Top BPO Companies in the Dominican Republic
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Undisclosed< $25 / hr1,000 - 9,999Mandaluyong, Philippines
Services provided
ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
See all 25 projectsHugo offers a range of services including social media management, content moderation, customer support, and marketplace operations. Reviews consistently commend Hugo for its efficient project management, cultural competency, and adaptability in handling diverse client needs. Clients highlight Hugo’s ability to enhance operational efficiency and customer satisfaction while being a proactive and culturally aware partner.
Accommodating
1 review mentions Fulfillment
Exceptional performance
Innovative
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
See all 13 projectsTECHSPEED INC provides a range of services, including data entry, data validation, call center services, lead generation, and market research. Clients consistently praise the company for its flexibility, adaptability, and efficient project management. The reviews highlight TECHSPEED INC's ability to scale operations quickly, integrate seamlessly with client systems, and deliver high-quality results on time. The firm's customer service and responsiveness are also frequently commended.
Establish clear expectations
2 reviews mention Translation
Understands the needs of their clients
Transparent
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$1,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Services provided
See all 37 projectsLeadium provides comprehensive lead generation and outbound telemarketing services, specializing in securing high-quality sales leads and setting meetings for businesses across various sectors such as AI, SaaS, healthcare, and more. Reviews highlight their efficiency, effective project management, and ability to deliver measurable outcomes, such as increased meetings and conversions. The company's dedication, expertise, and alignment with client culture and values are consistently praised, with minor areas for improvement noted, such as faster project kick-offs.
Adaptable
Transparent
Communicative
Receptive
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$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
See all 4 projectsSourcefit provides outsourced call center services, office space, technical equipment, and HR functions, specializing in BPO and QA testing. Customer reviews highlight Sourcefit's reliable service delivery, effective communication, and responsiveness. Positive themes include good value for cost and strong support in operational management, while areas for improvement include better advance notice of changes.
Very responsive
Reviewed 3 times in the past 6 months
High-quality work
Puts the customer first
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
See all 115 projectsRemote CoWorker provides virtual assistant services to support various administrative and operational tasks, such as customer service, data management, and marketing efforts, tailored to specific business needs. Reviews indicate a highly responsive and efficient service experience, characterized by a strong candidate pool and excellent project management. Clients consistently highlight the company’s commitment to aligning with client values and delivering cost-effective, personalized solutions.
Unique expertise
Exceptional results
1 review mentions E-Commerce Development
1 review mentions Branding
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
See all 3 projectsJOYNO INC offers comprehensive digital marketing services, including website design, social media marketing, content creation, and management. The feedback from their clients highlights their professionalism, strong communication skills, and effective project management. Clients appreciate JOYNO INC's ability to build strong relationships, exceed expectations, and deliver high-quality work that significantly increases engagement and brand visibility. Their team is praised for being ethical, responsive, and accommodating.
2 reviews mention Web Development
Exceeds expectations
1 review mentions Branding
1 review mentions SMS Marketing
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$1,000+< $25 / hr250 - 999Columbus, OH
Services provided
See all 1 projectsPrimeSync offers services such as accounts receivable management, tenant communications, and support for Spanish-speaking clients. Overall, the reviews highlight PrimeSync's high quality of work, effective project management, and convenience of remote workers, leading to increased collections and alleviated workloads for clients. The company's ability to meet expectations and deadlines is also consistently praised.
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UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
See all 1 projectsOutPLEX provides inbound order handling and customer inquiry services, primarily for online retailers. Reviews indicate that OutPLEX excels in service levels and cost efficiency, with notable strengths in project management and responsiveness. Clients appreciate the company's alignment in values and effective leadership, though some suggest occasional onsite meetings for enhanced collaboration.
5.0 out of 5.0 rating for cost
Very responsive
1 review mentions Back Office Outsourcing
Great project management
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
See all 4 projectsCall Center Pros offers a range of services including data entry, claims processing, legal outsourcing, and outbound communications. Clients commend their efficient processes, strong work ethic, and ability to save substantial time and money. Most reviews highlight their rapid, high-quality work and excellent customer service, with minor suggestions for improvement in communication and technology adoption.
