What evidence can you share that demonstrates the impact of the engagement?
It was very important for us to clearly share our vision with our customers through our platform. We described our needs to Freshdesign, and they responded with good ideas. It was a very productive partnership, and the results speak to that. The prototype generated over $2 million in revenue. Additionally, we gained recognition from two analyst organizations, Forrester and Gartner. We were even included in a Forrester Wave for integration platforms as a service (iPaaS), which helped us further promote our product and message.
How did Freshdesign perform from a project management standpoint?
Raj was excellent. We established a series of rules at the start of the project and used InVision to share work and leave comments. For other management needs, we also used Slack, Trello, Asana, and Smartsheets. Overall, it was a very agile process.
What did you find most impressive about them?
I’m most impressed by their client portfolio. The team has successfully worked with big names like Facebook and Google, and they’ve built a lot of experience. Anyone looking to improve their UI should partner with the Freshdesign team.
Are there any areas they could improve?
No, I can’t think of anything.
Any advice for potential customers?
Raj has a very simple approach to assembling teams for each project, which is very helpful for clients who don’t know what resources they’d like to work with. He considers any possible ambiguities in terms of both cost and quality.