Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider specializing in IT support, server management, and cybersecurity solutions. Their reviews are overwhelmingly positive, with approximately 90% of clients highlighting their responsiveness, professionalism, and technical expertise. Many clients appreciate their proactive approach to IT management and the seamless transitions they facilitate, with nearly 70% noting improvements in efficiency and system reliability.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
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UndisclosedUndisclosed10 - 49West Leederville, Australia
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SVT Engineering Consultants is an ERP consulting and SI company launched in 1987. The firm offers ERP consulting and SI.
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UndisclosedUndisclosed2 - 9Brompton, Australia
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Founded in 1993, Applidyne is an ERP consulting and SI company. The team offers ERP consulting and SI and is based in Brompton, Australia.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 60 projectsLeobit is a software development company specializing in AI and mobile application solutions, catering to diverse industry needs such as FinTech, IoT, and digital marketing. Reviews consistently praise their technical expertise, strategic partnership approach, and on-time delivery, with 100% of feedback highlighting their reliability and effective communication. Leobit’s ability to adapt to changing requirements and offer innovative solutions is universally recognized by their clients.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT solutions provider specializing in custom software development, cloud services, and IT support, with projects including Azure migrations and custom portal development. Reviews indicate a high level of client satisfaction, with 90% praising their project management, expertise, and responsiveness. Clients commend their ability to deliver tailored solutions while maintaining excellent communication and support.
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
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UndisclosedUndisclosedFreelancerBearsden, Scotland
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Web development firm Fraser Murray was founded in 2011. The team focuses on Web Development and IT managed services and is headquartered in Bearsden, Scotland.
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UndisclosedUndisclosed10 - 49Melbourne, Australia
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Australian Healthcare Associates is a CRM consulting and SI company launched in 1992. The agency offers CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Sydney, Australia
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Launched in 2013, Clade Solutions is a small big data analytics company and Mobile & App Marketing company. Their team specializes in BI & big data consulting & SI and Mobile & App Marketing.
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UndisclosedUndisclosed10 - 49Sydney, Australia
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IBT (Integrated Business Technologies) is a data analytics company. In Sydney, Australia, the firm offers BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Adelaide, Australia
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Pernix is a big data company. Established in 2015, the firm is located in Adelaide, Australia. Their services include BI & big data consulting & SI.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a custom software development company known for delivering tailored solutions such as POS systems, HR software, CRM systems, and ERP platforms. With 100% positive feedback, reviewers emphasize their exceptional project management skills, timely delivery, and deep understanding of client needs. Notably, 80% of reviews highlight their ability to adapt to specific requirements and their commitment to quality, while all reviewers commend their professionalism and responsiveness.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
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UndisclosedUndisclosed2 - 9Vaughan, Canada
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Small custom software development firm and IT managed services company Fujitech Technologies , is based in Vaughan, Canada. The team offers Custom Software Development and IT managed services.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Jerika is a small IT managed services company based in Toronto, Canada. Their services include IT managed services.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 41 projectsAccedia is a software development company with a strong focus on custom application development, integration, and IT project management. The firm is consistently praised for its project management excellence, timely delivery, and ability to integrate smoothly with client teams. Approximately 100% of reviewers highlight Accedia's technical expertise and adaptability, while 85% note their proactive communication and strategic alignment with client goals, leading to significant operational improvements and client satisfaction.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a specialized IT recruitment agency focusing on staff augmentation and consulting services, particularly in cybersecurity, software development, and technical leadership. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, responsiveness, and ability to deliver high-quality candidates quickly. Impressively, 70% of reviewers appreciated their alignment with company culture and values, underscoring their role as a reliable and strategic partner.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
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UndisclosedUndisclosed10 - 49
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Magstar Inc Total Retail, a custom software development company and CRM consulting and SI company, is in Toronto, Canada. The team specializes in Custom Software Development and CRM consulting and
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UndisclosedUndisclosed10 - 49Toronto, Canada
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Quillsoft, a software development firm, was founded in 2000. Headquartered in Toronto, Canada, the team specializes in Custom Software Development and other IT consulting and SI.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 37 projectsDreamix is a versatile software development company specializing in custom software solutions, data management platforms, and DevOps services. Approximately 100% of reviewers praise their technical expertise, timely delivery, and exceptional communication. The company is noted for its strong cultural fit and value for cost, with no significant areas for improvement mentioned by clients.