Completed projects in 4 cities
High-quality work
Great team
4.4 out of 5.0 rating for cost
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$5,000+< $25 / hr2 - 9Santo Domingo, Dominican Republic
Services provided
See all 3 projectsDisa Innovations offers comprehensive contact center solutions, digital marketing strategies, and operational support, tailored to improve customer interactions and streamline business processes. Across reviews, clients commend Disa Innovations for their adaptability, effective project management, and customized solutions, which lead to enhanced customer satisfaction and operational efficiency. The company’s commitment to understanding and addressing unique business needs has consistently resulted in successful collaborations.
Accommodating
5.0 out of 5.0 rating for cost
1 review mentions Customer Service Outsourcing
Reviewed 1 time in the past 6 months
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UndisclosedUndisclosed1,000 - 9,999Santiago De Los Caballeros, Dominican Republic
Services provided
Established in 2004, Data Vimenca is a call center company. The company provides Call Center Services and Back Office Outsourcing, and is large.
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
See all 5 projectsConnext offers outsourcing solutions for transaction management, business processing, payroll, back-office administration, property management, and IT-related roles. Across various reviews, clients consistently praised Connext's professionalism, responsiveness, and ability to provide highly skilled candidates quickly. The company is noted for its effective communication, deep collaboration, and dedicated support, making it a valuable long-term partner for diverse business needs.
Transparent
Reliable
Receptive
Hard working
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
See all 11 projectsSureCall provides comprehensive call center services, including phone and email support, to various industries, assisting with overflow call volumes, 24/7 inquiry handling, and customer service for specific programs. Their clients consistently praise SureCall's excellent project management, responsiveness, flexibility, and ability to deliver timely and quality service. The company's commitment to partnership and continuous improvement is also highlighted as a significant strength.
Proactive
Flexible
Reviewed 1 time in the past 6 months
Accessible
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
See all 5 projectsSharkhelpers provides recruitment and HR services, specializing in sourcing, screening, and onboarding talent tailored to clients' needs. Reviews consistently highlight their high-quality candidates, responsiveness, and effective project management. Clients commend their exceptional customer service, seamless communication, and commitment to understanding specific business requirements, making them a valuable and trusted partner.
Very responsive
1 review mentions Staffing
Proactive
Great team
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Undisclosed< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
People First BPO is a Back Office Outsourcing company launched in 2020. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Santo Domingo, Dominican Republic
Services provided
Proxima is a call center service. They are headquartered in Niles, Illinois and Quito, Ecuador. Their team focuses on Call Center Services and Back Office Outsourcing.
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$100,000+Undisclosed10,000+Singapore
Services provided
See all 12 projectsTDCX offers comprehensive customer experience solutions, including customer service, quality evaluations, and risk assessments, primarily across the Asia-Pacific region. The reviews highlight TDCX's agility, flexibility, and ability to adapt to unique client needs, fostering strong partnerships. Clients consistently praise their communication, innovative problem-solving, and service quality, although some suggest improvements in remote work options and industry expertise.
Well-organized projects
1 review mentions Customer Service Outsourcing
Autonomous
Efficient
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
See all 9 projectsHelpSquad provides 24/7 customer service, live chat management, appointment scheduling, and virtual assistant support across various platforms such as phone, email, and online chat. Clients praise HelpSquad for their responsiveness, excellent customer service, and alignment with the company's values. Reviews consistently highlight the company's timeliness, attentiveness, and ability to understand and meet specific client needs, with no significant areas for improvement noted.
