Top BPO Companies in Dubai

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Dubai, United Arab Emirates

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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United States (15) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.

Recruitment Services for Expense Management Software Company

5.0 Jul 25, 2022

Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Ahmedabad, India

Swastik Cross Road
Ahmedabad, India 380009
2 - 5

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Yes Automation LLC

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

100% Sales Outsourcing

Yes Automation LLC is a project management company specializing in equipment renting services in the UAE. Their clients report increased efficiency and productivity, with 100% positive feedback noting timely delivery and excellent response times. The company is recognized for its high ratings and cost-effective solutions.

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Industry Experience

Yes Automation LLC has received positive feedback primarily in the Advertising & Marketing industry, where they were praised for their project management, effective communication, and ability to deliver on time. Their expertise has also enhanced operational efficiency and productivity for clients. Overall sentiment is highly favorable, indicating they are a strong fit for companies seeking reliable automation solutions in this sector.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Yes Automation LLC provides good value for money, with one reviewer emphasizing that their pricing fits within budget while still delivering high-quality services. The overall sentiment reflects satisfaction with the company's cost-effectiveness, as demonstrated by the successful outcomes of projects, including increased efficiency and productivity. Positive feedback highlights the company's ability to meet client needs within a reasonable price range, making it a competitive choice in the market.
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Review Rating from Dubai Clients

4.5/5.0

Quality

4.5

Schedule

5.0

Cost

4.0

Willing to Refer

4.0

Umm Al Quwain-based clients praise Yes Automation LLC for their reliable project management and timely delivery of equipment rental services. They highlight the company's high ratings, good value, and ability to enhance operational efficiency, demonstrating extensive experience in supporting local businesses with cost-effective solutions.
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Reach People Direct

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

50% Direct Marketing

20% Call Center Services

10% Email Marketing +2 services

10% Search Engine Optimization

10% Social Media Marketing

Established in 2009, Reach People Direct is a Direct Marketing company. The team offers Direct Marketing and Call Center Services.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Well-organized projects
Clients have consistently praised Remote CoWorker for their well-organized project management, highlighting their ability to keep tasks and milestones on track. One client noted, 'She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule.' Another remarked on their 'strong organizational skills' and 'proactive communication,' which contributed to a highly efficient workflow. Overall, the sentiment reflects a high level of satisfaction with the company's structured approach to project execution.

VA Services for Construction & Real Estate Firm

5.0 Feb 6, 2022

They’re on top of everything; they accomplish all of their tasks. We communicate using Skype, WhatsApp, and more. They use RingCentral for calls.
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

Her project management has been excellent. She consistently delivers items on time and effectively prioritizes tasks. Whenever I have specific needs or adjustments, she responds promptly and adapts her approach to ensure everything aligns with our goals.
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Transcription, Billing & Verification for Medical Office

5.0 Aug 9, 2025

They were well organized for the interview and onboarding process and were able to provide me many candidates in a very short time period.
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Customer Service & Back Office Outsourcing for Therapy Clinic

5.0 Aug 13, 2025

They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Dubai, United Arab Emirates

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SA Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Call Center Services

20% Search Engine Optimization

10% Email Marketing +5 services

10% Pay Per Click

10% Public Relations

10% Social Media Marketing

10% Web Design

10% Web Development

Based in Dubai, United Arab Emirates, SA Marketing is a phone answering service. Their services include Call Center Services and Search Engine Optimization.
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LiveSync Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% Accounting

40% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

LiveSync Accounting is an Accounting company. The Dubai, United Arab Emirates-based firm was established in 2013. Their team provides Accounting and Finance & Accounting Outsourcing (FAO).
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Gronteq

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

30% IT Managed Services

30% IT Strategy Consulting

20% Call Center Services +1 service

20% E-Commerce Development

Gronteq is an IT managed services company. The Dubai, United Arab Emirates-based company was founded in 2011. Their services include IT managed services and IT strategy consulting.
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Armada Infotech

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

70% Accounting

15% Business Consulting

15% Sales Outsourcing

Accounting company Armada Infotech was launched in 1980. The team focuses on Accounting and Business Consulting and is located in Dubai, United Arab Emirates.
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Fusioncode

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Sharjah, United Arab Emirates

