Top BPO Companies in the Dominican Republic
4 Leaders 15 Contenders
31 Companies
List of the Top Dominican Republic BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Dominican RepublicServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves Dominican RepublicServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Hard working
Clients consistently express appreciation for Connext's hard-working nature, highlighting their commitment to excellence and proactive approach. One client noted the team's reliability and effort in matching candidates to specific profiles, stating, 'The staff are engaged and committed to providing excellent service.' Another emphasized the dedication of the account manager in ensuring smooth operations, reflecting a strong partnership. Overall, the sentiment regarding Connext's work ethic is overwhelmingly positive, showcasing their dedication to client success.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023Connext takes a lot of pride in making the relationship successful. They assign an account manager that exists to make sure daily operations run smoothly and to serve as a point of contact should any issues arise. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Serves Dominican RepublicServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr1,000 - 9,999Urbanization, Dominican Republic
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +4 services10% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesSee all 5 projectsHoratio is a customer service outsourcing company that excels in building and managing customer success infrastructures for businesses. Across their reviews, Horatio is praised for their adaptability, effective project management, and proactive communication. Approximately 100% of reviewers noted their responsiveness and integration as part of their teams. Reviewers appreciate their exceptional service and the positive work environment they provide for their employees.
3 of 3 reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Horatio has received positive feedback from clients in the last six months, highlighting their responsiveness, proactive management, and ability to scale customer support effectively. Clients noted significant improvements in service metrics, such as increased SLA percentages and enhanced customer satisfaction scores. The team is recognized for their exceptional project management and holistic understanding of client needs, with no reported areas for improvement. Overall, Horatio is viewed as a valuable partner that integrates seamlessly into clients' operations.Was this helpful?
Industry Experience
Horatio has demonstrated expertise across various industries, including medical, consumer products & services, retail, and lifestyle media. Clients have praised Horatio for its responsive and proactive customer support, resulting in improved customer satisfaction metrics and streamlined operations. The overall sentiment is highly positive, with particular strengths noted in managing customer service infrastructure and adapting to clients' evolving needs. Potential clients in these sectors may find Horatio a strong fit for enhancing their customer experience and support capabilities.
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Retail Publishing Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Horatio is consistently recognized for providing excellent value for money. Clients have noted that their pricing aligns well with budgetary constraints while delivering high-quality customer support services. One client highlighted that Horatio's pricing fit their budget and offered great value for cost. Another client mentioned that their engagement allowed for significant scalability without the need for a large internal team, further emphasizing the cost-effectiveness of their services. Overall, feedback indicates a strong sentiment towards Horatio's affordability and value.Was this helpful?
See All Locations (5)Urbanization, Dominican Republic
Metro Plaza
Urbanization, Dominican Republic 101312001 - 5000
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$1,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Services provided
75% Sales Outsourcing10% Call Center Services10% Content Marketing +1 service5% Email MarketingSee all 81 projectsLeadium is a lead generation company that excels in connecting businesses with qualified prospects, as evidenced by reviews from clients across diverse industries. Clients commend Leadium for their ability to tailor outreach to specific market needs, with 100% highlighting their strategic approach to lead qualification and project management. Their U.S.-based team is praised for professionalism and minimal oversight, contributing to a high percentage of positive feedback.
Reviews mention Personable
Leadium has received positive feedback regarding its personable approach to client relationships. Clients highlighted how Leadium's team not only met their needs but anticipated them, creating a partnership rather than a transactional relationship. One client noted the personalized strategies tailored to their business complexities, while another praised the direct access to Leadium's founders, enhancing communication and collaboration. Overall, the sentiment reflects appreciation for Leadium's responsiveness and commitment to fostering meaningful connections.-
Sales Outsourcing for E-Learning Company
5.0 Jul 30, 2023We're impressed with how Leadium has personalized our sales journey. Instead of offering a one size fits all strategy, they tailored their approach, diving headfirst into our business complexities. They didn't just fill our pipeline; they crafted deep-rooted business relationships. Their team didn’t work for us, but with us, truly embodying the essence of a partnership.
