Innovative Software Solutions

TEAM International provides high-quality, cost-effective, and innovative solutions - tailored to fit your custom software development needs. Since our inception in 1991, we have prided ourselves on establishing and maintaining long-lasting relationships, spanning across different locations and industries.

Focused on scalability, flexibility, and agility. Our dedicated teams are built entirely to your needs. You request the technologies, skill levels, and development methodologies. We do the rest through our nearshore/offshore delivery centres in Ukraine, Poland, and Colombia; where we have over 500+ dedicated developers specializing in JAVA/Open Source, Microsoft, Web, and Mobile platforms.

 
$25,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
1991
Show all +
Lake Mary, FL
headquarters
  • TEAM International
    1145 Townpark Avenue #2201
    Lake Mary, FL 32746
    United States

Portfolio

Key clients: 
  • Bond International / Erecruit ,Telenor, Lulu, ITC, VaultMR, ON24, Conversant

Reviews

Sort by

Software Development for Staffing Software Platform

"They always provide strong management and support."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2016 - Ongoing
Project summary: 

TEAM International provides software development, QA testing, and configuration analysis working on a software product, with both standard and bespoke variations.

The Reviewer
 
51-200 Employees
 
Worthing, England
Richard Williams
Global Head of Software Engineering, erecruit
 
Verified
The Review
Feedback summary: 

Their services are excellent, with both the company and its clients impressed and satisfied with their deliverables, and some resources even taken on directly by clients. They manage the work smoothly with the higher level management offering effective support.

BACKGROUND

Please describe your company and your position there.

erecruit develops software for the staffing industry. I'm the global head of software engineering for our Adapt products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TEAM International?

We hired software developers, QA testers, and resources we call configuration analysts who use Adapt tooling to develop bespoke variations the product.

What were your goals for this project?

Adapt has been developed by a combination of on-shore and off-shore Indian resources. However, we were concerned with the abilities of the resources so were looking for higher skill levels to improve the output and quality.

SOLUTION

How did you select this vendor?

They came highly recommended by a client so we visited their offices to check them out. We were very impressed and proceeded with small teams initially. As our confidence increased, we grew the team sizes.

Can you go into detail about the services they provided and the scope of the project?

We had two teams, a Java-based development team with accompanying QA for our platform development, plus a configuration team with accompanying QA. They became the main team for developing and maintaining our U.K. standard system.

We later added another configuration team responsible for bespoke development for clients who require more than our standard offering.

What was the team composition?

The team sizes have varied over the years relative to our business needs. Currently, we have 30 resources.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

A number of our clients now employ resources who were originally on our roster to ensure they have good quality, which demonstrates the value that not only we, but all our clients, recognize. Since we merged with another company, we've begun a ramp up our TEAM resources to support our erecruit platform. This was due to the success we've had together.

How was project management arranged and how effective was it?

The communication is excellent, with daily contact via Skype and video conference calls. Jira is used for tracking and the details are good. The high-level management is very cooperative and the fact they are American at that level allows us to get the strongest possible communication, given the cultural differences.

They always provide strong management and support to their staff, and we also integrate the team with our own local resources to ensure good communication and steering throughout our agile scrum process.

What did you find most impressive about this company?

They employ intelligent people and have a strong affinity with local education. The people are their most impressive asset. They won't just say yes; they want to discuss and properly understand what it is you want them to do. Sometimes this comes across as a little arrogant for some, but this is where the U.S. management comes to the fore and ensures smooth running.

Are there any areas where they can improve?

Of course, nobody is perfect. For me, periodic proactive calls from the management structure—just to check we are happy—would be a nice improvement.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They delivered on time.
  • 4.0 Cost
    Value / within estimates
    It's difficult for them to compete with the very low cost of India, but they provide better value.
  • 4.5 Quality
    Service & deliverables
    I would always choose them for QA. They provide rigour and tremendous detail.
  • 5.0 NPS
    Willing to refer
    Yes, and I have done so to a family member.

Product Web Dev for Healthcare Company

“I’ve done outsourcing in other countries before, and this has been the best experience, by far.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Nov. 2015 - Ongoing
Project summary: 

TEAM International handles all web development services, including design and QA. They collaborate with the in-house team and run an iterative process to quickly produce results.

The Reviewer
 
1-10 Employees
 
Plano, Texas
Tony Scott
CEO, Vault Medical Records
 
Verified
The Review
Feedback summary: 

TEAM International strives to build the best product possible, proactively identifying ways to enhance it. They stay in constant communication, which fosters a positive and efficient relationship. They’re less expensive than other firms and have professional and experienced developers.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO for Vault Medical Records, a provider of online services to post-acute care hospitals and clinics. We work with places such as therapy clinics, inpatient rehab, outpatient locations, and home health facilities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TEAM International?

I needed a deep pool of talented development resources at an affordable price.

SOLUTION

What was the scope of their involvement?

TEAM International handled all of our web development services; all product development work goes through their technical and QA teams.

We didn’t provide TEAM International with any wireframes. We discussed the products and iteratively developed a solution. It’s a constant and highly collaborative cycle of building, evaluating, and adjusting.

Their designers work on user interface standards and create easy use workflows. We provide them concepts of what we want, and they’ll build the prototype. They built a custom solution based on a Java and JavaScript platform.

What is the team composition?

We have a team of 45 people, and we communicate with each of them directly.

How did you come to work with TEAM International?

They were a reference.

How much have you invested with them?

We’ve spent $2.5 million so far.

What is the status of this engagement?

We’ve been working together since November 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product functions well, and TEAM International is always looking for ways to innovate and make it better. They want it to be superior to anything else out on the market. They’re keen to deliver the best product possible.

How did TEAM International perform from a project management standpoint?

We do more product management than project management, but the whole process is highly iterative. We stay in constant contact so that there’s no lag in communication. We use conferencing bridge tools, virtual whiteboards, and video conferencing to enhance collaboration. They’re approachable and pay attention to our needs.

What did you find most impressive about them?

TEAM International always finds superior talent to fill their roles. I’ve done outsourcing in other countries before, and this has been the best experience, by far. We get things done quickly, and they have lots of creativity and positive energy.

They have a high value for dollar spent; I get much more out of them than I could get from the same number of developers in another country or organization. They’re all incredibly talented, professional, and respected.

Do you have any advice for future clients of theirs?

Make sure to use tools that allow for face-to-face collaboration. It’s the best way to generate ideas and create synergy in the partnership. Get to know their team and familiarize yourself with their skill set. A strong relationship will help everyone perform at their maximum ability.

5.0
Overall Score They're very good at what they do. I'm happy with the output.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer