Branding that Sells

Gold
VERIFIED

Grey Box Creative is a New York based creative agency that believes building a solid brand can become a company’s greatest asset. The GreyBox design team has been working together for two decades and has branded hundreds of companies helping to create or revitalize a brand. GreyBox has built it's reputation on delivering high quality, corporate identities in a range of industries and in a variety of formats.

Located in NYC, GreyBox Creative is a boutique strategic visual communications agency that delivers world-class design solutions for companies ready to elevate their brand. 

 
$10,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2010
Show all +
New York, NY
headquarters
  • 1345 Avenue of Americas
    New York, NY 10105
    United States

Portfolio

Key clients: 

Apollo Capital Management, Novo Nordisk, US Army/Navy, Geoffrey Beene, Luxury Big Island, Society for Reproductive Medicine

ETRM Services Image

ETRM Services

ETRM Services is a trading technology IT service provider for the global energy industry and other commodities.

GreyBox created a dynamic logo that conveys a sense of complexity and order. The mark has a continuous flow of energy and movement which is representative of the company's philosophy of working together as one to bringing moving parts together working seamlessly with one another. 

Verify Financial Image

Verify Financial

Verify’s on-line forum of vetted credit graders provide issue-specific, peer-sourced credit information previously unavailable on any industry platform. Their patent-pending process takes place on a secure platform, delivering critical and comprehensive insight that enhances the credit market landscape.

Luxury Big Island Image

Luxury Big Island

Exclusive print package targeting high-net-worth individuals interested in exclusive listings on the Big Island. The custom mailing package design was printed with silver foil stamping and metallic silver and housed a customized brochure which listed current available properties and an overview of Luxury Big Island

Union Burger Bar Image

Union Burger Bar

Union Burger Bar is a creative burger experience that is a modern take on a classic idea. Their difference starts with quality enabling them to deliver a unique take on the classic burger and creating more of a delicacy. 

We created the visual identity to brand the Southampton restaurant as a premier destination for the ultimate burger experience. 

SB One Bank Image

SB One Bank

Sussex Bank, a full-service regional NJ-based bank acquired Community Bank of Bergen County.  Their newly found entity consisting of fourteen branches was renamed SB One Bank.

Using the brand initials, we designed a bold and progressive logo symbolic of the relationship between the bank and its customers, working as one. 

We created a comprehensive identity system and additional brand assets to allow SB One to

express its voice in a coherent manner across multiple platforms.

Reviews

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Branding, Logo Design & Site Dev for Real Estate Company

“They’ve always done fantastic work for me.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2013 - Ongoing
Project summary: 

GreyBox Creative has been a real estate firm’s design partner for seven years. Most recently, they built a WordPress site, did branding, and designed a logo for a new company that the firm was launching.

The Reviewer
 
11-50 Employees
 
Hawaii
Partner, Real Estate Company
 
Verified
The Review
Feedback summary: 

Their high-quality design work has garnered praise from clients, while internal stakeholders attribute increased brand awareness to their efforts. Responsive and straightforward, the team has built a strong partnership by communicating well and not overpromising. Their process is smooth and dynamic.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a partner at a real estate company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GreyBox Creative?

We’ve worked with GreyBox Creative for about seven years, but about a year ago, we needed help launching a new company.

SOLUTION

What was the scope of their involvement?

GreyBox Creative built a WordPress website for our new company. They also did branding and designed the logo. We were given a few logo options, and we chose the one we liked best. Similarly, they presented 2–3 website mockups, we selected the one we wanted, and we went from there.

What is the team composition?

I work with different people. Stephen (Director of Online Marketing, GreyBox Creative) operates separately from the rest of the team in his online marketing work. Gaelen (Director Web Development, GreyBox Creative) is the IT person and works on the site’s backend. Remo (Creative Director, GreyBox Creative) is the designer and has done all of our logos. Finally, if I need further coordination or we experience a challenge, I involve Vincent (Founder & President, GreyBox Creative).