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Industry Experience
Leadium has demonstrated strong expertise across various industries, particularly in Information Technology, Telecommunications, Financial Services, and Education. In IT, clients praised their ability to facilitate precise technical conversations and generate relevant leads, leading to a more focused sales approach. In Telecommunications and Financial Services, Leadium's strategic outreach improved connections with key decision-makers, enhancing client pipelines. Overall, feedback across these sectors reflects a high level of satisfaction with Leadium's professionalism, adaptability, and commitment to understanding industry-specific nuances, making them a valuable partner for companies seeking to enhance their sales processes.
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Information technology Advertising & marketing IT Services Human Resources Consumer Products Education Food & Beverages Healthcare Retail Software Other industries Business services Financial services Telecommunications Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Leadium is noted for providing good value for money, with multiple clients emphasizing the company's cost-effectiveness. For instance, one client highlighted Leadium's ability to deliver quality leads at a low cost per appointment, significantly improving their sales pipeline. Another client mentioned the favorable pricing and high-quality service that justified their investment. Overall, feedback indicates that clients feel they receive a high return on investment through Leadium's services, making them a reliable choice for lead generation.Was this helpful?
See All Locations (4)Santo Domingo, Dominican Republic
Av John F Kennedy no. 88
Santo Domingo, Dominican Republic 106011
(725) 215-1886
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Dominican RepublicServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Professional
Clients consistently highlight the professionalism of Top Customer Service, noting that their agents represent brands effectively and handle inquiries with respect and care. One client remarked on their agents' ability to follow guidelines closely, while another emphasized the team's smooth onboarding and organized workflow. Overall, feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, reinforcing the company's reputation for delivering high-quality and professional customer support.-
Customer Service Outsourcing for IT Services Company
5.0 Jul 3, 2025The partnership has been smooth and productive. Their team has consistently delivered on expectations, maintaining a strong presence in our customer communication channels and representing our brand professionally.
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Call Center & Customer Support for Registration Services Co
5.0 Jul 18, 2025Top Customer Service's agents are professional. They know what they're doing, and working with them is easy. We don't have to tell them many things. Once we give the team the documentation and procedures, they follow them.
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Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support & VA Services for Consulting Company
5.0 Dec 10, 2025Our client response time improved significantly inquiries that used to take days were now resolved within hours. This gave our clients a stronger, more professional experience. Customer satisfaction and retention improved noticeably, as feedback from our clients became more positive after support was outsourced. They were highly responsive and professional. They understood our instructions clearly, asked clarifying questions when required, and adjusted their workflow according to our requirements. Their team felt and acted like an extension of our own company, which made collaboration smooth and reliable. Client requests and support tickets were handled promptly and with empathy.
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Customer Service Outsourcing for Construction Company
5.0 Dec 19, 2025Because communications were handled professionally and promptly, we were able to build stronger trust with potential customers and convert more leads into actual projects. Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. Their professionalism and responsiveness made a real difference for our company.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Dominican RepublicServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.-
Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+Serves Dominican RepublicServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
See All Locations (3)Santo Domingo, Dominican Republic
Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
Santo Domingo, Dominican Republic401 - 500
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
56% Back Office Outsourcing29% Customer Service Outsourcing15% Call Center ServicesSee all 4 projectsCall Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.
Reviews mention Efficient
Clients consistently highlight Call Center Pros' efficiency as a key strength. One client noted that the service provider's ability to deliver quality work quickly allowed their team to save countless hours, leading to a 25% revenue growth. Additionally, they emphasized that Call Center Pros is very efficient and fast in their work. Overall, the sentiment regarding efficiency is overwhelmingly positive, reflecting the company's capability to enhance productivity for its clients.-
Online Customer Support for Information Technology Company
4.0 Aug 12, 2017They are very efficient and fast in their work, which is great.
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Industry Experience
Call Center Pros has garnered positive feedback across diverse industries, including healthcare, financial services, and various other sectors. Clients commend their efficiency, timely communication, and ability to streamline back office and outbound services, leading to significant cost savings and enhanced customer service. The overall sentiment is particularly strong in healthcare, where their processes greatly alleviate workload, while sentiment in financial services highlights their capability to expedite customer interactions. Potential clients in these sectors would likely benefit from their expertise.
