Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Naperville, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 11 projectsCorporate Technologies is a managed IT services provider that offers comprehensive IT support, infrastructure management, and cybersecurity solutions. Clients consistently praise their responsiveness, professionalism, and ability to meet project deadlines, with approximately 90% of reviews highlighting their effective communication and timely problem resolution. They are recognized for their knowledgeable staff and customized solutions, making them a valuable partner in enhancing operational efficiency.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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UndisclosedUndisclosed50 - 249Tirana, Albania
Services provided
Facilization is a software development company. Launched in 2009, the team specializes in Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed10 - 49South Melbourne, Australia
Services provided
Trusted Impact Pty Ltd is a Cybersecurity company. Founded in 2006, the agency specializes in Cybersecurity.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$25,000+$50 - $99 / hr1,000 - 9,999New York, NYServices provided
See all 98 projectsVention is a versatile software development company specializing in AI, software development, and staff augmentation. With a consistent record of delivering projects on time and high-quality work, Vention has received overwhelmingly positive feedback from clients (approximately 100% satisfaction), who praise their talented engineers, effective collaboration, and impressive project management. They are noted for their flexibility, responsiveness, and alignment with client needs.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
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$1,000+$25 - $49 / hr50 - 249Surat, India
Services provided
OOZEE TECHNOLOGIES is a Surat, India-based IT strategy consulting company. Their services include IT strategy consulting and Custom Software Development.
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$1,000+$25 - $49 / hr50 - 249Noida, India
Services provided
Pacific IT Consulting Ltd. Is an IT strategy consulting and HR Consulting company launched in 1992. Their services include IT strategy consulting and HR Consulting.
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$1,000+< $25 / hr10 - 49Pantheeramkavu, India
Services provided
Launched in 2000, Magnifez Academy is a CRM consulting and SI company. Their team specializes in CRM consulting and SI and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Caracas, Venezuela
Services provided
IT strategy consulting company CSG Consultores de Sistemas y Gerencia is headquartered in Caracas, Venezuela. They provide IT strategy consulting and HR Consulting.
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UndisclosedUndisclosed10 - 49Kolkata, India
Services provided
Bizzman Web Pvt Ltd is a CRM consulting and SI company launched in 2018. The agency offers CRM consulting and SI and ERP consulting and SI, and is small.
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Featured
What are Featured Providers?
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 8 projectsFlairsTech is a versatile outsourcing company that provides customer support, technical services, project management, and graphic design across various industries. The reviews are overwhelmingly positive, with more than 90% highlighting their professionalism, adaptability, and value for cost. Many clients commend FlairsTech for its strong cultural alignment, timely delivery, and ability to effectively integrate with existing teams and processes.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 32 projectsDreamix is a software development company that specializes in custom solutions, team augmentation, and digital transformation across various industries, including aviation, construction, and IT services. Their reviews highlight a consistent pattern of high-quality deliverables, excellent project management, and proactive communication. Approximately 100% of reviewers praised Dreamix for their cultural fit and technical expertise, with no significant negative feedback noted.
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UndisclosedUndisclosed50 - 249Parramatta, Australia
Services provided
Adactin Group Pty. Ltd., a software development firm, is located in Parramatta, Australia. Established in 2011, the team specializes in Custom Software Development and Artificial Intelligence.
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Undisclosed$150 - $199 / hr2 - 9Cypress, TX
Services provided
Blaze IT is an ERP consulting and SI company. They provide ERP consulting and SI and CRM consulting and SI and are based in Cypress, Texas.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 38 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
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$1,000+< $25 / hr2 - 9Stratford upon Avon, England
Services provided
Insightful Dynamics is an IT strategy consulting company. Their small team is in Stratford upon Avon, England. Their services include IT strategy consulting.
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$1,000+$100 - $149 / hr2 - 9San Diego, CA
Services provided
WAVE.BAND is an other IT consulting and SI company based in San Diego, California. Launched in 2016, the team offers other IT consulting and SI and Call Center Services.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr50 - 249Beograd, SerbiaServices provided
See all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
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$10,000+Undisclosed50 - 249Bengaluru, India
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Sacumen is a Cybersecurity company. They were founded in 2016 and provide Cybersecurity.
