Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$1,000+$25 - $49 / hr2 - 9Lagos, Nigeria
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Nokhouse is an user experience design company. Launched in 2023, the team provides UX/UI Design and Web Design. The agency is located in Lagos, Nigeria.
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$5,000+$300+ / hr2 - 9
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Museo.art is an UX agency. Established in 2022, the agency is based in Dhaka, Bangladesh. Their team specializes in UX/UI Design and Graphic Design.
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$1,000+$100 - $149 / hr2 - 9Mangaluru, India
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Draftnet Media is a small Mangaluru, India-based branding firm. Their services include Branding and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9Newmarket, Canada
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Whale Marketing is a social media marketing agency. They are based in Newmarket, Canada and have small team of experts. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9
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Davcrafters Web design is a web design agency. They are in kirindiwela, Sri Lanka and have small team. They provide Web Design and Web Development.
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Undisclosed$50 - $99 / hr2 - 9
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Branding company DOT STUDIO was founded in 2024. The team specializes in Branding and Conversion Optimization.
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$1,000+< $25 / hr2 - 9Sri Ganganagar, India
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Small branding firm HungryPixel Technologies, is headquartered in Sri Ganganagar, India. The team offers Branding and Search Engine Optimization.
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$5,000+$100 - $149 / hr2 - 9
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Established in 2023, Astralis Studio is an user experience company. Their services include UX/UI Design and Web Design.
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$1,000+$25 - $49 / hr2 - 9
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Arandu Studio is an user experience design agency. The agency is based in Itoupava Seca, Brazil. Their team focuses on UX/UI Design.
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$1,000+$25 - $49 / hr2 - 9Ahmedabad, India
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WhatMatters Design is an UX agency. Their team is headquartered in Ahmedabad, India and specializes in UX/UI Design.
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$1,000+$50 - $99 / hr2 - 9Warszawa, Poland
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WcagLab is a web design company. Located in Warszawa, Poland, their small team specializes in Web Design and UX/UI Design. The agency was launched in 2025.
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$5,000+$50 - $99 / hr50 - 249Jaipur, India
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Rayz Infotech is a mobile application development firm. The team is located in Jaipur, India, and their services include Mobile App Development and Web Development.
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$25,000+$50 - $99 / hr50 - 249Newport Beach, CA
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TechFlex Development, a midsize web development firm, is located in Newport Beach, California. The team provides Web Development and Mobile App Development.
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$5,000+$50 - $99 / hrFreelancerLahore, Pakistan
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Affan Bajwa is an user experience agency located in Lahore, Pakistan. Launched in 2021, the team specializes in UX/UI Design.
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$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
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Launched in 2021, Grentana International OU is an UX design agency. Based in Tallinn, Estonia, the team focuses on UX/UI Design and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Doha, Qatar
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MMH Technologies is a Doha, Qatar-based mobile application development firm. Launched in 2021, the team specializes in Mobile App Development and E-Commerce Development.
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$5,000+$50 - $99 / hr50 - 249Yerevan, Armenia
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Start49 is an application development firm. The team offers Mobile App Development and Market Research and is based in Yerevan, Armenia and Berlin, Germany.
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$1,000+$100 - $149 / hr50 - 249
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Founded in 2021, The App Home is an user experience company. Based in New York, New York, the team focuses on UX/UI Design and Web Development.
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Undisclosed< $25 / hrFreelancer
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Webscribe is a web design company. The Lahore, Pakistan-based agency was established in 2024. Their services include Web Design and Web Development.
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$5,000+$50 - $99 / hr10 - 49
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Codetrappers is a web design company. Their small team is located in Bengaluru, India and bangalore, India. Their services include Web Design and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9Starnberg, Germany
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Branding firm OVERW8 was launched in 2012. Headquartered in Starnberg, Germany, the team specializes in Branding and Marketing Strategy.
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$1,000+< $25 / hr2 - 9Islamabad, Pakistan
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Graphicovector Studio, a branding firm, is based in Islamabad, Pakistan. Their services include Branding and UX/UI Design.
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$50,000+$150 - $199 / hr10 - 49Birmingham, England
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Made Media is a web design agency. The company is headquartered in Birmingham, England and Brooklyn, New York. Their services include Web Design and Web Development.
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$10,000+$50 - $99 / hr10 - 49Shah Alam, Malaysia
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Netizen eXperience is a small software development firm headquartered in Shah Alam, Malaysia. The team offers Custom Software Development and UX/UI Design.
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$1,000+$50 - $99 / hr50 - 249
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See all 2 projectsPure Website Design offers comprehensive web development services, including wireframe creation and dynamic website design. Feedback from reviews highlights their exceptional communication, understanding of client needs, and timely project delivery, making them a reliable choice for web development projects. Clients appreciate their alignment with company values and professional project management.
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$5,000+$100 - $149 / hr10 - 49
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UserEmotion Oü is a Market Research company. They focus on Market Research and UX/UI Design and were founded in 2022. The company is located in Tallinn, Estonia and Santiago, Chile.
