Top Call Center Services & Voice Services in the Dominican Republic

Ratings Updated: June 22, 2026

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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Reviews mention Helpful
The feedback regarding Helpware's helpfulness is overwhelmingly positive. Clients consistently praised the team's professionalism and proactive support. One client noted that Helpware's agents were 'super helpful' in addressing support tickets, while another highlighted their 'commitment and willingness to help out.' The management team was described as 'helpful, friendly, and professional,' further enhancing the overall experience. Clients expressed satisfaction with the seamless collaboration and effective communication, indicating Helpware's strong alignment with their project needs.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. The experience was honestly seamless and they continue to be a great partner.
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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful in how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.
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Customer Tech Support for IT Company

5.0 Oct 4, 2018

The administrative staff was helpful in moving us forward and getting the most out of our support team. No, it was a great experience.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated extensive expertise across various industries including Telecommunications, Information Technology, Healthcare, eCommerce, and more. Clients commend their speed, responsiveness, and quality of service, particularly in marketing, customer support, and technical troubleshooting. Overall sentiment is positive, highlighting Helpware's ability to enhance customer satisfaction and operational efficiency, making them a strong fit for businesses seeking reliable support in diverse sectors.
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Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Business services Telecommunications Arts, entertainment & music Advertising & marketing Consumer Products

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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Open to feedback
The feedback highlights Select VoiceCom's strong openness to client input, with one client noting their 'extremely well organized and communicative team' that responds within 24 hours. Clients appreciate their 'personalized approach' and willingness to adapt, stating they are 'open minded to change.' Overall, the sentiment is highly positive, with no areas for improvement identified at this time.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Santo Domingo, Dominican Republic

Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
Santo Domingo, Dominican Republic
401 - 500

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Disa Innovations

5.0 4 reviews

$5,000+

< $25 / hr

2 - 9

Santo Domingo, Dominican Republic

Services provided

20% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

15% Sales Outsourcing

Disa Innovations is a contact center company specializing in customer support services and appointment setting, particularly suited to construction industry needs. Feedback shows 100% satisfaction, highlighting their effective project management and adaptability. Clients appreciate their tailored contact center solutions and responsive communication, with no reported areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Contact Center Services for Construction Company
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read more
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Industry Experience

Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
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What are Featured Providers?
SupportYourApp

4.8 86 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

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Reviews mention Meets deadlines
The overall sentiment regarding SupportYourApp's ability to meet deadlines is highly positive. Clients consistently highlight their strong project management skills and proactive communication. One client noted, 'They are well-organized, meet deadlines consistently,' while another mentioned, 'very proactive, always timely response.' These remarks underscore the company's commitment to timely delivery and effective collaboration, contributing significantly to client satisfaction and project success.

Customer Support Services for IT Company

5.0 Jul 22, 2025

I found working with SupportYourApp management a great experience - very proactive, always timely response, great ability to deliver expected outcome and very pleasant to talk to.
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Customer Service Outsourcing for Enterprise Health Platform

5.0 Mar 20, 2026

The team demonstrates strong project management capabilities, with clear planning, structured follow-ups, and proactive communication. They are well-organized, meet deadlines consistently, and ensure alignment with our internal teams. Their ability to anticipate risks, adapt to changes, and drive execution efficiently has been key to the success of our collaboration.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Overall, client feedback regarding SupportYourApp indicates that they provide good value for money, with many clients noting the company's flexible pricing and effective service. For instance, one client highlighted that SupportYourApp's pricing fit their budget while delivering high-quality support, resulting in improved customer satisfaction rates. However, some reviews mentioned issues with service consistency and responsiveness, suggesting that cost-effectiveness may vary by project. In general, the sentiment is positive, emphasizing the company's ability to scale with business needs while maintaining competitive pricing.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.

