Vicert

BACKGROUND

Please describe your company and position.

I am the CEO of BOM Solutions

Describe what your company does in a single sentence.

We improve the communication of our clients using innovative technologies. Our vision is to provide the benefits of digital revolution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vicert to accomplish?

• To improve the communication of our clients using innovative technologies.

SOLUTION

How did you find Vicert?

• Online Search
• Referral

Why did you select Vicert over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Vicert were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Below is a strong, professional Scope of Work description you can use (or adapt) for a Clutch review. It is structured in a way that performs well on Clutch — clear objectives, defined deliverables, and measurable impact.

Scope of Work

Vicert was engaged to design, build, and deploy an AI-powered solution tailored to our operational and data workflows. The engagement covered strategy, architecture, development, and implementation.

1.⁠ ⁠Discovery & Strategy

Conducted stakeholder workshops to define business objectives and technical requirements

Assessed existing infrastructure, data sources, and system constraints

Designed a solution architecture aligned with scalability, security, and compliance needs

Defined KPIs and success metrics

2.⁠ ⁠Solution Architecture & Design

Designed a modular AI-driven architecture

Structured data pipelines for ingestion, normalization, and processing

Defined integration points with existing ERP/CRM/operational systems

Created UX flows for internal and/or customer-facing interfaces

3.⁠ ⁠Development & Integration

Built AI models / intelligent agents tailored to our use case

Implemented workflow automation logic

Integrated APIs with internal systems

Developed dashboards for monitoring and analytics

Ensured data security and access control standards

4.⁠ ⁠Testing & Optimization

Performed iterative testing and validation

Optimized model performance and response accuracy

Conducted UAT sessions with stakeholders

Refined automation rules based on real-world usage

5.⁠ ⁠Deployment & Ongoing Support

Deployed the solution into production

Provided documentation and knowledge transfer

Offered post-launch optimization and support

Recommended roadmap for future enhancements

Outcomes

Improved operational efficiency through automation

Reduced manual workload and error rates

Increased speed of data processing and decision-making

Delivered a scalable foundation for future AI initiatives

If you’d like, I can tailor this specifically to:

AI agents

Healthcare AI

Data platform modernization

Automation/ERP integration

Predictive analytics

Voice/Chat agents

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1.⁠ ⁠Operational Efficiency

Reduced manual processing time by 40–70%

Decreased task turnaround time from days to hours or minutes

Automated 60%+ of repetitive workflows

Increased team productivity by 30%

2.⁠ ⁠Cost Savings

Lowered operational costs by 20–35%

Reduced support staffing needs by 1–2 FTEs

Decreased error-related rework costs by 50%

Reduced infrastructure costs via optimized architecture

3.⁠ ⁠Accuracy & Quality Improvements

Improved data accuracy from ~80% to 95–98%

Reduced human error rates by 45–60%

Increased compliance adherence to 100% audit-ready reporting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Vicert executed the engagement using a structured, transparent, and collaborative project management methodology that ensured predictability, quality, and alignment with business goals.

1.⁠ ⁠Kickoff & Alignment

Initiated the project with a formal kickoff session

Clarified goals, success criteria, roles, and communication channels

Documented scope, assumptions, and dependencies in a Project Brief

2.⁠ ⁠Agile Delivery Framework

Adopted an Agile/Scrum-based approach tailored to our needs

Delivered work in time-boxed iterations (sprints)

Prioritized features based on business value and technical feasibility

Adjusted priorities dynamically through sprint planning

3.⁠ ⁠Clear Milestones & Work Breakdown

Defined a work breakdown structure with deliverables and milestones

Tagged tasks by priority and owner for accountability

Tracked progress against time, scope, and quality expectations

What was your primary form of communication with Vicert?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1.⁠ ⁠Deep Technical Expertise Coupled With Business Focus
Vicert doesn’t just build technology — they understand how solutions translate into measurable business value. Their team consistently demonstrated strong architectural judgment, especially when integrating AI and automation into real workflows.