Services provided

20% Blockchain

20% Content Marketing

20% Custom Software Development +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Fusioncode is a Content Marketing company. The team specializes in Content Marketing and Search Engine Optimization and is headquartered in Lucknow, India and Sharjah, United Arab Emirates.
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Sharjah, United Arab Emirates

103- Awqaf Building, Darvesh, Al-Mujarrah, Sharjah, UAE
Sharjah, United Arab Emirates
31 - 40

+971585649856

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Communicative
Client feedback regarding Boldr. highlights their exceptional communication skills, describing them as highly responsive and proactive in addressing needs. One client noted their 'exceptional responsiveness' and adaptability, emphasizing the importance of communication in their successful partnership. Overall sentiment reflects strong satisfaction with Boldr.'s commitment to timely delivery and effective project management, contributing significantly to the client’s operational success.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Pasig, Philippines

5F Hanston Building, Ortigas Center
Pasig, Philippines 1600
501 - 750

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Dubai, United Arab Emirates

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.

Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

All project deliverables were met in professional and timely manner.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Rai Durg, India

Unit No 1203 & 1204, South Wing, Survey No. 83/1, 12th Floor, Skyview 20
Rai Durg, India 500081
More than 5k

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Web Solution Zone

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

10% Back Office Outsourcing

10% Content Marketing

10% E-Commerce Development +7 services

10% Email Marketing

10% Graphic Design

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Headquartered in Dubai, United Arab Emirates, Web Solution Zone is a social media marketing company. The team focuses on Social Media Marketing and Content Marketing.
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Jacobsons Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

دبي, United Arab Emirates

Services provided

40% Direct Marketing

20% Marketing Strategy

10% Call Center Services +3 services

10% Email Marketing

10% Market Research

10% Social Media Marketing

Jacobsons Direct is a Direct Marketing company in دبي, United Arab Emirates. They focus on Direct Marketing and Marketing Strategy and were launched in 1986.
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Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Dubai, United Arab Emirates

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention High-quality work
Clients consistently commend Big Outsource for delivering high-quality work. One client highlighted their 'unwavering dedication' and 'attention to detail,' which significantly improved productivity. Another noted their 'dependable outsourcing partner' status, emphasizing the professionalism and commitment to excellence demonstrated throughout the collaboration. The overall sentiment reflects strong satisfaction with the quality and efficiency of services provided, with no identified areas for improvement.

Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Back Office Outsourcing for Healthcare Company

5.0 Aug 5, 2025

The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients. That level of thoughtfulness was really impressive. If you're running a service-based solo business and drowning in admin, this is the kind of help that lets you stay focused on delivery without compromising quality or efficiency.
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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Dubai, United Arab Emirates

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

See all 22 projects
Reviews mention Efficient
Clients have consistently praised Remote Team Solutions for their efficiency and responsiveness. One client noted that their communication skills are 'always on point' and highlighted their ability to quickly identify suitable candidates for specific roles. The client emphasized the importance of their collaborative approach, stating, 'we trust their work because they’re responsive and knowledgeable.' Overall, the sentiment reflects strong satisfaction with their efficient service delivery and effective communication.

Recruitment Solutions for Real Estate Company

5.0 Oct 18, 2021

Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction from clients. Notably, a CTO from Nutiliti highlighted the company's effective project management and alignment with corporate values, stating, 'RTS has made it easy to trust in our partnership.' Clients appreciate the flexibility in management style and consistent delivery on objectives, with no significant areas for improvement noted.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Select Industry to see insights

Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Amazon Attestation and Businessmen Service Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajman, United Arab Emirates

Services provided

30% Translation

20% Business Consulting

20% Document Digitization & Management +2 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

Amazon Attestation and Businessmen Service Center is a Translation company. The company is in Ajman, United Arab Emirates. Their services include Translation and Business Consulting.
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Sprint Middle East

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

10% Business Consulting

10% Call Center Services

10% Content Marketing +7 services

10% Email Marketing

10% Market Research

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Sprint Middle East is a call center service launched in 2012. Their services include Call Center Services and Content Marketing.
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FLUME Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

