What evidence can you share that demonstrates the impact of the engagement?
For the iOS project, they provided the engineers to not only write code to get us to parity but also designed in an architecture of the system that will stay with us long-term.
For the Android project, they were given a goal to work on top five crashes and top two ANRs. They’ve made progress on several of the top crashes and we are in deployment period right now. Hopefully we will be able to see those crashes go to zero in a few weeks.
How did Grio perform from a project management standpoint?
They did an excellent job. Logan derived a very pragmatic plan to get us from zero to parity. She had a gentle touch across the 3 organizations working together, Grio, our company, and some outsourced employees, without ruffling feathers. I learned a lot from her. We meet twice a week for 30 minutes to discuss plans, integration, and check on progress. We communicate via Slack and Google Hangouts, as well as having standups.
What did you find most impressive about them?
The most remarkable thing about Grio is that they treat the project as their own rather than our project they’ve been hired to work on. They own the outcome, deliverable, timeline, risk, everything. The team is competent, timely, and consistently doing what’s right for their customer.
Doug (Partner) is very easy to work with, and he hires an easygoing, confident staff. We made a couple bizarre requests, such as assisting us in hiring an in-house iOS team that would essentially replace his team. He immediately agreed, helping us through the process. The other request was for a 90-day insurance policy that ensured our ability to enlist the help of Grio after we ended our engagement. Once again, Doug had no problem complying.
Are there any areas they could improve?
No, I don’t think so.
They charge a premium for their services, but they’re awesome.
Think about how to best utilize their services and where you want to spend your money. They offer premium service at a premium price.