How did you come to work with GreyBox Creative?

I did a lot of research to find the right candidate to help develop my business. I also hired a second party to assist in making this selection, and the result was GreyBox Creative. The quality of their design work set them apart.   

What is the status of this engagement?

My company began working with GreyBox Creative in 2013, and our partnership is ongoing. The big project they did last year lasted 4–5 months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has always been highly regarded by my clients. I definitely attribute an increase in brand awareness to them.

How did GreyBox Creative perform from a project management standpoint?

They’re very efficient in their communication; I’ve never had any issues in this regard. We talk over the phone or email depending on what’s needed. The owner gets involved as needed; if I leave him a message, he calls me back, which I appreciate. They build a relationship with their client.

What did you find most impressive about them?

I’m most impressed by the quality of their design work. They’ve always done fantastic work for me. Their process is smooth, straightforward, and dynamic.

Are there any areas they could improve?

GreyBox Creative delivers what they say they will, so I haven’t seen a flipside. They don’t over-promise or get involved in things they can’t manage. They’ve offered design, branding, and website development to my company, and they’ve delivered.

Any advice for potential customers?

GreyBox Creative does very well at managing the partnership, so there’s no need to advise a third-party on how to handle that. They flawlessly build client relationships.

5.0
Overall Score They’re excellent.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Design Services for Global Nonprofit's Public Programming

“When we’re expecting something, they deliver.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Ongoing
Project summary: 

GreyBox Creative provides ongoing design services for a nonprofit’s public programming, specifically an annual gala and multiple evening events. Deliverables include stationary, a program book, and invitations.

The Reviewer
 
51-200
 
New York City Metro Area
Deputy Director of Development, Literature & Human Rights Nonprofit
 
Verified
The Review
Feedback summary: 

GreyBox Creative fosters a positive customer experience by executing beautiful designs. The team’s collaborative nature complements their graceful ability to handle change and edit requests. Internal stakeholders appreciate that the team not only delivers quality work, but is also very personable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the deputy director of development at a global literature and human rights nonprofit. I oversee special events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GreyBox Creative?

We don’t have an in-house graphic designer, and we had a couple of projects that required design services.

SOLUTION

What was the scope of their involvement?

GreyBox Creative designs our complete gala suite each year. The literary gala is our largest fundraiser, and GreyBox Creative’s team designs the program book and any stationary related to the event, including the invitation suite and letterhead. They work on the designs for the gala collateral in October or November through May, when the gala takes place.

They also design the hardcopy invitations for our author evenings, a series of about 35 dinners throughout the season. We engage GreyBox Creative for this work in November or December, and the invitations go out to a large list of people at the beginning of January.

GreyBox Creative has helped other public programming teams within our organization by designing print collateral for different events. They base their designs off of our brand guidelines.

What is the team composition?

We work with two of the partners at GreyBox Creative.

How did you come to work with GreyBox Creative?

When I joined my organization, they were already working with GreyBox Creative. After reaching out to them and seeing their work, I was happy with their work. It didn’t make sense to look at other vendors because GreyBox Creative knew the organization and our work.

How much have you invested with them?

My organization has spent $12,000–$15,000.

What is the status of this engagement?

I began working with GreyBox Creative in July 2018, but my organization’s been working with them for a few years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their designs are beautiful. The invitations always look amazing.

How did GreyBox Creative perform from a project management standpoint?

They’re great to work with. There’s a lot of back and forth, and my team sends a lot of edits and changes, but they handle everything gracefully and professionally.

What did you find most impressive about them?

GreyBox Creative does great work, and they’re really nice people. They’re also great about incorporating our brand guidelines into their designs. Working with them is always a pleasure.

Are there any areas they could improve?

No, not really. They’re great.

5.0
Overall Score They’re so good at what they do, and the team is very nice.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    When we’re expecting something, they deliver.
  • 4.5 Cost
    Value / within estimates
    They’re pricey, but they’re worth it.
  • 5.0 Quality
    Service & deliverables
    They always do what they promise, and they do it perfectly.
  • 5.0 NPS
    Willing to refer
    I’m very likely to recommend them.

