Top IT Managed Service Providers in New York City

Managed IT Services & Server Migration for Gas Trade Publication

Integris' project management is great. The team's project manager contacted us two days after I approved the quote to get going on the project; that was a good response time. Integris' project manager has laid out the steps and prepared the timeline, which went pretty well. I'm happy with the process.

Managed IT Services & Cybersecurity for Community Bank

Integris offers great project management, and our account executives are excellent. They deliver on time, stick to the budget, and respond well to our needs. Moreover, their ticket response time is very fast.

Managed IT & Support Services for Bank

Their project management is great. We’ve done a couple of significant projects with them, and those projects have gone well. The team’s communication is also good. We typically use phone calls and emails and occasionally have Zoom or Microsoft Teams meetings, depending on the topic.

IT Services for Law Firm

They perform well with project management; they assign a team to us every time we have a project together, and they manage the logistics and planning of the task. Integris is also good with communication; we use emails, phone calls, meetings, and their ticketing system.

Managed IT Services for Machinery Manufacturing Company

Integris’ project management has been great. Whenever they develop a project plan, they collaborate with us and have regular meetings throughout the project, depending on its length. At the end of each project, they create a summary and come back to us to discuss our experience and whether or not we met our objectives.

IT Managed Services for Animal Hospital

They were well informed about what we needed, punctual about getting it implemented, and very open to listening to our questions, concerns, requests as the project went on/goes on. Their ability to make everything run as one cohesive unit and maintain a customized plan for our needs was impressive. The customer service is speedy and friendly.

Software Implementation & IT Services for Distribution Co

Net at Work is a full-service provider. They’re relatively local to us. When we need them on-site, they’re able to be there. Their team is technically knowledgeable and resolves issues along the way. It’s easy to work with them. If we didn’t have a good relationship with them, we wouldn’t still be with them 20 years later.

IT Maintenance for Broadway Show

The team is very responsive and helpful. They are good problem solvers.

Cybersecurity & IT Consulting for General Contractor

M6iT was very helpful, useful, and resourceful. They took their time and were problem solvers.

IT Managed Services & Support for Theatre Production Agency

When there are issues with computers, they’re helpful and smart. They take the time to explain technical issues to me in layman’s terms. I feel taken care of and supported.

IT Infrastructure & VPN Setup for General Management Agency

Even if I don’t go through Jacob, everyone on his team is incredibly friendly and helpful. Everything with M6iT has been incredibly easy.

Remote Work IT Support for Customer Care Network

All consultants that were assigned to our company are very professional, helpful, and are able to resolve our issues quickly and effectively.

Mobile App Design & Development for Toy Manufacturer

What impressed us most about AppMakersLA was their ability to translate our vision into a functional and visually stunning music app. Their attention to detail, creativity, and commitment to delivering a top-quality product truly set them apart from other app development companies in Los Angeles.

Infrastructure Update for EDI Platform

What impressed us most was how ICS took the time to truly understand our business, not just our technology. They translated our goals into a practical, secure, and scalable infrastructure, were proactive rather than reactive, and consistently delivered thoughtful guidance and responsive support that made them feel like a trusted extension of our internal team.

IT Managed Services & Consulting for Real Estate Company

Moreover, the company's dedication to customer satisfaction is evident. Their responsive support team and customized service offerings ensure that clients' needs are met promptly and effectively. This customer-centric approach creates a unique and trusting relationship between the company and its clients.

Financial Planning & Payment Software for Orthodontics Co

SoftDoes demonstrated exceptional persistence and responsiveness throughout the project. They were patient, calm, and flexible, even when timelines shifted due to the realities of a busy orthodontic practice. Every issue or request was addressed, and new features were added whenever needed.

Process Automation Tool Dev for Home Health Services Company

Management was excellent. They communicated on time, were flexible and very accommodating. It was almost like you were part of their team and focusing on delivering the project to be successful. I can feel the full support to ensure whatever my vision on this project was delivered.

Custom Software Development for IT Consulting Company

Project management felt practical and easy to work with, not overly rigid. We had regular check-ins, and the SoftDoes team was responsive whenever priorities shifted, which happens often when working with multiple real estate clients and fast-moving updates. They were flexible in adjusting scope while still keeping things moving forward.

Custom Software Dev for Government Agency

SoftDoes maintained a structured but flexible approach to project management. They adhered to agreed timelines in most cases and communicated clearly when adjustments were required. They were also receptive to feedback and able to incorporate changes without disrupting overall progress.

AI & Platform Development & Design for Financial Consultancy

SoftDoes managed the project in a straightforward and organized way. They were clear about priorities, kept the work moving, and responded quickly when we needed changes. Since compliance and internal review requirements can shift, we appreciated that they stayed flexible without losing control of the timeline.

Managed IT Services for K-12 Charter School

They've done a terrific job communicating about the projects and timelines, as well as organizing the questions/ answers needed to complete a project. They were able to effectively address concerns I had about our client relationship in a way that productively and professionally shared the burden of the relationship between themselves and us as a client. They also took important feedback from me early on and developed a tool that made it easier for me to gauge the health/ status of all our tickets.

Managed IT Services for Educ Programming Support Co

Very good project management and very good communication. Highly recommend CTS for this. They were very responsive and eager to support and help.