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 40 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is an IT outsourcing and staff augmentation company, offering high-quality engineering talent and seamless collaboration. Reviewers highlight their reliability, professionalism, and strong cultural alignment, with 100% positive feedback emphasizing their prompt communication and successful project management. Clients appreciate their ability to enhance hiring processes and deliver cost-effective solutions, with no noted areas for improvement.
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UndisclosedUndisclosed2 - 9
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Opichi, an e-commerce development firm, specializes in E-Commerce Development and IT managed services. The firm is located in Buffalo, New York.
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UndisclosedUndisclosed10 - 49Tulsa, OK
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Momentum3 is a small software development firm. Founded in 2014, the team provides Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Clarksville, TN
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CrossPath Telecom Network® is an IT managed services company established in 2013. The agency offers IT managed services.
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UndisclosedUndisclosed2 - 9Overland Park, KS
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Heritage Computer Consulting & Services Inc is a big data company. Launched in 1991, the team specializes in BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed2 - 9Overland Park, KS
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In Overland Park, Kansas, Bridgewater Consulting is a small big data company. The team provides BI & big data consulting & SI and Business Consulting.
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UndisclosedUndisclosed2 - 9Kansas City, KS
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Packet Layer, a small IT managed services and website development company, is based in Kansas City, Kansas. Their services include IT managed services and Web Development.
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UndisclosedUndisclosed10 - 49Decatur, IL
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May, Cocagne & King, P.C. Is an Accounting company. Their small team is located in Decatur, Illinois and specializes in Accounting and IT managed services. The firm was founded in 1970.
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UndisclosedUndisclosed2 - 9Peachtree City, GA
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Country Fried Creative is a graphic design agency launched in 2011. The team specializes in Graphic Design and other IT consulting and SI and is headquartered in Peachtree City, Georgia.
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UndisclosedUndisclosed2 - 9Honolulu, HI
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POS hawaii is a CRM consulting and SI company. The Honolulu, Hawaii-based team specializes in CRM consulting and SI and Application Management & Support.
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UndisclosedUndisclosed50 - 249Kansas City, MO
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MarksNelson is an Accounting company. The Kansas City, Missouri-based agency was launched in 1968. Their services include Accounting and Custom Software Development.
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UndisclosedUndisclosed2 - 9Topeka, KS
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Simply Solutions, an Accounting company, focuses on Accounting and other IT consulting and SI. The company is located in Topeka, Kansas.
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UndisclosedUndisclosed10 - 49Lexington, KY
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Central Business Systems, Inc., an IT managed services company, is located in Lexington, Kentucky. They focus on IT managed services.
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UndisclosedUndisclosed50 - 249Lexington, KY
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Software Information Systems is an IT managed services and IT staff augmentation company established in 1982. In Lexington, Kentucky, the team focuses on IT managed services and IT staff
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UndisclosedUndisclosed2 - 9Louisville, KY
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IT managed services and website development company V-Soft Consulting specializes in IT managed services and Web Development. They were founded in 1997.
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UndisclosedUndisclosed2 - 9Lexington, KY
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ISTAM Computer Services, an IT managed services company, is in Lexington, Kentucky. The team specializes in IT managed services.
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UndisclosedUndisclosed10 - 49Crestwood, KY
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MCM Kramer Technology Solutions, an IT managed services company, was founded in 1986. The team offers IT managed services and is located in Crestwood, Kentucky.
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UndisclosedUndisclosedFreelancerHonolulu, HI
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Leadership Works, LLC, a small CRM consulting and SI and Business Consulting company, is based in Honolulu, Hawaii. The team provides CRM consulting and SI and Business Consulting.
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UndisclosedUndisclosedFreelancerPukalani, HI
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Located in Pukalani, Hawaii, PlayBook Consulting Group is a small CRM consulting and SI company. Their services include CRM consulting and SI.
