What evidence can you share that demonstrates the impact of the engagement?
Since opening, I’ve been able to generate a very high level of revenue. I'm attracting the clients that I want, and my restaurant is regularly filled to capacity.
How did GreyBox Creative perform from a project management standpoint?
They were extremely responsive, and I was able to reach out to them via phone call, email, or text. We also held many in-person meetings and video chats, which were very helpful in terms of evaluating deliverables.
What did you find most impressive about them?
In terms of their work, the speed with which they completed the project is astonishing. Branding is typically a lengthy and complicated process, especially in the hospitality industry, where the majority of businesses fail within the first two years. Their team delivered everything I asked for in less than two months, and the quality of their work is comparable to that of a multi-billion-dollar company.
Also, the level of comfort and confidence that I’ve felt with their team has been outstanding. I’ve learned so much from them about digital marketing, specifically search engine optimization. They’ve also kept in touch since the restaurant opened, and they appear to be genuinely invested in our success.
Are there any areas they could improve?
If there were an area where they could improve, I would’ve told them, but I can’t say that I found one. They were fantastic. Their team has played a major role in my success, and I would not open another business without them.
Do you have any advice for potential customers?
Have a clear idea of what you’re hoping to achieve, and be willing to learn the nuances of branding and strategy. Detailed planning is essential if you want to see your project succeed. Also, if you clearly articulate your goals, their team will be able to support you effectively and push your business forward.