Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$5,000+$25 - $49 / hr10 - 49Bijeljina, Bosnia and Herzegovina
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See all 1 projectsNOVA media provides web development services, however, their performance as indicated by the reviews on Clutch.co has been unsatisfactory. Customers reported significant delays and incomplete deliverables, with one review specifically noting that their project was not delivered after a year of work despite advance payment. Communication was noted as good, though it did not translate into successful project completion.
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$10,000+$50 - $99 / hr10 - 49Galway, Ireland
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App Design, a custom software development company, was established in 2011. The team specializes in Custom Software Development and Mobile App Development.
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$10,000+$25 - $49 / hr10 - 49Lahore, Pakistan
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Based in Lahore, Pakistan, Techificent is an application development firm. They provide Mobile App Development and Custom Software Development.
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$5,000+< $25 / hr10 - 49Dhaka, Bangladesh
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Dreamerz Lab is a custom software development company in Sheridan, Wyoming and Dhaka, Bangladesh. Founded in 2015, the team specializes in Custom Software Development and AR/VR development.
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Undisclosed< $25 / hr50 - 249
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SOFT PRO IT is a web design agency. The Dhaka, Bangladesh-based team specializes in Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49
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Founded in 2019, jeffromi.com is an UX company. In Brooklyn, New York, the team focuses on UX/UI Design and Product Design.
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Undisclosed$50 - $99 / hr10 - 49
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See all 1 projectsCBBM STUDIO offers services in UX/UI Design, mobile development, and both front-end and back-end solutions. The overall feedback highlights their expertise in solving complex UX problems, delivering high-quality user interface designs, and providing outstanding project management. Clients appreciate their alignment of values, good value for cost, and the impressive output that exceeded expectations.
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$1,000+$25 - $49 / hr2 - 9Phoenix, AZ
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Launched in 2017, AviadaLabs is a web development firm. The team provides Web Development and E-Commerce Development.
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$10,000+$25 - $49 / hr10 - 49Hanoi, Vietnam
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Founded in 2009, Adaptis GmbH is an UX agency. Headquartered in Basel, Switzerland and Hanoi, Vietnam, the team specializes in UX/UI Design and Mobile App Development.
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Undisclosed< $25 / hr10 - 49
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See all 2 projectsCubicuz Solutions offers services in Graphic Design, Web Development, and UX/UI Design. The reviews highlight their impressive performance, adherence to instructions, friendly team, and timely updates. Clients appreciate the company’s creative and unique ideas, user-friendly designs, and cooperative staff, making Cubicuz Solutions a well-regarded choice for User Experience and User Interface Design projects.
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$5,000+$100 - $149 / hr2 - 9
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Prakhova Studios is a branding agency. Headquartered in , the firm was established in 2024. Their services include Branding and UX/UI Design.
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$5,000+$25 - $49 / hr50 - 249
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Established in 2020, Synctal Solutions is a midsize social media marketing company. Their team provides Social Media Marketing and Web Design.
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$5,000+$50 - $99 / hr10 - 49Hanoi, Vietnam
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Glinteco is an UX design agency. They are located in Hanoi, Vietnam and have small team of experts. Their services include UX/UI Design and Web Development.
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$5,000+$50 - $99 / hr10 - 49
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Ecommerce Republic is a web design agency. In New Hyde Park, New York, the firm was established in 2016. Their team provides Web Design and UX/UI Design.
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$10,000+$150 - $199 / hr10 - 49Edinburgh, Scotland
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User Vision is an user experience agency. Established in 2000, the team provides UX/UI Design and Market Research. The agency is in Edinburgh, Scotland.
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$1,000+$50 - $99 / hr2 - 9Amsterdam, Netherlands
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StormCIS 360 Identity Experience | Design in Focus is a web design agency. The small Amsterdam, Netherlands-based team specializes in Web Design and UX/UI Design. The company was founded in 2017.
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$25,000+$150 - $199 / hr50 - 249Montreal, Canada
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Cognitive Group, a midsize UX design agency, is in Montreal, Canada. Their services include UX/UI Design and Web Development.