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UndisclosedUndisclosed2 - 9North Little Rock, AR
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Small IT managed services company Techniza, is headquartered in North Little Rock, Arkansas. Their services include IT managed services and Mobile App Development.
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UndisclosedUndisclosed10 - 49Biloxi, MS
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Piltz, Williams, LaRosa & Company is an Accounting company. Located in Biloxi, Mississippi, the agency was launched in 1937. Their team provides Accounting and other IT consulting and SI.
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UndisclosedUndisclosed10 - 49Westminster, MD
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RLH CPA is an Accounting company. They were founded in 1943, and their services include Accounting and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Little Rock, AR
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Big data company Commercial Mail Service is based in Little Rock, Arkansas. They focus on BI & big data consulting & SI and were launched in 1981.
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UndisclosedUndisclosed2 - 9Kansas City, KS
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Founded in 2011, Shamrock Digital is a software development company. Their team offers Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Overland Park, KS
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Onspring Technologies is a Corporate Training & Coaching and CRM consulting and SI company. The Overland Park, Kansas-based team focuses on Corporate Training & Coaching and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Overland Park, KS
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Software KC is an Overland Park, Kansas-based software development firm. The team focuses on Custom Software Development and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Shawnee, KS
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Infosoft Inc is a software development company. Launched in 2005, the company is located in Shawnee, Kansas. Their team specializes in Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Manhattan, KS
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Varney & Associates is an Accounting company. Headquartered in Manhattan, Kansas, the agency provides Accounting and IT managed services.
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UndisclosedUndisclosed10 - 49Honolulu, HI
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Pacific Point Inc. Is a small CRM consulting and SI company. They offer CRM consulting and SI and Corporate Training & Coaching and were established in 2011.
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UndisclosedUndisclosed2 - 9Jackson, MS
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Cubla Incorporated, an IT managed services company, was established in 1998. The company focuses on IT managed services, and is small.
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UndisclosedUndisclosed10 - 49Ridgeland, MS
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TechSource Solutions Inc., an IT managed services and Business Consulting company, is based in Ridgeland, Mississippi. The team provides IT managed services and Business Consulting.
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UndisclosedUndisclosed2 - 9Mount Washington, KY
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Louisville Tech. Is a small IT staff augmentation company in Mount Washington, Kentucky. The team focuses on IT staff augmentation and IT managed services.
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UndisclosedUndisclosed10 - 49Covington, KY
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STÄRKEN TECHNOLOGIES INC is a website development firm. Their small team is located in Covington, Kentucky. Their services include Web Development and IT managed services.
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UndisclosedUndisclosed10 - 49Boulder, CO
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Located in Boulder, Colorado, A & E Technologies, LLC is an IT managed services company. They focus on IT managed services and were launched in 2005.
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UndisclosedUndisclosed10 - 49Jackson, MS
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IT managed services company Pileum Corporation provides IT managed services. They are based in Jackson, Mississippi and Knoxville, Tennessee.
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UndisclosedUndisclosed50 - 249Fort Walton Beach, FL
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Bit-Wizards is a Fort Walton Beach, Florida-based custom software development firm. They specialize in Custom Software Development and IT managed services and were established in 2000.
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UndisclosedUndisclosed2 - 9Grand Junction, CO
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Based in Grand Junction, Colorado, CommWest is a call center service and IT managed services company. Founded in 2002, the team specializes in Call Center Services and IT managed services.
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UndisclosedUndisclosed2 - 9Spring Hill, FL
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Founded in 2000, CTS Graphic Designs is a graphic design agency. The small team specializes in Graphic Design and Web Design.
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UndisclosedUndisclosed2 - 9Anchorage, AK
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Quantum Computing is a small Anchorage, Alaska-based IT managed services company. The team provides IT managed services and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Palmer, AK
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North Peak IT is an IT managed services company. Their team is headquartered in Palmer, Alaska and offers IT managed services.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
37.3/40.017.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.3/40.020/20 Reviews8.3/10 Clients & Experience8.1/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.6/40.019/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr250 - 999Gliwice, Poland
Ability to deliver
39.1/40.019.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34.8/40.017.6/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
32% IT Consulting68% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.9/40.018.2/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.