Branding and Design for Building Material Distributor

"They were very easy to work with, and there was constant communication on both sides."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2018 - Feb. 2019
Project summary: 

GreyBox Creative offered branding and design services for a distributor. They created a new logo, updated a website, and delivered exterior designs for a fleet of trucks.

The Reviewer
 
11-50 Employees
 
Farmingdale, New York
Brett Marx
President, ACF Distributors LLC
 
Verified
The Review
Feedback summary: 

GreyBox Creative delivered excellent designs and expanded the firm’s online presence. The team facilitated a seamless feedback process and was very responsive. Their structured and detailed-oriented approach set them apart from other vendors.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the president and owner of ACF Distributors. We are a wholesale distributor of commercial and residential floor coverings.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GreyBox Creative?

I hired GreyBox Creative to help rebrand an existing business that I had recently acquired. Although the products and services they offered were great, the general aesthetic of the company was old and outdated.

What were your goals for this project?

Our goal was to freshen up our company aesthetic.

SOLUTION

How did you select this vendor?

I interviewed three different agencies, and GreyBox Creative was the most impressive. They were more organized and detail-oriented than the other vendors that I considered. They were also able to work within my budget.

Describe the scope of their work in detail.

We started the partnership with a discovery call so that GreyBox Creative could assess my needs. After I delivered my requirements, they presented me with a budget and a detailed scope of work that was broken down into phases.

We approved their plan, and they started producing designs. They created a new logo, revamped our website, and designed graphics and decals for our trucks.  

What was the team composition?

I worked directly with Vince (Owner, GreyBox Creative) and occasionally spoke to a few other members of this team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

GreyBox Creative improved our online presence and enhanced our brand. We now have a professional looking website that we can proudly display for existing customers and new prospects.

How effective was the workflow between your team and theirs?

Being that my company is on the smaller side, I tend to get spread pretty thin, and GreyBox Creative was very considerate of my schedule. They only involved me in their work when it was absolutely necessary.

I would review and approve each of their deliverables, and they would facilitate the feedback process. They were very easy to work with, and there was constant communication on both sides.

What did you find most impressive about this company?

I was particularly impressed by their organization and attention to detail.

Are there any areas for improvement?

None that I saw.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding & Web Design for Specialty Burger Restaurant

"It was overwhelming how accurately GreyBox Creative captured our vision."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2012 - June 2015
Project summary: 

GreyBox Creative assisted with the overall branding of a specialty burger restaurant. The team also designed the website and other marketing collateral. They provided several options to choose from.

The Reviewer
 
11-50 Employees
 
Fair Haven, New Jersey
Yvette Cafaro
Restaurant Owner, Kind Burgers
 
Verified
The Review
Feedback summary: 

External feedback on the work GreyBox Creative completed has been positive. Their team is full of talented and creative designers. Customers can expect a dedicated and professional team that delivers on promises.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My husband and I own Kind Burgers, a gluten and dairy free specialty burger restaurant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GreyBox Creative?

We hired GreyBox Creative to design our overall look and branding. They also created our website and marketing materials.

What were your goals for this project?

We were looking for a fresh look that identified our company’s vision and product.

SOLUTION

How did you select this vendor?

Throughout the selection process, we interviewed several design companies and reviewed past work they’ve done with similar businesses.

Describe the scope of their work in detail.

The engagement began with their team interviewing about our goals and visiting the restaurant. GreyBox Creative sent several options for us to choose from in order to get the look we were trying to achieve.

What was the team composition?

We worked with three to four designers throughout the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was overwhelming how accurately GreyBox Creative captured our vision. We get compliments on our marketing materials–especially with the icons they created.

How effective was the workflow between your team and theirs?

The designers were talented and professional. Our process was simple–we used email, phone, and in-person project reviews.

What did you find most impressive about this company?

