Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider that offers comprehensive IT support, infrastructure management, and cybersecurity solutions. Clients consistently praise their responsiveness, professionalism, and ability to meet project deadlines, with approximately 90% of reviews highlighting their effective communication and timely problem resolution. They are recognized for their knowledgeable staff and customized solutions, making them a valuable partner in enhancing operational efficiency.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
Small data analytics company Thunder, is in San Francisco, California. The team specializes in BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
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Based in Pittsburgh, Pennsylvania, HIKE2 is a small big data company. The team offers BI & big data consulting & SI and cloud consulting & SI.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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UndisclosedUndisclosed250 - 999Bellevue, WA
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Established in 1996, Launch Consulting is a midsize Bellevue, Washington-based IT strategy consulting company. Their services include IT strategy consulting and UX/UI Design.
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UndisclosedUndisclosed2 - 9Orlando, FL
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Established in 2011, CRMified is a CRM consulting and SI company. The team focuses on CRM consulting and SI and IT managed services.
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UndisclosedUndisclosed10 - 49Prague, Czech Republic
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Mooza Inspire | European Salesforce Partner, an alternative to local partners is a CRM consulting and SI company established in 2017. The team offers CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Fitzroy, Australia
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Email Marketing company Bower House Digital was founded in 2014. The agency provides Email Marketing and cloud consulting & SI, and is small.
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UndisclosedUndisclosed50 - 249Greenwood Village, CO
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Tectonic is a midsize CRM consulting and SI company. Founded in 2009, the team offers CRM consulting and SI and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed50 - 249McLean, VA
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Attain Partners is a midsize CRM consulting and SI company. They specialize in CRM consulting and SI and ERP consulting and SI and were founded in 2009.
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UndisclosedUndisclosed10 - 49Atlanta, GA
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NavYaan is a cloud consulting & SI company. Their team is located in Atlanta, Georgia and Madhapur, India and focuses on cloud consulting & SI and CRM consulting and SI.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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UndisclosedUndisclosed2 - 9Brooklyn, NY
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Magna Marketing is a cloud consulting & SI company established in 2017. The team focuses on cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999Paris, France
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NEXTEDIA is a cloud consulting & SI and Cybersecurity company. They are located in Paris, France and have midsize team of experts. Their services include cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249L'Aquila, Italy
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Founded in 2016, Gunpowder is a midsize L'Aquila, Italy-based app development firm. Their services include Mobile App Development and IoT development.
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UndisclosedUndisclosed50 - 249Tampa, FL
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CRM consulting and SI company EMS Consulting is in Tampa, Florida. Their services include CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Campbell, CA
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Arcsona, a CRM consulting and SI company, is headquartered in Campbell, California. Launched in 2011, the team provides CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Milano, Italy
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Nexus Advanced Technologies is a cloud consulting & SI company established in 2000. Their team offers cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Dublin, OH
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Valeo Cloud Consulting is a CRM consulting and SI company. Their small team is based in Dublin, Ohio. Their team specializes in CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Seoul, South Korea
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Located in Seoul, South Korea, DKBMC(디케이비엠시) is a midsize CRM consulting and SI company. Their services include CRM consulting and SI and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Somerville, MA
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Boston Research Journals is a Market Research company. They focus on Market Research and UX/UI Design and were established in 2020.
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UndisclosedUndisclosed250 - 999Marousi, Greece
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Founded in 2005, Cognity is an IT strategy consulting company. The company focuses on IT strategy consulting and BI & big data consulting & SI, and is midsize.
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UndisclosedUndisclosed10 - 49Chennai, India
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Launched in 2017, Bestir Software Services is a cloud consulting & SI company. The company offers cloud consulting & SI and CRM consulting and SI, and is small.
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UndisclosedUndisclosed250 - 999Chicago, IL
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Silvr Lining Group - A Spaulding Ridge Company, a cloud consulting & SI company, was founded in 2017. The midsize team specializes in cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249London, England
Services provided
CloudShift Group is a cloud consulting & SI company located in London, England. Established in 2015, the team focuses on cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999Richmond Hill, Canada
Services provided
Connex Telecommunications Inc., a midsize cloud consulting & SI company, is in Richmond Hill, Canada and Montréal, Canada. The team focuses on cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed250 - 999South Wharf, Australia
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Big data analytics company DCA - Database Consultants Australia focuses on BI & big data consulting & SI and cloud consulting & SI. They were founded in 1993.