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Financial services IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express satisfaction with Call Center Pros' pricing structure, noting affordability and value for money. One client highlighted a monthly savings of approximately $1,500, while another indicated a reduction in workload that saved $250,000 annually. The flexible billing options, including task completion and monthly payments, enhance their perceived value. Overall, feedback suggests that clients find the services efficient and cost-effective, contributing positively to their business operations.Was this helpful?
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$5,000+< $25 / hr2 - 9Santo Domingo, Dominican Republic
Services provided
20% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% HR Outsourcing15% Recruiting15% Sales OutsourcingSee all 4 projectsDisa Innovations is a contact center solutions provider specializing in customer support and appointment setting. They received exclusively positive feedback, with 100% of reviewers praising their effective project management and adaptability to client needs. Reviewers highlighted the company's punctual delivery and tailored solutions as particularly impressive.
Industry Experience
Disa Innovations has received positive feedback primarily in the construction industry, where they provided tailored contact center solutions to enhance customer support and appointment setting. Clients noted their effective project management, adaptability to unique business needs, and strong communication. Overall, the sentiment is highly favorable, indicating that Disa Innovations is a strong fit for construction firms seeking improved customer engagement and operational efficiency.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Disa Innovations for offering good value for cost, highlighting their effective project management and timely delivery. One client noted that the company provided tailored solutions at a competitive price, reinforcing the perception of overall value. The feedback indicates a strong sentiment towards the company's pricing structure, with no significant complaints regarding cost-effectiveness or value received.Was this helpful?
See All Locations (2)Santo Domingo, Dominican Republic
Ave. 27 de Febrero #351, Edificio Savery
Santo Domingo, Dominican Republic 101422 - 5
9548527336
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$10,000+< $25 / hr250 - 999Santiago de los Caballeros, Dominican Republic
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingTN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Santiago de los Caballeros, Dominican Republic
Services provided
70% Call Center Services20% Back Office Outsourcing10% Sales OutsourcingUnited Nearshore Operations is an answering service. They are based in Santiago de los Caballeros, Dominican Republic. Their team specializes in Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves Dominican RepublicServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
Reviews mention Efficient
The feedback regarding Remote Team Solutions highlights their efficiency in recruitment, with clients noting their quick response times and effective communication. One client specifically praised Pedro's ability to find the perfect candidate after a thorough search, stating, 'they're very quick and efficient.' The collaborative nature of their work was also emphasized, showcasing a strong partnership that has led to ongoing engagements due to their reliable and knowledgeable service.-
Recruitment Solutions for Real Estate Company
5.0 Oct 18, 2021Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
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Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Dominican RepublicServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention Translate ideas into products
Clients have expressed a highly positive sentiment regarding TechSpeed LLC's capability to translate ideas into actionable products. One client highlighted their 'remarkable ability' to transform verbal discussions into targeted action items, while another praised their timely delivery of a comprehensive research report that provided a competitive edge. Overall, feedback indicates exceptional communication and effective workflows, reinforcing TechSpeed's reputation as a reliable partner in data mining and research.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingAdvensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
40% Call Center Services24% Customer Service Outsourcing23% Sales Outsourcing +1 service13% Back Office OutsourcingIn Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
65% Call Center Services25% Back Office Outsourcing10% Customer Service OutsourcingSee all 3 projectsWe help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved
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Undisclosed< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
60% Back Office Outsourcing25% Customer Service Outsourcing5% Call Center Services +2 services5% Finance & Accounting Outsourcing (FAO)5% Sales OutsourcingPeople First BPO is a Back Office Outsourcing company launched in 2020. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
Read moreSee All Locations (2)Santiago De Los Caballeros, Dominican Republic
República del Líbano
Santiago De Los Caballeros, Dominican Republic 51000251 - 300
+1-809-799-1000
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Undisclosed< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
50% Call Center Services50% Customer Service OutsourcingInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Santo Domingo, Dominican Republic
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingFounded in 2024, Emerge Virtual Solutions, a small phone answering service, is located in Santo Domingo, Dominican Republic. Their services include Call Center Services and Sales Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchEmerge Virtual Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Santiago de los Caballeros, Dominican Republic
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingEvallish BPO LLC is a Santiago de los Caballeros, Dominican Republic-based answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$100,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Services provided
30% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +2 services15% Commercial Property Management5% Freight forwardingCommunicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.