Their artistic talent is like no other. GreyBox Creative delivers on your vision.

Are there any areas for improvement?

There are none that I can think of. It was a great experience working with GreyBox Creative.

5.0
Overall Score Unmatched talent with GreyBox Creative.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The team was always very responsive
  • 5.0 Cost
    Value / within estimates
    Based on other quotes we received, GreyBox was extremely fair in pricing.
  • 5.0 Quality
    Service & deliverables
    They deliver amazingly talented designs.
  • 5.0 NPS
    Willing to refer
    I recommend GreyBox to everyone all the time.

Branding & Strategy for Upscale Burger Bar

"Their team has played a major role in my success, and I would not open another business without them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018 - Jan. 2019
Project summary: 

GreyBox Creative delivered branding and marketing strategy for an upscale burger bar. Their team analyzed the client’s business plan and provided materials and methods for reaching new customers.

The Reviewer
 
11-50 Employees
 
Southampton, New York
Ian Duke
Owner, Union Burger Bar
 
Verified
The Review
Feedback summary: 

GreyBox Creative’s work has attracted patrons and driven revenue. Efficient and accessible, the team delivered within a short timeframe while providing frequent updates and feedback. Their dedication to quality and their professional approach made for a successful partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Union Burger Bar, a high-end restaurant in Southampton, New York.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GreyBox Creative?

I wanted to give my town something that it was lacking, and I needed the right branding team to help me launch my idea.

SOLUTION

What was the scope of their involvement?

I came into this project with a very clear understanding of what I would need from their team. I walked Vincent (Founder & President, GreyBox Creative) and Remo (Creative Director, GreyBox Creative) through my business plan, and we reached a consensus regarding the direction we were going to take. Their team provided branding services for my restaurant, and they developed a strategy to engage an affluent clientele.

What is the team composition?

I worked closely with Vincent and Remo throughout the project.

How did you come to work with GreyBox Creative?

I first learned about GreyBox Creative after running into Vincent, who is a childhood friend of mine. This happened right as I was planning to open another venue, and I brought his team on to create a full package of branding and marketing materials. This first project was a complete success, and I knew Vincent and his team would be the right branding partner for my next endeavor.

What is the status of this engagement?

Our work began in December 2018, and my restaurant opened in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since opening, I’ve been able to generate a very high level of revenue. I'm attracting the clients that I want, and my restaurant is regularly filled to capacity.

How did GreyBox Creative perform from a project management standpoint?

They were extremely responsive, and I was able to reach out to them via phone call, email, or text. We also held many in-person meetings and video chats, which were very helpful in terms of evaluating deliverables.

What did you find most impressive about them?

In terms of their work, the speed with which they completed the project is astonishing. Branding is typically a lengthy and complicated process, especially in the hospitality industry, where the majority of businesses fail within the first two years. Their team delivered everything I asked for in less than two months, and the quality of their work is comparable to that of a multi-billion-dollar company.

Also, the level of comfort and confidence that I’ve felt with their team has been outstanding. I’ve learned so much from them about digital marketing, specifically search engine optimization. They’ve also kept in touch since the restaurant opened, and they appear to be genuinely invested in our success.

Are there any areas they could improve?

If there were an area where they could improve, I would’ve told them, but I can’t say that I found one. They were fantastic. Their team has played a major role in my success, and I would not open another business without them.

Do you have any advice for potential customers?

Have a clear idea of what you’re hoping to achieve, and be willing to learn the nuances of branding and strategy. Detailed planning is essential if you want to see your project succeed. Also, if you clearly articulate your goals, their team will be able to support you effectively and push your business forward.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding and Logo Design for Asset Management Firm

"They were easy to work with and open to constructive criticism."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2018
Project summary: 

Greybox Creative support rebranding efforts. They managed the discovery process and created the color scheme, font, logo, and several supporting materials.

