Top IT Managed Service Providers in San Jose
From Silicon Valley startups to global hardware giants, San Jose companies rely on always-on networks and bulletproof cybersecurity. Local managed service providers (MSPs) keep that infrastructure humming—handling everything from 24/7 help-desk support to cloud migration—so in-house teams can focus on innovation.
Clutch helps you find an MSP you can trust by verifying client reviews, confirming technical certifications, and ranking San Jose firms on proven performance metrics. Use the filters on this page to narrow results by budget, hourly rate, industry focus, or specific services like Microsoft 365 management or SOC-as-a-Service.
Need to compare options beyond the South Bay? Explore these directories:
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves San Jose, CAServices provided
See all 13 projectsIT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. With overwhelmingly positive feedback, over 90% of reviewers commend their responsiveness, speed, and effective IT solutions. Clients consistently highlight their adaptability to diverse business needs and the quality of their services, while a few suggest improvements in billing and response time efficiency.
$50,000+$50 - $99 / hr50 - 249Serves San Jose, CAServices provided
See all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
$1,000+$25 - $49 / hr50 - 249Serves San Jose, CAServices provided
See all 11 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.
$1,000+$100 - $149 / hr250 - 999Serves San Jose, CAServices provided
See all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
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UndisclosedUndisclosedFreelancerAlameda, CA
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TekNiche Computer Services is a small IT managed services company based in Alameda, California. The team offers IT managed services and Web Design.
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$1,000+$100 - $149 / hr2 - 9Walnut Creek, CA
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Nerd Crossing, an IT managed services company, provide IT managed services and Cybersecurity. They were established in 2010.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves San Jose, CAServices provided
See all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
$5,000+$100 - $149 / hr250 - 999Serves San Jose, CAServices provided
See all 3 projectsNet at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.
$5,000+$150 - $199 / hr250 - 999Serves San Jose, CAServices provided
See all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
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CCI Computer Jam, Inc. Is an IT managed services and IT strategy consulting company. Launched in 1995, the team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Brentwood, CA
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My PC Partners is an IT managed services company. They offer IT managed services and were launched in 2000.
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$1,000+$50 - $99 / hr2 - 9San Bruno, CA
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Located in San Bruno, California, Ovalweb is a small software development company. Their services include Custom Software Development and Web Design.
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$10,000+$25 - $49 / hr10 - 49San Francisco, CA
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Zaltech AI is an IT managed services company. The team focuses on IT managed services and Custom Software Development and is based in San Francisco, California and Dubai, United Arab Emirates.
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UndisclosedUndisclosed50 - 249Pleasanton, CA
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Staffing company Netwoven focuses on Staffing and BI & big data consulting & SI. They were launched in 2001.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves San Jose, CAServices provided
See all 14 projectsITGix is a Managed IT Services company specializing in outsourced IT management, support services, and DevOps solutions. Their reviews reflect a 100% positive feedback rate, with clients frequently praising their technical expertise, responsiveness, and value for cost. Approximately 75% of reviewers emphasize ITGix's effective project management and seamless integration with client teams.
UndisclosedUndisclosed50 - 249Serves San Jose, CAServices provided
See all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
UndisclosedUndisclosed10 - 49Serves San Jose, CAServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
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UndisclosedUndisclosed2 - 9San Mateo, CA
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Founded in 2018, TEN31 Technology is a small IT managed services company. Their team offers IT managed services and Web Development.
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UndisclosedUndisclosed10 - 49Winston-Salem, NC
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A Society US is a Business Consulting company. They were founded in 2011 and specialize in Business Consulting and Engineering.
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Featured
What are Featured Providers?
$10,000+Undisclosed250 - 999Serves San Jose, CAServices provided
IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
Read moreUndisclosed$200 - $300 / hr50 - 249Serves San Jose, CAServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
$5,000+Undisclosed1,000 - 9,999Serves San Jose, CAServices provided
See all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
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UndisclosedUndisclosed1,000 - 9,999Stockton, CA
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Established in 2008, MSRcosmos LLC is an Application Management & Support company. Based in Stockton, California, the team focuses on Application Management & Support and ERP consulting and SI.
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$5,000+$100 - $149 / hr10 - 49San Francisco, CA
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Think Connected, LLC is an IT managed services company. Their small team is in San Francisco, California. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Fremont, CA
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PETADATA is a software development company. They are in Fremont, California and Hyderabad, India and have midsize team. They offer Custom Software Development and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Antioch, CA
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Small IT managed services company Computer Jockey, is headquartered in Antioch, California. The team provides IT managed services.
