Top IT Managed Service Providers in San Jose
From Silicon Valley startups to global hardware giants, San Jose companies rely on always-on networks and bulletproof cybersecurity. Local managed service providers (MSPs) keep that infrastructure humming—handling everything from 24/7 help-desk support to cloud migration—so in-house teams can focus on innovation.
Clutch helps you find an MSP you can trust by verifying client reviews, confirming technical certifications, and ranking San Jose firms on proven performance metrics. Use the filters on this page to narrow results by budget, hourly rate, industry focus, or specific services like Microsoft 365 management or SOC-as-a-Service.
Need to compare options beyond the South Bay? Explore these directories:
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Serves San Jose, CAServices provided
See all 25 projectsBCA IT, Inc. is a Managed IT Services provider specializing in comprehensive IT management and support services, including cybersecurity, IT infrastructure maintenance, and cloud solutions. The company consistently receives high praise from clients, with approximately 100% of reviews highlighting their professionalism, responsiveness, and seamless integration into client operations. Clients frequently commend their ability to deliver timely solutions and demonstrate a proactive approach, resulting in enhanced IT functionality and security.
$50,000+$50 - $99 / hr50 - 249Serves San Jose, CAServices provided
See all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
$1,000+$25 - $49 / hr50 - 249Serves San Jose, CAServices provided
See all 11 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.
$1,000+$100 - $149 / hr250 - 999Serves San Jose, CAServices provided
See all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
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UndisclosedUndisclosed50 - 249Fremont, CA
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Dew Software is an IT strategy consulting company founded in 1997. Their team offers IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249San Jose, CA
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Mumba Technologies is an IT strategy consulting company. Launched in 2010, the team offers IT strategy consulting and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves San Jose, CAServices provided
See all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
$5,000+$100 - $149 / hr250 - 999Serves San Jose, CAServices provided
See all 3 projectsNet at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.
$5,000+$150 - $199 / hr250 - 999Serves San Jose, CAServices provided
See all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
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$5,000+$25 - $49 / hr250 - 999San Ramon, CA
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Headquartered in San Ramon, California and Reading , England, Synverse is an Accounting company. They specialize in Accounting and Advertising.
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$1,000+$150 - $199 / hr10 - 49San Francisco, CA
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On Time Tech is an IT managed services company founded in 2004. Their team focuses on IT managed services.
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Undisclosed$50 - $99 / hr2 - 9San Ramon, CA
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Blackhawk MSP is an IT managed services company launched in 2019. The team provides IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Fremont, CA
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Agama Solutions Inc is an Application Testing company. The Fremont, California-based company was launched in 2006. Their services include Application Testing and IT strategy consulting.
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UndisclosedUndisclosed1,000 - 9,999San Ramon, CA
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Grid Dynamics is an IT strategy consulting company established in 2006. In San Ramon, California and Tampa, Florida, the team offers IT strategy consulting and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves San Jose, CAServices provided
See all 14 projectsITGix is a Managed IT Services company specializing in outsourced IT management, support services, and DevOps solutions. Their reviews reflect a 100% positive feedback rate, with clients frequently praising their technical expertise, responsiveness, and value for cost. Approximately 75% of reviewers emphasize ITGix's effective project management and seamless integration with client teams.
UndisclosedUndisclosed50 - 249Serves San Jose, CAServices provided
See all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
UndisclosedUndisclosed10 - 49Serves San Jose, CAServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
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$5,000+$150 - $199 / hr2 - 9Redwood City, CA
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Gargoyle IT & AV Solutions is an IT managed services company. Based in Sonora, California and Redwood City, California, their team provides IT managed services and IT strategy consulting.
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$1,000+$150 - $199 / hr10 - 49San Francisco, CA
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IT managed services company Jones IT is in San Francisco, California. Founded in 2002, the team focuses on IT managed services and Business Consulting.
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Featured
What are Featured Providers?
$10,000+Undisclosed250 - 999Serves San Jose, CAServices provided
IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
Read moreUndisclosed$200 - $300 / hr50 - 249Serves San Jose, CAServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
$5,000+Undisclosed1,000 - 9,999Serves San Jose, CAServices provided
See all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
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UndisclosedUndisclosed10,000+San Francisco, CA
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Founded in 1993, Thoughtworks Software Technologies Ltd is a large Chicago, Illinois-based AI company. Their team offers Artificial Intelligence and IT managed services.
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$5,000+$150 - $199 / hr2 - 9San Mateo, CA
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Based in San Mateo, California, Janus Networks is an IT managed services company. Launched in 2007, the team specializes in IT managed services and Custom Software Development.
