Top Call Center Services & Voice Services in the Dominican Republic

Ratings Updated: August 25, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Leadium

5.0 76 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Santo Domingo, Dominican Republic

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1 service

5% Email Marketing

Leadium is a proficient contact center services provider, offering outbound call center and telemarketing services tailored to enhance lead generation and sales appointments for businesses. They have garnered overwhelmingly positive feedback, with 90% of reviewers commending their professionalism, project management, and ability to exceed targets. Their adaptability and strategic approach to handling customer service needs are frequently highlighted, making them a reliable partner for businesses seeking efficient telephonic support.

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Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Leadium's performance, particularly highlighting their ability to manage high inbound lead flow efficiently. One client noted, 'They excelled in every way,' and praised the team's proactive recommendations and direct communication with the founders. Additionally, the promptness in responding to leads, achieving a contact speed of under five minutes, has been a significant success factor. Overall, clients commend Leadium for their commitment and effectiveness, with no notable areas for improvement identified.

Call Center & Sales Outsourcing Services for Senior Care Co

5.0 Dec 21, 2023

All tasks are completed on schedule. The team proactively provides recommendations. One thing we liked most about Leadium is that they stay small even though they have a large footprint. It means I am able to work directly with their founders even though they have an entire project team working on our program. Leadium is founder run so their experience is bar none.
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11 of 13 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read more
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Industry Experience

Leadium has garnered positive feedback across various industries, including Financial Services, Information Technology, Energy & Natural Resources, Media, Medical, Manufacturing, Education, Retail, and Telecommunications. Clients commend Leadium for their effective lead generation, tailored outreach strategies, and ability to identify qualified prospects in niche markets. Particularly notable is their focus on understanding industry-specific needs and adapting strategies accordingly. Overall, sentiment is highly favorable, with many clients emphasizing Leadium's strong communication, proactive approach, and valuable insights, making them a strong partner for companies seeking business development support in these sectors.
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Other industries Advertising & marketing Business services IT Services Human Resources Consumer Products Education Food & Beverages Energy & natural resources Information technology Financial services Telecommunications Healthcare Retail Software

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United States (33) England (6) Germany (4) Belgium (1) Dominican Republic (1) Singapore (1) Wales (1) Scotland (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Midway Islands Time (MIT)

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

New Zealand Standard Time (NST)

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Horatio

5.0 3 reviews

Verified

$5,000+

< $25 / hr

1,000 - 9,999

Urbanization, Dominican Republic

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +4 services

10% AI Consulting

10% Content Moderation Services

10% Finance & Accounting Outsourcing (FAO)

5% Data Annotation Services

Horatio is a customer support outsourcing company that provides comprehensive end-to-end support services, including email, phone, and chat. Reviews highlight their exceptional project management, adaptability, and ability to deliver on time. With a track record of significantly improving client metrics, such as customer satisfaction scores and response times, Horatio is praised for their holistic support approach, with approximately 90% of feedback being positive.

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1 of 1 reviews is 5 stars

$1,000,000 – $9,999,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Horatio highlight their exceptional customer support capabilities, particularly noted by a client from Terra Kaffe. The client praised Horatio's proactive project management, achieving significant improvements in customer satisfaction and response times. Their ability to deliver on time and identify opportunities for enhancement was specifically commended. Overall, feedback indicates a strong alignment of values and a high level of satisfaction with the services provided, with no areas for improvement identified.
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Industry Experience

Horatio has demonstrated expertise primarily in the consumer products and lifestyle media sectors, offering robust customer support solutions that enhance user experience. In the consumer products industry, they significantly improved customer satisfaction and response times for Terra Kaffe, while in lifestyle media, they adapted quickly to operational needs during a complex pop-up event. Their strengths include exceptional communication, adaptability, and comprehensive reporting capabilities. Overall, clients in consumer products and lifestyle media would benefit from Horatio's proficiency and customer service excellence.
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Publishing Consumer products & services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Horatio's pricing and the overall value for money. One client noted that Horatio's pricing fit their budget and highlighted the 'great culture fit' and 'good value for cost.' Another client praised their adaptability and effective reporting, which contributed significantly to improved customer support metrics. Overall, the sentiment is positive, with clients appreciating the balance between cost and quality of service.
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Urbanization, Dominican Republic

Metro Plaza
Urbanization, Dominican Republic 10131
2001 - 5000

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Featured

What are Featured Providers?
SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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Reviews mention Great team
Clients consistently praise SupportYourApp for its exceptional team, highlighting the professionalism and dedication of both management and consultants. One client noted the 'warm, yet professional' relationship and the care with which services are delivered. The flexibility of their offerings and the responsiveness to client needs further underscore the strength of the team. Overall, feedback reflects a strong sentiment of satisfaction with the team's performance and commitment to client success.

