What evidence can you share that demonstrates the impact of the engagement?
I hear compliments about the design nearly every time a prospective tenant visits our website. Since it went live, I have seen higher occupancy rates and a better rental rate. I also have much better marketing materials now. In real estate, image means a lot and Bright Bright Great without a doubt helped us get to the point where we look like one of the best landlords in the city.
How did Bright Bright Great perform from a project management standpoint?
I supplied them a few examples of websites I liked, whether it was the typography or another component I wanted integrated into our site. I also sketched out a few notes on how I envisioned certain sections. We used Basecamp and Asana for collaboration and project management needs.
What did you find most impressive about them?
They completed the project under budget and before the deadline. They gave my project a lot of attention and focused intently on the details, down to the colors and typography. They made it easy to understand what we were going to get because we basically designed the entire site together.
I was particularly struck by the fact that they checked in with me and asked, “Do you love every square inch of this thing?” I said, “Yeah,” and then they sent it to development. I’ve experienced three sites being developed for my company and it had never been done that way. My other experiences involved designing a page, sending it to development, designing the next one, and sending that one, and so on. With Bright Bright Good, we got the entire design nailed down and then sent it to development once we felt it was seamless.
Are there any areas they could improve?
No. Did I know I was going to spend as much money as I did? No. I thought it was a little pricey in the beginning, but it was one of those purchases in which, after I spent the money, I was so unbelievably happy. I have zero regrets. I got way more value than what I spent in money, without a doubt.
Any advice for potential customers?
Just work with them! They are as capable as a really large firm. They’re brutally honest when you have a good idea and when you don’t have a good idea. All-in-all, Bright Bright Great is very talented. I’d advise anyone in need of these services to just go speak to them and communicate really honestly with what you need.