Blackhawk MSP Packages
San Ramon, CA
View Full ProfileIT Managed Services Packages
We help customers save thousands of dollars per year by providing remote IT Services to small businesses.
| Features |
Small $50 /moSmall Businesses |
Medium $75 /moSmall Businesses |
Large $100 /moSmall to medium-sized business. |
|---|---|---|---|
|
Hardware & software audits |
– |
||
|
Unlimited Remote Assistance |
|||
|
Ticket-based workflow |
|||
|
Ticket escalation with steps to resolution |
|||
|
Proactive Maintenance |
|||
|
Multi-vendor antivirus management |
– |
||
|
Patch deployment |
– |
||
|
End Point Anti-Virus |
– |
||
|
Business Hours Support 7AM - 5PM PST M-F |
|||
|
Managed Detection and Response |
– |
||
|
EndPoint Detection and Response |
– |
||
|
Virtual CIO |
– |
– |
|
|
VOIP Management |
|||
|
Full Backups of Workstations |
– |
||
|
Document Backups |
|||
|
Office 365 Backups (Emails, SharePoint, Etc) |
|
Small $50 /moSmall Businesses |
|
|---|---|
|
Hardware & software audits |
– |
|
Unlimited Remote Assistance |
|
|
Ticket-based workflow |
|
|
Ticket escalation with steps to resolution |
|
|
Proactive Maintenance |
|
|
Multi-vendor antivirus management |
– |
|
Patch deployment |
– |
|
End Point Anti-Virus |
– |
|
Business Hours Support 7AM - 5PM PST M-F |
|
|
Managed Detection and Response |
– |
|
EndPoint Detection and Response |
– |
|
Virtual CIO |
– |
|
VOIP Management |
|
|
Full Backups of Workstations |
– |
|
Document Backups |
|
|
Office 365 Backups (Emails, SharePoint, Etc) |
|
Medium $75 /moSmall Businesses |
|
|---|---|
|
Hardware & software audits |
|
|
Unlimited Remote Assistance |
|
|
Ticket-based workflow |
|
|
Ticket escalation with steps to resolution |
|
|
Proactive Maintenance |
|
|
Multi-vendor antivirus management |
|
|
Patch deployment |
|
|
End Point Anti-Virus |
|
|
Business Hours Support 7AM - 5PM PST M-F |
|
|
Managed Detection and Response |
|
|
EndPoint Detection and Response |
|
|
Virtual CIO |
– |
|
VOIP Management |
|
|
Full Backups of Workstations |
|
|
Document Backups |
|
|
Office 365 Backups (Emails, SharePoint, Etc) |
|
Large $100 /moSmall to medium-sized business. |
|
|---|---|
|
Hardware & software audits |
|
|
Unlimited Remote Assistance |
|
|
Ticket-based workflow |
|
|
Ticket escalation with steps to resolution |
|
|
Proactive Maintenance |
|
|
Multi-vendor antivirus management |
|
|
Patch deployment |
|
|
End Point Anti-Virus |
|
|
Business Hours Support 7AM - 5PM PST M-F |
|
|
Managed Detection and Response |
|
|
EndPoint Detection and Response |
|
|
Virtual CIO |
|
|
VOIP Management |
|
|
Full Backups of Workstations |
|
|
Document Backups |
|
|
Office 365 Backups (Emails, SharePoint, Etc) |
Examples
