Top UX Designers in San Francisco
From startup giants in SoMa to enterprise innovators south of Market Street, San Francisco’s product teams live and breathe user experience. A skilled UX agency can turn great code into intuitive journeys—boosting retention, accessibility, and ROI.
Clutch makes finding that partner simple: every firm here is ranked by an independent, interview-based review process that digs into real projects, timelines, and outcomes. Use our filters to sort agencies by hourly rate, team size, or industry fit, whether you need rapid prototyping for a fintech app or a full design system for an AI platform.
Explore more design talent on Top UX Designers, or view nearby hubs like Oakland and Los Angeles.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Serves San Francisco, CAServices provided
See all 61 projectsQubika is a UX/UI design company renowned for its exceptional service and commitment to user-centered design. With a focus on mobile and app development, 100% of reviewers highlight Qubika's professionalism, responsiveness, and quality of work. Clients commend their ability to deliver high-quality, bug-free products on time, with 0% negative feedback across reviews. Their strong company culture and alignment with clients’ objectives make them a preferred choice for UX/UI design projects.
$25,000+$100 - $149 / hr50 - 249Serves San Francisco, CAServices provided
See all 83 projectsGoji Labs is a versatile UX/UI design and development company known for its comprehensive services, including mobile and web app design, website development, and UX strategy. Across reviews, 100% of clients commend their professionalism, technical expertise, and collaborative approach. The company excels in understanding client visions, delivering high-quality products, and maintaining effective communication, making them an ideal partner for projects requiring user-centered design and development.
$25,000+$150 - $199 / hr10 - 49Serves San Francisco, CAServices provided
See all 94 projectsMomentum Design Lab is a distinguished UX/UI design firm that excels in providing comprehensive user experience and interface design solutions. Reviews highlight their professionalism, efficient project management, and ability to deliver on time and budget, with a 95% adherence to timelines. Clients have praised their user-centered design approach and innovative solutions, while indicating a desire for more competitive pricing. Approximately 80% of reviewers commend their exceptional communication and collaborative process.
$25,000+$100 - $149 / hr10 - 49Serves San Francisco, CAServices provided
See all 37 projectsOrizon Design is a UX/UI design firm known for its professional and creative approach to user-centered design. With a 100% positive feedback rate, clients consistently praise their efficient project management, timely delivery, and ability to translate complex requirements into intuitive and visually engaging interfaces. Over 90% of reviews highlight their impressive collaboration and communication skills, emphasizing their commitment to meeting client needs.
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$1,000+$25 - $49 / hr10 - 49Mountain View, CA
Services provided
UX design company X-out Studio was founded in 2021. The small team provides UX/UI Design and Web Development.
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$1,000+$100 - $149 / hr2 - 9Palo Alto, CA
Services provided
Seven02 Design, a small UX agency, is in Palo Alto, California. The team provides UX/UI Design and Graphic Design.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr10 - 49Serves San Francisco, CAServices provided
See all 34 projectsGlow Design Agency is a premier UX/UI design company known for delivering user-centered design solutions across various digital interfaces. They consistently receive high praise for their clean, modern designs and efficient project management, with 100% of reviewers noting their responsiveness and quality work. Their ability to align with client goals and provide scalable, intuitive design frameworks makes them an ideal partner for businesses seeking advanced user experience design services.
$25,000+$150 - $199 / hr10 - 49Serves San Francisco, CAServices provided
See all 24 projectsSinglemind is a UX/UI design and development firm known for its strong partnership approach and technical expertise. They consistently deliver high-quality user-centered design solutions, with 100% of reviews praising their responsiveness and ability to meet project timelines and budgets. Clients highlight their cultural fit and comprehensive understanding of user experience design as key strengths.
$25,000+$100 - $149 / hr10 - 49Serves San Francisco, CAServices provided
See all 20 projectsROSSUL is a distinguished UX/UI design company known for its comprehensive approach to user-centered design and digital interface design. Across their reviews, ROSSUL consistently receives high praise for understanding complex requirements and delivering intuitive, aesthetically pleasing designs. Impressively, 100% of reviewers noted their ability to translate vague concepts into refined user experiences, with 90% highlighting their efficient project management and proactive communication.
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$5,000+$25 - $49 / hr250 - 999Santa Clara, CA
Services provided
See all 1 projectsFrontend Development Company specializes in developing blockchain and wallet applications, including Proof of Authority ecosystems and Web3 integrations. Reviews highlight their exceptional project management, timely delivery, and responsiveness. Clients commend their experienced team, effective communication, and alignment with client values, affirming their reliability and professionalism.
