Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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UndisclosedUndisclosed2 - 9Schaumburg, IL
Services provided
Fort Knox Data Migration Services is a CRM consulting and SI company. They offer CRM consulting and SI and are located in Schaumburg, Illinois.
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UndisclosedUndisclosed2 - 9Nan Jing Shi, China
Services provided
Redoor Information Technology Co., Ltd. Is a HR Consulting company. The company is in Nan Jing Shi, China and Shenzhen, China. Their services include HR Consulting and IT managed services.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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UndisclosedUndisclosed10 - 49
Services provided
Founded in 2021, IT Smart Connected 360, a small CRM consulting and SI company, is in Mexico City, Mexico. Their services include CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Sheffield, England
Services provided
CRM consulting and SI company Maven Technology Services provides CRM consulting and SI and E-Commerce Development. They are headquartered in Sheffield, England.
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UndisclosedUndisclosed10 - 49Warszawa, Poland
Services provided
Wavy Apps is a CRM consulting and SI company. Their small team is in Warszawa, Poland. Their services include CRM consulting and SI.
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UndisclosedUndisclosed2 - 9
Services provided
Suzhou Wangfan Network Technology Co., Ltd. Is a data analytics company. Their team is headquartered in China and focuses on BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed2 - 9Perth, Australia
Services provided
Founded in 2019, Team Marketing Agency is a CRM consulting and SI company. The firm provides CRM consulting and SI and Advertising.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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UndisclosedUndisclosed2 - 9Goose Creek, SC
Services provided
Violet Consulting, LLC is a CRM consulting and SI company. The Goose Creek, South Carolina-based team provides CRM consulting and SI.
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UndisclosedUndisclosed250 - 999Chișinău, Moldova
Services provided
KIVORK is a midsize Chișinău, Moldova-based IT managed services company. The team offers IT managed services and Custom Software Development.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed10 - 49Santiago de Surco, Peru
Services provided
Established in 2020, BlueTech Group is a small Santiago de Surco, Peru-based CRM consulting and SI company. Their team offers CRM consulting and SI.
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UndisclosedUndisclosed10 - 49
Services provided
Guo Jiu Big Data Co., Ltd. Is a data analytics company. Launched in 2016, the team offers BI & big data consulting & SI and IoT development.
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UndisclosedUndisclosed10 - 49Chang Sha Shi, China
Services provided
IT managed services and software development firm Hunan BLRISE Information Technology Co., Ltd. Is in Chang Sha Shi, China. Their services include IT managed services and Custom Software
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UndisclosedUndisclosed10 - 49Nan Chang Shi, China
Services provided
Jiangxi Huayu Software Co., Ltd., an IT managed services and custom software development firm, was launched in 2014. The small team focuses on IT managed services and Custom Software Development.
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UndisclosedUndisclosed2 - 9Shrewsbury, MA
Services provided
Kravit Group is a CRM consulting and SI company launched in 2011. The team focuses on CRM consulting and SI and is headquartered in Shrewsbury, Massachusetts.
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UndisclosedUndisclosed2 - 9Little Birch, WV
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Edgell Development is a CRM consulting and SI company. Headquartered in Little Birch, West Virginia, the company was established in 2020. Their team focuses on CRM consulting and SI and Blockchain.
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UndisclosedUndisclosed10 - 49Coorparoo, Australia
Services provided
A1CRM is a CRM consulting and SI company. Founded in 2015, their team specializes in CRM consulting and SI and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
JAX Consulting is a CRM consulting and SI company headquartered in Spokane, Washington. They offer CRM consulting and SI and were founded in 2021.
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UndisclosedUndisclosed10 - 49Stockholm, Sweden
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Xceed Technology AB is a small Stockholm, Sweden-based CRM consulting and SI company. The team offers CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Montréal, Canada
Services provided
CRM consulting and SI company Terrabbit is located in Montréal, Canada. Their services include CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Saint Paul, MN
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HighCloud Solutions is a CRM consulting and SI company. Launched in 2015, the team specializes in CRM consulting and SI and IT staff augmentation. The firm is headquartered in Saint Paul, Minnesota.
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UndisclosedUndisclosed50 - 249Montreal, Canada
Services provided
In Montreal, Canada, Munvo is a CRM consulting and SI company. They provide CRM consulting and SI and were founded in 2005.
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UndisclosedUndisclosed50 - 249Huixquilucan, Mexico
Services provided
CRM consulting and SI company BXTiCX was founded in 2017. The company specializes in CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
Champcon Consulting, a CRM consulting and SI company, is in Houston, Texas. They offer CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Bartlett, IL
Services provided
Ahava Services, a CRM consulting and SI and mobile app development firm, was founded in 2015. The small team specializes in CRM consulting and SI and Mobile App Development.