The Reviewer
 
2-10 Employees
 
New York, New York
Investor Relations & Marketing, Asset Management Firm
 
Verified
The Review
Feedback summary: 

The new brand image receives high praise from customers. The work produced by Greybox Creative fully satisfied the internal team. As a partner, they were efficient and collaborative. Their expertise and receptive nature made them a valuable asset.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in investor relations as a small-credit hedgefund manager in New York City.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Greybox Creative?

We hired Greybox Creative to help rebrand our firm.

SOLUTION

What was the scope of their involvement?

We began with a discovery process to uncover the identity of our company. Greybox Creative then created several proposals for the new look. They helped us find the new colors, fonts, logo, for our brand and created a relevant newsletter and business cards.

What is the team composition?

We worked with three people from their team.

How did you come to work with Greybox Creative?

Through our business’ consulting services firm, we heard about Greybox Creative and used them in 2005 for a different branding project. When it was time for another rebrand, we felt comfortable with our history with them and their price point.

How much have you invested with them?

For this engagement, we’ve spent between $15,000–$20,000.

What is the status of this engagement?

Although we first engaged in 2005, this rebrand lasted a few months in 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We continuously receive positive comments on the professional look of our new logo. People remark on the appealing colors we chose. We’re fully happy with the work they did and happy with the feedback we get on our new look.

How did Greybox Creative perform from a project management standpoint?

They were very responsive and on top of managing the project. We primarily communicated through email.

What did you find most impressive about them?

They were easy to work with and open to constructive criticism. We had a healthy amount of back and forth during the project, which was helpful.

Are there any areas they could improve?

There’s nothing they could do to improve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Logo Design for Commercial Real Estate Nonprofit

“The logo is very dynamic and everyone in our organization has been enthusiastic about it.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2014 - Feb. 2015
Project summary: 

After learning about the organization and its objectives, GreyBox Creative designed a logo that reflects the organization's new identity.

The Reviewer
 
2-10 Employees
 
New York, New York
Kenne Shepherd
Former Co-Chair of Comunications, Crew New York
 
Verified
The Review
Feedback summary: 

The in-house team is happy with the design and the feedback has been very positive. GreyBox Creative went above and beyond to meet all needs, while the hands-on approach of the senior leadership helped ensure the project’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

When I worked with GreyBox Creative, I was the co-chair of the communications committee at Crew New York.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GreyBox Creative?

Our two predecessor organizations came together to form Crew New York, so we started looking for a new identity. We needed a vendor to create a new logo for us, which would essentially be a graphic statement of the organization's purpose.

SOLUTION

What was the scope of their involvement?

After learning about the goals and objectives of our organization, GreyBox Creative designed a new logo for us. They gave us a few different options, after which we provided our feedback. Then, they refined the color scheme and designed the final version.

What is the team composition?

We mostly interacted with Vincent (Founder, GreyBox Creative) and their senior designer.

How did you come to work with GreyBox Creative?

I met Vincent at a networking group. He seemed very personable, so I thought he and his team would be easy to work with. I saw their previous work, which was very much in line with what we were looking for, so we decided to hire them.

How much have you invested with them?

We spent about $25,000.

What is the status of this engagement?

We worked with them between January 2014–February 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The logo is very dynamic and everyone in our organization has been enthusiastic about it. The word of mouth has also been very positive.

How did GreyBox Creative perform from a project management standpoint?

We mostly used email and phone to stay in touch and they were very responsive. They also gave us PowerPoint presentations, walking us through the look and feel of the logo.

What did you find most impressive about them?

They’re very creative. Also, their owner is very hands-on. He was involved in all the phone meetings and email correspondence and he definitely helped us guide the project to a successful conclusion.

Are there any areas they could improve?

I can't think of anything.

5.0
Overall Score They're a great team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all of our deadlines.
  • 4.0 Cost
    Value / within estimates
    They're more expensive than some other design firms, but they gave us a very good product.
  • 5.0 Quality
    Service & deliverables
    They created a powerful logo. The design is very clean and modern.
  • 5.0 NPS
    Willing to refer

Multiple Branding Projects for Asset Management Firms

“They understand the financial marketplace, which informs their designs and makes our partnership much better.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
1990s - Ongoing
Project summary: 

Greybox Creative has worked on numerous branding projects, ranging from print materials to website formatting. The partnership has lasted for over two decades.