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$5,000+$25 - $49 / hr250 - 999Santa Clara, CA
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See all 1 projectsWe are a leading backend development company helping businesses to get effective, engaging, and rewarding web applications. We deliver scalable & robust backend engineering to help you to get
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$1,000+< $25 / hr10 - 49Dublin, CA
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Easiio Systems, Inc is a web development firm. Their small team of employees is located in Dublin, California. Their team provides Web Development and Mobile App Development.
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$5,000+$50 - $99 / hr1,000 - 9,999San Jose, CA
Services provided
See all 1 projectsACL Digital provides consulting services for the implementation and management aspects of the Software Development Life Cycle. Reviews consistently highlight their positive impact on software quality and client satisfaction. Clients appreciate ACL Digital's effective project management and communication, noting their good value for cost and positive ratings.
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Undisclosed$100 - $149 / hr10 - 49Sunnyvale, CA
Services provided
MoBack is a small custom software development firm located in Sunnyvale, California and Bengaluru, India. The team offers Custom Software Development and UX/UI Design.
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr10 - 49Serves San Francisco, CAServices provided
See all 27 projectsFuzzy Math is a UX/UI design company specializing in User Experience and User Interface Design, offering services such as UX Discovery, user research, and design systems. Their reviews reflect overwhelmingly positive feedback, praising their professionalism, communication, and project management, with consistent on-time delivery and alignment with client values. Approximately 90% of reviewers commend their design talent, flexibility, and ability to adapt to client needs, showcasing expertise in User-Centered and Digital Interface Design.
$1,000+$100 - $149 / hr2 - 9Serves San Francisco, CAServices provided
See all 7 projectsMeticular is a user experience design company specializing in UX/UI design services, known for its comprehensive approach to digital interface design. Across the reviews, Meticular is frequently praised for its professionalism, expertise, and ability to seamlessly integrate with client teams, with 100% of reviewers mentioning their effective communication and responsiveness. Despite occasional delays, the overall client satisfaction remains high, emphasizing their commitment to delivering exceptional user-centered design solutions.
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$5,000+$50 - $99 / hr2 - 9San Jose, CA
Services provided
See all 3 projectsSecond Crew is a UX/UI design company noted for its user-centered approach to digital interface design. Feedback highlights their dedication to enhancing user experience, with 100% of reviews praising their responsiveness and resourcefulness. Most clients commend their ability to deliver designs that align with brand values, although 50% note occasional slow follow-up.
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UndisclosedUndisclosed10 - 49Atherton, CA
Services provided
NONOBJECT, a Product Design company, was established in 2006. Based in Atherton, California, the team provides Product Design and UX/UI Design.
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$25,000+$100 - $149 / hr10 - 49Mountain View, CA
Services provided
Global Engineering is a custom software development firm. Their team is based in Mountain View, California. The firm offers Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Milpitas, CA
Services provided
See all 1 projectsCaseFox is a cloud-based legal billing and case management software for attorneys, CPAs, consultants, investigators, enterprises, and other legal professionals which helps law firms with the most
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
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Established in 2005, Aviamedia LLC, a small app development firm, is located in Walnut Creek, California. Their team provides Mobile App Development and Web Development.
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UndisclosedUndisclosed2 - 9Mountain View, CA
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Web design agency Lazarev. — Web Design Agency in Mountain View was founded in 2020. The agency offers Web Design and UX/UI Design, and is small.
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UndisclosedUndisclosedFreelancerSan Francisco, CA
Services provided
James DeKoven is a San Francisco, California-based Content Marketing company. Founded in 1999, the team provides Content Marketing and Graphic Design.
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UndisclosedUndisclosed250 - 999Newark, CA
Services provided
TA Digital is a web development company. In Newark, California, the team offers Web Development and Mobile App Development.
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UndisclosedUndisclosed1,000 - 9,999San Jose, CA
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Established in 1996, Critical Mass is a large web design company located in Calgary, Canada and London, England. Their team specializes in Web Design and UX/UI Design.
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Undisclosed$25 - $49 / hr2 - 9Fremont, CA
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User experience design company Logo Tunnel focuses on UX/UI Design and E-Commerce Development. They are located in Fremont, California.
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UndisclosedUndisclosed50 - 249Santa Clara, CA
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SATech Digital is a software development company. The Santa Clara, California-based team focuses on Custom Software Development and Enterprise App Modernization.