Customer Support Services for Team Building Platform

5.0 Nov 15, 2022

Every member of the team is hardworking and great at their job, but also really fun! We have monthly meetings to give updates and spend time together.
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Technical Customer Support for Software Developer

5.0 Dec 8, 2016

SupportYourApp is a human team which we were able to meet in person. They were trained well enough to respond to customers as fast as possible. SupportYourApp's team does everything in their power in order to respond with a solution, or at least with a human touch.
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5 of 8 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 8 times in the past 6 months
In the last six months, client feedback for SupportYourApp has been predominantly positive, highlighting effective communication, responsiveness, and adaptability. For instance, one client noted the successful handling of increased support requests and consistent delivery, while another emphasized the seamless integration of SupportYourApp's team with their internal operations. However, one review expressed significant dissatisfaction due to a lack of accountability and efficiency, indicating areas for improvement. Overall, clients appreciate the company's commitment to operational excellence and customer satisfaction.
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Hard working
Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic and ability to listen to directions effectively, stating, 'What six eleven does best is working very hard and listening to our directions very well.' Overall, feedback reflects a strong sentiment regarding their commitment to delivering quality services and adapting to client requirements.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 26 reviews

Verified

$1,000+

< $25 / hr

250 - 999

Serves Dominican Republic

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Communicative
Simply Contact has received overwhelmingly positive feedback regarding their communication practices. Clients consistently noted their responsiveness and adaptability to specific needs, with one CEO highlighting their 'outstanding' project management and clear communication that kept them informed throughout the process. Another client praised the team's flexibility and pleasant interactions, stating they moved quickly and effectively. Overall, the sentiment reflects a strong appreciation for Simply Contact's commitment to maintaining open and effective communication channels.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.
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Call Center Services for Travel Tech Company

5.0 Feb 5, 2021

During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.
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Telemarketing Outsourcing for Call Center

4.0 Jun 4, 2020

We had straightforward communication and a fast exchange of information. Unfortunately, that didn’t translate into delivered results.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Santo Domingo, Dominican Republic

Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
Santo Domingo, Dominican Republic
401 - 500

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Disa Innovations

5.0 4 reviews

$5,000+

< $25 / hr

2 - 9

Santo Domingo, Dominican Republic

Services provided

20% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

15% Sales Outsourcing

Disa Innovations is a contact center company specializing in customer support services and appointment setting, particularly suited to construction industry needs. Feedback shows 100% satisfaction, highlighting their effective project management and adaptability. Clients appreciate their tailored contact center solutions and responsive communication, with no reported areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing for Refrigeration Solutions Company
5.0 — Disa Innovations provided sales assistance, sales development, and outbound calling for a refrigeration solutions company. The team focused on reaching customers needing refrigeration system Read more
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Industry Experience

Disa Innovations has received positive feedback primarily in the construction industry, where they provided tailored contact center solutions to enhance customer support and appointment setting. Clients noted their effective project management, adaptability to unique business needs, and strong communication. Overall, the sentiment is highly favorable, indicating that Disa Innovations is a strong fit for construction firms seeking improved customer engagement and operational efficiency.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Disa Innovations for offering good value for cost, highlighting their effective project management and timely delivery. One client noted that the company provided tailored solutions at a competitive price, reinforcing the perception of overall value. The feedback indicates a strong sentiment towards the company's pricing structure, with no significant complaints regarding cost-effectiveness or value received.
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Santo Domingo, Dominican Republic

Ave. 27 de Febrero #351, Edificio Savery
Santo Domingo, Dominican Republic 10142
2 - 5

9548527336

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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

15% Call Center Services

56% Back Office Outsourcing

29% Customer Service Outsourcing

Call Center Pros is a company specializing in Customer Support Services and Call Handling, particularly excelling in back office and outbound call services. Across reviews, 100% of clients commend their efficiency and the ability to save considerable time and money, with many noting their strengths in team organization and customer service excellence. Improvements in communication and technology usage are suggested by some clients.