The Reviewer
 
51-200 Employees
 
New York, New York
Managing Director, Financial Services Company
 
Verified
The Review
Feedback summary: 

Greybox Creative is communicative and has excellent project management. The team puts in the effort to understand business objectives and identify the most effective solutions possible. Their work has had great success, contributing to some asset values more than doubling.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Greybox Creative?

We needed help with numerous branding projects across our organization and products.

SOLUTION

What was the scope of their involvement?

Greybox Creative has worked on the branding and the design of our various marketing materials. They developed an image in our marketplace that institutionalized our firm and highlighted the large infrastructure of our organization and products. They also worked on improving the quality of our print materials, such as presentation decks and one-pagers. Beyond that, they also redesigned our website that allowed us to confidently go sell our funds.

What is the team composition? 

We mainly interacted with the owner and a few other designers that were experienced and lead the process. 

How did you come to work with Greybox Creative?

We’d heard of their capabilities in the marketplace, so we hired them.

How much have you invested with them?

We’ve spent over $500,000.

What is the status of this engagement?

I’ve been working with them since the 1990s.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For some projects, we’ve seen assets more than double year over year after engaging with them. We’ve had some great successes in our partnership.

How did Greybox Creative perform from a project management standpoint?

We mainly communicate with the owner and other senior staff, which allows for effective project management and information sharing. They almost always meet deadlines or let us know if there will be a delay.

What did you find most impressive about them?

They understand the financial marketplace, which informs their designs and makes our partnership much better. Unlike other firms, they take the time to understand our business goals to determine the best solution. They’re also incredibly patient with us whenever we change directions or adjust our requirements. 

Are there any areas they could improve?

No, I can't name anything.

Do you have any advice for future clients of theirs?

Figure out the long-term goals and milestones so that the project doesn’t change once you begin your partnership.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have great communication, letting us know if they’d be late.
  • 5.0 Cost
    Value / within estimates
    They’re a very reasonable price.
  • 5.0 Quality
    Service & deliverables
    They’re very detail oriented.
  • 5.0 NPS
    Willing to refer
    I’ve referred them to other businesses before.

Visual Identity & Branding for Annual Gala

"Their honesty and helpful nature make them a wonderful team to work with."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
Confidential
 
Jun. 2018 - Ongoing
Project summary: 

GreyBox Creative is helping develop a visual identity for an annual educational event. They built a website, stationery, logo, invitations, and other themed materials for the occasion.

The Reviewer
 
201-500 Employees
 
New York, New York
Director of Community Events, School
 
Verified
The Review
Feedback summary: 

The items created for the event were received positively by the public and board members. So far, the GreyBox Creative team delivered the work within the given timeline and made key contributions throughout the engagement. Their insight and receptiveness are highly appreciated and valuable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of community events at a Pre-K through 12th-grade independent school. I handle all fundraising events and efforts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GreyBox Creative?

We hired GreyBox Creative to help us create a visual identity for our annual gala. We needed all the materials to reflect the theme for the event.

SOLUTION

What was the scope of their involvement?

GreyBox Creative helped us form the identity for our gala. They created materials that aligned with the new theme for the event. The invitation, stationery, program, invitations, logo, and website were all designed and built by their team. Additionally, they made specific items related to the theme of journeys, which included stamps. The team gave us several options for each piece and incorporated our feedback into the visuals. They’re currently transitioning our website from an active platform to an archive.

What is the team composition?

Vincent (Founder & President, GreyBox Creative) and Remo (Creative Director, GreyBox Creative) are our main points of contact. Several people are working on the project, including designers and teammates who worked remotely.

How did you come to work with GreyBox Creative?