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UndisclosedUndisclosed10 - 49Santa Clara, CA
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See all 1 projectsNon Gravity is creating and offering tailor-made solutions for Digital Marketing, Branding, and much more. Evaluating uniqueness and importance to stand out in a market with your product and brand,
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$5,000+$50 - $99 / hr50 - 249Sunnyvale, CA
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Located in Sunnyvale, California, TheByteCraft is a Digital Strategy company. The team offers Digital Strategy and Social Media Marketing.
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$1,000+$50 - $99 / hr10 - 49Dublin, CA
Services provided
Web design agency Yaadvi Brand Creators Inc. Was established in 2020. The team provides Web Design and Branding and is headquartered in Dublin, California.
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$10,000+$150 - $199 / hr2 - 9San Jose, CA
Services provided
See all 5 projectsFreshdesign is a UX/UI design firm that excels in enhancing user experiences for web and mobile applications. Their work is highly regarded, with 100% of reviews praising their design quality and responsiveness. Clients appreciate their ability to integrate user-centered design principles and deliver timely results, making them a reliable partner for digital interface design projects.
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UndisclosedUndisclosed250 - 999Fremont, CA
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Headquartered in Fremont, California, SoftSol is a midsize Application Testing company. The team provides Application Testing and BI & big data consulting & SI.
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$5,000+Undisclosed50 - 249Los Altos, CA
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Founded in 2011, Brown Deck Innovations is a software development firm. The team specializes in Custom Software Development and Mobile App Development and is located in Los Altos, California.
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UndisclosedUndisclosed250 - 999Dublin, CA
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Alcor Solutions, Inc., an IT strategy consulting company, was established in 2008. The midsize team offers IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49San Ramon, CA
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Cidersoft is a web design company. The San Ramon, California-based team provides Web Design and UX/UI Design.
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$10,000+$50 - $99 / hr250 - 999San Jose, CA
Services provided
Innominds Software Inc. Is an UX agency. The team is located in San Jose, California and Kondapur, India, and their services include UX/UI Design and BI & big data consulting & SI.
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$5,000+$50 - $99 / hr50 - 249San Jose, CA
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Web design company Infinix Designs is based in San Jose, California. Founded in 2019, the team specializes in Web Design and UX/UI Design.
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UndisclosedUndisclosed1,000 - 9,999Santa Clara, CA
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Apexon is a big data company. They are located in Santa Clara, California and have large team. Their services include BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Sunnyvale, CA
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Xoriant is an UX agency launched in 1990. The company offers UX/UI Design and BI & big data consulting & SI, and is large.
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UndisclosedUndisclosed10 - 49Palo Alto, CA
Services provided
Based in Palo Alto, California, 1185 is a small branding firm. Their services include Branding and Graphic Design.
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$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Services provided
See all 46 projectsLeverageUX Design House is a specialized firm in UX/UI and User Experience Design, offering tailored solutions including UI/UX transformations, prototyping, and design enhancements for various industries. The company boasts an impressive track record with 100% of reviews highlighting their professionalism, responsiveness, and timely delivery. Clients repeatedly commend their capability in creating effective user-centered designs and maintaining excellent communication throughout projects, with no significant areas for improvement noted.
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$1,000+Undisclosed10 - 49Sunnyvale, CA
Services provided
Branded Logo Designs is a web design company. Launched in 1997, the agency is based in Sunnyvale, California. Their team offers Web Design and UX/UI Design.
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$1,000+Undisclosed250 - 999San Jose, CA
Services provided
DesignsOrigin is a San Jose, California-based branding agency. Launched in 2016, the team focuses on Branding and Digital Strategy.
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$10,000+$50 - $99 / hr50 - 249San Jose, CA
Services provided
Digital Strategy company Cali Web Studios offers Digital Strategy and Social Media Marketing. They were established in 2022.
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$25,000+$300+ / hr250 - 999San Jose, CA
Services provided
See all 1 projectsWeb Developer LLC specializes in creating websites to enhance online presence for various businesses. Their clients commend the company's expertise, timely delivery, and effective project management, with reviews highlighting the positive impact on business visibility and overall satisfaction with the services provided.
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$1,000+$25 - $49 / hr50 - 249San Jose, CA
Services provided
Tag Management llc, an UX company, provides UX/UI Design and AR/VR development. The firm is based in San Jose, California.
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$1,000+$25 - $49 / hr50 - 249San Jose, CA
Services provided
App Wave INC is a web development firm. Founded in 2020, the team specializes in Web Development and Mobile App Development. The company is headquartered in San Jose, California.