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$1,000+$25 - $49 / hr10 - 49Lucknow, India
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Launched in 2016, Jainya Tele Enterprises Pvt Limited is a small web design company located in Lucknow, India. Their team offers Web Design and UX/UI Design.
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$1,000+$50 - $99 / hr2 - 9Limerick, Ireland
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Pathmaker is a SEO services firm in London, England and Woburn Sands, England. They provide Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Grand Rapids, MI
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Rapid Development Group, LLC is a website development firm. They are based in Grand Rapids, Michigan, and their services include Web Development and UX/UI Design.
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$1,000+< $25 / hr50 - 249Noida, India
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Medsolve Guru, a social media marketing company, is based in Noida, India. They specialize in Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr50 - 249Mumbai, India
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Apex Infotech India Digital Marketing Services is an user experience agency. Their midsize team of employees is based in Mumbai, India. Their team focuses on UX/UI Design and Marketing Strategy.
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$5,000+< $25 / hr10 - 49Wattana, Thailand
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Established in 2020, Foxbith is a small software development company. Their services include Custom Software Development and Web Development.
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$250,000+< $25 / hr10 - 49
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See all 1 projectsBlitz Web Solution offers services such as website creation, SEO, and hosting. According to the reviews, the company has been accused of poor customer service, project mismanagement, and failing to deliver on promises, with allegations of deceptive practices and pressure for additional payments. The feedback is overwhelmingly negative, suggesting unreliability and dissatisfaction among clients.
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Undisclosed< $25 / hr50 - 249Westminster, CO
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See all 1 projectsWADIC specializes in building and developing e-commerce platforms with custom features and integrations, notably using WordPress. Overall, clients commend WADIC's ability to deliver complex projects on time and exceed expectations. Their project management style, particularly their clear communication and understanding of client needs, is frequently highlighted as impressive.
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$1,000+$50 - $99 / hrFreelancerDar es Salaam, Tanzania
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Dexigni is a small user experience agency. Launched in 2019, the team specializes in UX/UI Design and Web Design.
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$25,000+< $25 / hr10 - 49Ernakulam, India
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Small web development company Hashwide, is headquartered in Ernakulam, India. Their services include Web Development and Custom Software Development.
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$5,000+Undisclosed2 - 9Singapore, Singapore
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Silver Wings XR Pte. Ltd., an AR/VR development company, offers AR/VR development and Mobile App Development. The firm is based in Singapore, Singapore.
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UndisclosedUndisclosed2 - 9
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Ikigai is a mobile application development company established in 2015. Their team offers Mobile App Development and Social Media Marketing.
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$5,000+$25 - $49 / hr2 - 9Tallinn, Estonia
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Founded in 2015, OktoPeople OÜ is an user experience agency. The team focuses on UX/UI Design and Product Design.
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$1,000+$25 - $49 / hr10 - 49Dhaka, Bangladesh
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AzharVerse is an user experience design company. They offer UX/UI Design and Product Design and were established in 2016. The agency is headquartered in Dhaka, Bangladesh.
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UndisclosedUndisclosed10 - 49
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Pixertics Web Agency is a branding company based in Surrey, England. They specialize in Branding and Digital Strategy.
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UndisclosedUndisclosed2 - 9Tallahassee, FL
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Grova Creative is an Advertising company. Established in 2009, the team provides Advertising and UX/UI Design. The company is in Tallahassee, Florida.
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$1,000+$25 - $49 / hr50 - 249
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See all 1 projectsPhanom Professionals offers comprehensive web development services, including creating websites from scratch tailored to client requirements. The reviews highlight their professional service and effective communication throughout the project. Clients appreciate their regular interactions and timely updates, with no noted areas for improvement, indicating a high level of satisfaction.
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$50,000+$50 - $99 / hr50 - 249Stockholm, Sweden
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Youpal AB, an application development firm, focuses on Mobile App Development and Custom Software Development. The firm is based in Stockholm, Sweden and London, England.
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$1,000+< $25 / hrFreelancer
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Webizito Web Solutions is a web design agency. Their team is in Surat, India. The company focuses on Web Design and Web Development.
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$5,000+Undisclosed10 - 49Tallinn, Estonia
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Mindly is a software development firm. They are headquartered in Tallinn, Estonia and Orlando, Florida, and their services include Custom Software Development and Web Development.
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$1,000+$25 - $49 / hr10 - 49Patna, India
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Based in Patna, India and Patna, India, Spixel India is a small web design company. Their services include Web Design and UX/UI Design.
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Undisclosed$25 - $49 / hr2 - 9
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Website development company QuirkyConcepts.io is based in Gujranwala, Pakistan. They offer Web Development and Mobile App Development.
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$1,000+$100 - $149 / hr2 - 9Yakima, WA
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Launched in 2024, Graceful Web Studio is a SEO agency. The team specializes in Search Engine Optimization and Web Design and is in Yakima, Washington.
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Undisclosed$50 - $99 / hr2 - 9
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SRDreams is a website development company. Based in West Palm Beach, Florida, their small team offers Web Development and Branding. The agency was founded in 2024.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38/40.019.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
See all articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.