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1 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Financial Services Online Customer Support
5.0 — Read more
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Industry Experience

Call Center Pros has garnered positive feedback across diverse industries, including healthcare, financial services, and various other sectors. Clients commend their efficiency, timely communication, and ability to streamline back office and outbound services, leading to significant cost savings and enhanced customer service. The overall sentiment is particularly strong in healthcare, where their processes greatly alleviate workload, while sentiment in financial services highlights their capability to expedite customer interactions. Potential clients in these sectors would likely benefit from their expertise.
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Financial services IT Services Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients express satisfaction with Call Center Pros' pricing structure, noting affordability and value for money. One client highlighted a monthly savings of approximately $1,500, while another indicated a reduction in workload that saved $250,000 annually. The flexible billing options, including task completion and monthly payments, enhance their perceived value. Overall, feedback suggests that clients find the services efficient and cost-effective, contributing positively to their business operations.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

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TN Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Santiago de los Caballeros, Dominican Republic

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

TN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.
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United Nearshore Operations

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Santiago de los Caballeros, Dominican Republic

Services provided

70% Call Center Services

20% Back Office Outsourcing

10% Sales Outsourcing

United Nearshore Operations is an answering service. They are based in Santiago de los Caballeros, Dominican Republic. Their team specializes in Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?
Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Dominican Republic

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing service firm specializing in outbound call center and customer support services. The company has received overwhelmingly positive feedback, with clients praising its timely project management, industry expertise, and effective communication. Approximately 80% of reviewers commend their ability to secure meetings and generate leads, highlighting their role in enhancing business pipelines and market reach.

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Reviews mention Great team
Clients consistently commend Virtual Sales Limited for their exceptional team dynamics and integration. One client emphasized their seamless collaboration, describing VSL as a 'trusted partner' and 'integral part' of their sales process, showcasing expertise in prospecting and relationship building. Another client highlighted their 'great communication' and responsiveness, noting that VSL consistently meets expectations in appointment setting. Overall, feedback indicates a strong sentiment of satisfaction with VSL's team, professionalism, and adaptability to client needs.

Sales Outsourcing for FinTech Company

5.0 Feb 14, 2023

VSL have been a trusted partner and integral part of our sales team for several years now, acting for us in a very specialised market where relationships take time to build. They get on with their job with no fuss yet we work closely together building our knowledge together. We appreciate working with the same dedicated personnel in the VSL team.
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Sales Outsourcing for FinTech Company

5.0 Feb 14, 2023

VSL have always been flexible and willing to adapt their approach working closely with us to understand evolving requirements and act on it as appropriate. An excellent team able to act seamlessly with us. Yes, I would recommend them without hesitation.
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3 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Dominican Republic

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Assistring LLC

5.0 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Dominican Republic

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

See all 16 projects
Reviews mention High-quality work
The reviews for Assistring LLC consistently highlight their delivery of high-quality work, with clients praising their commitment to excellence and customer satisfaction. For instance, the Chief Customer Officer of Krispy Kreme noted that partnering with Assistring LLC was among their best decisions, resulting in enhanced customer satisfaction and reduced complaints. Similarly, the Vice President of Operations at Venus Fashion Inc commended their unique techniques that significantly improved customer ratings. Overall, client sentiment reflects strong satisfaction with the quality of services provided.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

Our collaboration with Assistring LLC resulted in improved customer satisfaction ratings, as a result of their efficient handling of inquiries and provision of support. Their dedication to quality service really impacted Target reputation, resulting in a strong relationship with clients and end-users.
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Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

I have seen significant impact on my business due to the world class service from them. Every customer is happy and every call gets picked in less than a minute.
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Call Center Services for Consumer Electronics Retailer

5.0 Feb 20, 2026

The quality of work, from the design stage up to development, has been amazing. I am very much satisfied. Algoworks ran performance tests using Apache JMeter, reaching volumes of 1,000 uploaded pictures per second.
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Call Center Services for Party Goods Retailer

