What was the scope of their involvement?
Our school relies heavily on on-campus Wi-Fi, and we have a bring-your-own-device model for students and faculty. As such, we need a strong signal everywhere on our premises, so we hired Accend as a consultant. They came and patrolled our campus with a device that constructed a diagram of our signal. They made a design for our whole campus to make sure that we’re covered everywhere, and that there are no conflicts between devices.
Another project consisted of both upgrading and duplicating our firewall so that we have a backup. First, they upgraded the firewall we had in place, then added another one to our network. After that, they performed some tests and finally unplugged the primary firewall, to see if our network would suffer any interruptions. The second one performed perfectly, and the users experienced no issues.
What is the team composition?
We’ve interacted with Paula (CEO, Accend Networks) and her team.
How did you come to work with Accend Networks?
I first found them online and went over their background. Paula holds several industry certificates from Cisco, and I knew exactly what abilities that demonstrated. I called them and laid out our plans, and we then decided to start a long-term collaboration.
How much have you invested with them?
We spend $10,000–$20,000 per year with them, plus the costs associated with Cisco Prime as our network monitoring system.
What is the status of this engagement?
We started working with them around five years ago and the work is ongoing.