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UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% IT Managed Services +1 service25% Sales OutsourcingTelecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Santiago De Los Caballeros, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingData Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$250,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
21% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Business Consulting +5 services14% Customer Service Outsourcing10% Financial Consulting10% Market Research5% BI & Big Data Consulting & SI5% Logistics & Supply Chain ConsultingSee all 2 projectsWe pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
Read moreSee All Locations (6)Santo Domingo, Dominican Republic
Calle Guarocuya esq Presa de Valdesia
Santo Domingo, Dominican Republic251 - 300
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$1,000+$25 - $49 / hr10 - 49Pantoja, Dominican Republic
Services provided
70% Call Center Services20% Back Office Outsourcing10% Customer Service OutsourcingFounded in 2010, Xonnextions is a call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$5,000+< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
20% Call Center Services20% Commercial Brokerage Services20% Email Marketing +2 services20% IT Managed Services20% Sales OutsourcingSynergies Corp. Is an Email Marketing company. The Santiago De Los Caballeros, Dominican Republic-based agency was established in 2006. Their team provides Email Marketing and IT managed services.
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$5,000+$25 - $49 / hr50 - 249Santo Domingo, Dominican Republic
Services provided
20% Call Center Services20% Custom Software Development15% AI Development +3 services15% Back Office Outsourcing15% Customer Service Outsourcing15% Sales OutsourcingSoftware development company Center Quest was established in 2017. The midsize team offers Custom Software Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Santo Domingo, Dominican Republic
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingSynergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.
Read more -
UndisclosedUndisclosed10 - 49Santiago De Los Caballeros, Dominican Republic
Services provided
25% Business Consulting25% CRM Consulting and SI15% Call Center Services +3 services15% Sales Outsourcing10% Back Office Outsourcing10% Customer Service OutsourcingRevenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
Read moreSee All Locations (2)Santiago De Los Caballeros, Dominican Republic
Santiago
Santiago De Los Caballeros, Dominican Republic 510002 - 5
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$50,000+$25 - $49 / hr10 - 49Santo Domingo, Dominican Republic
Services provided
8% Call Center Services8% HR Outsourcing8% Recruitment Process Outsourcing +19 services7% Business Consulting6% Back Office Outsourcing6% Customer Service Outsourcing6% Language Interpretation6% Sales Outsourcing6% Translation3% Digital Strategy3% E-Commerce Development3% Ecommerce Marketing3% Email Marketing3% Graphic Design3% Logo3% Mobile App Development3% Product Design3% SMS Marketing3% Social Media Marketing3% Trucking3% Web Design3% Web DevelopmentCaribbean Contact Center is a telephone answering service. Established in 2023, the company is in Santo Domingo, Dominican Republic. Their services include Call Center Services and HR Outsourcing.
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$1,000+< $25 / hr10 - 49Puerto Plata, Dominican Republic
Services provided
15% Call Center Services10% Accounting10% Commercial Property Management +7 services10% Customer Service Outsourcing10% Digital Engineering10% Insurance Services & Brokers10% Recruiting10% Staffing10% Translation5% Building Security ServicesShephard & Go Solutions is a Puerto Plata, Dominican Republic-based phone answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Santo Domingo, Dominican Republic
Services provided
20% Advertising20% Custom Software Development20% Document Digitization & Management +2 services20% Web Design20% Web DevelopmentLaurens Soluciones Tecnologicas is an Advertising company. Established in 2024, the company is in Santo Domingo, Dominican Republic. Their team offers Advertising and Web Design.