5.0 Oct 14, 2024

As a result of our partnership with Assistring LLC our customer service operation experienced remarkable change. We achieved impressive results, including a 60% increase in customer satisfaction ratings, reduction in abandoned calls, and a massive increase in sales. Assistring LLC delivered great performance, characterized with smooth system performance and timely support.
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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United States (6) England (5) Poland (1)

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Advensus

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Customer Service Outsourcing

Advensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.
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TrueShore

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

40% Call Center Services

24% Customer Service Outsourcing

23% Sales Outsourcing +1 service

13% Back Office Outsourcing

In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

$200 - $300 / hr

50 - 249

Serves Dominican Republic

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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Reviews mention Well-organized projects
Clients consistently praise A-SALES AB for their well-organized project management, highlighting timely deliverables and clear communication. One client noted their proactive approach, stating A-SALES felt like an extension of their team due to effective responsiveness and campaign optimization. Another emphasized their structured process, which allowed for quick adjustments based on performance data. Overall, the sentiment reflects strong satisfaction with A-SALES AB's ability to manage projects efficiently and adaptively.

Sales Appointment Setting for Optimization Strategy Company

5.0 Jun 24, 2024

The strategy was constantly improved, and we were always kept in the loop of things. Their team was very approachable, and when any problems came up, they were promptly solved.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly.
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Sales Outsourcing for Business Location Consultancy

5.0 Mar 13, 2025

Their project management was highly organized and efficient. The team effectively managed timelines and ensured that deliverables were met promptly, demonstrating a strong ability to respond to client needs. This level of organization contributed to the overall success of the project.
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Call Center Services for IT Services Company

5.0 Sep 22, 2025

The A-Sales team organized the project in a very structured way. They set clear timelines at the start, and every deliverable from campaign launches to weekly updates arrived as promised. We had access to detailed tracking reports that made it easy to follow progress without having to chase information.
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Call Center Services for IT Services Company

5.0 Sep 22, 2025

A-Sales kept the process very organized and easy to follow. What stood out most about A-Sales was their ability to combine speed with precision. They ramped up quickly, launching campaigns almost immediately, yet the outreach still felt highly targeted and well thought out.
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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
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22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Dominican Republic

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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4 of 4 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Appointment Setter Online reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting services. Clients, such as the Director of Saihaj Tax Service, noted a significant increase in scheduled meetings and improved lead quality. The Marketing Manager of PA Electrical Commissioning praised their structured project management and ability to deliver relevant leads, enhancing conversion rates. Overall, clients emphasize the company's professionalism, persistence, and commitment to understanding their unique business needs.
Read 4 Recent Reviews

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18 of 19 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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United States (20) Canada (8) France (1)

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CCD Health

4.2 3 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

65% Call Center Services

25% Back Office Outsourcing

10% Customer Service Outsourcing

We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved
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Synergies Corp.

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Santiago De Los Caballeros, Dominican Republic

Services provided

20% Call Center Services

20% Commercial Brokerage Services

20% Email Marketing +2 services

20% IT Managed Services

20% Sales Outsourcing

Synergies Corp. Is an Email Marketing company. The Santiago De Los Caballeros, Dominican Republic-based agency was established in 2006. Their team provides Email Marketing and IT managed services.
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Communicate to Connect C2C

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Santo Domingo, Dominican Republic

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Sales Outsourcing +2 services

15% Commercial Property Management

5% Freight forwarding

Communicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.
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Xonnextions

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Pantoja, Dominican Republic

Services provided

70% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing

Founded in 2010, Xonnextions is a call center. Their services include Call Center Services and Back Office Outsourcing.
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Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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Emerge Virtual Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Santo Domingo, Dominican Republic

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Customer Service Outsourcing

Founded in 2024, Emerge Virtual Solutions, a small phone answering service, is located in Santo Domingo, Dominican Republic. Their services include Call Center Services and Sales Outsourcing.
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More responsive than most other service providers

Emerge Virtual Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Evallish BPO LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Santiago de los Caballeros, Dominican Republic

Services provided

50% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Evallish BPO LLC is a Santiago de los Caballeros, Dominican Republic-based answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Center Quest

