Top UX Designers in Chicago
Chicago’s tech renaissance—from the Loop to Fulton Market—has fueled demand for intuitive digital products across finance, logistics, and healthcare. Partnering with a local UX design agency means tapping into talent shaped by top programs at Northwestern, IIT Institute of Design, and DePaul, plus proximity to Fortune 500 headquarters like United Airlines and McDonald’s.
Clutch makes your search simple: every firm listed here is verified through in-depth client interviews, transparent case studies, and our proprietary scoring. Use filters for budget, industry, or team size to narrow the field and connect with a partner that meets your goals.
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Featured
What are Featured Providers?
$25,000+$100 - $149 / hr50 - 249Serves Chicago, ILServices provided
See all 83 projectsGoji Labs is a versatile UX/UI design and development company known for its comprehensive services, including mobile and web app design, website development, and UX strategy. Across reviews, 100% of clients commend their professionalism, technical expertise, and collaborative approach. The company excels in understanding client visions, delivering high-quality products, and maintaining effective communication, making them an ideal partner for projects requiring user-centered design and development.
$25,000+$100 - $149 / hr50 - 249Serves Chicago, ILServices provided
See all 83 projectsGoji Labs is a versatile UX/UI design and development company known for its comprehensive services, including mobile and web app design, website development, and UX strategy. Across reviews, 100% of clients commend their professionalism, technical expertise, and collaborative approach. The company excels in understanding client visions, delivering high-quality products, and maintaining effective communication, making them an ideal partner for projects requiring user-centered design and development.
$25,000+$150 - $199 / hr10 - 49Serves Chicago, ILServices provided
See all 94 projectsMomentum Design Lab is a distinguished UX/UI design firm that excels in providing comprehensive user experience and interface design solutions. Reviews highlight their professionalism, efficient project management, and ability to deliver on time and budget, with a 95% adherence to timelines. Clients have praised their user-centered design approach and innovative solutions, while indicating a desire for more competitive pricing. Approximately 80% of reviewers commend their exceptional communication and collaborative process.
$25,000+$100 - $149 / hr10 - 49Serves Chicago, ILServices provided
See all 37 projectsOrizon Design is a UX/UI design firm known for its professional and creative approach to user-centered design. With a 100% positive feedback rate, clients consistently praise their efficient project management, timely delivery, and ability to translate complex requirements into intuitive and visually engaging interfaces. Over 90% of reviews highlight their impressive collaboration and communication skills, emphasizing their commitment to meeting client needs.
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$25,000+$100 - $149 / hr2 - 9Chicago, IL
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Established in 1998, Sandbox Studio is a small Chicago, Illinois-based web design agency. Their team offers Web Design and Web Development.
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$5,000+$50 - $99 / hr2 - 9Chicago, IL
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Studio28 is a SEO services firm. The firm is headquartered in Chicago, Illinois and Trujillo Alto, Puerto Rico. Their services include Search Engine Optimization and Web Design.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr10 - 49Serves Chicago, ILServices provided
See all 34 projectsGlow Design Agency is a prominent UX/UI design firm specializing in creating user-friendly and visually appealing digital interfaces. With over 90% positive feedback, clients consistently highlight their ability to deliver high-quality, intuitive designs on time. Approximately 75% of reviews commend their effective project management and responsive communication, ensuring seamless collaboration and successful project outcomes.
$25,000+$150 - $199 / hr10 - 49Serves Chicago, ILServices provided
See all 24 projectsSinglemind is a UX/UI design and development firm known for its strong partnership approach and technical expertise. They consistently deliver high-quality user-centered design solutions, with 100% of reviews praising their responsiveness and ability to meet project timelines and budgets. Clients highlight their cultural fit and comprehensive understanding of user experience design as key strengths.
$25,000+$100 - $149 / hr10 - 49Serves Chicago, ILServices provided
See all 20 projectsROSSUL is a distinguished UX/UI design company known for its comprehensive approach to user-centered design and digital interface design. Across their reviews, ROSSUL consistently receives high praise for understanding complex requirements and delivering intuitive, aesthetically pleasing designs. Impressively, 100% of reviewers noted their ability to translate vague concepts into refined user experiences, with 90% highlighting their efficient project management and proactive communication.
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$5,000+$100 - $149 / hr2 - 9Chicago, IL
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SEO agency Beth Interactive is in Chicago, Illinois. Founded in 2005, the team provides Search Engine Optimization and Web Design.