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$10,000+Undisclosed10 - 49Santa Cruz, CA
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Launched in 2017, SuiteCentric is a small Santa Cruz, California-based ERP consulting and SI company. Their services include ERP consulting and SI and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Livermore, CA
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Launched in 2011, Direct Resource Management, Inc. Is a small IT managed services company. Their team specializes in IT managed services.
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$5,000+$150 - $199 / hr250 - 999Las Vegas, NV
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Intelligent Technical Solutions is a midsize Las Vegas, Nevada-based IT managed services company. The team focuses on IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr10 - 49Burlingame, CA
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Eaton & Associates is an IT managed services company. The team specializes in IT managed services and IT strategy consulting, and the company is in Burlingame, California.
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UndisclosedUndisclosed10 - 49Emeryville, CA
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Techs On Call LLC is an IT managed services company. Founded in 1995, the agency is based in Emeryville, California. Their team offers IT managed services.
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UndisclosedUndisclosed2 - 9Hayward, CA
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IT managed services company VicenTech Computer Services was launched in 2011. The team offers IT managed services and is headquartered in Hayward, California.
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UndisclosedUndisclosed2 - 9Hayward, CA
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ABC01 REPAIR is an IT managed services company founded in 2000. The team focuses on IT managed services.
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UndisclosedUndisclosed10 - 49Oakland, CA
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In Oakland, California, PC Professional, Inc. Is an IT managed services company. The team provides IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr10 - 49Livermore, CA
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IT managed services company Lanlogic was founded in 1995. The firm provides IT managed services and cloud consulting & SI.
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Undisclosed$100 - $149 / hr2 - 9Hayward, CA
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Scalable IT Solutions, LLC is an IT managed services company founded in 2018. Their services include IT managed services and IT strategy consulting.
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$5,000+$50 - $99 / hr10 - 49Redwood City, CA
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TecAvy is an Advertising company located in Gurugram, India and Redwood City, California. They focus on Advertising and Back Office Outsourcing.
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$1,000+$150 - $199 / hr10 - 49Albany, CA
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ArcSource - IT & Cybersecurity Services is a small Albany, California-based IT managed services company. Their services include IT managed services and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49San Francisco, CA
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Launched in 2009, Centarus | IT Support & Managed IT Services is an IT managed services company. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9San Ramon, CA
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EShield is an IT managed services company. They offer IT managed services and Cybersecurity and were established in 2001.
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UndisclosedUndisclosed250 - 999Danville, CA
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Compass Consulting Group, Inc., a midsize IT managed services company, is in Danville, California. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Livermore, CA
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Woll2Woll Software is an IT managed services and mobile app development company launched in 1995. The firm focuses on IT managed services and Mobile App Development.
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UndisclosedUndisclosed50 - 249San Jose, CA
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Serviceaide, Inc is an IT managed services company. The San Jose, California-based company specializes in IT managed services and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249San Jose, CA
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IT strategy consulting company BCT Consulting, Inc. Offers IT strategy consulting and IT managed services. They are based in Fresno, California and San Jose, California.
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UndisclosedUndisclosed50 - 249Santa Clara, CA
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Inovasys, a Digital Strategy company, was established in 2014. The team offers Digital Strategy and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Livermore, CA
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Dataflow Networks is an IT managed services and IT strategy consulting company. They focus on IT managed services and IT strategy consulting and are in Livermore, California.
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$5,000+$150 - $199 / hr10 - 49San Francisco, CA
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MicroMenders is an IT managed services company. Launched in 1985, the company is in San Francisco, California. Their team focuses on IT managed services and cloud consulting & SI.
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$5,000+$25 - $49 / hr250 - 999Danville, CA
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InfoBeans is a custom software development firm. Founded in 2000, their team offers Custom Software Development and Blockchain.
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$5,000+$100 - $149 / hr10 - 49Sausalito, CA
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See all 5 projectsAtricore is a technology solutions company specializing in identity management and enterprise solutions, including invoicing systems and single sign-on platforms. The reviews reveal a strong emphasis on flexibility, detailed project management, and excellent customer support. Approximately 90% of reviewers highlight their professionalism, while nearly 75% note the quality of technical integration and user satisfaction.
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$5,000+$150 - $199 / hr50 - 249San Mateo, CA
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Founded in 2014, Fortscale - Acquired by RSA Security is a Cybersecurity company. The company specializes in Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Livermore, CA
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IT Pro Source is an IT managed services and IT strategy consulting company. The team is in Livermore, California, and their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Pleasanton, CA
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CriticalRiver Inc. Is a cloud consulting & SI company founded in 2014. The team focuses on cloud consulting & SI and IT managed services and is in Pleasanton, California and Hyderabad, India.