IT Managed Services for Charter School

CTS has demonstrated exceptional project management, skillfully coordinating our many technology initiatives while keeping timelines and priorities clear. Their team communicates consistently and effectively, ensuring that everyone stays aligned and informed throughout each phase of the work. I have especially appreciated how they push my thinking as CEO—helping me distinguish what is realistic now, what requires long-term planning, and where we can pause on “wish list” items to stay focused on our highest-impact goals.

SEO, Web Development & Maintenance for Digital Mktg Agency

Fat Lab's team combine those two sets of skills in a way that makes them fun and easy to work with. Our experience with FatLab Web Support has been great, which is why it has lasted for more than 10 years. I can't think of any improvements to suggest.

IT Support Services for Project Management & Consulting Co

Project support in excellent. Very responsive in meeting our needs on a timely basis. Keeping our team informed with the status of any open items on a regular basis.

Microsoft 365 Consult & Support for Film Postproduction Firm

We are extremely happy and satisfied with their project management. All deliverables were completed on time, and the entire process was smooth and well-organized. They were highly responsive to our needs and addressed any questions or requests promptly. The company made the experience stress-free for both myself and my staff.

Managed IT Services for Dental Partnership Organization

TrnDigital partnered with us to drive a comprehensive Microsoft 365 transformation initiative. Their team helped us optimize our Microsoft 365 environment, implement modern collaboration tools, improve security and compliance controls, and streamline document management processes. Their Project Management has been excellent so far, under the lead of Manoj. Their team is awesome, always meeting deadlines, responding very fast to all the requests with very high technical and communication skills, no matter when their support is asked.

IT Managed Services for Bank Solutions Firm

They take a long time to hire the right people for their organization. Over the years, there's been a half-dozen key people there that if there's an issue, and they're on the phone with one of our employees trying to resolve something remotely, they don't give up. They don't stop until it's done. They don't even take lunch. I've witnessed calls that last three to four hours, just to maintain that sense of security that they’re there to fix our problem. Everyone I speak to is the same in their excellence and professionalism, which is remarkable in this day and age. You always think you might hit on somebody that's not interested or engaged, but they’re all completely engaged and involved in any problem, and they look to resolve it as quickly as possible.

Branding & Logo Design for Global Communications Company

GreyBox was easy to work with and delivered on time. We liked what they did, and the end client chose the logo they created to use in the product.

Design Services for Global Nonprofit's Public Programming

They’re great to work with. There’s a lot of back and forth, and my team sends a lot of edits and changes, but they handle everything gracefully and professionally.

Branding and Design for Building Material Distributor

GreyBox Creative was very considerate of my schedule. They were very easy to work with, and there was constant communication on both sides.

Branding and Logo Design for Asset Management Firm

They were easy to work with and open to constructive criticism. We had a healthy amount of back and forth during the project, which was helpful.

Corporate Visual Identity Dev for Naming & Branding Company

They're not just great designers, they're great people, easy to work with, endlessly accommodating, and focused on customer satisfaction—ours and our clients. GreyBox is super easy to work with, extremely accommodating, always on time (usually sooner), and consummate professionals. We love working with them.

IT Cloud Services for Healthcare Reputation Management Co

Now that the transition is completed, we have monthly meetings. They still have a high level of communication, and the team is very organized and experienced at what they do. We had open lines of communication during the transition, including email and phone conversations.

Managed IT Services for Nonprofit Residential & Day Program Facility

Their ability to relate to us as a client is a clear standout. They understand our parameters, and they will either work within that or find alternative solutions that don’t require additional funds.

Managed IT Services & Helpdesk Support for Nonprofit Org

They understood our needs very well and did the proper software and hardware installations to ensure that everything was up and running. They helped us purchase over 20 workstations for our participants, and the installation was very smooth.

MVP Development for Healthcare Provider

Zertain were very responsive with any issues and queries we had at all stages of the project, they delivered everything that was promised and went over and above to ensure we were satisfied with the product which was complex and required more effort on their behalf. There was never an answer 'no', everything was possible and they achieved a lot in a short period of time. Great communication, always willing to help and couldn’t do enough to make sure we were satisfied with the product at each stage.

Cybersecurity & Penetration Testing for Software Company

NopalCyber communicates well. Our CTO is our primary contact, and I monitor the communication. The team is very thorough, and the project comes in on time and on budget with a very high level of satisfaction from us. We communicate via email.

Manged IT Services for Government Relations Firm

Give them a call. They’re responsive, friendly, and patient.

Custom Software Dev for IT Hardware Company

Thynkso AI Corp managed the project very professionally. They set clear milestones, communicated regularly, and delivered everything on time. Whenever we had questions or changing needs, they responded quickly and adapted smoothly. Their team was organized, proactive, and easy to work with throughout the project.

Managed IT Services for Shoe & Apparel Company

Their flexibility to replace or bring more resources to support projects is impressive. Multiple certified resources being available for consultations. So far, they have been impressive in delivering the services.

Managed IT Services for Music Education Tech Company

They've also been patient in answering my questions. When I asked for advice about which printer to buy, I gave them the specs, and they came back with great recommendations. They also advised on a piece of equipment with many cables and recommended getting an adapter and cable cover. What I like most about Arium is that they're almost always available and responsive when I have a question. They're also really patient; some of the issues we've had they've also been confused about, and they've worked through them while being communicative. Moreover, they're nice people.

Microsoft 365 Migration for Pharmaceutical Consulting Firm