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$5,000+$150 - $199 / hr10 - 49Elmwood Park, IL
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Pono Design is a branding agency headquartered in Elmwood Park, Illinois. They provide Branding and Web Design and were launched in 2019.
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$1,000+$50 - $99 / hr50 - 249Warszawa, Poland
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See all 22 projectsALMAX Design and Development Agency is a highly-rated agency specializing in UX/UI and digital interface design. Clients consistently praised their attention to detail and effective project management. Over 90% of reviewers noted that deliverables were on time and aligned with expectations, emphasizing the agency's responsiveness and strong communication skills. Their work is described as innovative, high-quality, and aligned with client needs.
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UndisclosedUndisclosed50 - 249Chicago, IL
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The Office of Experience is an UX agency. Located in Chicago, Illinois, the firm was established in 2014. Their services include UX/UI Design and Branding.
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$1,000+$50 - $99 / hr50 - 249Chicago, IL
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AMG Digital Solution LLC is a Chicago, Illinois-based social media marketing firm. They provide Social Media Marketing and Content Marketing and were founded in 2023.
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr10 - 49Serves Chicago, ILServices provided
See all 27 projectsFuzzy Math is a UX/UI design company specializing in User Experience and User Interface Design, offering services such as UX Discovery, user research, and design systems. Their reviews reflect overwhelmingly positive feedback, praising their professionalism, communication, and project management, with consistent on-time delivery and alignment with client values. Approximately 90% of reviewers commend their design talent, flexibility, and ability to adapt to client needs, showcasing expertise in User-Centered and Digital Interface Design.
$1,000+$100 - $149 / hr2 - 9Serves Chicago, ILServices provided
See all 7 projectsMeticular is a user experience design company specializing in UX/UI design services, known for its comprehensive approach to digital interface design. Across the reviews, Meticular is frequently praised for its professionalism, expertise, and ability to seamlessly integrate with client teams, with 100% of reviewers mentioning their effective communication and responsiveness. Despite occasional delays, the overall client satisfaction remains high, emphasizing their commitment to delivering exceptional user-centered design solutions.
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$5,000+$25 - $49 / hr50 - 249Schaumburg, IL
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See all 16 projectsMultiQoS is a UX/UI design and development company renowned for its exceptional user-centered design services and seamless project execution. The reviews indicate a 100% positive feedback rate, emphasizing their speed, professionalism, and flawless communication. Approximately 75% of reviewers highlight their impressive ability to enhance user experience and deliver polished, functional digital products that exceed expectations.
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$10,000+$25 - $49 / hr10 - 49Mount Prospect, IL
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See all 5 projectsCarte Blanche Innovation Integrated is a UX/UI design firm renowned for its user-centered design and digital interface design services. The company consistently receives positive client feedback, with 100% of reviewers praising their exceptional project management and communication. Clients appreciate their attention to detail and ability to deliver aesthetically pleasing and functional user interfaces ahead of schedule.
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$1,000+$150 - $199 / hr2 - 9Chicago, IL
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Art + Legend is a Chicago, Illinois-based Advertising company. They specialize in Advertising and UX/UI Design and were established in 2020.
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$1,000+$150 - $199 / hr2 - 9Chicago, IL
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Launched in 2019, Whatever Studio is a web design agency. The company offers Web Design and Graphic Design.
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$5,000+$150 - $199 / hr10 - 49Oak Park, IL
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BannerWave is an Oak Park, Illinois-based Advertising company. They focus on Advertising and Digital Strategy and were launched in 2015.
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Undisclosed$100 - $149 / hr10 - 49Des Plaines, IL
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MEGATECSOL Inc. , a SEO services firm, specializes in Search Engine Optimization and UX/UI Design. The firm is in Des Plaines, Illinois.
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$5,000+$25 - $49 / hr2 - 9Northbrook, IL
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See all 3 projectsSLON Tech is a User Experience and User Interface Design company specializing in creating visually appealing and user-friendly digital interfaces. They received overwhelmingly positive feedback, with clients noting a 24% increase in conversions and 154% increase in average time on page. Reviewers consistently praised their attention to detail and effective communication, highlighting their commitment to high-quality results and seamless project management.
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UndisclosedUndisclosed2 - 9Chicago, IL
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DCoding Labs is a small custom software development company established in 2022. Their services include Custom Software Development and IT strategy consulting.
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$1,000+$50 - $99 / hr2 - 9Chicago, IL
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MJ Ventures is a Robotics Process Automation company founded in 2023. Located in Chicago, Illinois, the team specializes in Robotics Process Automation and AI Consulting.