Customer & Ticket Support Services for Beauty Tech Company

5.0 Mar 17, 2023

I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Dominican Republic

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Communicative
Clients have consistently praised Simply Contact for their exceptional communication skills and responsiveness. For instance, one client noted their 'outstanding' project management, highlighting that they always delivered on time and adapted quickly to needs. Another client emphasized the 'great communication' and 'flexibility' of the team, stating they were 'great communicators' who moved quickly. Overall, the sentiment reflects a high level of satisfaction regarding communication, with clients appreciating the clarity and proactivity in their interactions.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Customer Support Services for Email Deliverability Platform

5.0 Nov 28, 2023

Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.
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Call Center Services for Travel Tech Company

5.0 Feb 5, 2021

During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

15% Call Center Services

56% Back Office Outsourcing

29% Customer Service Outsourcing

Call Center Pros is a company specializing in Customer Support Services and Call Handling, particularly excelling in back office and outbound call services. Across reviews, 100% of clients commend their efficiency and the ability to save considerable time and money, with many noting their strengths in team organization and customer service excellence. Improvements in communication and technology usage are suggested by some clients.

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1 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Online Customer Support for Healthcare Company
4.5 — Read more
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Industry Experience

Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

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TN Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Santiago de los Caballeros, Dominican Republic

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

TN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.
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United Nearshore Operations

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Santiago de los Caballeros, Dominican Republic

Services provided

70% Call Center Services

20% Back Office Outsourcing

10% Sales Outsourcing

United Nearshore Operations is an answering service. They are based in Santiago de los Caballeros, Dominican Republic. Their team specializes in Call Center Services and Back Office Outsourcing.
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Advensus

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Customer Service Outsourcing

Advensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.
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TrueShore

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

40% Call Center Services

24% Customer Service Outsourcing

23% Sales Outsourcing +1 service

13% Back Office Outsourcing

In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Dominican Republic

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

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Reviews mention Easy to work with
Clients consistently commend Virtual Sales Limited for being easy to work with, highlighting their proactive approach and adaptability. One client noted they felt like an extension of their team, maintaining clear communication and a consistent weekly rhythm. Another emphasized the company's desire to learn and improve, stating they provided good initial results. Overall, the sentiment reflects strong satisfaction with the collaborative experience and project management.

Lead Generation Services for IT Managed Service Provider

4.0 Dec 10, 2023

They are easy to deal with, provide good initial results, and possess a desire to learn and improve.
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Sales Outsourcing for IT Company

5.0 Feb 24, 2026

What stood out most was how much VSL felt like an extension of our team. They were proactive, easy to work with, and kept outreach moving with a consistent weekly rhythm and clear follow-ups.
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3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
Read 6 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Dominican Republic

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Well-organized projects
Clients have consistently praised Valoris Center for their well-organized project management. One client highlighted the effective communication and timely responses, noting that the service level exceeded 85% and customer satisfaction surpassed 90%. The presence of a dedicated Service Delivery Manager and team leader was also recognized as a significant advantage, ensuring smooth operations and quick adaptation to changes. Overall, feedback reflects a strong sentiment towards Valoris Center's organized approach and reliable partnership.

Customer Service for Financial Brand

5.0 Jan 27, 2022

We have formal monthly meetings as well as spontaneous calls whenever is necessary. We consider communication a strong point in our partnership. They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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A-SALES AB

4.8 68 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Dominican Republic

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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Reviews mention Collaborative
Clients consistently praised A-SALES AB for their collaborative approach, emphasizing a true partnership rather than a mere client-service relationship. Feedback highlighted regular progress meetings and proactive communication, ensuring alignment on objectives and quick responsiveness to needs. One client noted, 'It truly felt like a real collaboration,' while another highlighted their seamless integration with internal sales processes, enhancing overall effectiveness. Overall sentiment reflects strong satisfaction with the company's emphasis on collaboration and support.

Sales Outsourcing & Lead Generation for Compliance Platform

5.0 Feb 25, 2025

If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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Lead Generation Services for Consulting Company

5.0 Mar 15, 2025

We frequently met to review our progress and tackle any issues, ensuring we stayed focused on our objectives. Their team was always accessible. It truly felt like a real collaboration rather than just a client-service relationship.
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3 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.
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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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CCD Health

4.2 3 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

65% Call Center Services

25% Back Office Outsourcing

10% Customer Service Outsourcing

We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved
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Synergies Corp.