1 review mentions Conversion Optimization
Understands the needs of their clients
6 reviews mention Customer Service Outsourcing
Easy to work with
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UndisclosedUndisclosed50 - 249Torreón, Mexico
Services provided
See all 20 projectsRemote Team Solutions offers recruitment, staffing, payroll processing, and remote team management services. The reviews highlight the firm's ability to provide high-quality, culturally aligned candidates and deliver exceptional service, often exceeding client expectations. Common themes include responsiveness, professionalism, and a deep commitment to understanding and fulfilling client needs, resulting in significant cost savings and operational efficiency.
Dedicated
Open to feedback
1 review mentions Mobile App Development
1 review mentions Web Development
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$5,000+< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
Synergies Corp. Is an answering service company launched in 2006. Their services include Call Center Services and IT managed services.
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$250,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
Corpshore Solutions is a Back Office Outsourcing company. Launched in 2015, the firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249Guadalajara, Mexico
Services provided
See all 7 projectsWexpand provides comprehensive HR and recruitment services, including sourcing, hiring, onboarding, and managing remote teams. Reviews highlight their cost-effectiveness, efficiency, and alignment with company values. Clients appreciate Wexpand's professional approach, timely delivery, and strong communication, leading to successful hiring outcomes and improved operational efficiency. Overall, Wexpand is praised for its ability to find and manage high-quality candidates and maintain strong client relationships.
5.0 out of 5.0 rating for cost
Proactive
Easy to work with
Completed projects in 2 countries
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
See all 1 projectsSatellite Office provides recruitment, HR management, and employee management services, facilitating the offshoring of digital media workforces. Clients appreciate their transparency, communication skills, and attention to detail, which have contributed to significant cost savings and efficiency improvements. Their project management has also been highly praised, highlighting a strong partnership beyond mere service provision.
Very responsive
1 review mentions Back Office Outsourcing
1 review mentions HR Outsourcing
Transparent
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UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
Telecom Networks Contact Center, a call center service, was founded in 1999. The firm offers Call Center Services and IT managed services, and is midsize.
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UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
Advensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.
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$100,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Services provided
Communicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.
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UndisclosedUndisclosed10 - 49Santo Domingo, Dominican Republic
Services provided
Synergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.
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$50,000+$25 - $49 / hr10 - 49Santo Domingo, Dominican Republic
Services provided
Caribbean Contact Center is a telephone answering service. Established in 2023, the company is in Santo Domingo, Dominican Republic. Their services include Call Center Services and HR Outsourcing.
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UndisclosedUndisclosed250 - 999Santo Domingo, Dominican Republic
Services provided
NS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Santiago De Los Caballeros, Dominican Republic
Services provided
Revenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
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UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Services provided
Chezaad, SRL., a Back Office Outsourcing company, focus on Back Office Outsourcing. They were founded in 2016.
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UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Services provided
Vec Services SRL is a small Back Office Outsourcing company based in Santo Domingo, Dominican Republic. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Services provided
Vixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
See all 4 projectsAcquire BPO provides business process outsourcing services, including inbound and outbound call handling, telemarketing, and customer phone support. Reviews highlight the company’s efficiency, fast response times, and significant cost savings for clients. While the service is generally well-regarded for its competence and reliability, suggestions for improvement include reducing wait times and increasing staff availability.
Autonomous
Honest
4.2 out of 5.0 rating for cost
Completed projects in 4 cities
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UndisclosedUndisclosed50 - 249Santiago De Los Caballeros, Dominican Republic
Services provided
Synergies Corp. Is a midsize Santiago De Los Caballeros, Dominican Republic-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
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Build My Project BriefList of the Top 3 Dominican Republic BPO Services
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UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
21.9/40.016.4/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
19.8/40.014.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr2 - 9Santo Domingo, Dominican Republic
Ability to deliver
24.4/40.016.4/20 Reviews4/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
UndisclosedUndisclosed50 - 249Santo Domingo, Dominican Republic
Ability to deliver
6.2/40.00/20 Reviews1.6/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$250,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$100,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+$25 - $49 / hr10 - 49Santo Domingo, Dominican Republic
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
26% Back Office Outsourcing74% Other -
UndisclosedUndisclosed250 - 999Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing