Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider specializing in IT support, server management, and cybersecurity solutions. Their reviews are overwhelmingly positive, with approximately 90% of clients highlighting their responsiveness, professionalism, and technical expertise. Many clients appreciate their proactive approach to IT management and the seamless transitions they facilitate, with nearly 70% noting improvements in efficiency and system reliability.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
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UndisclosedUndisclosed10 - 49Subiaco, Australia
Services provided
Leap Consulting is an IT managed services company. In Subiaco, Australia, the company was established in 2004. Their services include IT managed services.
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UndisclosedUndisclosed50 - 249Surry Hills, Australia
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Ericom, an IT managed services company, was launched in 1993. The agency specializes in IT managed services.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 60 projectsLeobit is a software development company specializing in AI and mobile application solutions, catering to diverse industry needs such as FinTech, IoT, and digital marketing. Reviews consistently praise their technical expertise, strategic partnership approach, and on-time delivery, with 100% of feedback highlighting their reliability and effective communication. Leobit’s ability to adapt to changing requirements and offer innovative solutions is universally recognized by their clients.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT solutions provider specializing in custom software development, cloud services, and IT support, with projects including Azure migrations and custom portal development. Reviews indicate a high level of client satisfaction, with 90% praising their project management, expertise, and responsiveness. Clients commend their ability to deliver tailored solutions while maintaining excellent communication and support.
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
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UndisclosedUndisclosed2 - 9Guildford, Australia
Services provided
Major Security Services is a Guildford, Australia-based IT managed services company. They provide IT managed services and were founded in 2007.
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UndisclosedUndisclosed10 - 49Fyshwick, Australia
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IT managed services company Sliced Tech is located in Fyshwick, Australia. They specialize in IT managed services and were established in 2011.
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UndisclosedUndisclosed250 - 999Macquarie Park, Australia
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Launched in 2002, Ethan Group is an IT managed services company. The firm provides IT managed services, and is midsize.
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UndisclosedUndisclosed10 - 49Silverwater, Australia
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Excite IT, an IT managed services company, is headquartered in Silverwater, Australia. Founded in 2007, the team specializes in IT managed services.
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UndisclosedUndisclosed2 - 9Sydney, Australia
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In Sydney, Australia, Saxons IT Solutions is an IT managed services company. The team provides IT managed services.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a custom software development company known for delivering tailored solutions such as POS systems, HR software, CRM systems, and ERP platforms. With 100% positive feedback, reviewers emphasize their exceptional project management skills, timely delivery, and deep understanding of client needs. Notably, 80% of reviews highlight their ability to adapt to specific requirements and their commitment to quality, while all reviewers commend their professionalism and responsiveness.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
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UndisclosedUndisclosed2 - 9Castle Hill, Australia
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Itek Managed Services is an IT managed services company. They are based in Castle Hill, Australia and have small team. They focus on IT managed services.
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UndisclosedUndisclosed2 - 9El Paso, TX
Services provided
Accounting company Southwest Finance Management Group focuses on Accounting and IT managed services. They are in El Paso, Texas.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 41 projectsAccedia is a software development company with a strong focus on custom application development, integration, and IT project management. The firm is consistently praised for its project management excellence, timely delivery, and ability to integrate smoothly with client teams. Approximately 100% of reviewers highlight Accedia's technical expertise and adaptability, while 85% note their proactive communication and strategic alignment with client goals, leading to significant operational improvements and client satisfaction.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a specialized IT recruitment agency focusing on staff augmentation and consulting services, particularly in cybersecurity, software development, and technical leadership. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, responsiveness, and ability to deliver high-quality candidates quickly. Impressively, 70% of reviewers appreciated their alignment with company culture and values, underscoring their role as a reliable and strategic partner.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
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UndisclosedUndisclosed1,000 - 9,999Port Melbourne, Australia
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IT managed services company MSS Security specializes in IT managed services. They are headquartered in Port Melbourne, Australia.