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$5,000+$150 - $199 / hr2 - 9Evanston, IL
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YAP Collective is an Advertising company founded in 2024. The team focuses on Advertising and Branding and is headquartered in Evanston, Illinois.
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$5,000+$150 - $199 / hr2 - 9Chicago, IL
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See all 1 projectsThrei Strategy offers branding and web development services. The overall feedback indicates dissatisfaction, highlighting issues with professionalism, communication, and skill levels. Clients report delayed responses and unprofessional conduct, suggesting significant room for improvement in project management and client interaction.
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$1,000+$25 - $49 / hr2 - 9Oak Forest, IL
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See all 1 projectsEfficient Tech Solution: Elevating Businesses Through Digital Innovation At Efficient Tech Solution, we specialize in transforming businesses with cutting-edge web development and digital solutions.
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$10,000+$150 - $199 / hr2 - 9Chicago, IL
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Designer and Gentleman is a branding agency. The team focuses on Branding and Digital Strategy, and the agency is in Los Angeles, California and Fort Lauderdale, Florida.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Launched in 2004, Market Strategy Group is a small Marketing Strategy company headquartered in Chicago, Illinois. Their team focuses on Marketing Strategy and UX/UI Design.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Melon is a Digital Strategy company. The company is located in Chicago, Illinois and Apex, North Carolina. Their team offers Digital Strategy and UX/UI Design.
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$25,000+$50 - $99 / hr50 - 249Schaumburg, IL
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See all 30 projectsHyperSense Software Inc is a UI/UX design and development company known for delivering high-quality user-centered design solutions across various industries. The company consistently receives positive feedback, with approximately 95% of reviews highlighting their proactive communication, timely delivery, and strategic approach to user experience design. Clients frequently commend their ability to seamlessly integrate technical expertise with user interface design, significantly contributing to project success and client satisfaction.
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UndisclosedUndisclosed50 - 249Chicago, IL
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Established in 2009, WunderLand Group is a HR Consulting company. The firm specializes in HR Consulting and UX/UI Design.
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UndisclosedUndisclosed50 - 249Oak Brook, IL
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Geneca is an user experience agency in Oak Brook, Illinois. They specialize in UX/UI Design and IT strategy consulting and were founded in 1998.
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UndisclosedUndisclosed50 - 249Elmhurst, IL
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Founded in 2000, FoodMix Marketing Communications is a branding agency. The midsize team specializes in Branding and Web Design.
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UndisclosedUndisclosed50 - 249Chicago, IL
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Nvisia is a midsize UX company established in 1991. Their services include UX/UI Design and Mobile App Development.
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$100,000+$150 - $199 / hr10 - 49Schaumburg, IL
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See all 29 projectsImpekable is a UX/UI design firm highly regarded for its expertise in creating both web and mobile applications. The company consistently receives positive feedback for its ability to deliver high-quality, user-centered design work quickly and efficiently. A notable 100% of reviews praise their project management skills, responsiveness, and the high quality of their digital interface design, underscoring their reputation as a reliable and professional partner for UX and UI projects.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Bigmouth Creative is an user experience company. They are headquartered in Chicago, Illinois. Their team provides UX/UI Design and Graphic Design.
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UndisclosedUndisclosed2 - 9Oak Park, IL
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Founded in 2009, Patched Reality is a small AR/VR development company. Their team specializes in AR/VR development and UX/UI Design.
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$1,000+$50 - $99 / hr10 - 49Deerfield, IL
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See all 5 projectsSilver Concepts LLC is a UX/UI design firm renowned for creating intuitive and engaging digital experiences. The company consistently receives positive feedback, with reviewers highlighting their exceptional project management, clear communication, and ability to align design with user needs. Approximately 95% of reviews praise their effective user-centered design approach and seamless execution.
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$5,000+$150 - $199 / hrFreelancerChicago, IL
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5ivehat Digital UX Agency is an UX agency. Their small team is in Chicago, Illinois. Their services include UX/UI Design and Product Design.
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$25,000+$100 - $149 / hr10 - 49Chicago, IL
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Beyond Design is a Product Design company. They are headquartered in Chicago, Illinois and have small team. They offer Product Design and Market Research.
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$5,000+$50 - $99 / hr10 - 49Chicago, IL
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MNML, a Product Design company, was established in 2007. In Chicago, Illinois, the team specializes in Product Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Chicago, IL
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UkrInSofT is an UX company. Their small team is headquartered in Stebnyk, Ukraine and Chicago, Illinois. Their services include UX/UI Design and Web Development.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Draftbit is a mobile application development company based in Chicago, Illinois. Their services include Mobile App Development and UX/UI Design.
