NopalCyber

BACKGROUND

Please describe your company and position.

 I am the Director of Digitial infrastructure and security services of a delivery tech platform.

Describe what your company does in a single sentence.

We're a reliable on-demand delivery tech platform that allows customers to deliver anything from anywhere right to their doorstep. From logistics to technology, design, and support we strive to offer our customers and partners the best experience both online and offline

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NopalCyber to accomplish?

• Reduce surface attack
• Secure assets through an EDR
• Have a 24/7 SOC to monitor activity

SOLUTION

How did you find NopalCyber?

Referral

Why did you select NopalCyber over others?

• Pricing fit our budget
• Good value for cost

How many teammates from NopalCyber were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NopalCyber was retained to provide us with cybersecurity consulting, EDR management, and SOC service to monitor security events

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Full EDR coverage across all company assets
• 24/7 protection and monitoring via EDR and SOC

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Services were delivered in a timely and organized fashion. This was done as a joint collaboration with our internal IT and security teams.

What was your primary form of communication with NopalCyber?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

NopalCyber support is always available and ready to help. And the business follow-ups are always ongoing to ensure we're getting the best service possible.

Are there any areas for improvement or something NopalCyber could have done differently?

None at the moment