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UndisclosedUndisclosed2 - 9
Services provided
Relevate Consulting, a Marketing Strategy company, was founded in 2020. The team specializes in Marketing Strategy and Digital Strategy.
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UndisclosedUndisclosed50 - 249San Antonio, TX
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Silotech Group, Inc is a midsize San Antonio, Texas-based IT managed services company. The team focuses on IT managed services.
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UndisclosedUndisclosed2 - 9Aldie, VA
Services provided
Launched in 2018, JourneyBlazers is a CRM consulting and SI company. The team specializes in CRM consulting and SI and is based in Aldie, Virginia.
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UndisclosedUndisclosed2 - 9Pune, India
Services provided
Launched in 2019, Saleon Consulting is a CRM consulting and SI company. The company specializes in CRM consulting and SI, and is small.
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UndisclosedUndisclosed10 - 49London, England
Services provided
Upper Sigma is a CRM consulting and SI company. They are in London, England and have small team of experts. Their services include CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Recife, Brazil
Services provided
Dreamm Tecnologia, a CRM consulting and SI company, was founded in 2017. The agency offers CRM consulting and SI, and is small.
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UndisclosedUndisclosed2 - 9Zürich, Switzerland
Services provided
Small CRM consulting and SI company AllyAllez GmbH, is located in Zürich, Switzerland. The team specializes in CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Oklahoma City, OK
Services provided
Launched in 2020, BoldRamp is a small Oklahoma City, Oklahoma-based CRM consulting and SI company. Their services include CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Leeds, England
Services provided
Alscient is a CRM consulting and SI company. They were launched in 2010 and focus on CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Causeway Bay, Hong Kong
Services provided
Eleven Digital is an Email Marketing and CRM consulting and SI company in Causeway Bay, Hong Kong. They specialize in Email Marketing and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
Tecnita Inc, a CRM consulting and SI company, is located in Toronto, Canada. The team offers CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Covilhã, Portugal
Services provided
Kompetenza, a CRM consulting and SI company, was launched in 2018. The team specializes in CRM consulting and SI and is in Covilhã, Portugal.
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UndisclosedUndisclosed10 - 49Melbourne, Australia
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In Melbourne, Australia, The Lumery is a CRM consulting and SI company. They offer CRM consulting and SI and were founded in 2017.
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UndisclosedUndisclosed2 - 9
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Founded in 2020, Savvy Data Cloud Consulting is a CRM consulting and SI company. The small team focuses on CRM consulting and SI.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
Mediapost Martech is a CRM consulting and SI company. The team focuses on CRM consulting and SI, and the agency is based in București, Romania.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
IT Solutions Architects is a CRM consulting and SI company. Their small team of employees is located in Kraków, Poland. Their team specializes in CRM consulting and SI and Mobile App Development.
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UndisclosedUndisclosed10 - 49Madrid, Spain
Services provided
Calibre 360 Consulting, a CRM consulting and SI company, offer CRM consulting and SI. They were founded in 2017.
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UndisclosedUndisclosed2 - 9Santa Ana, CA
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Thompson Technology is a small CRM consulting and SI company based in Santa Ana, California. The team provides CRM consulting and SI.
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UndisclosedUndisclosed10 - 49
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Founded in 2020, Orange Digital CX is a Digital Strategy and CRM consulting and SI company. Their services include Digital Strategy and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9
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Nimbus Tech Consulting is a Milwaukee, Wisconsin-based CRM consulting and SI company. They focus on CRM consulting and SI and Custom Software Development and were established in 2018.
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UndisclosedUndisclosed2 - 9Château-Gontier-sur-Mayenne, France
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CRM consulting and SI company Agence Bamsoo was founded in 2016. In Château-Gontier-sur-Mayenne, France, the team focuses on CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Albany, CA
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Strategic Organizing Systems, a CRM consulting and SI company, is based in Albany, California. They provide CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Zürich, Switzerland
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Kreis 1 Consulting, a CRM consulting and SI company, was launched in 2018. The team specializes in CRM consulting and SI and is located in Zürich, Switzerland.
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UndisclosedUndisclosed50 - 249Fairfax, VA
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Vision Point Systems is a CRM consulting and SI company launched in 2002. The team provides CRM consulting and SI and is based in Fairfax, Virginia and London, England.
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UndisclosedUndisclosed10 - 49Burlington, MA
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CRM consulting and SI company Engagys LLC is headquartered in Burlington, Massachusetts. They specialize in CRM consulting and SI and Custom Software Development and were launched in 2017.
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UndisclosedUndisclosed10 - 49Köln, Germany
Services provided
KERUN.ONE is a CRM consulting and SI and Business Consulting company headquartered in Köln, Germany. Established in 2019, the team specializes in CRM consulting and SI and Business Consulting.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
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![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.