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$5,000+$100 - $149 / hr10 - 49San Francisco, CA
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Ipsofacto is a San Francisco, California-based IT managed services company. The team focuses on IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49San Francisco, CA
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IT managed services company FunctionOne was established in 2007. The team provides IT managed services and IT strategy consulting and is in San Francisco, California.
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$1,000+$150 - $199 / hr2 - 9Oakland, CA
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StateWP is a Cybersecurity company. Their small team is headquartered in Oakland, California. Their services include Cybersecurity and IT managed services.
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$1,000+$100 - $149 / hr10 - 49San Francisco, CA
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Naeemic is a small Karachi, Pakistan-based IT strategy consulting company. Their services include IT strategy consulting and Cybersecurity.
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$1,000+$100 - $149 / hr2 - 9San Francisco, CA
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Carezian, Inc. Is a Cybersecurity company founded in 2021. The small team focuses on Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Walnut Creek, CA
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CJS Associates, LLC is an IT managed services and Cybersecurity company. The Walnut Creek, California-based firm was founded in 2000. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Walnut Creek, CA
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Grundig IT is a small IT managed services and IT strategy consulting company founded in 2004. Their team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosedFreelancerAntioch, CA
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USATEKS Computer Services is an IT managed services company. Launched in 2008, the agency is based in Antioch, California. Their team focuses on IT managed services.
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UndisclosedUndisclosed50 - 249San Ramon, CA
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Sennovate is a Cybersecurity company. The San Ramon, California-based firm provides Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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Established in 2016, ScreenMeet is a small San Francisco, California-based IT strategy consulting company. Their services include IT strategy consulting and CRM consulting and SI.
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UndisclosedUndisclosed1,000 - 9,999Walnut Creek, CA
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Exadel People is an user experience design agency launched in 1998. The team provides UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9San Francisco, CA
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In San Francisco, California, CircleVenue is an IT strategy consulting and IT managed services company. Their services include IT strategy consulting and IT managed services.
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$5,000+$100 - $149 / hr2 - 9San Francisco, CA
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OneClick Solutions Group is a San Francisco, California-based IT managed services company. They specialize in IT managed services and other IT consulting and SI.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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Kinetica is a midsize custom software development company. Launched in 2009, the team offers Custom Software Development and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Walnut Creek, CA
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Launched in 2005, Netblaze Systems, Inc. Is a small Walnut Creek, California-based IT managed services company. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosedFreelancerAlameda, CA
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Launched in 2018, ITE Mavens is an IT managed services and IT strategy consulting company. The team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9San Francisco, CA
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Based in San Francisco, California, Ooctolabnet is a small Cybersecurity and IT managed services company. Their services include Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Stockton, CA
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Crown Enterprises is an IT managed services company. They were founded in 2009 and specialize in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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Ava is an IT managed services company. Launched in 2014, the company is based in San Francisco, California and Paris, France. Their services include IT managed services and Mobile App Development.
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$1,000+$50 - $99 / hr10 - 49San Francisco, CA
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Oddience is an IT strategy consulting company. They are headquartered in Lagos, Nigeria and San Francisco, California, and their services include IT strategy consulting and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Pleasanton, CA
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Launched in 2009, VendCentral Marketing is a web design agency. The team offers Web Design and Advertising and is in Pleasanton, California.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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729 Solutions is a branding company. Based in San Francisco, California, the firm was established in 2003. Their services include Branding and IT managed services.
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$5,000+$100 - $149 / hr2 - 9Salinas, CA
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Pinnacle Technology Services is an IT managed services company. They are based in Salinas, California. Their team provides IT managed services and Web Design.
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
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IT managed services company The Wizards of OZtechs was founded in 2001. In Walnut Creek, California, the team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Stockton, CA
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IT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.
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$5,000+$150 - $199 / hr10 - 49Stockton, CA
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IT strategy consulting company Verve IT was launched in 2006. The team focuses on IT strategy consulting and cloud consulting & SI.
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$5,000+$25 - $49 / hr1,000 - 9,999Emeryville, CA
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See all 25 projectsSeasia Infotech is a software development company specializing in app development, UI/UX design, and digital strategy. Based on the reviews, approximately 88% of clients express satisfaction with their professionalism, timely delivery, and technical expertise. However, there is notable criticism from one client, comprising 12% of feedback, highlighting delays, poor communication, and contract issues. Their strength lies in their responsive customer service and capacity to deliver user-friendly solutions.
