Transforming the way you do business

We are digital technology consultants. Our custom solutions help companies transform the way they do business. We help drive outcomes for our clients. In today’s landscape, we often find that companies want to transform by: doing more with data; engaging with customers, partners, and employees; building solutions that disrupt the market; and operating in an agile and productive way.

 

The SPR team includes 300-plus strategists, developers, designers, thinkers and doers in Chicago and Milwaukee who are passionate about what they do. We are that perfect size firm where we have the scale to step up to our clients largest projects but still provide the level of service and attention that our clients expect. Our promise to our clients is to deliver beyond the build by focusing on the end users, sitting with our clients to share knowledge naturally, and staying laser focused on the desired outcome.

 
Undisclosed
 
Undisclosed
 
250 - 999
 Founded
1973
Show all +
Chicago, IL
headquarters
  • 233 S Wacker Drive Suite 3500
    Chicago, IL 60606
    United States
other locations
  • 789 N Water Street, Suite 100
    Milwaukee, WI 53202
    United States

Portfolio

Key clients: 

We work across 10+ industries to deliver value for a variety of clients— everything from Fortune 1000 enterprises to local startups where technology is  their core competency. These include iPEK, Siemens, IDEX, Ball, and LaSalle Solutions.

Using Amazon Web Services to Accelerate Siemens’ Smart Building Solutions Image

Using Amazon Web Services to Accelerate Siemens’ Smart Building Solutions

Siemens Building Technologies provides automation technologies and services that help integrate and manage multiple common building features from one centralized hub. In 2017, Siemens launched MindSphere, a cloud-based, open IoT operating system that connects products, plants, systems, and machines, and allows industrial customers to make decisions based on data generated by the Industrial Internet of Things (IIoT). Siemens wanted
to augment the MindSphere platform to get their building automation products into their customers’ hands faster, generate greater market value, and gain a competitive advantage. This would require integration with the Horizon platform, another Siemens product. In performing the MindSphere-Horizon integration, SPR chose AWS as a strategic partner, tapping into its diverse product offerings. SPR and Siemens worked together to implement an event-driven serverless architecture based on Lambda serverless compute and DynamoDB serverless storage; the platform's operational observability was built on CloudWatch and X-Ray. This enabled Siemens' product to focus on delivering superior Smart Building hardware products and software user experiences opposed to dealing with low-level technical details
Siemens Building Technologies and SPR Build Mobile Apps to Improve Efficiency in the Field Image

Siemens Building Technologies and SPR Build Mobile Apps to Improve Efficiency in the Field

Siemens Building Technologies field technicians were experiencing information overload. The quantity of email the Operations and Sales teams received made it difficult to identify essential information in a timely manner. To ensure their customers receive quality service, employees needed immediate access to information in their specific areas of responsibility. The company engaged SPR to develop and launch a mobile app for
Android and iOS that could help the teams find information faster. As a result of developing the mobile app, SPR developed a communications solution named Siemens Wire that enabled employees to curate information most relevant to them and reduce decision making. SPR also integrated a custom robust publishing and management backend, allowing the company to streamline publishing and maintain content in a centralized cloud location. The result was a beautiful, easy-to-use app with an engaging user experience.
LaSalle Solutions Lights the Way in IT Asset Management with LAMP 4.0/5.0 Image

LaSalle Solutions Lights the Way in IT Asset Management with LAMP 4.0/5.0

SPR helped LaSalle Solutions develop LAMP 4.0, a streamlined solution to replace the error-prone spreadsheets frequently used to track IT assets. When LaSalle was ready to extend their asset tracking web app to the mobile phone, they turned to SPR to help take it to the cloud and build LAMP 5.0. To enhance LAMP 5.0’s collaborative environment, SPR customized the workflows, giving users access to LaSalle’s existing IT
infrastructure along with the ability to add to it. We also set up the ability to use the phone’s camera so users can search contracts, work tickets, service agreements, and notes by simply scanning a bar or QR code. Plus, we added an inventory feature, along with push notifications to let IT managers know when to schedule service or replace equipment.
Fashioning a Consumer Identity Matching and Management System Image

Fashioning a Consumer Identity Matching and Management System

Infutor Data Solutions provides its clients with accurate and extensive consumer identity information, enabling them to create a powerful, single consumer profile. Clients lean on Infutor to help them fill in key consumer data and intelligence to improve customer acquisition, reach, retention, conversions, and ROI. Now, Infutor envisioned an entirely new offering: a way for their clients to upload millions of consumer records

and quickly receive a file containing matched records for targeted marketing campaigns. Infutor sought SPR’s expertise to help bring the idea to life through the development of a High Capacity Batch system or HCB.​