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Undisclosed$50 - $99 / hr2 - 9Chicago, IL
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Thursday Creative is a web design company. The Chicago, Illinois-based team focuses on Web Design and UX/UI Design.
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$1,000+$100 - $149 / hr2 - 9Chicago, IL
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Katie Lord Inc is a small UX design company. Established in 2015, the team focuses on UX/UI Design and Web Design.
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$25,000+$100 - $149 / hr10 - 49Buffalo Grove, IL
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See all 2 projectsDone HQ is a web development company specializing in WordPress maintenance and customization. The reviews highlight their impressive ability to deliver timely updates, technical optimizations, and personalized service, with 100% of feedback indicating satisfaction in responsiveness and reliability. Clients commend their proactive approach and effective project management, with no areas for improvement noted.
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$5,000+$100 - $149 / hr250 - 999Atlanta, GA
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Team One is a Digital Strategy company. Established in 1987, the team offers Digital Strategy and Advertising.
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UndisclosedUndisclosed50 - 249Evanston, IL
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Aspiritech, a big data analytics company, was launched in 2008. The midsize team offers BI & big data consulting & SI and Application Testing.
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$5,000+$50 - $99 / hr2 - 9Chicago, IL
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EVE User Experience Design Agency is a small user experience agency. They offer UX/UI Design and Branding and were launched in 2017.
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$1,000+$50 - $99 / hr250 - 999Schaumburg, IL
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See all 1 projectsITExpertUS Inc provides expert engineering services, supporting clients in scaling their teams for growth. Reviews highlight the company's strong technical capabilities and the quality of its engineers, who are noted for their engagement and adaptability. While communication issues were mentioned, they were minor and did not significantly impact overall satisfaction with the collaboration.
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$25,000+$200 - $300 / hr2 - 9Chicago, IL
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Anomali by Design is a small Digital Strategy company. Founded in 2022, the team offers Digital Strategy and Product Design.
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$5,000+$150 - $199 / hr2 - 9Chicago, IL
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PURRFECSHUN Designs is an UX design agency. They provide UX/UI Design and Branding and were launched in 2008.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Technical Paradigm is a SEO company. Their small team is based in Chicago, Illinois. Their team specializes in Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Powertek is a web development company in Chicago, Illinois. The team provides Web Development and Mobile App Development.
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$10,000+$50 - $99 / hr2 - 9Naperville, IL
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See all 2 projectsGreygoo is a specialized UX/UI design company renowned for their exemplary user interface design work. All reviews indicate positive feedback, highlighting their ability to create responsive and user-friendly designs, with 100% of reviewers recommending their services. Clients particularly appreciate their high-quality work and the personalized attention offered by this smaller design firm.
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$1,000+< $25 / hr2 - 9Chicago, IL
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See all 7 projectsCynergy Studios specializes in delivering innovative solutions with services such as: Mobile Development Software Testing Web App Design Mobile Application Design Custom Web Development providing
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UndisclosedUndisclosed250 - 999Naperville, IL
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Royal Cyber is an UX design agency. Launched in 2002, their team specializes in UX/UI Design and cloud consulting & SI.
