Untapped is a London digital product agency. We design and build mobile apps, eCommerce and complex digital products for founder-led scaleups and established organisations.
In 2026 we won App Development Agency of the Year and B2C eCommerce Agency of the Year at the National Digital Awards. Products are won or lost where design, technology and strategy meet.
Most teams are strong in one. Ours work as one senior team on every project, so the hard calls get made early: which features earn their place, what architecture survives real users, and how the launch finds its first customers. We'll tell you straight what to build, what to cut and whether it will hold up.
Clients come to us to:
Turn a funding round into a first product that's ready for real customers
Rebuild a product that's struggling under real users - Replace a dated web experience or portal with a flagship mobile app
Get a new product through procurement and compliance, including in healthcare
Every engagement starts with a clear first step. Scaleups begin with a free Foundation Audit: 13 areas scored across design, technology and strategy, with a Now, Next, Later plan and a read-out call.
Larger organisations start with a paid discovery sprint that ends in a business case, a costed build estimate and a clickable prototype.
"We're impressed with their environment and work experience."
Feb 3, 2025
Employee, Beauty & Cosmetics Company
Anonymous
Other industries
Pakistan
11-50 Employees
Online Review
Untapped provides AI development services for a beauty and cosmetics company.
Untapped's services have met the client's expectations. The team has been responsive to the client's needs and communicates with the client via in-person meetings. What stands out about the team is their experience.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Industry of a beauty & cosmetics company
Describe what your company does in a single sentence.
Brilliant Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Untapped to accomplish?
AI services
SOLUTION
How did you find Untapped?
Online Search
Why did you select Untapped over others?
High ratings
How many teammates from Untapped were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AI service
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Ai service best
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Well done response
What was your primary form of communication with Untapped?
In-Person Meeting
What did you find most impressive or unique about this company?
We're impressed with their environment and work experience.
Are there any areas for improvement or something Untapped could have done differently?
Yes
RATINGS
5.0
"Excellent"
Quality
5.0
Service & Deliverables
"Most asthetic"
Schedule
5.0
On time / deadlines
"Well done"
Cost
5.0
Value / within estimates
"Well accurate"
Willing to Refer
5.0
NPS
"AI services are best
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1 Reviews
Our Story
Untapped is a London digital product agency, founded in 2017. We bring design, technology and strategy together in one senior team, because that's where products are won or lost. Design brings the creativity, technology the innovation, and strategy the judgement that decides what to build. Clients get one team making those calls together, before they get expensive. We're straight-talking, future-focused and considered, and in 2026 we won two National Digital Awards.
What Sets Us Apart
One team across design, tech & strategy
Most teams are strong in one discipline. Our designers, developers and strategists work on every project together, so the calls that decide whether a product works, like which features earn their place and what architecture survives real users, are made once, by the right people.
Award-winning apps and eCommerce
In 2026 we won App Development Agency of the Year and B2C eCommerce Agency of the Year at the National Digital Awards.
Straight talking, predictable cost
We tell you what to build, what to cut and whether it will hold up. We work to a clear scope so you know what you're paying for.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
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