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Santiago De Los Caballeros, Dominican Republic

Services provided

20% Call Center Services

20% Commercial Brokerage Services

20% Email Marketing +2 services

20% IT Managed Services

20% Sales Outsourcing

Synergies Corp. Is an Email Marketing company. The Santiago De Los Caballeros, Dominican Republic-based agency was established in 2006. Their team provides Email Marketing and IT managed services.
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Communicate to Connect C2C

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Santo Domingo, Dominican Republic

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Sales Outsourcing +2 services

15% Commercial Property Management

5% Freight forwarding

Communicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.
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Xonnextions

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Pantoja, Dominican Republic

Services provided

70% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing

Founded in 2010, Xonnextions is a call center. Their services include Call Center Services and Back Office Outsourcing.
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Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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Emerge Virtual Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Santo Domingo, Dominican Republic

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Customer Service Outsourcing

Founded in 2024, Emerge Virtual Solutions, a small phone answering service, is located in Santo Domingo, Dominican Republic. Their services include Call Center Services and Sales Outsourcing.
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More responsive than most other service providers

Emerge Virtual Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Evallish BPO LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Santiago de los Caballeros, Dominican Republic

Services provided

50% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Evallish BPO LLC is a Santiago de los Caballeros, Dominican Republic-based answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Center Quest

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Santo Domingo, Dominican Republic

Services provided

20% Call Center Services

20% Custom Software Development

15% AI Development +3 services

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Sales Outsourcing

Software development company Center Quest was established in 2017. The midsize team offers Custom Software Development and Call Center Services.
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Telecom Networks Contact Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Santiago De Los Caballeros, Dominican Republic

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% IT Managed Services +1 service

25% Sales Outsourcing

Telecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services.
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Data Vimenca

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Santiago De Los Caballeros, Dominican Republic

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Data Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Synergy World Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santo Domingo, Dominican Republic

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Synergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.
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Revenue Stream Caribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santiago De Los Caballeros, Dominican Republic

Services provided

15% Call Center Services

25% Business Consulting

25% CRM Consulting and SI +3 services

15% Sales Outsourcing

10% Back Office Outsourcing

10% Customer Service Outsourcing

Revenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
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Santiago De Los Caballeros, Dominican Republic

Santiago
Santiago De Los Caballeros, Dominican Republic 51000
2 - 5

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NS Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Santo Domingo, Dominican Republic

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

NS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.
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Vixicom

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Santo Domingo, Dominican Republic

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Vixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

14% Call Center Services

60% Back Office Outsourcing

16% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.

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Reviews mention Honest
The feedback highlights the company's honesty as a significant strength, with one client specifically noting their 'responsibility, patience, honesty, and humility.' This sentiment reflects a high level of trust and satisfaction, as the client has maintained a long-term relationship since 2010, appreciating the provider's serious approach to work. Overall, the sentiment regarding honesty is overwhelmingly positive, contributing to the client's decision to invest significantly in their services.

Customer-based Phone Support for Business Service

5.0 Aug 11, 2017

The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.
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2 of 4 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer-based Phone Support for Business Service
5.0 — Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with the company's pricing structure, noting significant savings and overall value for money. One client highlighted a package deal charging approximately one cent per minute, resulting in monthly savings of about $1,000. Another client reported saving around $150,000 monthly, attributing reduced operational costs to the service provider. Overall, the sentiment reflects a strong belief in the cost-effectiveness and efficiency of the company's offerings, despite occasional suggestions for more competitive pricing.
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Santo Domingo, Dominican Republic

1 829 956 1014 Av. Winston Churchill No. 1001
Santo Domingo, Dominican Republic piso 19
31 - 40

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Leadium

5.0 65 reviews

$1,000+

< $25 / hr

50 - 249

Santo Domingo, Dominican Republic

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1 service

5% Email Marketing

Leadium is a highly-regarded company specializing in outbound call center services, telemarketing, and lead generation. Across various sectors, they have consistently exceeded client expectations with their strategic and adaptable approach, resulting in a 29% increase in high-quality leads and substantial conversion improvements. Over 90% of reviews highlight their professionalism, responsiveness, and effectiveness in setting up quality meetings, reflecting their exceptional capabilities in enhancing sales pipelines.