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$1,000+Undisclosed10 - 49Hillsboro, OR
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Oxalis Solutions, LLC, a small custom software development firm and cloud consulting & SI company, is based in Hillsboro, Oregon. The team offers Custom Software Development and cloud consulting &
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$10,000+$100 - $149 / hr50 - 249Dubai, United Arab Emirates
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Data Capture Systems Co LLC is a mobile application development firm. They focus on Mobile App Development and IoT development and were founded in 1989.
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$1,000+$25 - $49 / hr10 - 49Pune, India
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Launched in 2019, Rede Consulting Services LLP is an IT strategy consulting company. Their team offers IT strategy consulting and Custom Software Development.
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UndisclosedUndisclosed50 - 249Bengaluru, India
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Midsize cloud consulting & SI company TABEXP APPS, is in Bengaluru, India. Their services include cloud consulting & SI.
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$1,000+< $25 / hrFreelancerNoida, India
Services provided
Shdatarescue is a Direct Marketing company. They specialize in Direct Marketing and BI & big data consulting & SI and are located in Noida, India.
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$1,000+$50 - $99 / hr10 - 49Den Haag, Netherlands
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3WebApps is an e-commerce development firm. The firm is based in Den Haag, Netherlands. Their team provides E-Commerce Development and Cybersecurity.
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UndisclosedUndisclosed50 - 249Ahmedabad, India
Services provided
Founded in 2009, ECS Biztech Ltd. Is a Cybersecurity company. The team specializes in Cybersecurity.
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$5,000+Undisclosed2 - 9Brisbane City, Australia
Services provided
Acumenis is a small Cybersecurity company located in Brisbane City, Australia and Toowoomba City, Australia. Their services include Cybersecurity.
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$1,000+$25 - $49 / hr50 - 249Bengaluru, India
Services provided
Based in Bengaluru, India, ZiniosEdge is an Enterprise App Modernization company. They specialize in Enterprise App Modernization and UX/UI Design.
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$5,000+$100 - $149 / hr10 - 49Armonk, NY
Services provided
ThorTech Solutions is a software development company and cloud consulting & SI company. They provide Custom Software Development and cloud consulting & SI and were launched in 2003.
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UndisclosedUndisclosed2 - 9Providencia, Chile
Services provided
LeanSight Consulting is a Business Consulting company established in 2009. The team focuses on Business Consulting and IT strategy consulting.
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$1,000+$25 - $49 / hr50 - 249Noida, India
Services provided
Founded in 2017, FirmsData is a Cybersecurity company. Located in Noida, India, the team focuses on Cybersecurity.
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UndisclosedUndisclosed50 - 249Ahmedabad, India
Services provided
PeoplActive is a Cybersecurity company. The team is based in Lewes, Delaware and Hampshire, England, and their services include Cybersecurity.
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$1,000+$25 - $49 / hr10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
SankalpIT Services Pvt. Ltd. Is an IT strategy consulting company. Their team is located in Sahibzada Ajit Singh Nagar, India. The company focuses on IT strategy consulting and IT staff
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UndisclosedUndisclosed10 - 49Sandy Springs, GA
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Cloud consulting & SI company Seequelle HCM offers cloud consulting & SI and Custom Software Development. They were established in 2015.
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$1,000+< $25 / hr10 - 49Bhubaneswar, India
Services provided
Launched in 2021, LAST is a small Cybersecurity and Application Testing company. Their team provides Cybersecurity and Application Testing.
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$1,000+$50 - $99 / hr50 - 249Edison, NJ
Services provided
IT strategy consulting company NuAIg AI Consulting was established in 2020. The midsize team offers IT strategy consulting and IT staff augmentation.
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$5,000+$25 - $49 / hr50 - 249Bengaluru, India
Services provided
WoWExp Technologies, an Other Application Development company, provide Other Application Development and IT strategy consulting. They were established in 2019.
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UndisclosedUndisclosed10 - 49Fyshwick, Australia
Services provided
Business Consulting company upstream was established in 2015. The small team specializes in Business Consulting and CRM consulting and SI.
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$100,000+$50 - $99 / hr50 - 249Prague, Czech Republic
Services provided
Stratox Enterprises, an Enterprise App Modernization company, is located in Prague, Czech Republic. They provide Enterprise App Modernization and Custom Software Development.