To help bring the visionary concept to life,  SPR:​

  • Defined goals and provided expertise regarding AWS systems and tooling to assist the client in adopting best practices
  • Employed AWS tools to provide easier resource management and highly available and scalable infrastructure​
  • Went beyond the build to design and develop an entire automated infrastructure and CI/CD buildout that Infutor could implement on subsequent endeavors​
  • Streamlined the client’s deployment pipeline and existing technology — the HCB product was able to successfully process a file containing 240+ million records in just hours with nearly 100% accuracy
Enhancing Retail Sales Through Applied Data Science Image

Enhancing Retail Sales Through Applied Data Science

A Chicago e-commerce startup offers members free two-day shipping at online fashion retailers. The startup wanted to experiment with new technology, flesh out service offerings, and take advantage of tracking data. SPR helped them maximize extensive data science collection, driving more user engagement and more purchase conversion. Tracking data helped them understand user flow and drive metrics/alerts when the data

unexpectedly changed and provided evidence to retailer partners that the client pushed a sale to success.

To customize offerings and drive sales conversion, SPR:

  • Tracked trends: Inserted shared micro-apps on partner websites to indicate trending products for targeted cities
  • Increased conversions: Added inventory counter that would inject “Low Stock, only 3 left!” in the UI if a product was under a stock threshold – providing about $3M/year in incremental revenue for partners 
  • Engaged members: When user was viewing a product also available from a partner’s site, provided partner images and links to the customer

Taking the Cloud Underground

With its pipeline cleaning and camera technology, iPEK had the opportunity to change how municipalities schedule and manage sewer maintenance and repairs. But to achieve the goal, iPEK needed a way to manage all the data for municipalities. ​ 

 

To provide better access to and use of that data, SPR

developed an intuitive, cloud-based platform, iPEKloud, that could be accessed on demand via a stand-alone web app. The platform is a secure end-to-end solution that enables municipalities to view sewer cleanings in real time, view past cleanings via the cloud, predict when cleaning events will occur, review and approve invoices, and report on past and upcoming cleanings​. 
Integrating SAP Data into a Single Platform Image

Integrating SAP Data into a Single Platform

With its pipeline cleaning and camera technology, iPEK had the opportunity to change how municipalities schedule and manage sewer maintenance and repairs. But to achieve the goal, iPEK needed a way to manage all the data for municipalities. ​ To provide better access to and use of that data, SPR developed an intuitive, cloud-based platform, iPEKloud, that could be accessed on demand via a stand-alone web app. The platform is a
secure end-to-end solution that enables municipalities to view sewer cleanings in real time, view past cleanings via the cloud, predict when cleaning events will occur, review and approve invoices, and report on past and upcoming cleanings​.
Increasing Engagement Across the Globe Image

Increasing Engagement Across the Globe

IDEX, a specialty manufacturer of highly engineered solutions and products, needed to increase corporate productivity, employee collaboration, and customer engagement across its 65+ worldwide businesses. Having used SharePoint for several years, IDEX was ready to boost collaboration by migrating to Office 365, specifically so its engineering and development groups in different business units could effectively work together on
ideas. The platform SPR implemented for IDEX has transformed the company’s businesses. It has significantly improved collaboration within the company, productivity globally, and customer engagement.

Reviews

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Ongoing Development Partner for Horticultural Supplier

“SPR puts in the time and resources to get you as close to perfection as you can get.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Mar. 2012 - Ongoing
Project summary: 

SPR provides ongoing development and staff augmentation for a distributor of plant and seed products. In the past, their work included intranet maintenance, portal development, and mobile app development.

The Reviewer
 
1,001 - 5,000 Employees
 
Chicago, Illinois
David Stoner
IT Development Manager, Ball Horticultural Company
 
Verified
The Review
Feedback summary: 

SPR’s work has been met with positive acclaim. Customers enjoyed the new mobile application even more than the web version. The team is knowledgeable, efficient and reliable. Customers can expect a consistently high performing team that gets the job done right.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We're a distributor of plant and seed products across North America. We also do other aspects of the horticultural industry including research and development. I'm the manager of application development. Any custom applications are handled by my group.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SPR?

We needed help with a number of development projects.

SOLUTION

What was the scope of their involvement?

First, they replaced the landing page for our customer portal. They also helped us create a mobile application for that same customer portal. Additionally, they helped us create a supplier portal and a catalog search for our products and re-tool our corporate intranet. Usually, they did a bulk of the projects but we would deploy them and we'd de-bug and fix issues ourselves. They also provide staff augmentation for when we need full-time support.

What is the team composition?