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UndisclosedUndisclosed10 - 49Auckland, New Zealand
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Established in 2017, Be Intelligent is a CRM consulting and SI company. Their team provides CRM consulting and SI and IT strategy consulting.
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UndisclosedUndisclosed50 - 249København, Denmark
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Launched in 2014, Immeo P/S is an IT managed services company. The team offers IT managed services and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249København, Denmark
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Established in 2003, CSIS Security Group A/S is a midsize København, Denmark-based IT managed services company. Their team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Headquartered in Indianapolis, Indiana and Cincinnati, Ohio, Cross Cloud Ops, LLC is a small CRM consulting and SI company. The team specializes in CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9
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21 Knots is a CRM consulting and SI company. They are in Montreal, Canada and have small team. Their services include CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Pittsburgh, PA
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Uptima is a big data analytics company. The team provides BI & big data consulting & SI and cloud consulting & SI and is based in Pittsburgh, Pennsylvania and Haifa, Israel.
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UndisclosedUndisclosed50 - 249Kansas City, MO
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Torrent Consulting, a cloud consulting & SI company, was founded in 2013. The team offers cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49New York, NY
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Admin Within is a small CRM consulting and SI company headquartered in New York, New York. Their services include CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Putten, Netherlands
Services provided
Based in Putten, Netherlands and Coimbatore, India, Vanenburg is a cloud consulting & SI company. Launched in 2009, the team focuses on cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249New York, NY
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Saberpoint is an ERP consulting and SI company. They are located in New York, New York. Their team offers ERP consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Seattle, WA
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OTB Solutions is an ECM consulting and SI company established in 2002. The agency specializes in ECM consulting and SI and IT strategy consulting, and is small.
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UndisclosedUndisclosed50 - 249Hong Kong, Hong Kong
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DynaSys Solutions Limited, an IT strategy consulting company, specialize in IT strategy consulting and BI & big data consulting & SI. They were launched in 2008.
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UndisclosedUndisclosed10 - 49Shanghai, China
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HKBN JOS (Shanghai) Co., Ltd. Is a data analytics company. They are in Shanghai, China and have small team. Their services include BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9London, England
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Cloud consulting & SI company CloudSmart Consulting was established in 2017. The team specializes in cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Atlanta, GA
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SPAR Solutions is a CRM consulting and SI company. The Atlanta, Georgia-based agency was launched in 2003. Their team provides CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49San Diego, CA
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CRM consulting and SI company Corrao Group was established in 2002. The team offers CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Blackburn, England
Services provided
CRM consulting and SI company Cloudtal.com focuses on CRM consulting and SI and BI & big data consulting & SI. They were established in 2019.
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UndisclosedUndisclosed2 - 9Melbourne, Australia
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Omnivise Consulting is an IT strategy consulting company. Their small team of employees is in Melbourne, Australia. Their team focuses on IT strategy consulting and ECM consulting and SI.
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UndisclosedUndisclosed10 - 49Bordeaux, France
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2GEZER - CRM x DATA is a cloud consulting & SI company launched in 2019. Their team focuses on cloud consulting & SI and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
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Small cloud consulting & SI company Swan Technology Solutions, is in Melbourne, Australia. The team offers cloud consulting & SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Fu Zhou Shi, China
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Potevio Guomai Networks Ltd is a big data company. Their small team is located in Fu Zhou Shi, China and Beijing, China. Their services include BI & big data consulting & SI and cloud consulting &
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UndisclosedUndisclosed2 - 9Surry Hills, Australia
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NobleCX Pty Ltd is a cloud consulting & SI company in Surry Hills, Australia. They offer cloud consulting & SI and CRM consulting and SI and were launched in 2015.
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UndisclosedUndisclosed50 - 249Johannesburg, South Africa
Services provided
CloudSmiths is a CRM consulting and SI company. Their team is located in Johannesburg, South Africa and specializes in CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
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Founded in 2015, Specialisterne Brasil is a Customer Service Outsourcing company. The firm focuses on Customer Service Outsourcing and IT strategy consulting, and is midsize.
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UndisclosedUndisclosed50 - 249Arnhem, Netherlands
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Avisi is an IT strategy consulting company. Their midsize team is based in Arnhem, Netherlands and offers IT strategy consulting and Custom Software Development. The company was established in 2000.
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UndisclosedUndisclosed10 - 49Midrand, South Africa
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Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.9/40.018.6/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249Astana, Kazakhstan
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
85% IT Consulting15% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
32.3/40.017.2/20 Reviews7.5/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.1/40.016/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.