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UndisclosedUndisclosed250 - 999Santo Domingo, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingNS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingVixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
35% Back Office Outsourcing18% Customer Service Outsourcing12% AI Consulting +4 services12% Call Center Services10% AI Development8% Sales Outsourcing5% Business ConsultingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Efficient
Clients have consistently highlighted Acquire Intelligence's efficiency in handling telemarketing and phone work. One review noted that they are 'very quick and efficient,' saving the client approximately $1,500 per month. Additionally, the client expressed satisfaction with their services, stating, 'I don't have any bad feedback to share about them; they are just great, fast and efficient.' Overall, the sentiment surrounding efficiency is overwhelmingly positive, reinforcing their reputation as a reliable service provider.-
Telemarketing for Hospitality Industry Firm
4.0 Aug 18, 2017I don't have any bad feedback to share about them, they are just great, fast and efficient. I would recommend them always. Their fast response is strong.
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Industry Experience
Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency.
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Other industries Hospitality & leisure Other IndustryWas this helpful?
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See All Locations (6)Santo Domingo, Dominican Republic
1 829 956 1014 Av. Winston Churchill No. 1001
Santo Domingo, Dominican Republic piso 1931 - 40
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UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Services provided
100% Back Office OutsourcingChezaad, SRL., a Back Office Outsourcing company, focus on Back Office Outsourcing. They were founded in 2016.
Read more -
$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
10% Accounting10% Back Office Outsourcing10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 12 projectsSourcefit is a business process outsourcing company that offers a wide range of services, including staffing, HR, and IT support. Across the reviews, 100% of clients appreciate Sourcefit’s alignment with company values and high value for cost. However, some feedback indicates minor delays in recruitment processes and suggests improving proactive communication during peak activity periods. Overall, clients commend Sourcefit for their responsiveness, effective team management, and seamless integration into their operations.
Reviews mention Efficient
Clients consistently praise Sourcefit for their efficiency in project management and resource allocation. One Managing Director noted their impressive speed and attention to detail, stating that Sourcefit staff quickly understood specific requirements and communicated effectively. The ability to adapt to client needs and provide timely support was highlighted as a significant advantage, with clients expressing satisfaction in how Sourcefit enabled growth and operational success. Overall, the sentiment regarding Sourcefit's efficiency is highly positive.-
Back-Office Staff Augmentation for Turnkey Retail Fitout Co
5.0 Feb 2, 2024Sourcefit have a great team. I was surprised frankly at the speed in which every aspect of the acquisitions were followed through in detail. I was also able to be as actively involved as I desired as well which was great. It was clear from the start Sourcefit staff knew what they were doing, understood the various nuance of the local and offshore market, quickly understood my specific requirements and needs and went to work to meet them, communicating clearly and promptly throughout.
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Industry Experience
Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support.
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Medical Logistics & Supply Chain Software Information technology Construction Financial servicesWas this helpful?
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See All Locations (7)Santo Domingo, Dominican Republic
29 Calle Porfirio Herrera, Evaristo Morales
Santo Domingo, Dominican Republic10 - 15
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List of the Top 4 Dominican Republic BPO Services
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UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
24.9/40.016.2/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Urbanization, Dominican Republic
Ability to deliver
23.4/40.017.8/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
19.8/40.014.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr2 - 9Santo Domingo, Dominican Republic
Ability to deliver
24.2/40.016.2/20 Reviews4/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+< $25 / hr250 - 999Santiago de los Caballeros, Dominican Republic
Ability to deliver
6.3/40.00/20 Reviews1.4/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Santiago de los Caballeros, Dominican Republic
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
Undisclosed< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Santo Domingo, Dominican Republic
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Santiago de los Caballeros, Dominican Republic
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$100,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49Pantoja, Dominican Republic
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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