It's changed over the years, but we typically have one main point of contact.

How did you come to work with SPR?

We were having performance issues on our intranet and the company that was helping us at the time recommended them as another perspective. We were so impressed with the work they did in such a short period of time that we hired them for our next engagement.

How much have you invested with them?    

We've invested more than $1 million.

What is the status of this engagement?

We began working together in March 2012, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For the mobile application, we were capturing metrics on downloads. We got more than half of our users to download the app, which was pretty significant. The customers really like it too. The mobile application is a watered-down version of the full application. We simplified the functions and they liked how easy it is to use.

How did SPR perform from a project management standpoint?

SPR will come in with a project manager but we want our personnel to be in charge, so it's difficult to judge them on that aspect. The few times their project managers were in charge, they kept us to the deadlines and kept us on task. In the past, we've used Lighthouse, Jira, and our own custom system.

What did you find most impressive about them?

Their consistency has been great. They facilitate keeping the same resources for our accounts to keep us happy.

Are there any areas they could improve?

Not every project has gone successful. Sometimes the people that we're given just don't work out. They've always been open to switching the resources.

Do you have any advice for potential customers?

My advice is to talk to the individuals placed at the head of their accounts ahead of time to make sure they're a technical and cultural fit.

4.5
Overall Score Through the good and the bad SPR has been by our side.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The few times our deadlines have slipped SPR was there to make sure they wouldn't slip a second time.
  • 4.0 Cost
    Value / within estimates
    They're willing to make sure our cost is beneficial to both parties.
  • 4.5 Quality
    Service & deliverables
    Not every project is perfect, but SPR puts in the time and resources to get you as close to perfection as you can get.
  • 5.0 NPS
    Willing to refer
    Their wide range of knowledge makes them a great place to start any project.

Software Development for Financial Regulatory Company

"They are constantly solution-driven and are willing to take on challenges that others may avoid."

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June - Dec. 2019
Project summary: 

SPR developed custom software for a financial regulatory company. The team evaluated existing systems, identified areas for improvements, and replaced dated technology.

The Reviewer
 
1,001-5,000 Employees
 
Chicago, Illinois
Joel Karr
SVP of Software Engineering, Donnelley Financial Solutions
 
Verified
The Review
Feedback summary: 

The new solution was delivered in a timely manner and increased the performance of the system, exceeding the expectations of the internal team. SPR seamlessly integrated into the client's team, adopting their project management process. The team is talented and dedicated.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We work with highly confidential pre-market financial data to ensure regulatory compliance. Our software has large spikes of activity to mean various regulatory deadlines. Our company has over 150 folks in the Software Engineering department. I am SVP of Software Engineering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPR?

SPR was hired to provide architecture and software development alongside our existing teams. They were able to combine large existing systems with new more modern approaches. There was a high level of use of Azure services.

What were your goals for this project?

The primary goal of the project was to replace unreliable components of the system that did not perform well under large amount of traffic.

SOLUTION

How did you select this vendor?

We have worked with numerous consulting firms in different capacities. For this project, we knew we needed a high level of folks that could come in and make an immediate impact. We selected SPR because I knew that they could provide extremely experienced folks and work within our timelines.

Describe the project and the services they provided in detail.

SPR did an initial evaluation of the existing large distributed system and identified areas of improvement. They led the architecture of new components to replace the existing dated technology. Working alongside our existing team, SPR helped to deliver and fully test the new components.

What was the team composition?

SPR worked with us on a variety of different projects and had about 10 different folks that were part of our team at different times. The team was comprised of Architects, Automated Testers, Project Manager, and Software Engineers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The solution was completed on time and was in place for the next large period of traffic to our site. The new solution results in far superior uptime and overall performance compared to previous peak periods. This allowed for our team to be able to deliver their work on time and meet aggressive deadlines.

How was project management arranged and how effective was it?

SPR integrated into our existing project management using Azure Devops. Their team seamlessly integrated with our standard SDLC.

What did you find most impressive about this company?

SPR delivers a higher level of quality and responsibility than other vendors that I have worked with. They are constantly solution-driven and are willing to take on challenges that others may avoid.

Are there any areas for improvement?

There is very little that should be improved. As with any vendor, great teams are built from great individuals. SPR keeps their quality high and anytime we had any sort of issue with a team member, they did not hesitate to replace that person with now questions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    SPR always had someone available to discuss anything we needed.
  • 3.5 Cost
    Value / within estimates
    SPR has rates slightly higher than other vendors, but you get what you pay for.
  • 5.0 Quality
    Service & deliverables
    SPR delivered a very high quality of work.
  • 5.0 NPS
    Willing to refer