20% Account-Based Marketing

20% Direct Marketing

20% Event Management +3 services

15% Content Marketing

15% Social Media Marketing

10% Sales Outsourcing

FLUME Marketing is a Direct Marketing company. The team is located in Dubai, United Arab Emirates, and their services include Direct Marketing and Event Management.
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vCommission

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

20% Affiliate Marketing

20% Ecommerce Marketing

20% Media Planning & Buying +2 services

20% Pay Per Click

20% Sales Outsourcing

VCommission, a media planning & buying agency, focus on Media Planning & Buying and Affiliate Marketing. They were established in 2008.
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Dubai, United Arab Emirates

DMC-BLD05-VD-G00-944, Ground Floor, DMC 5, Dubai Media City
Dubai, United Arab Emirates
1

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shams

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sharjah, United Arab Emirates

Services provided

20% Audio Production

20% Corporate Training & Coaching

10% AI Development +5 services

10% Accounting

10% Back Office Outsourcing

10% Call Center Services

10% Content Marketing

10% Media Planning & Buying

Shams is a Corporate Training & Coaching company founded in 2017. The firm specializes in Corporate Training & Coaching and Audio Production, and is midsize.
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Algebraa Bookkeeping

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

60% Accounting

20% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +1 service

10% Business Consulting

Founded in 1997, Algebraa Bookkeeping is an Accounting company. The company focuses on Accounting and Finance & Accounting Outsourcing (FAO), and is small.
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SmartSphere Automation and AI Agency

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Ajman, United Arab Emirates

Services provided

50% AI Agents

25% Business Consulting

25% Call Center Services

SmartSphere Automation and AI Agency is an AI Agents company founded in 2024. The team focuses on AI Agents and Business Consulting and is headquartered in Ajman, United Arab Emirates.
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SWAT Research Field Force

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

80% Market Research

20% Back Office Outsourcing

SWAT Research Field Force is a Market Research company. Launched in 2007, the firm is based in Sharjah, United Arab Emirates. Their team focuses on Market Research and Back Office Outsourcing.
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Missan IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Call Center Services +1 service

10% Cybersecurity

Missan IT Solutions, an IT managed services company, was founded in 2004. The team offers IT managed services and IT strategy consulting and is headquartered in Sharjah, United Arab Emirates.
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Letosys

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Web Development +4 services

10% Email Marketing

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

Headquartered in Sharjah, United Arab Emirates, Letosys is a custom software development firm. Their services include Custom Software Development and Back Office Outsourcing.
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Oxygen Plus AI

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Al Batayih, United Arab Emirates

Services provided

20% Blockchain

20% Content Moderation Services

20% Content Writing Services +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Oxygen Plus AI, a SEO agency, is headquartered in Al Batayih, United Arab Emirates and Al Batayih, United Arab Emirates. They provide Search Engine Optimization and Blockchain.
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Synergy Marketing Consultancy

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajman, United Arab Emirates

Services provided

40% Market Research

20% Back Office Outsourcing

20% Business Consulting +1 service

20% Translation

Market Research company Synergy Marketing Consultancy is headquartered in Ajman, United Arab Emirates. They provide Market Research and Back Office Outsourcing and were founded in 2011.
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RSI Concepts

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Sharjah, United Arab Emirates

Services provided

30% Custom Software Development

30% Web Design

20% Web Development +2 services

10% Back Office Outsourcing

10% Search Engine Optimization

RSI Concepts is a software development firm. The Sharjah, United Arab Emirates-based team provides Custom Software Development and Web Design.
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Golden Falcon Consultants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

أم القيوين, United Arab Emirates

Services provided

50% HR Consulting

10% Back Office Outsourcing

10% Branding +3 services

10% Content Marketing

10% Search Engine Optimization

10% Social Media Marketing

HR Consulting company Golden Falcon Consultants is based in أم القيوين, United Arab Emirates. Founded in 2006, the team offers HR Consulting and Back Office Outsourcing.
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media mena

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Media mena is a social media marketing agency. The team is located in Dubai, United Arab Emirates, and their services include Social Media Marketing and Search Engine Optimization.
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IPIX BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

25% Back Office Outsourcing

25% HR Outsourcing

25% Transcription +2 services

15% Call Center Services

10% Customer Service Outsourcing

IPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
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Dubai, United Arab Emirates

Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
Dubai, United Arab Emirates