We were using a company for our previous galas, but we wanted to hire a more creative team. Our guidelines allowed us to move further from our typical brand, so we thought it would be the perfect opportunity to work with GreyBox Creative.

What is the status of this engagement?

We began working together in June 2018, and it’s ongoing. We’re still in the process of making changes to our website, but the project will be complete after that.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received great compliments from parents, board members, and invitees on this year’s materials. GreyBox Creative elevated the printed work, so our invitations were striking and matched the digital version. All of the work they created translated beautifully.

How did GreyBox Creative perform from a project management standpoint?

They’re extremely responsive—we primarily communicate through email and the phone. We had several calls to determine our priorities and discuss our goals. They were patient and understanding with our team. The most helpful aspect was their willingness to incorporate our feedback and ideas into their work.

What did you find most impressive about them?

They are a group of professionals. Their honesty and helpful nature make them a wonderful team to work with. When we were figuring out the font size and materials for the program, they were transparent about how our choices would look and if something wasn’t possible. All of our feedback is listened to, and they pay close attention to our needs.

Additionally, they provided insight into what is visually impactful and what is actually useful for our materials. In creating stationery, GreyBox Creative had an eye for what would be the best format for people to use while still finding it appealing.

Are there any areas they could improve?

Based on the feedback from our co-chairs, we’d love to see even more creativity in every project. Ultimately, the entire project translates very well and they are a useful, great partner.

Do you have any advice for potential customers?

In your feedback, be honest. Give them a clear timeline and have exact deadlines for when you need materials delivered.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Branding for Global Technology Services Company

“I’m incredibly pleased with their work; the designs are clean and clear.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Sept. 2018
Project summary: 

GreyBox Creative helped revamp a brand, creating a new logo and website. They also helped take care of copyright concerns and made all the new materials cohesive under one style.

The Reviewer
 
11-50 Employees
 
New York, New York
Founding Partner, Technology Services Company
 
Verified
The Review
Feedback summary: 

GreyBox Creative worked hard and exceeded all project expectations. They maintained open communication and were willing to make any requested adjustments. People love the new brand and website, saying it all looks much better.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders of a global technology services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GreyBox Creative?

Our business had been around for nearly 10 years, so we wanted to better define our brand and execute it on our website, logo, and other materials.

SOLUTION

What was the scope of their involvement?

GreyBox Creative helped define our brand strategy, which led to our website layout description. They then created five logos, and one of them immediately stood out. We selected that, and GreyBox Creative assisted us with the copyright as we registered it. Once that was clear, they built the website and made it cohesive with our new brand identity.

What is the team composition?

We had one main point of contact and also worked with a designer and a developer.

How did you come to work with GreyBox Creative?

We found them online. We liked their work, so we hired them.

What is the status of this engagement?

We worked together from March 2017–September 2018. Prior to this, they sat in on brand discussions, but we hadn't engaged them yet.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m incredibly pleased with their work; the designs are clean and clear. They took our concept and effectively translated it into a great design. We just recently unveiled the new brand and site, and we’ve gotten positive feedback. It’s improved company morale and culture, which is exactly what we wanted.

How did GreyBox Creative perform from a project management standpoint?

They were always available and responsive, working to meet our timeline and schedule. We usually communicated via email and phone and the occasional spreadsheet. They also had an internal website where we could log in, review designs, and provide comments.

What did you find most impressive about them?

By sitting in on the initial brand discussions before we engaged them, they understood our company and our goals. As soon as we engaged them for design, this understanding was reflected in the logo and website designs they presented to us. Their design was high quality, and they were incredibly easy to communicate with. They changed anything we asked for, which showed their dedication to our project.

Are there any areas they could improve?

No, but if I mentioned a problem, they would’ve gladly fixed it.

5.0
Overall Score They were very enjoyable to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Any delays were probably our fault.
  • N/A Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    We're very happy with what we got.
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Delaware
ID
4852869
Date of Formation
Jul 27, 2010
Last Updated
Mar 12, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jul 22, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
25
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
September 25, 2019