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$10,000+$100 - $149 / hr50 - 249Ottawa, Canada
Services provided
Ideabytes is an Ottawa, Canada-based user experience agency. They specialize in UX/UI Design and Cybersecurity.
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$1,000+$50 - $99 / hr2 - 9London, England
Services provided
Headquartered in London, England, Cynance is a Cybersecurity company. Established in 2019, the team specializes in Cybersecurity.
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$10,000+$50 - $99 / hr50 - 249Melbourne, Australia
Services provided
Founded in 2019, itop is a midsize Melbourne, Australia-based IT strategy consulting company. Their team provides IT strategy consulting and IT staff augmentation.
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$5,000+$100 - $149 / hr50 - 249San Ramon, CA
Services provided
IntelliBuddies is a custom software development firm established in 2015. The company offers Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Frisco, TX
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Brady Billing , a cloud consulting & SI company, is in Frisco, Texas. Founded in 2016, the team provides cloud consulting & SI.
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$1,000+Undisclosed50 - 249Hong Kong, Hong Kong
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Located in Hong Kong, Hong Kong, New iMedia is a PPC agency. The team offers Pay Per Click and IT strategy consulting.
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$1,000+$100 - $149 / hr2 - 9Newton Aycliffe, England
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IT managed services and other IT consulting and SI company InfoSec Governance is in Newton Aycliffe, England. The team focuses on IT managed services and other IT consulting and SI.
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$10,000+$50 - $99 / hr10 - 49Nijmegen, Netherlands
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Factor Blue is a Nijmegen, Netherlands-based e-commerce development company. They focus on E-Commerce Development and IT strategy consulting and were established in 2010.
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$1,000+$100 - $149 / hr10 - 49Berwyn, PA
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IT strategy consulting company NxtStep is headquartered in Berwyn, Pennsylvania. Launched in 2009, the team provides IT strategy consulting and Custom Software Development.
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$25,000+Undisclosed50 - 249
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In , The Big Search is a midsize Business Consulting company. The team offers Business Consulting and IT strategy consulting.
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$1,000+Undisclosed10 - 49Bhubaneswar, India
Services provided
Small web design company Futurios Technologies, is in Bhubaneswar, India. The team specializes in Web Design and IT strategy consulting.
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$5,000+$25 - $49 / hr50 - 249Madhapur, India
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Founded in 2004, Osmosys Software Solutions Private Limited is a midsize CRM consulting and SI company. Their services include CRM consulting and SI and Mobile App Development.
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$1,000+< $25 / hr10 - 49
Services provided
Headquartered in Dubai, United Arab Emirates, TACS Contracting is a small IT managed services company. Their services include IT managed services and other IT consulting and SI.
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$10,000+$100 - $149 / hr10 - 49Middletown, DE
Services provided
Founded in 2019, JULIE SECURITY is a small Middletown, Delaware-based Cybersecurity company. Their team offers Cybersecurity.
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$25,000+$100 - $149 / hr10 - 49
Services provided
AI EdgeLabs is a small Dover, Delaware-based Cybersecurity company. Their services include Cybersecurity.
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$1,000+< $25 / hr10 - 49
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Launched in 2019, The Intect is a Cybersecurity company. Their services include Cybersecurity.
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$5,000+$150 - $199 / hr2 - 9Atlanta, GA
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Small Cybersecurity company Asteros, is based in Atlanta, Georgia. Their services include Cybersecurity.
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UndisclosedUndisclosed2 - 9San Juan, Puerto Rico
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Located in San Juan, Puerto Rico, Tu Cerrajero PR is a Cybersecurity company. The team focuses on Cybersecurity.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.9/40.018.6/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.4/40.015.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
37/40.020/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
85% IT Consulting15% Other -
$5,000+$50 - $99 / hr50 - 249Astana, Kazakhstan
Ability to deliver
35/40.017.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35.4/40.017/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
32.3/40.017.2/20 Reviews7.5/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34.2/40.015.8/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+$200 - $300 / hr1,000 - 9,999New York, NY
Ability to deliver
34.2/40.017/20 Reviews7.8/10 Clients & Experience9.4/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.1/40.016/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Why Manufacturing IT Strategy Drives Smart Factory Success
Your smart manufacturing ROI depends on IT infrastructure. Explore the 4 critical foundations, real case studies, and a practical 4-phase implementation...
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.