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$1,000+< $25 / hr10 - 49Santa Clara, CA
Services provided
Logo company National Logo Design is located in Santa Clara, California. They provide Logo and Web Design.
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$10,000+$25 - $49 / hr10 - 49Fremont, CA
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Small cloud consulting & SI company Sigmaways, is in Fremont, California. Their services include cloud consulting & SI and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Palo Alto, CA
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Contrast DesignWorks, LLC is a branding company. Their team is located in Palo Alto, California. The company offers Branding and Email Marketing.
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$50,000+$100 - $149 / hr10 - 49Livermore, CA
Services provided
Nyentek, a website development company, is headquartered in Livermore, California. Their services include Web Development and Mobile App Development.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
MetaMind Digital LLC is an Advertising company. They specialize in Advertising and Branding and were founded in 2020.
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UndisclosedUndisclosed50 - 249Santa Clara, CA
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Midsize user experience design company Infotech Spectrum Inc, is headquartered in Santa Clara, California. The team specializes in UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Fremont, CA
Services provided
Aloki is an UX company. Their small team of employees is in Fremont, California. Their team offers UX/UI Design and Branding.
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$5,000+$150 - $199 / hr2 - 9Vacaville, CA
Services provided
See all 4 projectsminor change is a UX/UI design company recognized for its professional project management and ability to deliver high-quality digital interface design solutions on time. Over 90% of the feedback is positive, highlighting their strong communication and alignment with client needs. Several reviewers, including GBR Designs LLC, praised their exceptional project management skills and transparency during collaboration.
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UndisclosedUndisclosed50 - 249Cupertino, CA
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Trilyon, Inc. Is an user experience agency. The Cupertino, California-based team focuses on UX/UI Design and Artificial Intelligence.
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$5,000+$150 - $199 / hr2 - 9Livermore, CA
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Driven Innovation is a Product Design company. They specialize in Product Design and UX/UI Design and are headquartered in Livermore, California.
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UndisclosedUndisclosed250 - 999Sunnyvale, CA
Services provided
Maantic Inc is a midsize web design company launched in 2009. Their team specializes in Web Design and UX/UI Design.
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$1,000+< $25 / hr2 - 9Milpitas, CA
Services provided
IOTTAA is a Milpitas, California-based branding company. They specialize in Branding and Search Engine Optimization and were established in 2017.
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List of the Top 15 San Francisco User Experience (UX) Agencies
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$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design -
$10,000+$100 - $149 / hr10 - 49San Francisco, CA
Ability to deliver
27.9/40.016.2/20 Reviews5.2/10 Clients & Experience6.5/10 Market PresenceService focus
100% UX/UI Design -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.8/40.018.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design80% Other -
$250,000+$200 - $300 / hr250 - 999Redwood City, CA
Ability to deliver
31.9/40.015.6/20 Reviews7.7/10 Clients & Experience8.6/10 Market PresenceService focus
30% UX/UI Design70% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design90% Other -
$50,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
35.8/40.016.4/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
30% UX/UI Design70% Other -
$50,000+$100 - $149 / hr50 - 249San Francisco, CA
Ability to deliver
32.7/40.016.8/20 Reviews6.9/10 Clients & Experience9/10 Market PresenceService focus
40% UX/UI Design60% Other -
$1,000+$25 - $49 / hr50 - 249San Francisco, CA
Ability to deliver
29.8/40.016.4/20 Reviews7.8/10 Clients & Experience5.5/10 Market PresenceService focus
50% UX/UI Design50% Other -
$25,000+$50 - $99 / hr50 - 249San Mateo, CA
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% UX/UI Design75% Other -
$25,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
36.8/40.017/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
15% UX/UI Design85% Other -
$10,000+$100 - $149 / hr10 - 49San Francisco, CA
Ability to deliver
34.4/40.016.4/20 Reviews8.3/10 Clients & Experience9.6/10 Market PresenceService focus
35% UX/UI Design65% Other -
$50,000+$25 - $49 / hr50 - 249San Francisco, CA
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design80% Other -
$75,000+$150 - $199 / hr10 - 49Berkeley, CA
Ability to deliver
36.1/40.016.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design75% Other -
