What was the scope of their involvement?
Red Key Solutions was brought in to modernize our entire network system, with the goal of creating a solid foundation for growth within our company. They spent the first week completing onboarding tasks, which included the installation of a new server, a new firewall and a new wireless system.
Another high-priority item was migrating our email into a business class cloud. Since the main server was extremely vulnerable to viruses and had a high risk of crashing, they also installed new antivirus software and a backup server. They continue to make recommendations to improve our efficiency.
What is the team composition?
They assigned an IT director to work on our account exclusively, but we also interacted with their president and their network director.
How did you come to work with Red Key Solutions?
We spent weeks searching for an IT company online before narrowing our list down to three providers. After meeting each company, we found Red Key Solutions to be the most impressive. They were confident in their work, honest about their abilities, and they had amazing references to back up their experience.
What is the status of this engagement?
They became our IT provider in May 2015.