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Reviews mention Reliable
Leadium has consistently been recognized for their reliability in project execution. Clients noted that the team delivers on time and maintains clear communication throughout the process. One client highlighted Leadium's impressive 90% show rate for booked meetings, attributing it to their elite follow-up strategies. Another emphasized their adaptability and responsiveness, stating that Leadium consistently met targets and commitments, thereby significantly contributing to business development goals. Overall, the sentiment regarding Leadium's reliability is overwhelmingly positive.

Lead Generation for Childhood Nutrition Company

5.0 Jul 30, 2023

Their team was responsive and adaptive to our needs, adjusting their strategies as required. They were able to meet targets effectively and ensured timely communication, which greatly aided in our decision-making process. Hence, their services significantly contributed towards achieving our business development goals. They proved to be efficient and reliable, consistently delivering on their commitments.
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4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Leadium highlight a strong overall sentiment, with clients praising their adaptive project management and high-quality outreach. Notable feedback includes a 150% increase in booked meetings for Multitood and consistent alignment with company values. Clients appreciated the professionalism of Leadium's team, noting the importance of maintaining brand reputation during outreach. Some suggestions for improvement included a desire for deeper qualification criteria and more visibility during slower periods.
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Industry Experience

Leadium has garnered positive feedback across various industries, including Cleaners, Education, Retail, Business Services, Financial Services, and Information Technology. Clients commend their expertise in lead generation, adaptive outreach strategies, and the quality of communication with decision-makers. The overall sentiment is favorable, with notable impacts on customer engagement and sales pipeline efficiency, particularly in sectors such as Education and Financial Services. Potential clients in these industries may find Leadium well-suited for enhancing their sales development efforts.
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Advertising & marketing Information technology Financial services Human Resources IT Services Food & Beverages Education Telecommunications Consumer Products Business services Healthcare Retail Software

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Santo Domingo, Dominican Republic

Av John F Kennedy no. 88
Santo Domingo, Dominican Republic 10601
1

(725) 215-1886

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.

See all 12 projects
Reviews mention Knowledgeable
Clients consistently highlight Sourcefit's extensive knowledge and expertise in IT solutions. One reviewer noted the team's 'good skills' in product specialization and effective communication, emphasizing their proactivity in addressing needs. The company's ability to deliver quality outcomes on time and within budget further reinforces this sentiment. Overall, the feedback reflects a strong appreciation for Sourcefit's knowledgeable approach and responsiveness, making them a reliable partner for IT initiatives.

IT Support Services for Construction Company

4.0 Nov 21, 2025

Team are very responsive with good skills both in terms of product specialist knowledge and communication with IT colleagues and stakeholders. Keen to address our needs in a pro-active fashion.
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1 of 3 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Sourcefit reflect a generally positive sentiment, highlighting their responsiveness and effective project management. Clients noted successful outcomes such as rapid team growth and seamless office setup, with one client achieving 100% staffing in 60 days. However, some feedback pointed to occasional delays in recruiting and the need for improved training among certain recruiters. Overall, clients appreciate Sourcefit's alignment with their values, quality of service, and proactive communication.
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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Santo Domingo, Dominican Republic

29 Calle Porfirio Herrera, Evaristo Morales
Santo Domingo, Dominican Republic
10 - 15

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Top Call Center Services & Voice Services in the Dominican Republic

List of the Top Dominican Republic Call Center Companies & Voice Services

Back Office Outsourcing for E-Commerce Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

Call Center Services for Hotel Booking Software Company

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Reviews mention Open to feedback

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Contact Center Services for Construction Company

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Reviews mention Meets deadlines

Customer Support Services for IT Company

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SupportYourApp is very responsive

Reviews mention Unique expertise

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six eleven global services is very responsive

Reviews mention Communicative

Inbound Customer Support Services for EdTech Company

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Online Customer Support for Healthcare Company

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Reviews mention Easy to work with

Lead Generation Services for IT Managed Service Provider

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Lead Generation Services for SaaS Company

Average Project Cost Breakdown

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Virtual Sales Limited is very responsive

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Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Collaborative

Sales Outsourcing & Lead Generation for Compliance Platform

Lead Generation Services for Consulting Company

Reviewed 4 times in the past 6 months

Sales Outsourcing Services for E-Commerce Fulfillment Co

Average Project Cost Breakdown

What Clients Have Said

Emerge Virtual Solutions is very responsive