in Mexico City, Mexico. Their services include Web Design and Mobile App Development.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38/40.019.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.