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$5,000+$100 - $149 / hr10 - 49Salinas, CA
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Established in 2001, Alvarez Technology Group is a small data analytics company. Their team offers BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed2 - 9Brisbane, CA
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Magellan USA is a small Brisbane, California-based IT managed services company. Their services include IT managed services and HR Consulting.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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IT strategy consulting company Innovative Computing Systems, Inc. Is based in San Francisco, California. They offer IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Stockton, CA
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Jim's Computers is an IT managed services company. Located in Stockton, California, the firm was founded in 2007. Their services include IT managed services.
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$1,000+$150 - $199 / hr2 - 9Salinas, CA
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Adaptive Information Systems is an IT strategy consulting company. The Salinas, California-based firm provides IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Livermore, CA
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Anne Griffith Tax & Financial, an Accounting company, is headquartered in Livermore, California. Their services include Accounting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Oakland, CA
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Digiwest is a Portland, Oregon-based Cybersecurity company. The team provides Cybersecurity and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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Spendflo is a Market Research company. In San Francisco, California, the company was established in 2020. Their services include Market Research and IT managed services.
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UndisclosedUndisclosed10 - 49Monterey, CA
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Launched in 2008, Rayne Technology Solutions, Inc. Is a Cybersecurity and IT managed services company. Their team focuses on Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Pleasant Hill, CA
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Revealio, Inc., a software development firm, was launched in 2016. The team specializes in Custom Software Development and IT managed services and is based in Pleasant Hill, California.
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List of the Top 15 San Jose IT MSPs
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UndisclosedUndisclosed50 - 249San Jose, CA
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.3/40.016.8/20 Reviews9.6/10 Clients & Experience9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
25% IT Managed Services75% Other -
$25,000+$100 - $149 / hr10 - 49Mountain View, CA
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$150 - $199 / hr10 - 49Saratoga, CA
Ability to deliver
25.5/40.016.2/20 Reviews4/10 Clients & Experience5.3/10 Market PresenceService focus
70% IT Managed Services30% Other -
$10,000+$100 - $149 / hr50 - 249San Jose, CA
Ability to deliver
24/40.016.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed10 - 49San Jose, CA
Ability to deliver
30.3/40.015.6/20 Reviews7.7/10 Clients & Experience7/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$150 - $199 / hr50 - 249San Jose, CA
Ability to deliver
25.2/40.016.2/20 Reviews4.5/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr2 - 9Los Altos, CA
Ability to deliver
22.3/40.016.2/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
75% IT Managed Services25% Other -
$100,000+Undisclosed250 - 999Milpitas, CA
Ability to deliver
29.2/40.016.2/20 Reviews7/10 Clients & Experience6/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+< $25 / hr1,000 - 9,999San Jose, CA
Ability to deliver
28.1/40.018.2/20 Reviews1/10 Clients & Experience8.9/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
22/40.015.6/20 Reviews1.4/10 Clients & Experience4.9/10 Market PresenceService focus
70% IT Managed Services30% Other -
$10,000+$50 - $99 / hr50 - 249Sunnyvale, CA
Ability to deliver
28/40.014.8/20 Reviews7.5/10 Clients & Experience5.7/10 Market PresenceService focus
15% IT Managed Services85% Other -
$1,000+$100 - $149 / hr10 - 49San Jose, CA
Ability to deliver
22.9/40.016.2/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
45% IT Managed Services55% Other -
$5,000+$25 - $49 / hr10 - 49Mountain View, CA
Ability to deliver
25.2/40.018/20 Reviews2.3/10 Clients & Experience5/10 Market PresenceService focus
30% IT Managed Services70% Other -
$10,000+Undisclosed1,000 - 9,999Santa Clara, CA
Ability to deliver
25.6/40.013/20 Reviews4.9/10 Clients & Experience7.8/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$25 - $49 / hr250 - 999Milpitas, CA