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$25,000+$150 - $199 / hr2 - 9Houston, TX
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See all 1 projectsRhymeCommerce specializes in improving User Experience Design and User Interface Design for e-commerce platforms, focusing on enhancing B2B customer interactions. Reviews highlight their ability to streamline complex processes and reduce customer complaints, resulting in increased customer satisfaction and sales. Clients commend their project management skills and responsiveness, emphasizing their expertise in UX/UI design and understanding of client needs.
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$10,000+$150 - $199 / hr2 - 9Olympic Valley, CA
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Chapas Design LLC is an user experience design company. The team is based in Olympic Valley, California, and their services include UX/UI Design and Web Design.
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$1,000+$25 - $49 / hr50 - 249Roma, Italy
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Application Testing company Clariter Group was established in 2010. The team provides Application Testing and UX/UI Design.
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UndisclosedUndisclosed10 - 49
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See all 7 projectsFree WP Developers specializes in WordPress plugin development, website design, and security auditing, delivering high-quality, responsive solutions for diverse industries including real estate, web development, and advertising. Client feedback consistently highlights their excellent technical skills, effective project management, and timely communication, with several clients praising their unique solutions and professional approach. Overall, Free WP Developers is recognized for their professionalism, technical expertise, and the ability to deliver impressive, user-friendly websites efficiently.
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$10,000+$50 - $99 / hr2 - 9Rīga, Latvia
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See all 1 projectsBRANDSITE offers UX/UI Design services, focusing on creating user-friendly and modern websites. Reviews highlight their responsiveness, timely delivery, and dedication to client satisfaction, emphasizing their ability to understand and implement client needs effectively. Clients appreciate their innovative ideas and commitment to project success.
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Undisclosed$25 - $49 / hr10 - 49Kyiv, Ukraine
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Grivallure is a web design company. In Kyiv, Ukraine, the firm was launched in 2018. Their team focuses on Web Design and UX/UI Design.
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$1,000+< $25 / hr10 - 49Pune, India
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Shariwa Solutions Pvt. Ltd is a small mobile application development company based in Pune, India. Their services include Mobile App Development and E-Commerce Development.
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$1,000+< $25 / hr10 - 49Santa Monica, CA
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See all 20 projectsNewDeez offers a comprehensive range of digital marketing services, including website development, application creation, and various digital marketing strategies such as SEO, content creation, and social media marketing. Reviews highlight their expertise, problem-solving abilities, and effective communication. Clients appreciate their thoroughness and adaptability, though some suggest a desire for faster project timelines. Overall, NewDeez is commended for delivering high-quality, tailored solutions and effective project management.
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$10,000+$150 - $199 / hr10 - 49Pune, India
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Small Town Folk is a branding agency. The team is based in Bengaluru, India and Pune, India, and their services include Branding and Packaging Design.
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$25,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
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Mobiik is an IT staff augmentation company. The firm is headquartered in Ciudad de México, Mexico. Their team specializes in IT staff augmentation and Artificial Intelligence.
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$1,000+< $25 / hr10 - 49Jakarta, Indonesia
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Flolab is an UX agency founded in 2016. The small team specializes in UX/UI Design and Web Design.
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UndisclosedUndisclosed250 - 999Wellington, New Zealand
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UX design agency Catalyst IT was launched in 1997. The company provides UX/UI Design and Custom Software Development.
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$5,000+$100 - $149 / hr10 - 49Indianapolis, IN
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Valve+Meter Performance Marketing is an Advertising company founded in 2017. The small team offers Advertising and Branding.
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$25,000+$100 - $149 / hr10 - 49Waterloo, Canada
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Launched in 2016, Zeitspace is an user experience design company. The team provides UX/UI Design and Product Design.
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Undisclosed$25 - $49 / hr10 - 49Uman', Ukraine
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SoftWars, a web development company, was launched in 2019. The team specializes in Web Development and Wearable App Development.