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UndisclosedUndisclosed2 - 9South Melbourne, Australia
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Established in 2006, Onsite Helper is a small IT managed services company. Their team offers IT managed services.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 37 projectsDreamix is a versatile software development company specializing in custom software solutions, data management platforms, and DevOps services. Approximately 100% of reviewers praise their technical expertise, timely delivery, and exceptional communication. The company is noted for its strong cultural fit and value for cost, with no significant areas for improvement mentioned by clients.
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 40 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is an IT outsourcing and staff augmentation company, offering high-quality engineering talent and seamless collaboration. Reviewers highlight their reliability, professionalism, and strong cultural alignment, with 100% positive feedback emphasizing their prompt communication and successful project management. Clients appreciate their ability to enhance hiring processes and deliver cost-effective solutions, with no noted areas for improvement.
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UndisclosedUndisclosed10 - 49
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Micro Response is a small IT managed services company established in 1991. Their team focuses on IT managed services.
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UndisclosedUndisclosed2 - 9South Melbourne, Australia
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Inteo Consulting is an IT managed services company. The small South Melbourne, Australia-based team provides IT managed services. The agency was launched in 2017.
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UndisclosedUndisclosed50 - 249South Melbourne, Australia
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IT managed services company National Protective Services was established in 1988. The midsize team focuses on IT managed services.
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UndisclosedUndisclosed10 - 49South Melbourne, Australia
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Small IT managed services company BGW Technologies, is located in South Melbourne, Australia. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Coopers Plains, Australia
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IT managed services company Cymax was launched in 1996. The team provides IT managed services.
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UndisclosedUndisclosed10 - 49Surry Hills, Australia
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SEERS is an IT managed services company. Established in 2011, the agency is in Surry Hills, Australia. Their team focuses on IT managed services.
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UndisclosedUndisclosed10 - 49Woolloongabba, Australia
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Veracity is an IT managed services company launched in 2006. The agency provides IT managed services, and is small.
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UndisclosedUndisclosed2 - 9Miami, FL
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Information Consultants, Inc. (ICONS Inc) is a Corporate Training & Coaching and ECM consulting and SI company. Their team offers Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Townsville, Australia
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ADITS is a Townsville, Australia-based IT managed services company. They specialize in IT managed services.
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UndisclosedUndisclosed1,000 - 9,999North Sydney, Australia
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Based in North Sydney, Australia, NTT Security is a large IT managed services company. The team offers IT managed services.
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UndisclosedUndisclosed50 - 249Verona, WI
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Naviant Inc. Is an ECM consulting and SI and Business Consulting company. The Verona, Wisconsin-based agency was founded in 1986. Their team provides ECM consulting and SI and Business Consulting.
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UndisclosedUndisclosed10 - 49Carlton, Australia
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IT managed services company Geidi IT Services was launched in 2000. The team offers IT managed services.
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UndisclosedUndisclosed2 - 9
Services provided
Business Technologies Group is an IT managed services company. In Meridian, Mississippi, the agency provides IT managed services.
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UndisclosedUndisclosed10 - 49Billings, MT
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The Connect Group, an IT managed services company, is headquartered in Billings, Montana. They provide IT managed services and were established in 1991.
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UndisclosedUndisclosed2 - 9Narre Warren, Australia
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Phoenix Austec is an IT managed services company. They were established in 2007, and their services include IT managed services.
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UndisclosedUndisclosed2 - 9Biggera Waters, Australia
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IT managed services company Aztech Integrated Systems Pty Ltd was launched in 2005. Located in Biggera Waters, Australia, the team focuses on IT managed services.
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UndisclosedUndisclosed10 - 49Geebung, Australia
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IT Masters is an IT managed services company. Their small team is headquartered in Geebung, Australia. Their team specializes in IT managed services.
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UndisclosedUndisclosed2 - 9Dallas, TX
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Clockwork Technology, LLC is an Accounting company. They are headquartered in Dallas, Texas. Their team specializes in Accounting and Custom Software Development.