971.4.276.2233

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The iBOS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

100% Back Office Outsourcing

The iBOS is a Back Office Outsourcing company. The Dubai, United Arab Emirates-based agency was established in 2018. Their services include Back Office Outsourcing.
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Shazeb ICT

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% IT Managed Services

20% Call Center Services

10% CRM Consulting and SI +3 services

10% ERP Consulting and SI

10% Web Design

10% Web Development

Shazeb ICT is an IT managed services company founded in 2009. Their services include IT managed services and Call Center Services.
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Contact Center International

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

100% Call Center Services

Contact Center International is a small answering service headquartered in Dubai, United Arab Emirates. The team provides Call Center Services.
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Answering Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

100% Call Center Services

Small answering service company Answering Service, is in Dubai, United Arab Emirates. The team offers Call Center Services.
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TOP GROUP of Companies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% Accounting

40% Call Center Services

20% Business Consulting

TOP GROUP of Companies is a small Dubai, United Arab Emirates-based Accounting company. Their services include Accounting and Call Center Services.
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Back Office Central

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

30% Accounting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Consulting

10% Business Consulting

Based in Dubai, United Arab Emirates, Back Office Central is a small Accounting company. Their services include Accounting and Back Office Outsourcing.
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BPO ME Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% Accounting

20% Back Office Outsourcing

20% Business Consulting +1 service

20% HR Consulting

BPO ME Consulting is an Accounting company. Founded in 2011, the team specializes in Accounting and Back Office Outsourcing. The firm is headquartered in Dubai, United Arab Emirates.
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Minosh Advertising

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

30% Direct Marketing

20% Advertising

20% Call Center Services +2 services

20% Web Development

10% Event Marketing

Minosh Advertising is a Direct Marketing company. They are headquartered in Dubai, United Arab Emirates and have small team of experts. Their services include Direct Marketing and Advertising.
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Mejor Solution

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% Search Engine Optimization

20% Call Center Services

20% Web Design +1 service

20% Web Development

Small SEO services firm Mejor Solution, is headquartered in Dubai, United Arab Emirates. The team offers Search Engine Optimization and Call Center Services.
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Outset Consultants

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% Accounting

40% Business Consulting

20% Back Office Outsourcing

Headquartered in Dubai, United Arab Emirates, Outset Consultants is an Accounting company. They specialize in Accounting and Business Consulting and were established in 2014.
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RNTrust

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% Cybersecurity

20% Call Center Services

20% IT Strategy Consulting +1 service

20% Mobile App Development

Established in 2001, RNTrust is a small Dubai, United Arab Emirates-based Cybersecurity company. Their team provides Cybersecurity and Call Center Services.
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NCL - Nellika Computers LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Call Center Services

20% Cybersecurity

20% IT Managed Services +4 services

10% Email Marketing

10% Mobile & App Marketing

10% Search Engine Optimization

10% Social Media Marketing

NCL - Nellika Computers LLC is an answering service. They are located in Dubai, United Arab Emirates and have small team. They specialize in Call Center Services and IT managed services.
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Drivix.io

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

دبي, United Arab Emirates

Services provided

15% AI Agents

15% Content Marketing

15% Pay Per Click +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% AI Development

Drivix.io is a دبي, United Arab Emirates-based social media marketing agency. Their services include Social Media Marketing and Content Marketing.
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WEBTREE MEDIA SOLUTIONS W L L

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

دبي, United Arab Emirates

Services provided

10% Branding

10% Custom Software Development

10% E-Commerce Development +7 services

10% Email Marketing

10% Logo

10% Mobile App Development

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

WEBTREE MEDIA SOLUTIONS W L L is a small branding firm launched in 2014. Their services include Branding and Social Media Marketing.
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دبي, United Arab Emirates

303, SAHEEL TOWER 2, AL NAHADA 1 P.O.BOX: 115387,
دبي, United Arab Emirates

(971) 4 5647409

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Dzine Café

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Web Design

10% Advertising

10% Branding +6 services

10% Call Center Services

10% E-Commerce Development

10% Logo

10% Print Design

10% Search Engine Optimization

10% Web Development

Dzine Café is a small web design agency located in Dubai, United Arab Emirates. Their services include Web Design and Advertising.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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