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$1,000+$25 - $49 / hr250 - 999Hamilton, Canada
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Launch Wise is a Digital Strategy company. The team provides Digital Strategy and Search Engine Optimization, and the company is headquartered in Hamilton, Canada and Vaughan, Canada.
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$75,000+$50 - $99 / hr250 - 999
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RMT ENGG is an UX design agency. They are in Gurugram , India and have midsize team of experts. Their services include UX/UI Design and cloud consulting & SI.
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$5,000+Undisclosed250 - 999Noida, India
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Ornate TechnoServices, a SEO agency, was launched in 2009. Headquartered in Noida, India and Noida, India, the team focuses on Search Engine Optimization and Pay Per Click.
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$50,000+$50 - $99 / hr250 - 999Cluj-Napoca, Romania
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Ddroidd is an UX agency. The team provides UX/UI Design and cloud consulting & SI, and the firm is based in Cluj-Napoca, Romania and Iași, Romania.
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$1,000+$50 - $99 / hr2 - 9
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See all 1 projectsRiverlong Design offers website redesign services, focusing on improving layout, navigation, and graphics, and also assists with platform migrations and ongoing maintenance. Reviews emphasize their expertise in the SaaS industry, adherence to deadlines, and openness to feedback, although there are suggestions for better cost estimation. Clients have noted an increase in engagement, app downloads, and subscriptions due to their efforts.
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$5,000+< $25 / hr10 - 49
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Deepnetsoft Solutions Pvt Ltd is a web design company in Kochi, India. Established in 2021, the team focuses on Web Design and UX/UI Design.
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$1,000+$100 - $149 / hr10 - 49
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UX AGENCY.CO is an user experience agency. They were launched in 2023, and their services include UX/UI Design.
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$1,000+< $25 / hr10 - 49
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Located in Alexandria, Egypt, Bareeq is a web design company. They focus on Web Design and UX/UI Design.
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$1,000+< $25 / hr50 - 249Surat, India
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Established in 2018, Daydreamsoft LLP is a web development firm. The team provides Web Development and Mobile App Development.
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$1,000+$25 - $49 / hr2 - 9Street, Lebanon
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Bold Studio is a web design company and UX company established in 2022. The company specializes in Web Design and UX/UI Design, and is small.
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$1,000+$25 - $49 / hr10 - 49Noida, India
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Pink Panda Technologies is a Digital Strategy and user experience company. They provide Digital Strategy and UX/UI Design and were founded in 2023.
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Undisclosed$25 - $49 / hr10 - 49
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See all 1 projectsWe make businesses shine by providing expert WordPress maintenance, smart strategies, and continuous support for creating something unique and unstoppable in the digital platform.
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$10,000+$50 - $99 / hr10 - 49Istanbul, Türkiye
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Taze is a web development firm. They are headquartered in Istanbul, Türkiye, and their services include Web Development and Mobile App Development.
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$10,000+$100 - $149 / hr2 - 9Ma'alot-Tarshiha, Israel
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Small branding company Fabula, is based in Ma'alot-Tarshiha, Israel. Their services include Branding and Web Design.
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UndisclosedUndisclosed10 - 49Middlesbrough, England
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See all 1 projectsAlt Labs provides UX/UI Design services, specifically focusing on user experience and interface design, as evidenced by their collaboration on a cycle wayfinding system for Transport for Wales. Reviews highlight their exceptional project management, responsiveness, and ability to deliver high-quality, user-friendly design solutions. Clients are impressed by their mentorship, guidance, and alignment with client values and needs.
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$1,000+Undisclosed2 - 9
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13Design Studio is an user experience design agency launched in 2022. The team offers UX/UI Design and Branding.
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$10,000+$150 - $199 / hr2 - 9
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Little voice / is an UX design company. They are in London, England and Kiev, Ukraine. Their team specializes in UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9Lehi, UT
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LRUX Design is a Lehi, Utah-based UX design agency. Their services include UX/UI Design and Branding.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
See all articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.