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UndisclosedUndisclosed10 - 49San Leandro, CA
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Data Slayer is an IT managed services company launched in 2012. The team provides IT managed services.
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UndisclosedUndisclosed2 - 9Livermore, CA
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Ideal Computer Services, an IT managed services and IT strategy consulting company, is in Livermore, California. The team focuses on IT managed services and IT strategy consulting.
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$1,000+$150 - $199 / hr10 - 49San Francisco, CA
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Network Right, a small IT strategy consulting and IT managed services company, is based in San Francisco, California. Their services include IT strategy consulting and IT managed services.
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$1,000+$150 - $199 / hr10 - 49San Francisco, CA
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Mann Consulting is a San Francisco, California-based IT managed services company. The team specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Pleasanton, CA
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Techbee Solutions is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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Meter is an IT managed services and IT staff augmentation company launched in 2015. The company offers IT managed services and IT staff augmentation, and is midsize.
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UndisclosedUndisclosed50 - 249Berkeley, CA
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Network Resource is an IT managed services company. Their midsize team is based in Berkeley, California. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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IBeesoft is an IT managed services company launched in 2011. The team offers IT managed services.
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UndisclosedUndisclosed10 - 49Palo Alto, CA
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Established in 2009, CIO Professional Services, LLC is an IT strategy consulting company. The small team focuses on IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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Marin Software is an e-commerce development firm and IT managed services company established in 2006. Their team offers E-Commerce Development and IT managed services.
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UndisclosedUndisclosed10 - 49Berkeley, CA
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Alternative Technologies is a Berkeley, California-based IT managed services company. The team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed250 - 999San Francisco, CA
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TrustArc, a Compliance Consulting company, was launched in 1997. The midsize team specializes in Compliance Consulting and IT managed services.
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$25,000+$300+ / hr250 - 999San Francisco, CA
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Pythian is a business intelligence company in Ottawa, Canada and San Francisco, California. They specialize in BI & big data consulting & SI and cloud consulting & SI and were launched in 1997.
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List of the Top 15 San Jose IT MSPs
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UndisclosedUndisclosed50 - 249San Jose, CA
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.3/40.016.8/20 Reviews9.6/10 Clients & Experience9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
25% IT Managed Services75% Other -
$25,000+$100 - $149 / hr10 - 49Mountain View, CA
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$150 - $199 / hr10 - 49Saratoga, CA
Ability to deliver
25.5/40.016.2/20 Reviews4/10 Clients & Experience5.3/10 Market PresenceService focus
70% IT Managed Services30% Other -
$10,000+$100 - $149 / hr50 - 249San Jose, CA
Ability to deliver
24/40.016.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed10 - 49San Jose, CA
Ability to deliver
30.3/40.015.6/20 Reviews7.7/10 Clients & Experience7/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$150 - $199 / hr50 - 249San Jose, CA
Ability to deliver
25.2/40.016.2/20 Reviews4.5/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr2 - 9Los Altos, CA
Ability to deliver
22.3/40.016.2/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
75% IT Managed Services25% Other -
$100,000+Undisclosed250 - 999Milpitas, CA
Ability to deliver
29.2/40.016.2/20 Reviews7/10 Clients & Experience6/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+< $25 / hr1,000 - 9,999San Jose, CA
Ability to deliver
28.1/40.018.2/20 Reviews1/10 Clients & Experience8.9/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
22/40.015.6/20 Reviews1.4/10 Clients & Experience4.9/10 Market PresenceService focus
70% IT Managed Services30% Other -
$10,000+$50 - $99 / hr50 - 249Sunnyvale, CA
Ability to deliver
28/40.014.8/20 Reviews7.5/10 Clients & Experience5.7/10 Market PresenceService focus
15% IT Managed Services85% Other -
$1,000+$100 - $149 / hr10 - 49San Jose, CA
Ability to deliver
22.9/40.016.2/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