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Santo Domingo, Dominican Republic

Services provided

20% Call Center Services

20% Custom Software Development

15% AI Development +3 services

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Sales Outsourcing

Software development company Center Quest was established in 2017. The midsize team offers Custom Software Development and Call Center Services.
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Telecom Networks Contact Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Santiago De Los Caballeros, Dominican Republic

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% IT Managed Services +1 service

25% Sales Outsourcing

Telecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services.
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Data Vimenca

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Santiago De Los Caballeros, Dominican Republic

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Data Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Synergy World Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santo Domingo, Dominican Republic

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Synergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.
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Shephard & Go Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Puerto Plata, Dominican Republic

Services provided

15% Call Center Services

10% Accounting

10% Commercial Property Management +7 services

10% Customer Service Outsourcing

10% Digital Engineering

10% Insurance Services & Brokers

10% Recruiting

10% Staffing

10% Translation

5% Building Security Services

Shephard & Go Solutions is a Puerto Plata, Dominican Republic-based phone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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Revenue Stream Caribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santiago De Los Caballeros, Dominican Republic

Services provided

15% Call Center Services

25% Business Consulting

25% CRM Consulting and SI +3 services

15% Sales Outsourcing

10% Back Office Outsourcing

10% Customer Service Outsourcing

Revenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
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Santiago De Los Caballeros, Dominican Republic

Santiago
Santiago De Los Caballeros, Dominican Republic 51000
2 - 5

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NS Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Santo Domingo, Dominican Republic

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

NS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.
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Vixicom

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Santo Domingo, Dominican Republic

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Vixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

12% Call Center Services

35% Back Office Outsourcing

18% Customer Service Outsourcing +4 services

12% AI Consulting

10% AI Development

8% Sales Outsourcing

5% Business Consulting

Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.

See all 4 projects

2 of 4 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer-based Phone Support for Business Service
5.0 — Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment.
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New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)

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Santo Domingo, Dominican Republic

1 829 956 1014 Av. Winston Churchill No. 1001
Santo Domingo, Dominican Republic piso 19
31 - 40

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a company specializing in Contact Center Services and Customer Support Services, offering solutions like Inbound and Outbound Call Centers. Feedback across reviews highlights a strong value-for-cost proposition and responsiveness, with 67% of reviewers citing positive communication and management practices. Areas for improvement include proactive notification of operational changes. Overall, Sourcefit is considered a reliable partner for BPO tasks.

See all 12 projects

3 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

QA Services for Biometrics Solutions Firm
5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
Read 3 Reviews

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Industry Experience

Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support.
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Select Industry to see insights

Medical Financial services Logistics & Supply Chain Software Information technology Construction

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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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Top Call Center Services & Voice Services in the Dominican Republic

List of the Top Dominican Republic Call Center Companies & Voice Services

Reviews mention Easy to work with

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

Call Center Services for Gaming Company

Scaling & QA Services for Media Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Digital Government Partner

Industry Experience

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What Clients Have Said

Reviews mention Personable

Recruitment Services for Financial Services Company

Industry Experience

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What Clients Have Said

Reviews mention Exceptional performance

Call Center & Sales Outsourcing Services for Senior Care Co

Call Center & Sales Outsourcing Services for Senior Care Co

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Reviewed 1 time in the past 6 months

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Reviews mention Great team

Customer Support Services for Team Building Platform

Technical Customer Support for Software Developer

Reviewed 8 times in the past 6 months

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Reviews mention Hard working

Customer Service Outsourcing for Online Yoga Instructions Co

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six eleven global services is very responsive

Reviews mention Communicative

Inbound Customer Support Services for EdTech Company

Customer Service Support for Public Interest Tech Firm

Call Center Services for Wheelchair Rental System

Call Center Services for Travel Tech Company

Telemarketing Outsourcing for Call Center

Call Center Staffing for Government Helpline

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Industry Experience

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Sales Outsourcing for Refrigeration Solutions Company

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Financial Services Online Customer Support

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Reviews mention Great team

Sales Outsourcing for FinTech Company

Sales Outsourcing for FinTech Company

Lead Generation Services for SaaS Company

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What Clients Have Said

Virtual Sales Limited is very responsive

Call Center & Sales Services for FinTech Platform Co

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