Ability to deliver
25.9/40.016.4/20 Reviews4/10 Clients & Experience5.5/10 Market PresenceService focus
10% IT Managed Services90% Other -
$50,000+$150 - $199 / hr1,000 - 9,999Santa Clara, CA
Ability to deliver
24.8/40.016.2/20 Reviews0/10 Clients & Experience8.6/10 Market PresenceService focus
10% IT Managed Services90% Other -
$25,000+Undisclosed10 - 49San Jose, CA
Ability to deliver
25.3/40.015.6/20 Reviews2.7/10 Clients & Experience7/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$50 - $99 / hr50 - 249Fremont, CA
Ability to deliver
25.2/40.014.6/20 Reviews4.8/10 Clients & Experience5.8/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$150 - $199 / hr50 - 249Santa Clara, CA
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% IT Managed Services75% Other -
$1,000+Undisclosed1,000 - 9,999San Francisco, CA
Ability to deliver
20/40.00/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
$25,000+$25 - $49 / hr50 - 249San Jose, CA
Ability to deliver
16.4/40.00/20 Reviews9.6/10 Clients & Experience6.8/10 Market PresenceService focus
10% IT Managed Services90% Other -
$50,000+$100 - $149 / hr1,000 - 9,999San Jose, CA
Ability to deliver
12.8/40.00/20 Reviews4.3/10 Clients & Experience8.5/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$50 - $99 / hr50 - 249Campbell, CA
Ability to deliver
6.3/40.00/20 Reviews0.6/10 Clients & Experience5.7/10 Market PresenceService focus
60% IT Managed Services40% Other -
$1,000+< $25 / hr2 - 9San Jose, CA
Ability to deliver
6.1/40.00/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
100% IT Managed Services -
UndisclosedUndisclosed1,000 - 9,999Santa Clara, CA
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% IT Managed Services75% Other -
$5,000+Undisclosed250 - 999Mountain View, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$25 - $49 / hr10 - 49San Jose, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
100% IT Managed Services -
Undisclosed$25 - $49 / hr50 - 249Cupertino, CA
Ability to deliver
9.6/40.00/20 Reviews4/10 Clients & Experience5.6/10 Market PresenceService focus
30% IT Managed Services70% Other
San Jose IT Managed Services FAQs
San Jose providers sit at the heart of Silicon Valley, giving them first-hand experience with fast-scaling SaaS companies, semiconductor leaders, and cutting-edge network hardware. Local MSPs offer these key advantages:
- Understanding of regional compliance frameworks like CCPA and the state’s strict data privacy rules.
- Rapid on-site support across Santa Clara County—crucial when a server fails or new equipment needs imaging.
- Established partnerships with nearby tech giants (Cisco, VMware, Adobe) for priority access to enterprise licensing and early-release features.
According to pricing data gathered by Clutch, most Bay Area MSPs charge around:
- $150 – $225 per user per month for fully managed services (unlimited support, monitoring, backups).
- $125 – $185 per device per month for workstation or server management à la carte.
- Project work—such as AWS migration—often bills at $175 – $250 per hour.
High costs reflect the region’s talent rates, but many firms offer hybrid on-shore/off-shore models or tiered SLAs to fit smaller budgets.
Local firms have in-depth expertise in a wide spectrum of verticals thanks to California’s unique economic mix. Common markets and niches include:
- Software and SaaS
- Semiconductors and hardware manufacturing
- Healthcare (HIPAA-compliant hosting)
- Fintech and payment processors
- Biotech and life sciences located near the Golden Triangle
Because many MSPs grew alongside these verticals, they’re adept at niche regulations like PCI DSS or FDA 21 CFR Part 11.
- Map your priorities—24/7 help desk, SOC monitoring, compliance, or strategic vCIO guidance.
- Review Clutch profiles for relevant case studies (e.g., scaling a Series B SaaS firm from 50 to 500 seats).
- Verify local presence: ask about average on-site response time within downtown, North San Jose, and neighboring cities.
- Request a sample SLA and escalation matrix.
- Interview the assigned account engineer to confirm certifications (CCNP, Azure Admin, etc.) line up with your stack.
Maximize Clutch’s directories, resources, and filters to make an informed agency choice. Narrow your options down to the top two or three teams, then interview them to personally gauge their capabilities and your compatibility.
- “One-size-fits-all” pricing without a network audit.
- No documented disaster-recovery plan or off-site backup location.
- Limited cybersecurity insurance coverage—important given California’s breach notification fines.
- High turnover on your account team; Bay Area talent moves fast, but constant hand-offs disrupt service.
- Pushy upsells on hardware partnerships that don’t align with your roadmap.
Be cautious of service providers that check any of these traits. Ignoring these warning signs can result in costly setbacks and downtime for your business.