45% IT Managed Services55% Other -
$5,000+$25 - $49 / hr10 - 49Mountain View, CA
Ability to deliver
25.2/40.018/20 Reviews2.3/10 Clients & Experience5/10 Market PresenceService focus
30% IT Managed Services70% Other -
$10,000+Undisclosed1,000 - 9,999Santa Clara, CA
Ability to deliver
25.6/40.013/20 Reviews4.9/10 Clients & Experience7.8/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$25 - $49 / hr250 - 999Milpitas, CA
Ability to deliver
25.9/40.016.4/20 Reviews4/10 Clients & Experience5.5/10 Market PresenceService focus
10% IT Managed Services90% Other -
$50,000+$150 - $199 / hr1,000 - 9,999Santa Clara, CA
Ability to deliver
24.8/40.016.2/20 Reviews0/10 Clients & Experience8.6/10 Market PresenceService focus
10% IT Managed Services90% Other -
$25,000+Undisclosed10 - 49San Jose, CA
Ability to deliver
25.3/40.015.6/20 Reviews2.7/10 Clients & Experience7/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$50 - $99 / hr50 - 249Fremont, CA
Ability to deliver
25.2/40.014.6/20 Reviews4.8/10 Clients & Experience5.8/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$150 - $199 / hr50 - 249Santa Clara, CA
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% IT Managed Services75% Other -
$1,000+Undisclosed1,000 - 9,999San Francisco, CA
Ability to deliver
20/40.00/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
$25,000+$25 - $49 / hr50 - 249San Jose, CA
Ability to deliver
16.4/40.00/20 Reviews9.6/10 Clients & Experience6.8/10 Market PresenceService focus
10% IT Managed Services90% Other -
$50,000+$100 - $149 / hr1,000 - 9,999San Jose, CA
Ability to deliver
12.8/40.00/20 Reviews4.3/10 Clients & Experience8.5/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$50 - $99 / hr50 - 249Campbell, CA
Ability to deliver
6.3/40.00/20 Reviews0.6/10 Clients & Experience5.7/10 Market PresenceService focus
60% IT Managed Services40% Other -
$1,000+< $25 / hr2 - 9San Jose, CA
Ability to deliver
6.1/40.00/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
100% IT Managed Services -
UndisclosedUndisclosed1,000 - 9,999Santa Clara, CA
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% IT Managed Services75% Other -
$5,000+Undisclosed250 - 999Mountain View, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$25 - $49 / hr10 - 49San Jose, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
100% IT Managed Services -
Undisclosed$25 - $49 / hr50 - 249Cupertino, CA
Ability to deliver
9.6/40.00/20 Reviews4/10 Clients & Experience5.6/10 Market PresenceService focus
30% IT Managed Services70% Other
San Jose IT Managed Services FAQs
San Jose providers sit at the heart of Silicon Valley, giving them first-hand experience with fast-scaling SaaS companies, semiconductor leaders, and cutting-edge network hardware. Local MSPs offer these key advantages:
- Understanding of regional compliance frameworks like CCPA and the state’s strict data privacy rules.
- Rapid on-site support across Santa Clara County—crucial when a server fails or new equipment needs imaging.
- Established partnerships with nearby tech giants (Cisco, VMware, Adobe) for priority access to enterprise licensing and early-release features.
According to pricing data gathered by Clutch, most Bay Area MSPs charge around:
- $150 – $225 per user per month for fully managed services (unlimited support, monitoring, backups).
- $125 – $185 per device per month for workstation or server management à la carte.
- Project work—such as AWS migration—often bills at $175 – $250 per hour.
High costs reflect the region’s talent rates, but many firms offer hybrid on-shore/off-shore models or tiered SLAs to fit smaller budgets.
Local firms have in-depth expertise in a wide spectrum of verticals thanks to California’s unique economic mix. Common markets and niches include:
- Software and SaaS
- Semiconductors and hardware manufacturing
- Healthcare (HIPAA-compliant hosting)
- Fintech and payment processors
- Biotech and life sciences located near the Golden Triangle
Because many MSPs grew alongside these verticals, they’re adept at niche regulations like PCI DSS or FDA 21 CFR Part 11.
- Map your priorities—24/7 help desk, SOC monitoring, compliance, or strategic vCIO guidance.
- Review Clutch profiles for relevant case studies (e.g., scaling a Series B SaaS firm from 50 to 500 seats).
- Verify local presence: ask about average on-site response time within downtown, North San Jose, and neighboring cities.
- Request a sample SLA and escalation matrix.
- Interview the assigned account engineer to confirm certifications (CCNP, Azure Admin, etc.) line up with your stack.
Maximize Clutch’s directories, resources, and filters to make an informed agency choice. Narrow your options down to the top two or three teams, then interview them to personally gauge their capabilities and your compatibility.
- “One-size-fits-all” pricing without a network audit.
- No documented disaster-recovery plan or off-site backup location.
- Limited cybersecurity insurance coverage—important given California’s breach notification fines.
- High turnover on your account team; Bay Area talent moves fast, but constant hand-offs disrupt service.
- Pushy upsells on hardware partnerships that don’t align with your roadmap.
Be cautious of service providers that check any of these traits. Ignoring these warning signs can result in costly setbacks and downtime for your business.