$10,000+$50 - $99 / hr50 - 249San Francisco, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
20% UX/UI Design80% Other -
$5,000+$100 - $149 / hr50 - 249San Francisco, CA
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
10% UX/UI Design90% Other -
$100,000+$50 - $99 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
30.4/40.015.8/20 Reviews8.6/10 Clients & Experience5.9/10 Market PresenceService focus
20% UX/UI Design80% Other -
$50,000+$50 - $99 / hr10 - 49San Francisco, CA
Ability to deliver
35.4/40.016.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
25% UX/UI Design75% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
37.5/40.018/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
15% UX/UI Design85% Other -
$100,000+$100 - $149 / hr10 - 49San Francisco, CA
Ability to deliver
36.3/40.017/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
20% UX/UI Design80% Other -
$50,000+Undisclosed250 - 999San Francisco, CA
Ability to deliver
32.4/40.015.6/20 Reviews9/10 Clients & Experience7.8/10 Market PresenceService focus
20% UX/UI Design80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
35.5/40.016.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
20% UX/UI Design80% Other -
$10,000+$50 - $99 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.3/40.017.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$100 - $149 / hr2 - 9San Francisco, CA
Ability to deliver
30.3/40.016.6/20 Reviews9.5/10 Clients & Experience4.2/10 Market PresenceService focus
50% UX/UI Design50% Other -
$100,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
30.8/40.015.6/20 Reviews7.9/10 Clients & Experience7.3/10 Market PresenceService focus
40% UX/UI Design60% Other -
$25,000+$100 - $149 / hr10 - 49San Francisco, CA
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% UX/UI Design90% Other -
$100,000+$50 - $99 / hr1,000 - 9,999Oakland, CA
Ability to deliver
34/40.015.2/20 Reviews8.8/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design90% Other -
$1,000+< $25 / hr10 - 49San Mateo, CA
Ability to deliver
35.9/40.017.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
15% UX/UI Design85% Other -
$10,000+$100 - $149 / hr10 - 49San Francisco, CA
Ability to deliver
33.6/40.016/20 Reviews9.6/10 Clients & Experience8/10 Market PresenceService focus
25% UX/UI Design75% Other -
$10,000+$150 - $199 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
33.5/40.016.2/20 Reviews8.1/10 Clients & Experience9.2/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design90% Other
Latest User Experience Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
San Francisco UX Designer FAQs
Bay Area UX agencies sit at the center of world-class tech conferences, research labs, and venture capital networks. Designers here have first-hand experience with hyper-growth products like Airbnb, Uber, and Slack, so they’re adept at scaling UX for millions of users.
Moreover, local proximity speeds up user testing — agencies can tap diverse testers from universities such as Stanford or UC Berkeley within hours. If your team already works in Pacific Time, same-day collaboration and on-site workshops become frictionless.
According to recent Clutch pricing data, budgets for hiring SF-based UX agencies range:
- Solo consultants and small studios: $100 – $175 per hour
- Mid-size agencies: $150 – $250 per hour
- Elite design consultancies: $250 – $350+ per hour
A typical 8- to 12-week product redesign runs $40,000 – $150,000, while full-cycle product strategy engagements can exceed $250,000. Expect higher rates than national averages due to Bay Area labor costs, but also deeper expertise with complex SaaS, fintech, and enterprise systems.
San Francisco-based UX designers frequently work with a myriad of businesses and brands thanks to the Bay Area's diverse economy. It's common to see firms support:
- SaaS and B2B software
- Fintech and blockchain products
- Health tech and digital therapeutics
- Consumer marketplaces and on-demand services
- AI/ML platforms and data analytics tools
Many agencies maintain HIPAA-compliant workflows and WCAG accessibility specialists to meet stringent industry standards.
- Clarify your project’s specific goals: usability audit, full product design, or ongoing design ops.
- Review Clutch case studies for projects similar in scope and vertical.
- Ask about research methods—field studies, remote testing, analytics reviews.
- Confirm tool stack (Figma, Maze, Jira) aligns with your workflow.
- Request a pilot sprint to evaluate communication, iterations, and fit.
Take your time browsing through Clutch’s directories and leverage the resources we've prepared to help you navigate the market. Shortlist the top two or three firms that meet your requirements, then schedule an interview to discuss your project and get to know them better.
- One-size-fits-all proposals without user research or discovery phases.
- Reluctance to share process artifacts (personas, journey maps, usability metrics).
- Overpromising timelines that ignore recruiting, iteration, and developer handoff.
- Heavy outsourcing overseas without clear overlap hours—defeats the benefit of a local partner.
- Lack of accessibility or inclusive-design expertise, especially for regulated industries.
Stay alert when discussing with prospective vendors. Don't let red flags slip under your nose.