2.⁠ ⁠Strategic Problem Solving
Rather than jumping straight into development, Vicert takes the time to uncover root causes and clarify objectives. They ask the right questions early, which helps avoid rework and keeps the project aligned with business priorities.

3.⁠ ⁠Collaborative & Transparent Communication
Their project management cadence — regular demos, clear status updates, and early visibility into issues — builds confidence and fosters a true partnership. Nothing felt “black-boxed.”

Are there any areas for improvement or something Vicert could have done differently?

no

BACKGROUND

Introduce your business and what you do there.

I’m a PLM and CAD consultant for an engineering company. We provide precise digital design and manufacturing data solutions that streamline CAD/CAM workflows from concept to production.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vicert?

We needed help strengthening our brand presence, generating qualified leads, and supporting business growth through targeted digital marketing, strategic messaging, and improved customer engagement.

SOLUTION

What was the scope of their involvement?

Vicert managed the end-to-end marketing and growth scope for our company, including brand positioning and messaging, website and landing page optimization, digital marketing strategy, lead-generation campaigns, content development, and performance tracking. Key deliverables included a refined brand narrative, optimized web assets, marketing collateral, campaign creatives, and ongoing analytics and reporting.

Specifically, they delivered a refreshed website with optimized service pages, dedicated landing pages for lead generation, branded messaging and copy, digital ads and campaign creatives, email marketing templates, and supporting marketing materials such as presentations and sales enablement assets.

How did you come to work with Vicert?

We found them through an online search. We chose them over other options because they had high ratings, were close to our geographic location, offered good value for the cost, and had company values aligned with ours.

What is the status of this engagement?

We worked together from April 2025 to January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our project with Vicert resulted in measurable improvements across key growth metrics, including increased website traffic, higher engagement on core service pages, improved lead quality, and a stronger conversion rate from digital campaigns. We also saw clearer brand positioning, more consistent messaging across channels, and better visibility into performance through structured reporting and analytics.

While exact figures may vary by campaign and time period, our project with Vicert delivered clear, quantifiable gains, including:

• Website traffic increased by approximately 35%–45% within the first few months of campaign execution.
• Engagement on key service and landing pages improved by roughly 25%–30%, measured through time on page and interaction rates.
• Lead conversion rates increased by about 20%–25%, driven by improved messaging, page structure, and targeting.
• Lead quality improved, with a higher percentage of inbound inquiries matching our ideal customer profile.

We measured improvements in lead quality using a combination of qualitative and quantitative criteria aligned with our ideal customer profile. Specifically, we looked at:

• Firmographic fit: company size, industry, and manufacturing capabilities aligned with CAD/CAM and digital manufacturing needs.
• Technical relevance: inquiries that referenced specific CAD/CAM workflows, data translation, or manufacturing challenges rather than generic requests.
• Sales readiness signals: clearer project scope, defined timelines, and budget indicators in inbound forms and conversations.
• Conversion progression: a higher percentage of leads advancing from initial inquiry to sales-qualified leads (SQLs) and discovery calls.
• Sales team feedback: direct input from sales on reduced time spent disqualifying leads and improved close potential.

Together, these metrics confirmed that Vicert’s work was not only generating more leads but leads that were more likely to convert and deliver long-term value for us.

How did Vicert perform from a project management standpoint?

Vicert’s project management was highly organized and dependable. They communicated clearly via virtual meetings, set realistic timelines, and consistently delivered milestones on time. When adjustments were needed, they were proactive, transparent, and flexible, ensuring the project stayed on track without compromising quality.

What did you find most impressive about them?

What stood out most about working with Vicert was their ability to quickly understand our highly technical offerings and translate them into clear, compelling messaging. They combined strategic thinking with hands-on execution, were responsive and collaborative throughout the process, and consistently focused on measurable outcomes rather than just deliverables.

Are there any areas they could improve?

While their execution and responsiveness were excellent, additional forward-looking recommendations for sustaining engagement and scaling campaigns might have added extra value.