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List of the Top 15 Chicago User Experience (UX) Agencies
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$10,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
33.5/40.016/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% UX/UI Design -
$75,000+$150 - $199 / hr250 - 999Chicago, IL
Ability to deliver
34.9/40.016.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% UX/UI Design60% Other -
$50,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
30.1/40.016.2/20 Reviews8.4/10 Clients & Experience5.5/10 Market PresenceService focus
100% UX/UI Design -
$10,000+$50 - $99 / hr50 - 249Chicago, IL
Ability to deliver
37.8/40.019.6/20 Reviews9.6/10 Clients & Experience8.7/10 Market PresenceService focus
25% UX/UI Design75% Other -
$100,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
35.5/40.017.2/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
40% UX/UI Design60% Other -
$10,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
35.5/40.016/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design70% Other -
$10,000+$50 - $99 / hr10 - 49Chicago, IL
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
10% UX/UI Design90% Other -
$10,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
37/40.017/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design80% Other -
$5,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
10% UX/UI Design90% Other -
$1,000+$100 - $149 / hr10 - 49Elmhurst, IL
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$50 - $99 / hr10 - 49Chicago, IL
Ability to deliver
37.4/40.020/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
15% UX/UI Design85% Other -
$10,000+$200 - $300 / hr10 - 49Chicago, IL
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design90% Other -
$50,000+Undisclosed250 - 999Chicago, IL
Ability to deliver
32.4/40.015.6/20 Reviews9/10 Clients & Experience7.8/10 Market PresenceService focus
20% UX/UI Design80% Other -
$10,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
29.3/40.015.8/20 Reviews8.5/10 Clients & Experience5/10 Market PresenceService focus
50% UX/UI Design50% Other -
$50,000+$200 - $300 / hr50 - 249Chicago, IL
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design90% Other -
$50,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
10% UX/UI Design90% Other -
$50,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
37.5/40.018/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design90% Other -
$75,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
31.6/40.016.2/20 Reviews8.6/10 Clients & Experience6.8/10 Market PresenceService focus
35% UX/UI Design65% Other -
$250,000+$150 - $199 / hr250 - 999Chicago, IL
Ability to deliver
35.3/40.015.8/20 Reviews9.5/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design90% Other -
$100,000+$200 - $300 / hr10 - 49Chicago, IL
Ability to deliver
34.8/40.016.8/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
20% UX/UI Design80% Other -
$25,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design90% Other -
$50,000+$150 - $199 / hr50 - 249Frisco, TX
Ability to deliver
35.9/40.017.4/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
33.5/40.016.4/20 Reviews10/10 Clients & Experience7/10 Market PresenceService focus
20% UX/UI Design80% Other -
$50,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
32.3/40.016.6/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
25% UX/UI Design75% Other -
$75,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
33.8/40.017.8/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
10% UX/UI Design90% Other -
$50,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
32.9/40.016.2/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
15% UX/UI Design85% Other -
$50,000+$100 - $149 / hr10 - 49Chicago, IL
Ability to deliver
32.7/40.016.8/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
15% UX/UI Design85% Other -
$5,000+$100 - $149 / hr10 - 49Downers Grove, IL
Ability to deliver
33.8/40.017.8/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$150 - $199 / hr250 - 999Chicago, IL
Ability to deliver
31.9/40.016.2/20 Reviews9.8/10 Clients & Experience5.9/10 Market PresenceService focus
10% UX/UI Design90% Other
Latest User Experience Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Chicago UX Designer FAQs
A local UX design partner offers face-to-face workshops, fast feedback loops, and first-hand knowledge of Midwestern user preferences—crucial if your audience spans Illinois, Wisconsin, or Indiana.
Chicago-based firms also understand the city's specific regulations around accessibility, fintech, and healthcare data, reducing compliance risk. Finally, the city’s dense corporate ecosystem means agencies regularly test designs with enterprise-level stakeholders, giving your product a scalability edge.
According to Clutch pricing data, most Chicago UX agencies charge $110–$200 per hour for their services. Typical project budgets break down like this:
- Discovery sprint (2–3 weeks): $7,000 – $15,000
- End-to-end website or app redesign (8–16 weeks): $45,000 – $120,000
- Ongoing optimization retainers: $5,000 – $12,000 per month
Rates trend lower than New York or San Francisco but higher than many regional markets because of Chicago’s cost of living and seasoned talent pool.
Thanks to Chicago's globally-connected and diverse business landscape, it's common to see dedicated UX design agencies support verticals such as:
- Fintech and insurance (LaSalle Street legacy)
- Healthcare and med-tech (thanks to Rush and Northwestern Medicine)
- Logistics and supply chain (home to C.H. Robinson, Echo Global)
- SaaS and enterprise software
- E-commerce and retail innovation
Clarify objectives first: conversion uplift, onboarding flow, or complete product overhaul. Then review each agency’s Clutch profile for:
- Case studies with KPIs similar to yours
- Familiarity with your tech stack (e.g., Figma, React Native)
- Team structure—will senior strategists stay hands-on?
- Cultural fit: schedule a workshop to gauge collaboration style
Shortlisting 3–5 firms and requesting a paid discovery sprint often reveals the best match. Take advantage of the resources and filters available on Clutch to help streamline your search.
- One-size-fits-all proposals that skip user research
- Overreliance on offshore teams without clear overlap hours
- No measurable success metrics (e.g., task completion, NPS) in past work
- Limited accessibility knowledge despite serving regulated industries
- High staff turnover—ask who will actually work on your project
Don't make the mistake of settling with a firm that has these red flags; you might regret it down the line. Spotting these issues early will save time, budget, and user trust.