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$5,000+$25 - $49 / hr10 - 49
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Duaoweb is a small Puntarenas, Chile-based IT managed services company. The team focuses on IT managed services and Web Design.
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UndisclosedUndisclosed2 - 9Sydney, Australia
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Challis & Company is a CRM consulting and SI company. Their small team of employees is in Sydney, Australia. Their team provides CRM consulting and SI.
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UndisclosedUndisclosed250 - 999Washington, DC
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Cogent Communications is a Washington, District of Columbia-based data analytics company. They provide BI & big data consulting & SI and IoT development.
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UndisclosedUndisclosed10 - 49Sydney, Australia
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LimeBridge Australia is a CRM consulting and SI company located in Sydney, Australia. The team provides CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Colorado Springs, CO
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Engine23 is an Advertising company. They specialize in Advertising and E-Commerce Development and were launched in 2013.
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$5,000+$25 - $49 / hr50 - 249
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Datalogic is an IT managed services company founded in 1987. The team offers IT managed services and Custom Software Development and is located in Montevideo, Uruguay.
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UndisclosedUndisclosed50 - 249Stuttgart, Germany
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PVS Relationship Services GmbH & Co. KG is an answering service. They specialize in Call Center Services and CRM consulting and SI and were founded in 2018. The agency is in Stuttgart, Germany.
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UndisclosedUndisclosed50 - 249Winnipeg, Canada
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Imaginet is an app development firm. The Winnipeg, Canada-based company was founded in 1997. Their services include Mobile App Development and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Quito, Ecuador
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Bi Solutions S.A is a small Quito, Ecuador-based data analytics company. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999Los Gatos, CA
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Impetus is a large Los Gatos, California-based data analytics company. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Lenexa, KS
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Yotabites Consulting is a data analytics company. They are based in Lenexa, Kansas and have small team of experts. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Lexington, KY
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Data Solutions Incorporated is a big data analytics company. Located in Lexington, Kentucky, their small team offers BI & big data consulting & SI. The firm was founded in 1985.
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UndisclosedUndisclosed10 - 49Las Vegas, NV
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Applied Analysis is a big data analytics company. They offer BI & big data consulting & SI and are based in Las Vegas, Nevada.
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UndisclosedUndisclosed2 - 9Oklahoma City, OK
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In Oklahoma City, Oklahoma, Data System Consultants is a small business intelligence company. The team offers BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Savio Nassar Consulting is a small Toronto, Canada-based Event Marketing company. The team provides Event Marketing and Branding.
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UndisclosedUndisclosed2 - 9Bearsden, Scotland
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Gillidanda is a small Bearsden, Scotland-based web design agency. The team provides Web Design and Web Development.
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UndisclosedUndisclosed2 - 9Nairobi, Kenya
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Nakala Analytics is a big data company. They are located in Nairobi, Kenya and have small team. They provide BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Ashmore, Australia
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NetEffects is an IT managed services company. Established in 1999, the company is based in Ashmore, Australia. Their team provides IT managed services.
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UndisclosedUndisclosed2 - 9Belo Horizonte, Brazil
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Neimar Design and Technology is a Belo Horizonte, Brazil-based mobile app development firm. Their services include Mobile App Development and Digital Strategy.
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UndisclosedUndisclosed1,000 - 9,999Brasilia, Brazil
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Launched in 1983, CTIS is a large IT managed services company. Their team provides IT managed services and Custom Software Development.
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UndisclosedUndisclosedFreelancer
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Paul Waring , a custom software development firm, is headquartered in Manchester, England. Established in 2015, the team focuses on Custom Software Development and IT managed services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
37.3/40.017.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.3/40.020/20 Reviews8.3/10 Clients & Experience8.1/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.6/40.019/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr250 - 999Gliwice, Poland
Ability to deliver
39.1/40.019.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34.8/40.017.6/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
32% IT Consulting68% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.9/40.018.2/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.